The importance of interfaith dialog in the workplace for achieving organizational goals: a Kenyan case study

2015 ◽  
Vol 15 (1) ◽  
pp. 62-75 ◽  
Author(s):  
Agnes Lucy Lando ◽  
Linda Muthuri ◽  
Paul R. Odira
2017 ◽  
Vol 7 (4) ◽  
pp. 121
Author(s):  
Faurna Lusiani Pakpahan ◽  
Hady Efendy

In an organization, leadership in an organization exists from a long time ago to the present, and leadership is a very important thing. A leader must use the right style to lead the organization he leads. The leader must also have good ethics in leading the organization and use appropriate strategies, so that organizational goals can be achieved. The purpose of this paper is to find out how much influence of leadership style, ethics and strategy what is used by an organization leader in a military institution that is Navy at Tanjung Priok Command Military Traffic (Kolinlamil) Jakarta, to be able to achieve organizational goals under leadership of Rear Admiral Agung Prasetiawan, M.AP. Kolinlamil is the main command in coaching and operations, which in the field of guidance of Kolinlamil is directly under the head a navy staff (Kasal), while the field of operations is directly under the Commander of the Indonesian Military (TNI). Kolinlamil is a military institution whose main task is to shift military or civilian forces from one area to another based on existing rules and orders.


Author(s):  
A.T. Juntunen

This chapter investigates and analyzes the management of capabilities in virtual teams in a business network context. This is a qualitative case study in the ICT-sector in Finland. This chapter will demonstrate that the organizations have a good chance to succeed if they can harness the external and internal knowledge and utilize the capabilities and knowledge in virtual teams to support organizational goals and strategies. It also illustrates the importance of trust in building and maintaining relationships. This chapter aims to contribute to the prior strategic management and business networks research.


2017 ◽  
Vol 5 ◽  
pp. 521-525
Author(s):  
Xolani Protus Simamane ◽  
Robert Walter Dumisani Zondo

The retail industry is arguably one of the most prosperous sectors in the global economy. It serves as an intermediary between producers and consumers. Given its significance in the everyday lives of people in communities, and its role in national economies, the industry operates under extensive competition driven by growth in Information Technology which has dramatically changed the consumption patterns and buying behavior of consumers today. This study investigates the impact of transformation on the provision of products and services in operational-level retail businesses of KwaZulu-Natal (KZN). This is a case study and the South African Post Office (SAPO) in KwaZulu-Natal (KZN) participated in the study. Of the 101 branch managers of SAPO, 72 participated in the study, representing a 71 percent response rate. The sample frame was obtained from both the Human Capital and the Infrastructure Management departments of SAPO in KZN. Descriptive statistics and chi-square tests were used to analyze the two objectives. That is, to establish if the change brought about by business transformation activities improves the provision of products and services in retail businesses and thereby improves the financial performance. It also determines if retail businesses undergoing transformation inspire confidence amongst employees, and thereby achieving their financial goals. The findings revealed that business transformation has the ability to improve the provision of products and services of retail businesses. Continuous communication with regards to transformation inspires confidence among employees, thereby leading to productivity improvements and the achievement of the organizational goals. Productive employees contribute positively to the financial performance of the business. The original value of this study is its approach in uncovering strengths and weaknesses of business transformation in the operational-level retail businesses.


Author(s):  
Stuart Cunningham ◽  
Rae A Earnshaw ◽  
Dan Berry ◽  
Peter S Excell ◽  
Estelle Thompson

Over recent years, the creative industries have continued to flourish, especially in the UK, where its economic growth and impact has bucked trends of national decline. One of the most identifiable characteristics of the creative industries is the range and diversity of people who work in the field. As such, it includes employees from many disciplines working in collaboration to achieve organizational goals. It is this creative collaboration, with a rich level of technological support in the background, which is the focus of discussion. This article describes an analysis of collaborative practices, followed by the formation of a model that attempts to capture and explain the relationship between the key features. This model is then applied as a lens to a small case study of 63 technology–related employees' perceptions of their employer in three successful companies who were in the top 5 of the 2017 Fortune 500 list, with the intention of determining how well their experiences map to the model. It was found that the six characteristics of the model were evident in each of the three organizations studied, but that one feature, organizational support, seemed to be more prevalent than the others. Consideration, via a second case study, is then given to creative multidisciplinary work, specifically in the field of crowd–accelerated development and the factors that surround it, leading us to devise a set of recommendations as to how future successful creative collaborations might be assessed and valued, along with a discussion of questions that have been identified for additional research and exploration. This is an extended version of a paper published at the Cyberworlds 2015 international conference.


