An Empirical Study of the Impacts of Perceived Security and Knowledge on Continuous Intention to Use Mobile Fintech Payment Services

2018 ◽  
Vol 35 (10) ◽  
pp. 886-898 ◽  
Author(s):  
Se Hun Lim ◽  
Dan J. Kim ◽  
Yeon Hur ◽  
Kunsu Park
Keyword(s):  
Empirical Study ◽  
Intention To Use ◽  
Perceived Security ◽  
Payment Services

scholarly journals Memahami Perilaku Penerimaan Mobile Payment di Kalangan Muda (Mahasiswa) Menggunakan Pengembangan Model IMMPA

2020 ◽  
Vol 4 (2) ◽  
pp. 453
Author(s):  
Dewi Widyawati ◽  
Wing Wahyu Winarno
Keyword(s):  
Young People ◽  
Structural Equation ◽  
Equation Model ◽  
Ease Of Use ◽  
Easy Access ◽  
Mobile Payment ◽  
Intention To Use ◽  
Campus Environment ◽  
Perceived Security ◽  
Payment Services

Since the emerge of digital commerce in the form of m-commerce, mobile payment services have started to get global attention. Easy access to mobile payment services, the benefits offered, and the clarity of the regulations that govern them, have not yet fully attracted the interest of all Indonesian people to use them. Changing the behavior of transactions to mobile payments in line with access to the digital economy, which has the potential to increase a country's economic growth even to the macro level. This study will identify the determinants of actual acceptance and use of mobile payment services among young people. Younger users are more likely to receive and adopt technology and technology services, especially young people who are in the campus environment, so students will be taken as respondents in this study. This study uses the Integrated Model on Mobile Payment Acceptance (IMMPA) by Di Pietro et al. (2015) and adding one construct that is relevant to the factors that influence the use of mobile payment services, namely Trust. Another new construct developed from the IMMPA model is Perceived Security which is linked to Trust. The theoretical framework was tested using the Structural Equation Model (SEM). The research findings show that Intention to Use strongly influences User's Behavior, while Intention to Use is strongly influenced by Trust. Perceived security influences Trust. Ease of Use affects Usefulness

scholarly journals Factors Influencing Generation Z Intention in Using FinTech Payment Services

2020 ◽  
Vol 6 (2) ◽  
pp. 155
Author(s):  
Andrew Christian Aseng
Keyword(s):  
New Technologies ◽  
Service Providers ◽  
Intention To Use ◽  
Technology Generation ◽  
Generation Z ◽  
Five Factors ◽  
Perceived Security ◽  
Payment Services ◽  
Positive Effect ◽  
Financial Technology

Many studies related to financial technology (FinTech), especially digital payment services, have been carried out. However, there is still a lack of studies that focus on Generation Z, especially their intention to use the service, while this generation is very familiar and is easily adaptable to new technologies. In addition, it is projected that this generation will contribute greatly to online transactions in Indonesia and even the world. For this reason, this study focuses on factors that can influence Generation Z’s intention to use digital payment services. There are five independent factors that will be tested, namely: culture, perceived security, performance expectancy, effort expectancy, and social influence. The research instrument was a questionnaire adopted from related literature, which was distributed online using the snowball and convenient sampling method. A total of 266 Generation Z people participated in this study. A descriptive statistic and multiple regression analysis were performed and found that simultaneously these five factors had a significant positive effect (Sig <.05) on the intention of Generation Z in using the service. This study concludes that service providers have to pay attention to these factors in attracting Generation Z.Keywords—digital payment services, financial technology, Generation Z

scholarly journals Impact of performance expectancy on continuance intention to use e-campus: An empirical study from Malaysia

