Utilizing front‐end‐of‐innovation concepts in software development

2009 ◽  
Vol 109 (7) ◽  
pp. 898-915 ◽  
Author(s):  
Lea Hannola ◽  
Samuli Kortelainen ◽  
Hannu Kärkkäinen ◽  
Markku Tuominen
Keyword(s):  
Software Development ◽  
Cognitive Mapping ◽  
Academic Research ◽  
Innovation Process ◽  
Industrial Sector ◽  
Development Project ◽  
Research Approach ◽  
Content Type ◽  
Front End ◽  
Similarities And Differences

PurposeThe traditional front‐end‐of‐innovation (FEI) research and requirements engineering (RE) in software development have realized the opportunities for overall innovation process improvements by focusing on improving the front‐end activities. The purpose of this paper is to investigate and compare the managerial perceptions on the similarities and differences in the FEI concepts between software industry and the traditional industrial sector.Design/methodology/approachThe research approach of this paper can be categorized as a case study. Causal cognitive maps are used as graphic tools for collecting and analyzing the perceptions of selected experts about the concepts of FEI, and for recognizing the perceived interrelationships between these concepts.FindingsThe paper presents the similarities and differences in the FEI concepts between the two industries. The most similarly assessed concept is that the quality of a product or software development project can be most often influenced by successful execution of detailed customer needs analysis.Research limitations/implicationsThe selection of a purely academic interview group representing the traditional industrial sector has some limitations.Practical implicationsThis paper provides viewpoints to managers and project team members on the most important factors in their front‐end activities influencing the success of product or software development projects.Originality/valueThe intersection between FEI and RE and its handling by causal cognitive mapping is a novel territory in academic research. In addition, this paper opens up a new strand for academic discussion by connecting these two domains previously unconnected in literature.

scholarly journals Suppliers’ software development project start-up practices

2017 ◽  
Vol 10 (4) ◽  
pp. 880-896
Author(s):  
Helena Merikoski ◽  
Paula Savolainen ◽  
Jarmo J. Ahonen
Keyword(s):  
Life Cycle ◽  
Software Development ◽  
Development Project ◽  
Cycle Phase ◽  
Development Projects ◽  
Content Type ◽  
Business Context ◽  
Software Development Project ◽  
Business Goals ◽  
Start Up

Purpose The purpose of this paper is to present a life cycle phase of a software development project which is substantial for the success of the project. This paper visualizes the project start-up phase from suppliers’ perspective. Design/methodology/approach The method is a theory building from case studies. The data were collected from three software supplier firms by conducting process modeling separately in each firm. Findings The study resulted in a model of a supplier’s software project start-up which includes start-up practices and involved roles. The results indicate that project start-up is an integral and structured phase of project life cycle, which influences the execution of a software development project, especially from the supplier’s perspective in the project business context. Research limitations/implications The study focuses on the start-up phase of software development projects delivered to external customers. Therefore, developed project start-up model is applicable as such in software supplier firms. Practical implications The project start-up model presented in this paper indicates that project start-up is a complex and multi-dimensional activity in a supplier firm. This study suggests that if the project start-up phase is clearly defined, planned and followed in a supplier firm, it reduces confusion and miscommunication among the people involved in the project and helps to achieve the business goals of a project. Originality/value This study emphasizes that it is necessary to make a distinction between the perspectives of the customer and the supplier when studying projects in the project business context. The findings contribute the new knowledge for managing outsourced software development projects.

Bounded becoming: insights from understanding projects in situation

2012 ◽  
Vol 5 (3) ◽  
pp. 345-363 ◽  
Author(s):  
Viviane Sergi
Keyword(s):  
Project Management ◽  
Software Development ◽  
Design Methodology ◽  
Development Project ◽  
Process Ontology ◽  
Content Type ◽  
Software Development Project ◽  
Specific Practice ◽  
The Moment ◽  
Over Time

