scholarly journals Of robots and humans: Creating user representations in practice

2020 ◽  
Vol 50 (2) ◽  
pp. 221-244 ◽  
Author(s):  
Björn Fischer ◽  
Britt Östlund ◽  
Alexander Peine
Keyword(s):  
Science And Technology Studies ◽  
Participatory Design ◽  
User Involvement ◽  
User Studies ◽  
Ethnographic Research ◽  
Design Practice ◽  
Policy Makers ◽  
New Concepts ◽  
The Social ◽  
Design Activities

In this study, we explore the constitution of user representations of robots in design practice. Using the results of ethnographic research in two robot laboratories, we show how user representations emerge in and are entangled with design activities. Our study speaks to the growing popularity of and investment in robotics, robots and other forms of artificial intelligence. Scholars in Science and Technology Studies (STS) have shown that it is often difficult for designers and engineers to develop accurate ideas about potential users of such technologies. However, the social context of robots and design settings themselves have received significantly less attention. Based on our laboratory ethnographies, we argue that the practices in which engineers are engaged are important as they can shape the kind of user images designers create. To capture these dynamics, we propose two new concepts: ‘image-evoking activities’ as well as ‘user image landscape’. Our findings provide pertinent input for researchers, designers and policy-makers, as they raise questions with regards to contemporary fears of robots replacing humans, for the effectiveness of user involvement and participatory design, and for user studies in STS. If design activities co-constitute the user images that engineers develop, a greater awareness is needed specifically of the locales in which the design of robots and other types of technologies takes place.

Critical Reflections on Participation in Design

2018 ◽  
Author(s):  
Ina Wagner
Keyword(s):  
Participatory Design ◽  
User Involvement ◽  
Design Practice ◽  
Political Commitment ◽  
Design Decisions ◽  
Marginalized Groups ◽  
Participatory Techniques ◽  
Recent Developments ◽  
Critical Reflections

Participatory design has a strong moral and political commitment to including users in all design decisions from the start of a project. Hence, the ambition of participatory designers reaches beyond mere user involvement. Many of the creative participatory techniques the participatory-design community has developed have spread out. However, in spite of an impressive list of inspiring projects and major contributions to design practice, participatory design remains somewhat marginal. This chapter aims to identify why this might be so. It also looks at recent developments, such as the design of IT infrastructures, collaboration with marginalized groups, and extending participation to communities.

The Mundane and Strategic Work in Collaborative Design

Design Issues ◽  
2018 ◽  
Vol 34 (3) ◽  
pp. 42-58 ◽  
Author(s):  
Virve Hyysalo ◽  
Sampsa Hyysalo
Keyword(s):  
Collaborative Design ◽  
Participatory Design ◽  
Design Research ◽  
User Involvement ◽  
Design Issue ◽  
External Context ◽  
The Future ◽  
Design Activities ◽  
Prevailing View ◽  
Do So

We address the design issue of mundane and strategic work in collaborative design. We do so through an examination of a series of participatory design activities in building a flagship library of the future. Both strategic and mundane work are found to permeate the processes, results, and further uptake of collaborative design outcomes as internal issues of user involvement, and not just as external context or excludable routine execution, which has been the prevailing view to them in design research to date.

scholarly journals Getting Connected: How Sociologists Can Access The High Tech Élite

2015 ◽  
Author(s):  
Trond Undheim
Keyword(s):  
Social Sciences ◽  
Science And Technology Studies ◽  
Knowledge Workers ◽  
The United States ◽  
High Tech ◽  
Regional Innovation ◽  
Policy Makers ◽  
The Social ◽  
Interview Methods ◽  
Elite Interviews

Élite studies have been relatively neglected in the qualitative methods literature (Coleman, 1996, p. 336; Hertz & Imber, 1995) . As a consequence, the interview methods literature in the social sciences does not adequately address the issue of access to élite interviews. Nor does it address the élite interview process itself (Breakwell, Hammond, & Fife-Schaw, 1995; Brenner, Brown, & Canter, 1985; Crabtree & Miller, 1992; Fog, 1994; Fowler & Mangione, 1990; McCracken , 1988; Stewart & Cash, 1997; Sudman & Bradburn, 1982; Weiss, 1994) . Despite its élite sample (scientists, engineers, policy- makers) the science and technology studies (STS) community (Undheim, 2002) suffers from the same lack of attention to access, with Traweek (1995) as a notable exception. The author discusses the small literature on qualitative élite studies ( Hertz & Imber, 1995; Walford, 1994) as well as contributions on élite interviewing (Burgess, 1988; Cassell, 1988; Dexter, 1970; Moyser, 1988; Spector, 1980; Thomas, 1995) . Practical consultation for interview practice is also given. Seeing access as an ongoing, precarious process, the author recommends improvisation by ways of a threefold journalistic, therapeutic, and investigative modus operandi. The author draws on a study of the situated nature of high tech practices and is based on interview experience with knowledge workers, experts, and high tech CEOs in the United States, Italy, and Norway. As well, he brings experiences from a previous study of regional innovation in Norway and Great Britain (Thorvik & Undheim, 1998) .

