Hit count estimate variability for website-specific queries in search engines

Purpose The purpose of this paper is to determine the effect of the chosen search engine results page (SERP) on the website-specific hit count estimation indicator. Design/methodology/approach A sample of 100 Spanish rare disease association websites is analysed, obtaining the website-specific hit count estimation for the first and last SERPs in two search engines (Google and Bing) at two different periods in time (2016 and 2017). Findings It has been empirically demonstrated that there are differences between the number of hits returned on the first and last SERP in both Google and Bing. These differences are significant when they exceed a threshold value on the first SERP. Research limitations/implications Future studies considering other samples, more SERPs and generating different queries other than website page count (<site>) would be desirable to draw more general conclusions on the nature of quantitative data provided by general search engines. Practical implications Selecting a wrong SERP to calculate some metrics (in this case, website-specific hit count estimation) might provide misleading results, comparisons and performance rankings. The empirical data suggest that the first SERP captures the differences between websites better because it has a greater discriminating power and is more appropriate for webometric longitudinal studies. Social implications The findings allow improving future quantitative webometric analyses based on website-specific hit count estimation metrics in general search engines. Originality/value The website-specific hit count estimation variability between SERPs has been empirically analysed, considering two different search engines (Google and Bing), a set of 100 websites focussed on a similar market (Spanish rare diseases associations), and two annual samples, making this study the most exhaustive on this issue to date.

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Communication competence improves organizational effectiveness

Strategic Direction ◽

10.1108/sd-08-2014-0097 ◽

2014 ◽

Vol 30 (8) ◽

pp. 28-31

Keyword(s):

Design Methodology ◽

Theoretical Framework ◽

Content Type ◽

Future Studies ◽

Good Communication ◽

Quantitative And Qualitative Research ◽

And Performance ◽

Definition Of ◽

Communication Behaviours ◽

Practical Implications

Purpose – The purpose of this paper is to develop a theoretical framework around the concept of communicative leadership. Design/methodology/approach – The paper puts forward a tentative definition, identifies four main communication behaviours used by leaders and draws on both quantitative and qualitative research traditions to develop eight principles of communicative leadership. Findings – Communication is such a basic skill – everyone starts communicating pretty much when they first enter the world. And it’s hard to imagine any sort of leadership that doesn’t rely on communication. So why ask for leaders and managers with “good communication skills”? Is it really necessary to be “communicative” to be effective as a leader? What makes a communicative leader – and why does it matter? Practical implications – The paper proposes a definition of a “communicative leader” that can be empirically tested in future studies. Social implications – The paper observes that actively engaging followers in discussion, decision-making and problem-solving can have a big impact on attitude and performance. Originality/value – The paper brings together findings from earlier research on leaders’ communication behaviour to create an integrated theoretical framework.

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Two decades of business negotiation research: an overview and suggestions for future studies

Journal of Business and Industrial Marketing ◽

10.1108/jbim-11-2015-0233 ◽

2017 ◽

Vol 32 (4) ◽

pp. 487-504 ◽

Cited By ~ 7

Author(s):

Henrik Agndal ◽

Lars-Johan Åge ◽

Jens Eklinder-Frick

Keyword(s):

Literature Review ◽

Design Methodology ◽

Theoretical Models ◽

Research Field ◽

Statistical Testing ◽

Content Type ◽

Business Negotiation ◽

Future Studies ◽

Negotiation Research ◽

Practical Implications

Purpose This paper aims to present a review of articles on business negotiation published between 1995 and 2015. Design/methodology/approach This literature review is based on 490 articles on business negotiation. Findings When analyzing the conceptual underpinnings of this field, two paradigms emerge as dominant. The most prominent paradigm is a cognitive, psychological approach, typically relying on experiments and statistical testing of findings. The second dominating paradigm is a behavioral one, largely concerned with mathematical modeling and game-theoretical models. Practical implications Besides offering a description of the characteristics adhered to the business negotiation field, this paper will also suggest recommendations for further research and specify areas in which the research field needs further conceptual and empirical development. Originality/value This literature review serves to be the first representation of the characteristics adhered to the budding research field of business negotiation.

