Application of information and communication technologies in special libraries in Kuwait
PurposeThe study is designed to explore the application of information technology in various operations and services in special libraries in Kuwait.Design/methodology/approachThe data were collected through a questionnaire accompanied by interviews with head librarians in 25 special libraries in Kuwait.FindingsThis study provides baseline data on the current status of the application of information and communication technology (ICT). The majority of the libraries are partially automated. The library catalogue was found to be the most popular area for automation. More than one fourth of the libraries are still using manual systems in their library operations and services. Lack of adequate personnel, ICT training programs, and low priority of libraries within their organization are major obstacles for ICT application in special libraries.Practical implicationsThis paper will have implications for the development of special libraries in Kuwait. It also indicates existing obstacles, difficulties, suggestion and recommendations for further development.Originality/valueIt is the first study of the status of ICT applications in special libraries in Kuwait. Its findings should help researchers and decision makers to improve the current information infrastructure