Work Stress and Quality of Work Performance in Australian General Practitioners

2002 ◽  
Vol 8 (2) ◽  
pp. 59 ◽  
Author(s):  
Helen R. Winefield ◽  
Bronwyn M. Veale

The relationship between work stress and work performance has received little empirical attention in professional areas such as health care where measurement of work quality is difficult. In health sciences there is growing concern about work errors, although little is known about the determinants and prevention of these in primary care. This study aimed to explore connections between workload, work stress in terms of burnout, job satisfaction and retirement age intentions, and reported mistakes at work, in general practice. A randomly-selected sample of mid-career General Practitioners (aged 35-45 years) was approached and 86% agreed to participate (N = 30). Satisfaction with work supports was a better predictor of work stress indicators than was workload. There was no evidence of the hypothesised association between work stress and severity of mistakes. Although response biases are a likely threat to the validity of mistakes as a quality indicator, results can be seen as supporting the need for a systems-level analysis of primary care work performance.

2016 ◽  
Vol 5 (2) ◽  
pp. 150-156
Author(s):  
Laili Rahmatul Ilmi

Background: Workload may indirectly cause stress. The ability to manage work stress may affect staff’s motivation and performance. The staff performance will affect decision-making in improving the service quality. Objective: This study aimed to analyze the relationship between stress management, work motivation and work performance. Method: This was an analytic observational study with a cross sectional approach. A sample of 19 medical record staff, working at Prof. Dr. R Soeharso orthopedic hospital Surakarta, were selected for this study. A set of questionnaires were developed and administered to measure stress management, work motivation and work performance. Data were then analyzed with a bivariate correlation analysis. Results: There were statistically significant correlations between work stress management, work motivation and work performance. The ability to manage stress positively increased the motivation (r= 0,56; p= 0,013), as well as the work performance (r= 0,49; p= 0,036). Moreover, a higher motivation will lead to a higher performance (r= 0,42; p= 0,071). Conclusion: There were positive relationships between work stress management, work motivation and work performance. Key words: work stress management, motivation, performance.


2015 ◽  
Vol 20 (1) ◽  
pp. 81-100 ◽  
Author(s):  
Eun Young Nae ◽  
Hyoung Koo Moon ◽  
Byoung Kwon Choi

Purpose – The purpose of this paper is to investigate the boundary conditions in the relationship between feedback-seeking behavior (FSB) and work performance. The authors hypothesized that the positive influence of employees’ FSB on their work performance is influenced by perceived quality of feedback. The authors also expected that employees’ trust in their supervisors moderated the interaction between their FSB and perceived feedback quality. Design/methodology/approach – Data were collected from 202 employees in South Korea. A hierarchical multiple regression analysis was performed to test the hypothesis. Findings – The results showed that while employees’ FSB was positively related to work performance, the influence was stronger for employees who perceived they were receiving high quality of feedback from supervisors. The authors also found that the moderating effect of feedback quality on the relationship between FSB and work performance was stronger when employees had high levels of trust in their supervisors. Practical implications – The findings suggest that if managers wish to encourage employees to achieve work goal and desirable performance levels by actively engaging in FSB, they should pay more attention to providing high quality of feedback and building trust with employees. Originality/value – This study contributes to expand the understanding of FSB-work performance relationship by verifying the boundary conditions, which suggests the importance of examining the moderating factors in the FSB mechanism.


BMJ ◽  
2015 ◽  
Vol 350 (mar02 1) ◽  
pp. h904-h904 ◽  
Author(s):  
E. Kontopantelis ◽  
D. A. Springate ◽  
M. Ashworth ◽  
R. T. Webb ◽  
I. E. Buchan ◽  
...  