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Paying a premium for an accounting crime

Journal of Financial Crime ◽

10.1108/jfc-09-2021-0215 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Lita – Dharmayuni ◽

Lita – Dharmayuni

Keyword(s):

Design Methodology ◽

Third Parties ◽

Literature Study ◽

Content Type ◽

Future Studies ◽

The Public ◽

Law And Legislation ◽

Accounting Reports ◽

Practical Implications ◽

Over Time

Purpose This study aims to look at how the intention of a person when facing a dilemma to choose a good outcome (utilitarian) or a good and ethical process regardless of the outcome (deontological) by raising the case of PT. Asuransi Jiwasraya (Jiwasraya). Design/methodology/approach This study was conducted using a literature study method where researchers will analyze through previous research and news related to ethics, psychology and Jiwasraya cases. Findings In the Jiwasraya case, it can be said that the deontology principle has been violated, but the utilitarian principle also cannot provide benefits to the parties who should benefit, namely, the premium payers and the owners of third parties funds. In terms of intentions, at first, Jiwasraya’s management may intend to save and provide benefits to customers and the public who deposit funds at Jiwasraya (utilitarian principle). However, over time, managers choose to “allow” conditions to occur and even begin to engage in activities to take advantage of certain parties and groups by taking policies that are not by the rules (violating deontological principles) for personal gain. Research limitations/implications This study only discusses the Jiwasraya case through financial and accounting reports. Future studies can continue this research by looking at the Jiwasraya case through the law and legislation to obtain a complete picture. Practical implications With this research, it is hoped that the authors can better understand that the dilemma the author faces is rooted in the limitations of the abilities as humans; the ethics will influence all intentions for the choices the authors make. Originality/value This research uses case studies that occurred in Indonesia, the discussion is carried out using a utilitarian and deontological approach that has never been discussed regarding the Jiwasraya case before.

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Used vehicle global supply chains: perspectives on a direct-import model

Supply Chain Management An International Journal ◽

10.1108/scm-06-2020-0238 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Yangyan Shi ◽

Tiru Arthanari ◽

V.G. Venkatesh ◽

Samsul Islam ◽

Venkatesh Mani

Keyword(s):

New Zealand ◽

Time Management ◽

Design Methodology ◽

Structured Interview ◽

Global Supply Chains ◽

Business Practices ◽

Content Type ◽

And Performance ◽

Key Aspects ◽

Practical Implications

Purpose This study aims to provide a comprehensive understanding of the supply chain (SC) operations of importing used vehicles into New Zealand and how such SCs affect business practices and performance. Design/methodology/approach The study uses an exploratory qualitative semi-structured interview approach to interview the different stakeholders involved in the global used vehicle SC. Findings The research identifies the overall network structure of the used import vehicle SC from Japan to New Zealand and characterises key aspects of its operations and network connections. This paper finds that Japanese buying agents have integrated increasing numbers of services to provide a trouble-free trading platform, which has created a direct-import model for used vehicle companies in New Zealand. Practical implications The findings and recommendations are useful in designing and managing the used vehicle SC for all stakeholders and effective real-time management of uncertain factors. Originality/value The paper primarily analyses SC operations by researching the cooperation and coordination between SC components and networks, based on providing the flow of used vehicles from Japan to New Zealand. It constitutes a pioneering practice-perspective research paper in this domain.

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Market orientation and women-owned SMEs performance

South Asian Journal of Business Studies ◽

10.1108/sajbs-02-2019-0032 ◽

2020 ◽

Vol 9 (2) ◽

pp. 215-234 ◽

Cited By ~ 1

Author(s):

Muhammad Amir Rashid ◽

Masood Nawaz Kalyar ◽

Imran Shafique

Keyword(s):

Market Orientation ◽

Entrepreneurial Orientation ◽

Design Methodology ◽

Strategic Decision ◽

Hierarchical Regression ◽

Full Potential ◽

Survey Questionnaire ◽

Content Type ◽

And Performance ◽

Practical Implications

PurposeThis research aims to investigate the contingent effect of entrepreneurial orientation (EO) and strategic decision responsiveness (SDR) on the link of market orientation (MO) and performance of women-owned small and medium-sized enterprises (WSMEs).Design/methodology/approachData were collected from 909 WSMEs of Punjab province Pakistan through survey questionnaire. Hierarchical regression is employed to perform the analysis.FindingsResults reveal that although higher-level dimensions of MO directly affect the WSMEs performance, however this linkage becomes stronger under SDR and higher-level dimensions of EO.Practical implicationsManagers should emphasis on the demonstration of EO's dimensions and SDR to utilize the full potential of MO to promote WSMEs performance.Originality/valueTo study the contingent effect of SDR and EO's dimensions in the MO–WSMEs performance nexus is the novelty of this study.

