Complexity and control: benchmarking of automobiles and electronic products

2012 ◽  
Vol 19 (4/5) ◽  
pp. 502-516 ◽  
Author(s):  
Takahiro Fujimoto ◽  
Young Won Park

PurposeThe purpose of this exploratory paper is to analyze how complexity of an artifact affects designing processes of its mechanical, electric, and software sub‐systems.Design/methodology/approachBased on existing empirical research and frameworks of axiomatic design, product architecture, and product development process, the paper proposes a simple model of functional and structural design to examine how engineers' ways of thinking differ among mechanical, electric and software engineers.FindingsThis paper argues that products and artifacts tend to become complex (often with integral architecture) when customers' functional requirements become more demanding and societal/technological constraints become stricter, and that complex mechanical products are often accompanied by electronic control units with complex functions. This implies that designing complex mechanical products often requires intensive coordination among mechanical, electric and software engineers. This, however, is not easy, as engineers' way of thinking is often different among the three areas: mechanical engineers want to complete structural design information first to build prototypes; electrical and software engineers (the latter in particular) request complete functional information first.Research limitations/implicationsIn order to solve the above‐mentioned mechanical‐electrical‐software coordination problem, engineers need to share basic design concept of the product in question. Heavy‐weight product managers who infuse the product concept to the project members might be the key to this coordination. Companies may need to make sure that their product development processes are friendly to all of the three groups of engineers.Originality/valueAlthough designing complex artifacts has been a popular research theme since H. Simon's seminal work, issues of organizational coordination for developing complex products, with increasing managerial importance, need further research. With an empirical case of the automobile and electronic products, the present paper is unique in that it combines frameworks of product development processes, product architectures, and organizational capabilities.

2016 ◽  
Vol 31 (7) ◽  
pp. 889-900 ◽  
Author(s):  
Mohammad H. Eslami ◽  
Nicolette Lakemond

Purpose This paper aims to address the need for managerial and organizational approaches to knowledge integration with customers in collaborative product development projects. The purpose is to identify the roles of customers in terms of the customer’s knowledge contribution and timing of customer collaboration in the product development process. Design/methodology/approach This study is based on a multi-case study approach, comprising four product development projects from two large international suppliers. The cases were selected following the theoretical replication logic. Data consist of interviews, workshops and secondary information. For each of the cases, a within-case analysis was performed followed by a cross-case analysis. Findings The study shows that the customer’s knowledge contribution is aligned with the specific requirements of each phase of the product development. Three specific customer roles are identified and connected to the customer’s knowledge contribution and the timing of customer collaboration. The technical capability of the customer and the locus of initiative of the product development project are affecting the prerequisites for knowledge integration with customers. Research limitations/implications The study is performed from the perspective of supplier firms. The authors have not been able to capture the perspective of the customer in detail. As it is expected that both customers and suppliers benefit from a systematic knowledge exchange, future studies could examine knowledge contributions in both directions. Practical implications The findings can be used to devise effective approaches for collaborative product development with customers related to the customer’s knowledge contribution and the timing of customer collaboration and provide guidance to firms seeking to benefit from knowledge residing at customers. Originality/value This is one of the first studies to focus on the integration of customers’ knowledge in product development processes. This paper contributes to the customer–supplier collaboration literature by presenting further insight into customers’ knowledge contributions, the timing of customer collaboration in product development processes and the prerequisites for knowledge integration with customers.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Viktoria Sundquist ◽  
Lisa Melander

Purpose This paper aims to investigate how various organizational interfaces between firms, units and functions, and the interplay between them, are developed and mobilized in product development processes. Design/methodology/approach The theoretical framework is based on the industrial network approach, including interactive resource development and the concept of organizational interfaces. A single case study is conducted at a world-leading industrial tool manufacturer, illustrating how resources are combined over time, crossing boundaries of firms, units and functions in the development of a hand-held digitalized tool for quality assurance in the production of cars. Data have been collected through semi-structured interviews, with additional data in the form of project reports, internal documents and practices for external collaboration. Findings In addition to inter-organizational interfaces, the study identifies a typology of scouting, embarking and integration interfaces at unit level (geographically spread units of one multinational corporation) and interpretation and reciprocal interfaces at function level. The conclusions show that these interfaces affect the outcome of three aspects of the product development process: product characteristics and functionality features, system integration and organizational network extent. Existing interfaces serve as a platform for developing interaction further and provide the interfaces with new content, thus moving between different types of interfaces. Product development processes also involve new interfaces where there was no previous interaction between the parties. Research limitations/implications This research has implications for the interplay between interfaces in cases involving multiple external and internal actors in resource combining efforts. Practical implications External interactions between firms influence and impact internal activities and resources. Managers need to be aware of the complex interdependencies between external and internal interfaces and resources. Managing organizational interfaces is about both exploiting established interfaces and developing new ones. Consequently, existing interfaces may be activated differently to align with new interaction purposes, which, in turn, requires efforts to combine resources according to the new conditions. Originality/value Previous research contains a typology of organizational interfaces between customers and suppliers. The study expands on this research by identifying internal interfaces between units and functions.