Political psychology in the digital (mis)information age: A model of news belief and sharing

2020 ◽  
Author(s):  
Jay Joseph Van Bavel ◽  
Elizabeth Ann Harris ◽  
Philip Pärnamets ◽  
Steve Rathje ◽  
Kimberly Doell ◽  
...  
Keyword(s):  
Risk Factors ◽  
Cognitive Psychology ◽  
Information Age ◽  
Policy Research ◽  
Integrative Model ◽  
Future Research ◽  
Fake News ◽  
Policy Makers ◽  
Conspiracy Theories ◽  
The Social

The spread of misinformation, including “fake news,” propaganda, and conspiracy theories, represents a serious threat to society, as it has the potential to alter beliefs, behavior, and policy. Research is beginning to disentangle how and why misinformation is spread and identify processes that contribute to this social problem. We propose an integrative model to understand the social, political, and cognitive psychology risk factors that underlie the spread of misinformation and highlight strategies that might be effective in mitigating this problem. However, the spread of misinformation is a rapidly growing and evolving problem; thus scholars need to identify and test novel solutions, and work with policy makers to evaluate and deploy these solutions. Hence, we provide a roadmap for future research to identify where scholars should invest their energy in order to have the greatest overall impact.

THE ISSUES OF NATIONAL SECURITY AND NUCLEAR DISARMAMENT IN THE WORK OF THE WORLD RUSSIAN PEOPLE'S COUNCIL IN THE 1990-S.

2020 ◽  
Vol 9 (3) ◽  
pp. 111-119
Author(s):  
Yu.Yu. IERUSALIMSKY ◽  
◽  
A.B. RUDAKOV ◽  
Keyword(s):  
National Security ◽  
Armed Forces ◽  
Nuclear Disarmament ◽  
Russian Orthodox Church ◽  
Security Issues ◽  
New Concepts ◽  
The Social ◽  
The World ◽  
Nuclear Component ◽  
The One

The article is devoted to the study of such an important aspect of the activities of the World Russian People's Council (until 1995 it was called the World Russian Council) in the 90-s of the 20-th century as a discussion of national security issues and nuclear disarmament. At that time, a number of political and public figures actively called for the nuclear disarmament of Russia. Founded in 1993, the World Russian Council called for the Russian Federation to maintain a reasonable balance between reducing the arms race and fighting for the resumption of detente in international relations, on the one hand, and maintaining a powerful nuclear component of the armed forces of the country, on the other. The resolutions of the World Russian Council and the World Russian People's Council on the problems of the new concepts formation of foreign policy and national security of Russia in the context of NATO's eastward movement are analyzed in the article. It also shows the relationship between the provisions of the WRNS on security and nuclear weapons issues with Chapter VIII of the «Fundamentals of the Social Concept of the Russian Orthodox Church».

Sentencing Policy as a Force for Social Cohesion

2018 ◽  
Author(s):  
Ralph Henham
Keyword(s):  
Social Cohesion ◽  
Policy Making ◽  
Social Values ◽  
Social Reality ◽  
Social Forces ◽  
Top Down ◽  
Policy Makers ◽  
Normative Approach ◽  
The Social ◽  
Sentencing Policy

This chapter sets out the case for adopting a normative approach to conceptualizing the social reality of sentencing. It argues that policy-makers need to comprehend how sentencing is implicated in realizing state values and take greater account of the social forces that diminish the moral credibility of state sponsored punishment. The chapter reflects on the problems of relating social values to legal processes such as sentencing and argues that crude notions of ‘top down’ or ‘bottom up’ approaches to policy-making should be replaced by a process of contextualized policy-making. Finally, the chapter stresses the need for sentencing policy to reflect those moral attachments that bind citizens together in a relational or communitarian sense. It concludes by exploring these assertions in the light of the sentencing approach taken by the courts following the English riots of 2011.

Social Failure Modes in Technology and the Ethics of AI

2020 ◽  
pp. 441-461
Author(s):  
Jason Millar
Keyword(s):  
Engineering Design ◽  
Failure Modes ◽  
Design Practice ◽  
Detailed Understanding ◽  
Ethical Implications ◽  
The Social ◽  
Underlying Causes ◽  
Physical Defects ◽  
Definition Of

This chapter argues that, just as technological artefacts can break as a result of mechanical, electrical, or other physical defects not fully accounted for in their design, they can also break as a result of social defects not fully accounted for in their design. These failures resulting from social defects can be called social failures. The chapter then proposes a definition of social failure as well as a taxonomy of social failure modes—the underlying causes that lead to social failures. An explicit and detailed understanding of social failure modes, if properly applied in engineering design practice, could result in a fuller evaluation of the social and ethical implications of technology, either during the upstream design and engineering phases of a product, or after its release. Ideally, studying social failure modes will improve people’s ability to anticipate and reduce the rate or severity of undesirable social failures prior to releasing technology into the wild.