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Emotional comprehension of a name-brand coffee shop: focus on lovemarks theory

International Journal of Contemporary Hospitality Management ◽

10.1108/ijchm-07-2017-0436 ◽

2019 ◽

Vol 31 (3) ◽

pp. 1046-1065 ◽

Cited By ~ 6

Author(s):

HakJun Song ◽

So Young Bae ◽

Heesup Han

Keyword(s):

Brand Loyalty ◽

Design Methodology ◽

Emotional Experiences ◽

Coffee Shop ◽

Brand Love ◽

Content Type ◽

Structural Relationships ◽

And Performance ◽

Self Administered Questionnaire ◽

Practical Implications

Purpose This study aims to identify the structural relationships among the drivers of lovemarks (mystery, sensuality, intimacy, trust, reputation and performance), lovemarks (brand love and brand respect) and loyalty of a name-brand coffee shop. Design/methodology/approach To this end, a self-administered questionnaire survey was conducted, and after eliminating the outliers, a total of 401 data were analyzed using the SPSS and AMOS statistical packages. Findings The results of the current study indicate that both customers’ brand love and respect are positively related to their brand loyalty and sensuality, intimacy, trust among drivers of lovemarks directly affecting their brand loyalty, suggesting that the theory of lovemarks is useful to understand the process of generating brand loyalty. Moreover, it was revealed that reputation and performance are significant antecedents of brand respect, while mystery, sensuality and intimacy are important to explain brand love. Practical implications The present research informed that effectively dealing with two constituents of lovemarks (brand love and brand respect) are of utmost importance in building patrons’ brand loyalty. In addition, patrons’ cognitive and emotional experiences should be improved to boost the level of loyalty for a name-brand coffee shop. Originality/value This study made a contribution to the literature by conceptually and empirically evaluating lovemarks’ dimensions simultaneously in the name-brand coffee shop environment. In addition, this research was the first attempt to explicate loyalty formation for a name-brand coffee shop by using the lovemarks theory.

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Making sponsored search ads work better

Strategic Direction ◽

10.1108/sd-10-2014-0155 ◽

2015 ◽

Vol 31 (1) ◽

pp. 12-14 ◽

Cited By ~ 1

Keyword(s):

Case Studies ◽

Search Engines ◽

Design Methodology ◽

Reading Time ◽

Cutting Edge ◽

Perceived interviewee anxiety and performance in telephone interviews

Evidence-based HRM a Global Forum for Empirical Scholarship ◽

10.1108/ebhrm-05-2018-0033 ◽

2018 ◽

Vol 6 (3) ◽

pp. 320-332 ◽

Cited By ~ 1

Author(s):

Debora Jeske ◽

Kenneth S. Shultz ◽

Sarah Owen

Keyword(s):

Experimental Design ◽

Design Methodology ◽

Telephone Interview ◽

Subjective Assessment ◽

Audio Recording ◽

Content Type ◽

Telephone Interviews ◽

And Performance ◽

Practical Implications

Purpose The purpose of this paper is to focus on the role of interviewee anxiety as a predictor of perceived hireability (Study 1, n=82) and job suitability (Study 2, n=74). Design/methodology/approach Using an experimental design, participants were randomly allocated to one of two conditions (an audio recording of either a confident or anxious job candidate with identical scripts) and asked to take the role of an interviewer. Findings The anxious interviewee (played by an actor) was consistently rated as less hireable (in a combined sample based on Studies and 2), less suitable to the job and received less favorable hiring recommendations (as assessed in Study 2) than the confident interviewee (played by the same actor). Research limitations/implications The study was conducted with students who may have less interview experience than experienced interviewers. Practical implications The results suggest that anxiety has a negative biasing effect on perceived hireability and job suitability ratings. In other words, the behavioral manipulation of anxiety affects hireability ratings, independent of any subjective assessment of anxiety. Originality/value The findings provide evidence of an anxiety bias in telephone interview settings. The results highlight the importance of considering anxiety cues when training employment interviewers.