Author(s):  
Samuel Suss ◽  
Vincent Thomson

Product development processes of complex products are complex themselves and particularly difficult to plan and manage effectively. Although many organizations manage their product development processes by monitoring the status of documents that are created as deliverables, in fact the progress of the process is in large part based on the actual information flow which is required to develop the product and produce the documents. A vital element in making product development processes work well is the correct understanding of how information flows and how to facilitate its development. In this paper we describe an executable stochastic model of the product development process that incorporates the salient features of the interplay between the information development, exchange and progress of the technical work. Experiments with the model provide insight into the mechanisms that drive these complex processes.


Author(s):  
Gritt Ahrens ◽  
Oliver Tegel

Abstract An approach to support the appropriate definition, formulation and presentation of requirements obeying the needs of the employees is being presented. Classifiying the needs for information of the employees according to some characteristics, a guideline for how to promote the information needed by them can be developed. The goal is to ensure that everyone involved in the process — even the subcontractor — has the right information available in the right form at the right time. Defining requirements lists, splitting them into partial requirements lists for each area of the company, each process phase or each team, and then formulating these requirements and presenting them in an adequate way is the proceeding strived for. The result will be implemented into an information infrastructure to support the product development process continuously.


Author(s):  
Götz v. Esebeck ◽  
Oliver Tegel ◽  
Jeffrey L. Miller ◽  
Karl-Heinrich Grote

Abstract As companies become aware that they have to restructure their product development processes to survive global competition in the market, it is important that they evaluate which management methods and techniques are suitable to improve the performance of the process and which design methods can be integrated and be used efficiently. A combination of management methods like Total Quality Management (TQM), Simultaneous or Concurrent Engineering, and Lean Development can be adapted to meet the requirements of a company more than a single strategy. Interdisciplinary teamwork, cross-hierarchical communication, and delegation of work in addition to employee motivation changes the common attitude towards the work process in the company and integrates the staff more tightly into the process. Nowadays, there is tight cooperation between companies and their sub-contractors, as sub-contractors not only have to manufacture the part or sub-assembly, but often have to design it. Therefore, the product development process has to be defined in a way that the sub-contractors can be tightly integrated into the product development process. Additionally, it is important to break the product down into functionally separate modules during the conceptual phase of the process. If the interfaces between these functions are defined as specifications, these modules can easily be given to suppliers or to other teams inside the company for further development. The use of methods such as Design for Manufacture (DFM) or Design for Assembly (DFA) early during the development process, which utilize the knowledge of experts from manufacturing and assembly, results in a decreasing number of iterative loops during the design process and therefore reduces time-to-market. This cross-functional cooperation leads to improved quality of both processes and products. In this paper, different management methods to achieve the best improvement from the product development process are discussed. In addition, suitable design methods for achieving cost reduction, quality improvement, and reduction of time-to-market are presented. Finally, proposals for industry on methods to reorganize the Integrated Product Development (IPD) process based on actual findings are presented.


2020 ◽  
Vol 24 (3) ◽  
pp. 517-532
Author(s):  
Rachel Parker-Strak ◽  
Liz Barnes ◽  
Rachel Studd ◽  
Stephen Doyle

PurposeThis research critically investigates product development in the context of fast fashion online retailers who are developing “own label” fashion clothing. With a focus upon inputs, outputs, planning and management in order to comprehensively map the interplay of people, processes and the procedures of the product development process adopted.Design/methodology/approachQualitative research method was employed. Face-to-face semi structured in depth interviews were conducted with key informants from market leading fast fashion online retailers in the UK.FindingsThe major findings of this research demonstrate the disruptions in the product development process in contemporary and challenging fashion retailing and a new “circular process” model more appropriate and specific to online fast fashion businesses is presented.Research limitations/implicationsThe research has implications for the emerging body of theory relating to fashion product development. The research is limited to UK online fashion retailers, although their operations are global.Practical implicationsThe findings from this study may be useful for apparel product development for retailers considering an online and fast fashion business model.Originality/valueThe emergent process model in this study may be used as a baseline for further studies to compare product development processes.