scholarly journals Military Veterans and Welfare Reform: Bridging Two Policy Worlds through Qualitative Longitudinal Research

2021 ◽  
pp. 1-14
Author(s):  
Lisa Scullion ◽  
Katy Jones ◽  
Peter Dwyer ◽  
Celia Hynes ◽  
Philip Martin
Keyword(s):  
Welfare Reform ◽  
Longitudinal Research ◽  
Military Veterans ◽  
Armed Forces ◽  
Veterans Affairs ◽  
Civilian Life ◽  
Policy And Practice ◽  
Policy Makers ◽  
The Social ◽  
The Uk

There has been an increasing focus in the UK on the support provided to the Armed Forces community, with the publication of the Armed Forces Covenant (2011), the Strategy for our Veterans (2018) and the first ever Office for Veterans’ Affairs (2019). There is also an important body of research – including longitudinal research – focusing on transitions from military to civilian life, much of which is quantitative. At the same time, the UK has witnessed a period of unprecedented welfare reform. However, research focused on veterans’ interactions with the social security system has been largely absent. This article draws on the authors’ experiences of undertaking qualitative longitudinal research (QLR) to address this knowledge gap. We reflect on how QLR was essential in engaging policy makers enabling the research to bridge the two parallel policy worlds of veterans’ support and welfare reform, leading to significant policy and practice impact.

Managing User-Centered Design Activities in Distributed Agile Development

2021 ◽  
Author(s):  
Sultan Alyahya ◽  
Ohoud Almughram
Keyword(s):  
Participatory Design ◽  
Agile Development ◽  
Design Teams ◽  
User Centered Design ◽  
Management Tools ◽  
Daily Work ◽  
Development Teams ◽  
Design Activities ◽  
Computer Based ◽  
User Centered

Abstract The integration of user-centered design (UCD) activities into agile information systems development has become more popular recently. Despite the fact that there are many ways the merging of UCD activities into agile development can be carried out, it has been widely recognized that coordinating design activities with development activities is one of the most common problems, especially in distributed environments where designers, developers and users are spread over several sites. The main approach to coordinate UCD activities with distributed agile development is the use of informal methods (e.g. communication through using video conference tools). In addition to the temporal, geographical and socio-cultural barriers associated with this type of methods, a major limitation is a lack of awareness of how UCD activities and development activities affect each other. Furthermore, some agile project management tools are integrated with design platforms but fail to provide the necessary coordination that helps team members understand how the design and development activities affect their daily work. This research aims to support the effective management of integrating UCD activities into distributed agile development by (i) identifying the key activity dependencies between UX design teams and development teams during distributed UCD/agile development and (ii) designing a computer-based system to provide coordination support through managing these activity dependencies. In order to achieve these objectives, two case studies are carried out. Our findings revealed 10 main dependencies between UCD design teams and development teams as shown by six types of activity. In addition, the participatory design approach shows that developing a computer-based system to manage seven of these selected dependencies is achievable.

A proposal to enhance national capability to manage epidemics: The critical importance of expert statistical input including official statistics

2021 ◽  
pp. 1-17
Author(s):  
N.I. Fisher ◽  
D.J. Trewin
Keyword(s):  
Data Streams ◽  
Age Groups ◽  
Quantitative Information ◽  
Economic Welfare ◽  
Way Of Life ◽  
Policy Makers ◽  
The Social ◽  
Novel Virus ◽  
High Level ◽  
Integration Analysis

Given the high level of global mobility, pandemics are likely to be more frequent, and with potentially devastating consequences for our way of life. With COVID-19, Australia is in relatively better shape than most other countries and is generally regarded as having managed the pandemic well. That said, we believe there is a critical need to start the process of learning from this pandemic to improve the quantitative information and related advice provided to policy makers. A dispassionate assessment of Australia’s health and economic response to the COVID-19 pandemic reveals some important inadequacies in the data, statistical analysis and interpretation used to guide Australia’s preparations and actions. For example, one key shortcoming has been the lack of data to obtain an early understanding of the extent of asymptomatic and mildly symptomatic cases or the differences across age groups, occupations or ethnic groups. Minimising the combined health, social and economic impacts of a novel virus depends critically on ongoing acquisition, integration, analysis, interpretation and presentation of a variety of data streams to inform the development, execution and monitoring of appropriate strategies. The article captures the essential quantitative components of such an approach for each of the four basic phases, from initial detection to post-pandemic. It also outlines the critical steps in each stage to enable policy makers to deal more efficiently and effectively with future such events, thus enhancing both the social and the economic welfare of its people. Although written in an Australian context, we believe most elements would apply to other countries as well.

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