Kilat ◽  
2018 ◽  
Vol 7 (1) ◽  
pp. 30-35
Author(s):  
Redaksi Tim Jurnal

Strategies and policies in a profit-oriented organization also have a social mission (public service) that prioritizes the service to the customer. The development of information system and information technology will impact on a competitive competition. This development also applies in the world of certification that requires the manager to build and develop information system to help the business activities, to achieve organizational goals and services for stakeholders, especially those which related to data, information, technology and application. We found some cases of information system management failure in achieving organizational objectives because the utilization is not in accordance with the direction and objectives of the organization. The system will analyze the relationship pattern of goods towards the goods order based on needs and usage. Furthermore, the patterns will be recognized so that we can obtain the composition set of criteria to order the goods. To find the patterns and information from a collection of reservation data into a decision-making material. Therefore, the writers make a study with the title "Implementation of K-Means and K-Modes Methods in Clustering Data Mining in Determining the Textile Material Ordering Set" (Case Study: UD. HO KIKU)


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pierre Volle

Purpose This study aims to illustrate how firms engage in rhetorical history, i.e. “the process by which managers skillfully impose meaning on a firm’s past as a persuasive and agentic process” (Suddaby et al., 2010). The case study shows that the connection of past events to specific and schematic narratives allows external events to be appropriated and used by Starbucks as assets to achieve its organizational goals (e.g. legitimacy). Design/methodology/approach The study is based on a close reading and coding of 1,852 “stories” (2,470 pages) published by Starbucks between 2003 and 2020. Findings The authors first show that Starbucks’ language relies heavily on terms referring to temporality. The authors then highlight the organization’s efforts to assert its history, to emphasize its heritage and to inscribe itself in local and national histories. With this case study, the authors contribute to the ongoing debate on history as an organizational resource. The study shows how brands that are not necessarily “historical” can mobilize rhetorical history in their strategic marketing. Research limitations/implications This case study illustrates four heritage implementation strategies: narrating, visualizing, performing and embodying. Further research could contribute to the discussion of rhetorical history production practices, in particular how heritage elements are validated, articulated, related and adopted by organizations (Burghausen and Balmer, 2014). Originality/value The research shows that the main mechanism for constituting social memory assets does not lie in the accumulation of narratives, but in the coupling of narratives at different levels, and in the inclusion of several stakeholders within the narratives. The research also highlights that the affirmation of the historicity of the firm is a prerequisite for the constitution of social memory assets. The research shows that there are a wide variety of ways to convey historical narratives, in particular the essential role leadership plays in the rhetorical process of historicization. The research also shows that the issues of identity and legitimacy are more closely linked than previous research has suggested. In a way, rhetorical history serves strategic management as much as marketing. The porosity between the different audiences allows for a strong alignment between stakeholders, thus consolidating a competitive advantage that lies at the heart of Starbucks’ success, and which notably contributes to reinforcing its core value proposition (i.e. access to a “welcoming, safe and inclusive” third place) and its relational business model. Finally, the case shows that the mobilization of social memory assets does not necessarily lead to the use of nostalgic associations. In this case, for Starbucks, it is not a matter of cultivating memories of the “good old days” but of drawing inspiration from the past, of maintaining traditions to remain culturally relevant and of relying on these assets to project itself into the future.


2002 ◽  
Vol 1 (2) ◽  
pp. 165-192 ◽  
Author(s):  
Wisdom Tettey

AbstractThis paper evaluates a local Regional Network (LRNet) in one of Ghana's administrative regions; the purpose of the network is to enhance the capacity of the local government to perform its functions, promote transparency, and serve as a mechanism for civic engagement in the political process. I adopt Zhu's WSR approach as a conceptual model for this analysis, which examines, within a concrete setting, the nature, challenges, and outcomes that emanate from the intersection of the dual paradigm shifts in information technology and the reinvention of government. The case study concludes that there is a significant expectation-perception gap between the project's intent and its outcomes. The findings strongly support the view that computers by themselves cannot achieve organizational goals if the necessary enabling environment does not support them. It is clear from this study that ICTs do not function in a socio-cultural, political, and economic vacuum. Their efficacy is contingent on the various forces and realities that coalesce to shape the environment into which they are introduced. While the technologies may be designed in a way that allows them to perform certain functions, it is the decisions, orientations, and attitudes of human beings, as well as the resource capabilities of the organizations, which ultimately determine the success of IT undertakings. Therefore, organizations employing the ICTs must appreciate the limitations of an instrumental perspective that focuses only on the "digital messiah" as the panacea for organizational problems and the sole catalyst for government reinvention.


2019 ◽  
Vol 5 (2) ◽  
pp. 42-61
Author(s):  
Yayah Khoerunnisa ◽  
Noerdjanah Rahayuningsih ◽  
Suranta