2001 ◽  
Vol 179 (4) ◽  
pp. 317-323 ◽  
Author(s):  
Chris Thompson ◽  
Kevin Ostler ◽  
Robert C. Peveler ◽  
Nigel Baker ◽  
Ann-Louise Kinmonth

BackgroundMost studies of the recognition of depression in primary care have used a categorical definition of depression. This may overstate the extent of the problem.AimsOur objective was to investigate the relationship between severity and recognition of depression, and its modification by patient and practitioner characteristics.MethodAn association study in multiple consecutive adult cohorts of 18 414 primary care consultations drawn from a representative sample of 156 general practitioners in Hampshire, UK.ResultsThere was a curvilinear relationship between the severity of depression and practitioners' ratings of depression. One case of probable depression was missed in every 28.6 consultations. Anxiety and unemployment altered the chances of recognition, but age, gender and deprivation scores did not.ConclusionsA dimensional approach to severity of depression shows that general practitioners may be better able to recognise depression than previous categorical studies have suggested. Efforts to improve the care of depression should therefore focus on doctors who have been shown to have difficulty making the diagnosis and on improving the treatment of identified patients.


2003 ◽  
Vol 26 (3) ◽  
pp. 43 ◽  
Author(s):  
David Wilkinson ◽  
Heather McElroy ◽  
Justin Beilby ◽  
Kathy Mott ◽  
Kay Price ◽  
...  

We aimed to examine the relationship between levels of socio-economic disadvantage (measured by the Socio EconomicIndexes for Areas [SEIFA] used by the Australian Bureau of Statistics) and uptake of the Enhanced Primary Care(EPC) item numbers on the Medicare Benefits Schedule. Health services are often less likely to reach those that mostneed them and so it is important to monitor whether disadvantaged communities are accessing EPC. The rates ofhealth assessments, care plans and case conferences are similar in each SEIFA quartile (from advantaged todisadvantaged populations), favouring the more disadvantaged quartiles in some cases. These national trends are notobserved in each state and territory. For all EPC services combined, the lowest number of doctors that provide EPCservices are found in the 2 most disadvantaged quartiles, yet more EPC services are provided in these quartiles, due tothe higher mean and median number of services provided by general practitioners in these quartiles. Overall,populations living in the most disadvantaged quartiles have similar or higher levels of EPC uptake, apparently due,at least in part, to greater than average use of EPC services by general practitioners in these areas.


2019 ◽  
Vol 19 (3) ◽  
Author(s):  
La Rangki ◽  
La Ode Alifariki

Abstrak: Perawat yang bekerja di ICU dan IGD sangat rentan terhadap stres. Stres kerja yang dialami perawat akan sangat mempengaruhi kualitas pelayanan keperawatan yang diberikan kepada pasien. Tujuan penelitian ini adalah untuk mengetahui hubungan antara kecerdasan emosional dengan stres kerja perawat di ICU dan IGD RSUD Kota Kendari. Penelitian ini merupakan penelitian deskriptif analitik korelasi dengan menggunakan pendekatan kuantitatif dengan metode cross sectional. Data tingkat kecerdasan emosional dan tingkat stres kerja responden dikumpulkan dengan kuesioner. Subyek penelitian berjumlah 18 orang perawat  ICU dan IGD dengan kriteria : tidak sedang dalam masa cuti atau mendapat tugas belajar, bersedia menjadi responden, dan bukan kepala ruang. Penelitian dilakukan pada bulan Februari 2018. Kecerdasan emosional perawat berada pada tingkatan sedang yakni 55,56% responden dan rata-rata tingkat stres kerja perawat dalam kategori sedang  yakni 55,56% responden. Hasil uji statistik dengan menggunakan uji Chi Square pada tingkat kepercayaan 95% (=0.05), diperoleh nilai Contingency Coefficient 0.486 dan nilai  hit= 5.580 = 3.841 yang berarti H0 ditolak sehingga disimpulkan bahwa ada hubungan antara kecerdasan emosional dengan tingkat stres kerja perawat di instalasi rawat darurat RSUD Kota Kendari.Kata Kunci: Kecerdasan Emosional, Stres Kerja, Perawat, ICU dan IGD Abstract: Nurses working in ICU and IGD are very susceptible to stress. Work  stress experienced by nurses will greatly affect the quality of nursing services provided to patients. The purpose of this study was to determine the relationship between emotional intelligence with work stress nurses in ICU and IGD Kendari Regional Hospital. This research is a descriptive analytic correlation research using a quantitative approach with cross sectional method. Data of emotional intelligence level and work stress level of respondent were collected by questionnaire. The subjects of the study were 18 nurses ICU and IGD with criteria: not in the time of leave or get the task of study, willing to be respondent, and not head of space. The study was conducted in February 2018. Emotional intelligence of nurses was at the moderate level of 55.56% of respondents and the average level of nurses' work stress in the medium category ie 55.56% of respondents. The result of statistical test using Chi Square test at 95% confidence level (= 0.05), obtained the value of Contingency Coefficient 0.486 and the value  2 hit = 5.580 〖x〗 ^ 2 = 3.841 which means H0 is rejected so it is concluded that there is a relationship between intelligence emotional with the level of nurses work stress at the emergency hospital installation RSUD Kendari.Keywords: Emotional Intelligence, Working Stress, Nurse, ICU and IGD