PurposeThe purpose of this paper is to suggest a situated conception of projects, in order develop finer understanding of how these endeavors emerge and unfold over time. The author proposes that these understandings should be rooted in a process ontology, conceive action as situated and focus on actual practices as they are performed by all project actors. Taken together, these dimensions can renew how one views and approaches projects and their management.Design/methodology/approachThe paper is illustrated with examples taken out of a study of a software development project, conducted in the ethnographic tradition.FindingsThe examples expose how a specific practice, planning, was accomplished differently depending on the moment and was affected by different circumstances and constraints. The paper also discusses how preferring a processual worldview is especially befitting projects. As endeavors instigated to create or to make something happen, projects are perpetually changing and in movement; it is therefore relevant that their conceptualization takes fully into consideration their intimate nature.Originality/valueThe originality and value of the paper lie in the combination of perspectives, which can be both useful in theorizing projects differently, and in enhancing practitioners' reflexivity. This combination, it is argued, can address a wide array of issues in the context of projects, can favor localized reflection on project management prescriptions and tools, and can help practitioners to sharpen their sensitivity to their own practice.

Implementing the Challenger Sales Model at Cars.com: a case study

2019 ◽  
Vol 34 (2) ◽  
pp. 291-302 ◽  
Author(s):  
Mathew S. Isaac ◽  
Ajay T. Abraham ◽  
Elaine Y. Richards
Keyword(s):  
Large Scale ◽  
Academic Research ◽  
Vice President ◽  
Sales Force ◽  
Research Approach ◽  
Successful Implementation ◽  
Content Type ◽  
Sales Teams ◽  
Sales Model

Purpose The purpose of this paper is to review the recent implementation of the Challenger Sales Model (CSM) at Cars.com, an online automotive marketplace that generated $633m in sales in 2016 with a sales force of over 500 representatives, and to identify insights related to the implementation that may be relevant to sales researchers and other organizations considering similar implementations. A more specific aim is to determine whether establishing “constructive tension” between salespeople and their customers, which is a key tenet of the CSM, was perceived as a source of value for Cars.com. Design/methodology/approach The case study is based primarily on in-depth interviews with 15 employees spanning different sales and/or training responsibilities in the organization, from the current CEO (previously the former Senior Vice President of Sales) to sales representatives from different sales teams. Findings Five major insights emerged from this research: (1) Because it represents a change in the established norms governing interpersonal dynamics, constructive tension is often more difficult for salespeople to foster when interacting with existing (vs prospective) customers. (2) Whereas leading with insights is more difficult when interacting with prospective (vs existing) customers, sustaining meaningful insights over time is a major challenge when dealing with existing customers. (3 )Products that are more transactional or price-driven are ineffective at creating constructive tension and incompatible with the CSM. (4) Creating value from constructive tension requires the entire sales organization to share a common vision of what it means to be a Challenger and to adopt consistent nomenclature and formal programs for training and coaching. (5) Even more than other consultative sales models, the successful implementation of the CSM demands company-wide integration and makes it untenable for most indirect sales teams. Originality/value Although prior academic research has offered critiques of the CSM, the present paper is one of the first to use a discovery-oriented, qualitative research approach to provide a retrospective look at the actual implementation of the CSM within an organization. This approach results in novel insights, such as the identification of conditions when high-pressure versus low-pressure selling techniques are likely to be more successful, that may be of interest to sales researchers and to other companies considering a large-scale implementation of the CSM or related sales methodologies.

scholarly journals Adapting to the changing needs of managing innovative projects

2016 ◽  
Vol 19 (1) ◽  
pp. 111-132 ◽  
Author(s):  
Satu Rekonen ◽  
Tua A. Björklund
Keyword(s):  
Longitudinal Research ◽  
Longitudinal Design ◽  
Innovation Process ◽  
Project Managers ◽  
Content Type ◽  
Face To Face ◽  
Front End ◽  
Domain Expertise ◽  
Project Phases ◽  
Task Oriented