Penelitian ini bertujuan untuk mengetahui adanya pengaruh Motivasi dan Kepuasan Kerja terhadap Kinerja (studi kasus di Dinas Perhubungan Kabupaten Indramayu). Data diperoleh melalui angket yang di isi oleh 58 orang pegawai Dinas Perhubungan Kabupaten Indramayu. Total skor keseluruhan tanggapan Responden pada Variabel Kinerja dengan indikator Kualitas, Kuantitas, Jangka waktu, Penekan biaya, Pengawasan dan Hubungan antar karyawan di Dinas Perhubungan Kabupaten Indramayu adalah 2840 yang dinyatakan pada rentang skala 2370-2927, yang termasuk kategori Baik. Adapun presentase respondennya adalah 81%, yang termasuk Kategori Sangat Baik. total skor keseluruhan tanggapan Responden pada Variabel Motivasi dengan indikator Semangat kerja, Kegairahan kerja, bekerjasama, bekerja efektif dan pencapaian tujuan organisasi di Dinas Perhubungan Kabupaten Indramayu adalah 2379 yang dinyatakan pada rentang skala 1975-2439, yang termasuk kategori Baik. Adapun presentase respondennya adalah 82%, yang termasuk Kategori Sangat Baik. Total skor keseluruhan tanggapan Responden pada Variabel Kepuasan Kerja dengan indikator Menyenangi pekerjaannya, Mencintai pekerjaan, Moral kerja, Kedisiplinan, Prestasi kerja di Dinas Perhubungan Kabupaten Indramayu adalah 2277 yang dinyatakan pada rentang skala 1975-2439, yang termasuk kategori Baik. Adapun presentase respondennya adalah 78,5%, yang termasuk Kategori Baik. Hubungan Motivasi terhadap Kinerja pada pegawai Dinas Perhubungan Kabupaten Indramayu termasuk dalam kategori Sangat Rendah. Hubungan Kepuasan Kerja terhadap Kinerja pada pegawai Dinas Perhubungan Kabupaten Indramayu termasuk dalam kategori Rendah. Hubungan Motivasi terhadap Kepuasan Kerja pada pegawai Dinas Perhubungan Kabupaten Indramayu termasuk dalam kategori Rendah. This study aims to determine the effect of motivation and job satisfaction on performance (case study in the Transportation Department of Indramayu Regency). Data was obtained through a questionnaire filled out by 58 employees of the Indramayu District Transportation Office. The overall total score of Respondents' responses to the Performance Variables with indicators of Quality, Quantity, Duration, Cost Reduction, Supervision and Relationships among employees in the Transportation Office of Indramayu Regency is 2840 which is stated in the scale range of 2370-2927, which is included in the Good category. The percentage of respondents is 81%, which is included in the Very Good Category. the overall the total score of Respondents' responses to the Motivation Variable with indicators of Work enthusiasm, Excitement of work, collaboration, effective work and achievement of organizational goals in the Transportation Department of Indramayu Regency was 2379 which was started in the 1975-2439 scale range, which included the Good category. The percentage of respondents is 82%, which is included in the Very Good Category. The overall total score of Respondents' responses to the Job Satisfaction Variable with indicators Like work, Love work, Work morale, Discipline, Job performance in the Transportation Department of Indramayu Regency is 2277 expressed in the 1975-2439 scale range, which includes the Good category. The percentage of respondents is 78.5%, which includes Good Category. Relationship of Motivation to Performance of Indramayu Regency Transportation Department employees included in the category of Very Low. The Relationship between Job Satisfaction and Performance among Indramayu Regency Transportation Department employees is in a Low category. Relationship of Motivation to Job Satisfaction in Indramayu Regency Transportation Department employees is included in the Low category.


2020 ◽  
Vol 3 (3) ◽  
pp. 42-58
Author(s):  
Etika Novitasari ◽  
Satia Nur Maharani ◽  
Cipto Wardoyo

The purpose of this study is to build a performance measurement model which appropriate with the characteristics of the RSJ. This research uses a qualitative case study approach. The results showed that the RSJ used the BSC performance measurement, while the BSC was limited to four perspectives. So that there is an important aspect that has not been included in the BSC, namely the aspect of care. Nurse care for patients, organizational care for employees and patients as well as additional spiritual healing to accelerate patient recovery. The performance measurement model proposed by the researcher is directly based on the organizational goals of RSJ, it is expected that the performance measurement model that is directly executed from the goal will directly impact the achievement of targets without neglecting the values that have been adopted by RSJ.


2021 ◽  
Vol 13 (17) ◽  
pp. 9602
Author(s):  
Gergő Thalmeiner ◽  
Sándor Gáspár ◽  
Ákos Barta ◽  
Zoltán Zéman

The aim of the study is to create a performance evaluation controlling model to evaluate the performance of tourism enterprises as a function of the economic effects of COVID-19. As a result of the significant change in demand resulting from the economic environment, expectations and cyclicality caused by the pandemic, the assessment of organization performance has become subjective. Under these changed environmental conditions, most of the methods used by tourism companies to evaluate performance are not effective enough. In our research, we illustrated a controlling model based on fuzzy logic through a case study. By applying the model, it becomes possible to evaluate project-oriented tourism organizations according to different standardized norms. Our model considers the subjectivity derived from measurability and goal setting. We point out that the performance of organizations operating in the tourism industry significantly influenced by COVID-19 can be subjectively assessed during the pandemic period and thus depends on the analytical context. By evaluating the performance of tourism organizations along internal organizational goals, more relevant information content and more informed managerial decision support can be achieved.


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