2019 ◽  
Vol 10 (3) ◽  
pp. 689-708 ◽  
Author(s):  
Rora Puspita Sari ◽  
Nabila Asad

Purpose The purpose of this paper is, first, to examine the design requirements of Islamic fashion in the new product-development process; second, to explore the different practices of new product-development activities from successful and unsuccessful new product lines; and third, to investigate the sequence of the new product-development practice in the fashion industry, specifically the Islamic fashion industry in Indonesia. Design/methodology/approach Questionnaires were distributed and semi-structured interviews were conducted to collect information regarding the practice of the new product-development activities. The Mann–Whitney U test was performed based on the quality of the new product-development activities of 100 Islamic fashion firms, including five innovative companies that had won several awards in Indonesia. An analysis of the extent to which fashion firms were engaging in new product-development activities provided a more detailed picture of the sequence of those activities. Findings Islamic norms were adapted during the early design and promotional phases of new product development in Islamic fashion. Various choices of design and colour in Islamic fashion were also perceived as a way of preaching to women to dress more accordingly to the Islamic norm. The new product-development activities that were conducted differently for successful vs unsuccessful new product lines were idea conceptualisation, market analysis, technical and engineering analysis, financial analysis and commercialisation. The commercialisation phase was given the least priority of all the activities. Nevertheless, it contributed to the very first communication to the customers about new product lines. Originality/value This study makes an important contribution to the deeper and more detailed research on how Islamic fashion companies perceive Islamic values during new product developments and how they perform new product-development activities between successful and unsuccessful products.


IMP Journal ◽  
2018 ◽  
Vol 12 (3) ◽  
pp. 413-426 ◽  
Author(s):  
Lena Bjerhammar ◽  
Jörgen Elbe

PurposeThe purpose of this paper is to present a conceptual framework of specified buyer and supplier abilities which may be apparent in processes when firms wish to develop products where other features than function are important.Design/methodology/approachData were collected through personal interviews with managers at eight major Swedish retail chains. The framework has been developed from an analysis of the data. Three of the cases are presented to illustrate how the framework may be applied.FindingsThe framework contains the concepts specification ability and description ability, which define and specify the demand abilities of the buyer, and the concepts translation ability, interpretation ability and implementation ability, which define and specify the problem-solving abilities of the supplier.Originality/valueThe framework presented here contributes to the business relationship and network literature on product development processes by highlighting and conceptualizing the process between buying firms who have different abilities or even inabilities to specify and explain desired product qualities, and the suppliers who should interpret the demands of these buyers.


2016 ◽  
Vol 46 (3) ◽  
pp. 371-385 ◽  
Author(s):  
Stefan Stanica ◽  
Jorge Peydro

Purpose This paper aims to study the challenge of transferring knowledge among product development processes of an research and development department and other departments of the organization. To have a more concise focus on this broad field and having a lean perspective, this paper aims to analyse and identify how the cross-training employee lean tool affects the knowledge transfer processes in the previously mentioned departments. Design/methodology/approach This paper bases its research on a valid theoretical framework which is built to develop an explorative perspective that allows the authors to create and interpret the data collected from the companies through interviews. The paper uses a qualitative perspective by using the expertise of the companies not only to validate and draw conclusions from the studied theoretical framework but also to look beyond it. Findings The companies agree that the implementation of the cross-training employee lean tool will have a positive effect on the knowledge transfer processes in the organizations. Other important advantages that are detected are that this lean tool broadens the knowledge and the competences of employees, and that it helps the company to manage the tacit knowledge. However, some unexpected drawbacks such as the lack of metrics for measuring the knowledge transfer and the strictness of this lean tool were also found. Originality/value No previous research exists that analyses the effect of cross-training lean tool in knowledge transfer processes. This paper identifies such a gap in the literature and is used as the starting point to motivate the use of this tool to improve knowledge transfer processes due to the positive effects of it.


2019 ◽  
Vol 47 (1) ◽  
pp. 17-24 ◽  
Author(s):  
Lisa Bosman ◽  
Abrar Hammoud ◽  
Sandhya Arumugam

Purpose Innovation and entrepreneurship are economic drivers promoting competition and growth among organizations throughout the world, many of which would not exist without well-established new product development processes coupled with intentional and strategic focus on research and development. New product development processes, such as the lean start-up methodology and design thinking, are well-known and thriving as a result of empirically grounded research efforts. Unfortunately, educational institutions and educational researchers, alike, are lagging when it comes to new program/degree development processes. Although the quantity of new degree offerings has increased substantially over the past several decades (in particular for multidisciplinary, interdisciplinary and transdisciplinary programs), limited research has been conducted to document key procedures associated with the creation of new degree programs. The purpose of this study is to show one approach to how students can be involved within the new program development process. Design/methodology/approach This approach uses participatory research, wherein students act as researchers and actively participate in the data collection and analysis process. Under the umbrella of participatory research, the study uses photovoice, photoelicitation and focus groups for collecting qualitative data. Findings Results suggest that students in one transdisciplinary studies in technology program value the following key attributes: learning style (agency and choice, active hands-on learning and real-world applications) and learning context (technology and design-focused assignments, integration of humanities and self-selected disciplines of interest). Originality/value Recommendations are provided for various higher education benefactors of the user-generated data, including administration, faculty, marketing, recruitment, advisors and the students themselves.


Sign in / Sign up

Export Citation Format

Share Document