Critical Reflections on Participation in Design

2018 ◽  
Author(s):  
Ina Wagner
Keyword(s):  
Participatory Design ◽  
User Involvement ◽  
Design Practice ◽  
Political Commitment ◽  
Design Decisions ◽  
Marginalized Groups ◽  
Participatory Techniques ◽  
Recent Developments ◽  
Critical Reflections

Participatory design has a strong moral and political commitment to including users in all design decisions from the start of a project. Hence, the ambition of participatory designers reaches beyond mere user involvement. Many of the creative participatory techniques the participatory-design community has developed have spread out. However, in spite of an impressive list of inspiring projects and major contributions to design practice, participatory design remains somewhat marginal. This chapter aims to identify why this might be so. It also looks at recent developments, such as the design of IT infrastructures, collaboration with marginalized groups, and extending participation to communities.

scholarly journals Of robots and humans: Creating user representations in practice

2020 ◽  
Vol 50 (2) ◽  
pp. 221-244 ◽  
Author(s):  
Björn Fischer ◽  
Britt Östlund ◽  
Alexander Peine
Keyword(s):  
Science And Technology Studies ◽  
Participatory Design ◽  
User Involvement ◽  
User Studies ◽  
Ethnographic Research ◽  
Design Practice ◽  
Policy Makers ◽  
New Concepts ◽  
The Social ◽  
Design Activities

In this study, we explore the constitution of user representations of robots in design practice. Using the results of ethnographic research in two robot laboratories, we show how user representations emerge in and are entangled with design activities. Our study speaks to the growing popularity of and investment in robotics, robots and other forms of artificial intelligence. Scholars in Science and Technology Studies (STS) have shown that it is often difficult for designers and engineers to develop accurate ideas about potential users of such technologies. However, the social context of robots and design settings themselves have received significantly less attention. Based on our laboratory ethnographies, we argue that the practices in which engineers are engaged are important as they can shape the kind of user images designers create. To capture these dynamics, we propose two new concepts: ‘image-evoking activities’ as well as ‘user image landscape’. Our findings provide pertinent input for researchers, designers and policy-makers, as they raise questions with regards to contemporary fears of robots replacing humans, for the effectiveness of user involvement and participatory design, and for user studies in STS. If design activities co-constitute the user images that engineers develop, a greater awareness is needed specifically of the locales in which the design of robots and other types of technologies takes place.

The use of telehealth in psychological treatment of patients with rheumatic diseases and diabetes: An explorative study inspired by participatory design (Preprint)

2021 ◽  
Author(s):  
Mette Juel Rothmann ◽  
Julie Drotner Mouritsen ◽  
Nanna Skov Ladefoged ◽  
Marie Nedergaard Jespersen ◽  
Anna Sofie Lillevang ◽  
...  
Keyword(s):  
Rheumatic Diseases ◽  
Participatory Design ◽  
Psychological Treatment ◽  
User Involvement ◽  
Physical Distance ◽  
Face To Face ◽  
Individual Interviews ◽  
Healthcare Settings ◽  
Video Consultation ◽  
Good Relation

BACKGROUND Video consultation is increasingly used in different healthcare settings in order to reach patients. However, little is known about telehealth in psychological treatment for patients with somatic and chronic conditions such as rheumatoid arthritis and diabetes. OBJECTIVE This study aims to provide new insight into the development of an app to support the psychological treatment and video based intervention. METHODS This study was inspired by participatory design and a qualitative approach. The content of the intervention was developed through user involvement and evaluated by individual interviews with patients and psychologists as well as questionnaires. RESULTS We co-created an app that targeted patients with rheumatic diseases and diabetes in relation to the psychological challenges of living with chronic diseases. Video based interventions was described under the four themes “The good relation despite physical distance”, “The comfort of being at home”, “The pros of saving time on transport and energy” and “A therapeutic alliance at a distance”. CONCLUSIONS Psychological treatment in relation to somatic care can be provided by video and supported by tailored information and tools delivered in an app without losing quality of care. To ensure a good alliance between the patient and the psychologist, a first face-to-face meeting is important. Being in their own home provided the patients with a safe environment, increased accessibility, and reduced travel time to the hospital.

scholarly journals A conceptual simulation workflow to guide design decisions regarding the effects of daylight on occupants’ alertness

2021 ◽  
Vol 2042 (1) ◽  
pp. 012116
Author(s):  
Pierson Clotilde ◽  
Soto Magán Victoria Eugenia ◽  
Aarts Mariëlle ◽  
Andersen Marilyne
Keyword(s):  
Light Exposure ◽  
Well Being ◽  
Research Field ◽  
Decision Makers ◽  
Spectral Simulation ◽  
Design Decisions ◽  
Computational Tools ◽  
Recent Developments ◽  
The Impact

Abstract Recent developments in the lighting research field have demonstrated the importance of a proper exposure to light to mediate several of our behavioral and physiological responses. However, we spend nowadays around 90% of our time indoors with an often quite limited access to bright daylight. To be able to anticipate how much the built environment actually influences our light exposure, and how much it may ultimately impact our health, well-being, and productivity, new computational tools are needed. In this paper, we present a first attempt at a simulation workflow that integrates a spectral simulation tool with a light-driven prediction model of alertness. The goal is to optimize the effects of light on building occupants, by informing the decision makers about the impact of different design choices. The workflow is applied to a case study to provide an example of what learnings can be expected from it.

scholarly journals Developing a Participatory Approach to Accessible Design

2017 ◽  
Vol 9 (4) ◽  
pp. 1-11
Author(s):  
María Inés Laitano
Keyword(s):  
Participatory Design ◽  
Participatory Approach ◽  
Design Decisions

This article describes how accessibility to ICTs is understood as conformity to standards, which usually ends in designs that do not consider the singularities of people. This article delves into a participatory approach to accessible design, as an alternative to design guided simply by standards. It first defines a relevant network of stakeholders for accessible participatory design, based on the expertise that each of them can provide. It then discusses the issue of consensus among stakeholders, necessary to make design decisions when there are conflicting views. Finally, it addresses the question of non-technological outcomes and methodological concerns of Participatory Design that should inspire the accessible design agenda.