Purpose – The purpose of this paper is to explore the changes in managerial activities and challenges at different phases of innovative projects. Design/methodology/approach – Six NPD project managers were interviewed in three different project phases in a qualitative, longitudinal design. The resulting 18 semi-structured face-to-face interviews were content analyzed and categorized according to thematic similarity. Findings – Altogether 19 categories describing managerial concerns in managing innovative projects were recognized. Task-oriented, rather than people-oriented, approaches were dominant throughout the projects, although the reported concerns clearly varied at each phase. The early development phase emerged as a transition point, where managers had to transform their roles, reported activities decreased, and reported challenges increased. Research limitations/implications – Although based on a small number of participants in a single setting, the results highlight the need for longitudinal studies and differentiating between the various phases of the innovation process, as there was great variance in the concerns of each phase. Furthermore, domain expertise seemed to have a large impact on how the managers reformulated their role in transitioning from the front-end to the development phases. Practical implications – The present study emphasizes the need to support managers in transitioning between different innovation phases and to recognize the need to adjust managerial roles. Further, it seemed crucial to establish the practices supporting successful teamwork in the front-end phase before the first phase transition. Originality/value – The study is a rare example of a longitudinal research design examining the implications and transition between different phases of the innovation process within the same projects for project managers.

Contemporary diplomatics of the civil and deceased estate case files found at the national archives of Zimbabwe

2015 ◽  
Vol 25 (1) ◽  
pp. 107-120 ◽  
Author(s):  
Sindiso Bhebhe
Keyword(s):  
Qualitative Research ◽  
Academic Research ◽  
Electronic Records ◽  
Research Approach ◽  
Content Type ◽  
National Heritage ◽  
National Archives ◽  
The Status ◽  
The Government ◽  
Developed Nations

Purpose – This paper aims to discuss how the originality, authenticity, reliability and genuineness of legal records found at the National Archives of Zimbabwe (NAZ) are maintained. Provenance issues and their implications in diplomatics are also discussed. It notes that the status quo at the NAZ favours the diplomatic archiving of paper records, while electronic records are neglected. Design/methodology/approach – The paper uses a qualitative research approach. The data will mainly be collected using document analysis augmented by observations from the NAZ. Literature in regard to the Court Legal system of Zimbabwe will be reviewed and this even includes newspaper articles. Academic research papers on the archiving of electronic records in the less developed nations and developed nations will be reviewed also. Findings – The qualitative research approach revealed that the electronic national heritage of Zimbabwe is being lost mainly due to the archaic legislation which is silent on the management of electronic records. The results show again the violation of the sanctity of provenance principles in some selected cases. It was also found that the government is now producing both paper and electronic records, but the National Archives is only archiving paper records, the result of this being the incompleteness of records, thereby negatively affecting their diplomatics. Originality/value – Whereas a lot has been published about the management of electronic records in the developing world, this paper does not try to duplicate that but tries to bring a new dimension into this by showing how the diplomatics of these records is affected.

A study of software development project cost, schedule and quality by outsourcing to low cost destination

2016 ◽  
Vol 29 (3) ◽  
pp. 454-478 ◽  
Author(s):  
Debasisha Mishra ◽  
Biswajit Mahanty
Keyword(s):  
Software Development ◽  
Development Project ◽  
Dynamics Simulation ◽  
Software Project ◽  
Design Work ◽  
Project Cost ◽  
Content Type ◽  
Software Development Project ◽  
Study Results ◽  
Testing Work

Purpose – The purpose of this paper is to find good values of onsite-offshore team strength; number of hours of communication between business users and onsite team and between onsite and offshore team so as to reduce project cost and improve schedule in a global software development (GSD) environment for software development project. Design/methodology/approach – This study employs system dynamics simulation approach to study software project characteristics in both co-located and distributed development environments. The authors consulted 14 experts from Indian software outsourcing industry during our model construction and validation. Findings – The study results show that there is a drop in overall team productivity in outsourcing environment by considering the offshore options. But the project cost can be reduced by employing the offshore team for coding and testing work only with minimal training for imparting business knowledge. The research results show that there is a potential to save project cost by being flexible in project schedule. Research limitations/implications – The implication of the study is that the project management team should be careful not to keep high percentage of manpower at offshore location in distributed software environment. A large offshore team can increase project cost and schedule due to higher training overhead, lower productivity and higher error proneness. In GSD, the management effort should be to keep requirement analysis and design work at onsite location and involves the offshore team in coding and testing work. Practical implications – The software project manager can use the model results to divide the software team between onsite and offshore location during various phases of software development in distributed environment. Originality/value – The study is novel as there is little attempt at finding the team distribution between onsite and offshore location in GSD environment.