2019 ◽  
Vol 5 (2) ◽  
pp. 150-156
Author(s):  
Laili Rahmatul Ilmi

Background: Workload may indirectly cause stress. The ability to manage work stress may affect staff’s motivation and performance. The staff performance will affect decision-making in improving the service quality. Objective: This study aimed to analyze the relationship between stress management, work motivation and work performance. Method: This was an analytic observational study with a cross sectional approach. A sample of 19 medical record staff, working at Prof. Dr. R Soeharso orthopedic hospital Surakarta, were selected for this study. A set of questionnaires were developed and administered to measure stress management, work motivation and work performance. Data were then analyzed with a bivariate correlation analysis. Results: There were statistically significant correlations between work stress management, work motivation and work performance. The ability to manage stress positively increased the motivation (r= 0,56; p= 0,013), as well as the work performance (r= 0,49; p= 0,036). Moreover, a higher motivation will lead to a higher performance (r= 0,42; p= 0,071). Conclusion: There were positive relationships between work stress management, work motivation and work performance. Key words: Work stress management, motivation, performance.


2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
B Meza-Torres ◽  
C Heiss ◽  
S Cunningham ◽  
F Carinci ◽  
S de Lusignan

Abstract Background Different patterns of co-morbidities observed among people with type 2 diabetes (T2D) and lower extremity amputations (LEA) compared with those without may provide insights into the quality of care provided by general practitioners in England. We analysed routinely recorded clinical data to build predictive models for benchmarking and continuous improvement. Methods A cross-sectional computerized data extraction of clinical records from the Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC) database of people with T2D in England. Key target cases were defined as adults with T2D and a record of major/minor LEA between 2008-2019 vs all subjects with T2D without amputation. Quality of care was assessed in terms of percentage of patients treated with optimal medical therapy and diagnostic procedures and referred to specialized care according to their clinical profile. The association between quality of care and outcomes was explored using a logistic regression model, adjusting for case-mix. Results During the last decade, in a sample covering approximately 7.4% of all general practitioners in England, a total of 1,052 subjects out of 127,100 adults with T2D had a LEA (832 per 100,000). The median time since amputation was 3.4 years. Only 410 (38%) patients had a recorded DFU diagnosis prior to the amputation, with a median of 2 years from diagnosis to amputation. Major LEA was recorded in 280 (27%) cases. People with a record of retinopathy, peripheral arterial disease, renal disease, neuropathy and DFU had a higher risk of amputations. Quality of care was heterogeneous between patients with and without LEA. Conclusions People with T2D and LEA have a distinct pattern of co-morbidities some of which may be sensitive to improved primary care management, and differential quality of care. Models built using this national database can routinely monitor amputations in England. Variation in treatment should be properly investigated. Key messages The automated extraction of clinical cases from a national database may help shed light on clinical patterns among people with diabetes at high risk of amputations, based on evidence-based criteria. Variation in treatment and quality of care among amputated vs non-amputated subjects can be rapidly explored using a cross-sectional analysis of current records.


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