The Mundane and Strategic Work in Collaborative Design

Design Issues ◽  
2018 ◽  
Vol 34 (3) ◽  
pp. 42-58 ◽  
Author(s):  
Virve Hyysalo ◽  
Sampsa Hyysalo
Keyword(s):  
Collaborative Design ◽  
Participatory Design ◽  
Design Research ◽  
User Involvement ◽  
Design Issue ◽  
External Context ◽  
The Future ◽  
Design Activities ◽  
Prevailing View ◽  
Do So

We address the design issue of mundane and strategic work in collaborative design. We do so through an examination of a series of participatory design activities in building a flagship library of the future. Both strategic and mundane work are found to permeate the processes, results, and further uptake of collaborative design outcomes as internal issues of user involvement, and not just as external context or excludable routine execution, which has been the prevailing view to them in design research to date.

Electronic Medical Records for (Visceral) Medicine: An Overview of the Current Status and Prospects

2021 ◽  
pp. 1-6
Author(s):  
Sven Kernebeck ◽  
Theresa Sophie Busse ◽  
Chantal Jux ◽  
Ulrich Bork ◽  
Jan P. Ehlers
Keyword(s):  
Electronic Medical Records ◽  
Medical Records ◽  
Participatory Design ◽  
User Involvement ◽  
Unintended Consequences ◽  
Current Status ◽  
User Training ◽  
Optimal Outcomes ◽  
Current State ◽  
Professional Treatment

<b><i>Background:</i></b> Electronic medical records (EMRs) offer key advantages over analog documentation in healthcare. In addition to providing details about current and past treatments, EMRs enable clear and traceable documentation regardless of the location. This supports evidence-based, multi-professional treatment and leads to more efficient healthcare. However, there are still several challenges regarding the use of EMRs. Understanding these challenges is essential to improve healthcare. The aim of this article is to provide an overview of the current state of EMRs in the field of visceral medicine, to describe the future prospects in this field, and to highlight some of the challenges that need to be faced. <b><i>Summary:</i></b> The benefits of EMRs are manifold and particularly pronounced in the area of quality assurance and improvement of communication not only between different healthcare professionals but also between physicians and patients. Besides the danger of medical errors, the health consequences for the users (cognitive load) arise from poor usability or a system that does not fit into the real world. Involving users in the development of EMRs in the sense of participatory design can be helpful here. The use of EMRs in practice together with patients should be accompanied by training to ensure optimal outcomes in terms of shared decision-making. <b><i>Key Message:</i></b> EMRs offer a variety of benefits. However, it is critical to consider user involvement, setting specificity, and user training during development, implementation, and use in order to minimize unintended consequences.

scholarly journals Using Probes for Sharing (Tacit) Knowing in Participatory Design: Facilitating Perspective Making and Perspective Taking

i-com ◽  
2018 ◽  
Vol 17 (2) ◽  
pp. 137-152 ◽  
Author(s):  
Juliane Jarke ◽  
Ulrike Gerhard
Keyword(s):  
Perspective Taking ◽  
Participatory Design ◽  
Digital Design ◽  
Design Practice ◽  
Tacit Knowing ◽  
The Core ◽  
Research And Innovation ◽  
Innovation Project ◽  
Design Projects

AbstractThe sharing of expertise and tacit knowing is one of the core objectives in participatory design projects. This paper focuses on the role of probes for sharing users’ tacit knowing. We will introduce the concept of “boundary objects” [22], [21] to analyse how probes facilitate perspective taking and perspective making between users and between users and researchers. In so doing, we demonstrate that probes can facilitate the sharing of users’ tacit knowing and expertise (i) by making and explicating individual users’ perspectives, (ii) by enabling participants to take each other’s perspective and make a joint perspective and (iii) by subsequently enabling the making of a joint vision on the digital design outcome. The research presented in this paper is based on an EU-funded research and innovation project in which we co-created digital neighbourhood guide with older adults. We report from our fieldwork in city 1, where we used probes as part of our participatory design practice.

scholarly journals Erratum for “Recent Developments in Plastic Design Practice”

1970 ◽  
Vol 96 (7) ◽  
pp. 1602-1603
Author(s):  
Lynn S. Beedle ◽  
Le-Wu Lu ◽  
Lee C. Lim
Keyword(s):  
Design Practice ◽  
Plastic Design ◽  
Recent Developments

scholarly journals Developing a Participatory Approach to Accessible Design

2021 ◽  
pp. 191-201
Author(s):  
María Inés Laitano
Keyword(s):  
Participatory Design ◽  
Participatory Approach ◽  
Design Decisions

This article describes how accessibility to ICTs is understood as conformity to standards, which usually ends in designs that do not consider the singularities of people. This article delves into a participatory approach to accessible design, as an alternative to design guided simply by standards. It first defines a relevant network of stakeholders for accessible participatory design, based on the expertise that each of them can provide. It then discusses the issue of consensus among stakeholders, necessary to make design decisions when there are conflicting views. Finally, it addresses the question of non-technological outcomes and methodological concerns of Participatory Design that should inspire the accessible design agenda.

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