2021 ◽  
Vol 1793 (1) ◽  
pp. 012014
Author(s):  
Fahmi Zaidi Abdul Razak ◽  
Maszita Mohd. Dom ◽  
Muhammad Hisyamudin Baharudin
Keyword(s):  
Empirical Study ◽  
Intention To Use ◽  
Continuance Intention ◽  
Performance Expectancy

scholarly journals Predicting Consumer Intention to Use Mobile Payment Services: Empirical Evidence from Vietnam

2016 ◽  
Vol 8 (1) ◽  
pp. 117 ◽  
Author(s):  
The Ninh Nguyen ◽  
Tuan Khanh Cao ◽  
Phuong Linh Dang ◽  
Hien Anh Nguyen
Keyword(s):  
Empirical Evidence ◽  
Service Providers ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Future Research ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Payment Services ◽  
The Impact

<p>Mobile payment has relative advantages compared to other payment methods, thus providing benefits for both consumers and the society. This study attempts to examine factors influencing consumer intention to use mobile payment services. Survey data are used to investigate the impact of consumers’ perceptions of mobile payment services and social influence on use intention. Empirical evidence from 489 Vietnamese consumers confirms a significant relationship between the factors and behavioral intention, and reveals that perceived trust is the strongest predictor of intention to use mobile payment services followed by perceived ease of use, perceived enjoyment, perceived behavioral control, perceived usefulness and subjective norm, respectively. The results contribute to the evolving literature, and suggest that mobile payment service providers should particularly focus on building up consumer trust, and making their services clear, understandable and easy to use. Future research directions for extending this study are also discussed.</p>

Users’ attitude on perceived security of enterprise systems mobility: an empirical study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ramaraj Palanisamy ◽  
Yang Wu
Keyword(s):  
Cloud Computing ◽  
Best Practices ◽  
Empirical Study ◽  
Mobile Systems ◽  
Mobile Technologies ◽  
Content Type ◽  
Security Issues ◽  
Study Results ◽  
Perceived Security ◽  
High Level

Purpose This study/ paper aims to empirically examine the user attitude on perceived security of enterprise systems (ES) mobility. Organizations are adopting mobile technologies for various business applications including ES to increase the flexibility and to gain sustainable competitive advantage. At the same time, end-users are exposed to security issues when using mobile technologies. The ES have seen breaches and malicious intrusions thereby more sophisticated recreational and commercial cybercrimes have been witnessed. ES have seen data breaches and malicious intrusions leading to more sophisticated cybercrimes. Considering the significance of security in ES mobility, the research questions in this study are: What are the security issues of ES mobility? What are the influences of users’ attitude towards those security issues? What is the impact of users’ attitude towards security issues on perceived security of ES mobility? Design/methodology/approach These questions are addressed by empirically testing a security model of mobile ES by collecting data from users of ES mobile systems. Hypotheses were evolved and tested by data collected through a survey questionnaire. The questionnaire survey was administered to 331 users from Chinese small and medium-sized enterprises (SME). The data was statistically analysed by tools such as correlation, factor analysis, regression and the study built a structural equation model (SEM) to examine the interactions between the variables. Findings The study results have identified the following security issues: users’ attitude towards mobile device security issues; users’ attitude towards wireless network security issues; users’ attitude towards cloud computing security issues; users’ attitude towards application-level security issues; users’ attitude towards data (access) level security issues; and users’ attitude towards enterprise-level security issues. Research limitations/implications The study results are based on a sample of users from Chinese SMEs. The findings may lack generalizability. Therefore, researchers are encouraged to examine the model in a different context. The issues requiring further investigation are the role of gender and type of device on perceived security of ES mobile systems. Practical implications The results show that the key security issues are related to a mobile device, wireless network, cloud computing, applications, data and enterprise. By understanding these issues and the best practices, organizations can maintain a high level of security of their mobile ES. Social implications Apart from understanding the best practices and the key issues, the authors suggest management and end-users to work collaboratively to achieve a high level of security of the mobile ES. Originality/value This is an empirical study conducted from the users’ perspective for validating the set of research hypotheses related to key security issues on the perceived security of mobile ES.

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