scholarly journals Levels of critique in models and concepts of human information behaviour research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Reijo Savolainen
Keyword(s):  
Design Methodology ◽  
Conceptual Analysis ◽  
Information Science ◽  
Library And Information Science ◽  
Research Approach ◽  
Content Type ◽  
Information Behaviour ◽  
Depth Analysis ◽  
Similarities And Differences ◽  
Research Domain

PurposeTo elaborate the nature of critique presented in the models and concepts of human information behaviour (HIB) research by identifying the issues to which the critique is directed and the ways in which the critique is conducted.Design/methodology/approachConceptual analysis focusing on 58 key studies on the topic. First, the objects and ways of conducting the critique were identified. Thereafter, three levels of depth at which the critique is conducted were specified. The conceptual analysis is based on the comparison of the similarities and differences between the articulations of critique presented at these levels.FindingsAt the lowest level of depth, critique of HIB research is directed to the lack of research by identifying gaps and complaining the neglect or paucity of studies in a significant domain. At the level of critiquing the shortcomings of existing studies, the attention is focused on the identification and analysis of the inadequacies of concepts and models. Finally, constructive critiques of research approaches dig deeper in that they not only identify weaknesses of existing studies but also propose alternative in which the shortcomings can be avoided, and the conceptualizations of HIB enhanced.Research limitations/implicationsAs the study focuses on critiques addressed to HIB models and concepts, the findings cannot be generalized to concern the field of Library and Information Science (LIS) as a whole. Moreover, due to the emphasis of the qualitative research approach, the findings offer only an indicative picture of the frequency of the objects critiqued in HIB research.Originality/valueThe study pioneers by providing an in-depth analysis of the nature of critiques presented in a LIS research domain.

The labour disputes of Chinese posted workers in the B&R countries

2020 ◽  
Vol 43 (1) ◽  
pp. 209-225
Author(s):  
Dong Yan ◽  
Yixuan Wu
Keyword(s):  
Industrial Sector ◽  
Future Research ◽  
Research Approach ◽  
Labour Law ◽  
Chinese Enterprises ◽  
Content Type ◽  
Foreign Labour ◽  
Chinese Workers ◽  
Labour Disputes ◽  
Practical Implications

PurposeThis study aims to decrypt the efforts made by Chinese people's courts nationwide to protect the rights of Chinese posted workers in the Belt & Road (B&R) countries by investigating labour litigation cases with an extraterritorial application of Chinese labour law (under the “doctrine of overriding mandatory labour rules”).Design/methodology/approachThis study collected all labour litigation from 2014 to 2018 brought forward by Chinese posted workers in Chinese courts against Chinese enterprises regarding the performance of employment contracts in the B&R countries where Chinese labour laws were mandatorily applied under the doctrine of overriding mandatory labour rules. The study adopted a qualitive research approach to analyse the compiled cases to explore their characteristics and effects.FindingsThis study found that the volume of labour disputes in the B&R countries had a somewhat positive correlation to the amount of investment from China. However, this correlation was rather superficial when compared with the correlation to the type of industrial sector (e.g. the construction sector) and to the claim category (e.g. remuneration claims). Moreover, labour disputes in both the B&R countries and China shared a great deal of similarity with regard to their concentration in certain sectors and in certain types of claims. Therefore, mandatorily applying Chinese labour law could be convenient for Chinese workers returning from abroad who seek remedies and could allow Chinese judges to issue affirmative decisions regardless of the territory in which the worker was posted.Research limitations/implicationsThe cases collected by this study were limited to those filed in China by Chinese workers who were hired by Chinese enterprises and sent to work in the B&R countries and did not include those filed in the B&R countries by Chinese posted workers. Future research should therefore attempt to gather a broader range of labour disputes to further clarify the issues and need for labour protection for Chinese posted workers in the B&R countries.Practical implicationsThis study argues that the doctrine of overriding mandatory labour rules is not entirely unproblematic because it might arbitrarily rule out the standards set by foreign labour legislation that could be more favourable to workers or offer them greater protection. Therefore, giving judges a certain degree of discretion is imperative to allow them to apply foreign labour standards when they have been proven to benefit workers.Originality/valueApart from a handful of reports on individual cases, there have been very few empirical studies regarding the general picture of labour protection for Chinese posted workers in the B&R countries. This study has adopted a novel approach to collect information on labour disputes in the B&R countries and to facilitate a qualitative analysis to test the practical implications of the doctrine of overriding mandatory labour rules.