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Counterfeiting: conceptual issues and implications for branding

Journal of Product & Brand Management ◽

10.1108/jpbm-12-2017-1706 ◽

2019 ◽

Vol 28 (6) ◽

pp. 707-719 ◽

Cited By ~ 2

Author(s):

Bradley P. Evans ◽

Richard G. Starr ◽

Roderick J. Brodie

Keyword(s):

Research Agenda ◽

Design Methodology ◽

Multiple Stakeholders ◽

Content Type ◽

Future Studies ◽

Integrative Framework ◽

Brand Protection ◽

Collaborative Processes ◽

Product Counterfeiting ◽

Practical Implications

Purpose This paper aims to apply a broader perspective of branding to foster new insights and develop strategies to address product counterfeiting. Design/methodology/approach A review of the counterfeiting and branding literature leads to the development of a new conceptual framework that incorporates proactive, collaborative processes, in addition to the traditional product branding approach. Findings The integrative framework provides a basis to develop innovative, proactive strategies that complement traditional branding approaches to address product counterfeiting. The complexity of an integrative framework (or network) offers more opportunities for the firm to co-create robust meaning with multiple stakeholders. Identity elements are readily copied, whereas meanings are not. These strategies help to control counterfeiting by developing deep and inimitable relationships between managers and other stakeholders in a marketing network. Research limitations/implications A research agenda is proposed to structure future studies on counterfeiting. Practical implications The framework outlines how to leverage collaboration between managers and brand stakeholders to complement conventional approaches to control counterfeiting based on traditional product branding. Originality/value This paper contributes to the growing body of counterfeiting and brand protection literature by adapting and applying contemporary integrative branding concepts, leading to novel strategies to address the issue.

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Ranking of choice cues for smartphones using the Best–Worst scaling method

Asia Pacific Journal of Marketing and Logistics ◽

10.1108/apjml-01-2018-0004 ◽

2019 ◽

Vol 31 (1) ◽

pp. 223-245 ◽

Cited By ~ 5

Author(s):

Luis Pinto ◽

Erdener Kaynak ◽

Clement S.F. Chow ◽

Lida L. Zhang

Keyword(s):

Design Methodology ◽

Marketing Strategies ◽

Age Difference ◽

Scaling Method ◽

Content Type ◽

Chinese Context ◽

Discriminating Power ◽

Best Worst Scaling ◽

Ranking Order ◽

Practical Implications

Purpose The number of studies on the use of choice cues in the purchase decision of a smartphone does not appear to be extensive, given the size and rate of growth of the market. Surprisingly, it appears that no study of this type in the Chinese context has been undertaken. Therefore, the purpose of this paper is to fill the existing gap in the marketing literature in this area. Design/methodology/approach Best–Worst (BW) scaling method was used in the study. It is suggested that the method overcomes some of the biases commonly found in surveys where Likert-type scales are used, and it has superior discriminating power, because respondents are asked to rank the most and the least important factor from a group, and are thereby forced to make tradeoffs between factors. Findings Among the 13 choice cues, connectivity, price and memory capacity are found to be the most important, whereas recommendation from others, ease of handling and availability of apps are found to be the least important. Findings due to gender, income and age difference were also analyzed and discussed for orderly decision-making purposes. Practical implications The ranking of factors showing what choice cues consumers consider most or least important in a particular market helps practitioners to develop appropriate adaptation strategies for the market. The comparison of findings for gender, income and age difference can further help practitioners to devise various alternative marketing strategies for different market segments and identify underserved segments, if any. Originality/value The BW scaling method, however, appropriate in ranking order of importance, had never been used in ranking choice cues of smartphone purchase. Moreover, there seems to be a dearth of studies about ranking of choice cues on smartphone purchases in the Chinese context.

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