scholarly journals Unlocking innovation in the sport industry through additive manufacturing

2019 ◽  
Vol 25 (3) ◽  
pp. 456-475 ◽  
Author(s):  
Marlon Meier ◽  
Kim Hua Tan ◽  
Ming K. Lim ◽  
Leanne Chung
Keyword(s):  
Additive Manufacturing ◽  
Case Studies ◽  
Early Stage ◽  
New Products ◽  
Real Life ◽  
Innovation Process ◽  
Structured Interview ◽  
Research Approach ◽  
Small Range ◽  
Content Type

Purpose Fast-changing customer demands and rising requirements in product performance constantly challenge sports equipment manufacturers to come up with new and improved products to stay competitive. Additive manufacturing (AM), also referred to as 3D printing, can enhance the development of new products by providing an efficient approach of rapid prototyping. The purpose of this paper is to analyse the current adoption of AM technologies in the innovation process of the sports industry, i.e. level of awareness; how it is implemented; and it impact on the innovation process. Design/methodology/approach This work followed a qualitative research approach. After conducting a research of the current literature, this paper presents findings that include case studies from different companies, as well as a semi-structured interview with an outdoor sports equipment manufacturer. Companies from all over the world and of different sizes from under 100 employees to over 70,000 employees were considered in this research. Findings Literature research shows that AM brings many possibilities to enhance the innovation process, and case studies indicated several obstacles that hinder the technology from fully unfolding. AM is still at the early stage of entering the sports equipment industry and its potential benefits have not been fully exploited yet. The findings generated from the research of real-life practices show that AM provides several benefits when it comes to the innovation process, such as a faster development process, an optimised output, as well as the possibility to create new designs. However, companies are not yet able to enhance the innovation process in a way that leads to new products and new markets with AM. Limitations, including a small range of process able material and an inefficient mass production, still restrain the technology and lead to unused capability. Nevertheless, future prospects indicate the growing importance of AM in the innovation process and show that its advancement paves the way to new and innovative products. Research limitations/implications Limitations exist in the qualitative approach of this study, which does not include the quantitative verification of the results. Originality/value Very few studies have been conducted to investigate how firms can harvest AM to increase their innovation capabilities. How firms can use AM to shorten product development time is an emerging topic in business and operations but has not been studied widely. This paper aims to address this gap.

Innovation process in the business ecosystem: the four cooperations practices in the media platform

2020 ◽  
Vol 26 (4) ◽  
pp. 943-971
Author(s):  
Yeon W. Lee ◽  
Hwy-Chang Moon ◽  
Wenyan Yin
Keyword(s):  
Academic Research ◽  
Innovation Process ◽  
Content Type ◽  
Global Context ◽  
Internet Firms ◽  
Ecosystem Level ◽  
Media Platform ◽  
The Media ◽  
Industry Integration ◽  
Over The Top

PurposeThe main purpose of this research is to construct a generalized set of innovation processes that occur at the ecosystem level based on the academic research. The study analyzes the cultural and creativity-driven over-the-top (OTT) platform that encompasses diverse network of ecosystem members by utilizing the four cooperation practices.Design/methodology/approachThis study begins with the literature review that discusses various topics related to ecosystem (e.g. service innovation, innovative ecosystem). Then, this study introduces a new conceptual framework that describes how cooperations occur in the ecosystem. Finally, a qualitative and explorative case study of the OTT platforms in the global context is conducted.FindingsThe application of the framework reveals how co-innovative business ecosystems demonstrate co-evolution through different structures and directions. An ecosystem can evolve by incorporating other industries (i.e. horizontal growth or broadening strategy) to deepen and broaden the industry integration.Originality/valueAs an explorative approach that opens the discussion on how co-innovation and co-evolution occur at the ecosystem level, particularly in the culture and creativity-driven industry, the value of this research extends to other similar industries where diverse actors such as technology firms, Internet firms, direct consumers, government and even the society impact the type of product and service and shape the evolution of the entire ecosystem.

Sign in / Sign up

Export Citation Format

Share Document