Cultural competence - a success factor in NGO projects?

Author(s):  
Jorunn Marie Dale ◽  
Mohammed Dulaimi

Purpose This research aim is to investigate the impact of cultural competence on the ability of project managers to lead international development projects successfully. Design/methodology/approach An empirical qualitative research was applied and a case study approach was chosen. In this case, the researcher followed an international project manager amongst the Maasai people in Kenya for six weeks. In addition to field observations, this study conducted 12 in-debt interviews and arranged several informal focus groups to discuss observed issues cross culturally. Findings Findings indicate that the cultural competence supports a process that might increase the awareness and knowledge of contextual factors that can improve the project managers’ ability to establish relationships, communicate and approach challenges and opportunities more effectively. Originality/value There is very little research on the issue of multi-culturalism in the non-government development project environment. The outcome of this research is expected to stimulate further interest in the subject and encourage far-reaching research, which can provide a reliable future guide for PM´s and other decision makers in international non-government development projects.

2015 ◽  
Vol 12 (3) ◽  
pp. 314-329 ◽  
Author(s):  
S. M. Riad Shams

Purpose – It is recognised that reputation is a relational construct; however the impact of stakeholders’ various relational dimensions on their perceptions to influence reputation is not widely understood. The purpose of this paper is to add to the current understanding of stakeholders’ relationships, interactions, their subsequent relational dimensions and its impact on stakeholders’ perceptions to further influence relational reputation. Design/methodology/approach – This paper takes a case study approach. Findings – The findings of this study recognise the impact of relationship marketing (RM) on the influence of stakeholders’ perceptions. It discusses how RM substantiate the pertinent authenticity (symbolises reputation), relevance and differentiation (represent brand positioning) of an organisation’s profile and/or their market offerings, in relation to the interest of the target market through the cause and consequence of stakeholder relationships and interactions to influence their perceptions. The findings acknowledge 11 RM dimensions that have relational implications to nurture stakeholders’ perceptions and subsequent relational reputation, which appear viable across industries and markets. Originality/value – Underlying the cause and consequence of stakeholder relationships and interactions; these 11 RM dimensions emerge as antecedents to form/reform relational reputation. Further academic and professional implications of the findings are briefly discussed.


Author(s):  
Tooran Alizadeh ◽  
Reza Farid ◽  
Laura Willems

This chapter explores social media's potential to enhance public involvement to pursue sustainable practices on an international scale across planning and development projects. Using a case-study approach, the international institutions of the World Bank, UN-Habitat, Unilever, and World Business Council for Sustainable Development are investigated. The relationship between public versus the institutions' intake on sustainability is examined. Findings identify strong public push for increased sustainability in international development and show evidence of the ways in which international institutions respond to the public. Contributing to the social media research field, it offers an alternative application to the planning profession via e-planning. This could contribute to an extended form of public engagement through social media that goes beyond the limiting geographical borders of each local community, and assesses planning and development projects for their broader sustainability implications on an international platform.


2018 ◽  
Vol 170 ◽  
pp. 01117
Author(s):  
Elena Soboleva

The article is devoted to the theoretical aspects of development, project activities, the search and substantiation of the institutional importance of the development of this direction in the current economic situation in Russia, the construction industry, the problems of realizing development projects and the impact of the quality of operational evaluation of development projects on overall efficiency, efficiency and development of construction activities in a crisis and the quality of project management. An algorithm for the formation of development activity as an institution for the development of the investment and construction sphere in Russia has been developed. Theoretically, the algorithm and methodological approach to the quality management of the development project efficiency is justified.


2017 ◽  
Vol 02 (02) ◽  
pp. 1750007
Author(s):  
Taiga Mitsuyuki ◽  
Kazuo Hiekata ◽  
Takuya Goto ◽  
Bryan Moser

For software development, especially massive software systems, a waterfall process is used traditionally. A waterfall process can be highly effective on the condition that a master plan is fixed and the possibility of changes and uncertain rework is low. However, in software development projects, many kinds of reworks occur corresponding to uncertain requirement changes and program bugs. In addition, with the advent of cloud-based software platforms and continuous development operations, it is possible to develop a software system while operating the system. To respond to this situation, software development projects often adopt an agile process. Agility may allow conditional response to uncertain rework, yet at the same time it may be difficult to control the achievement of known project targets. Recently, many cases of adopting mixed processes including waterfall and agile have been reported in the massive software development projects. In this paper, we argue that the mixed process architecture should be designed, considering the scale of the targeted software project, the culture of organization, the probability of uncertain requirement changes, and so on. This paper proposes a methodology of evaluating the impact of waterfall, agile, and mixed project architectures by using process simulation. A project architectural approach is evaluated with a simulator which includes a software reliability growth model and uncertain rework driven by requirement change and error propagation. The proposed methodology was applied to a development project for a simple shopping website. The results showed that the proposed methodology allows exploration of partial agile adoption depending on the nature of the system development project, including its scale and chances of change. For example, in this paper, if the scale of the project is small, the positive effect of increasing agility by adopting agile processes is low. On the other hand, if the scale of the project is large, the effect of increasing agility by adopting agile process can increase. Furthermore, it became clear that it is important to not apply an agile process blindly, but instead to design a mixed project architecture considering the number of errors and development schedule targets across the project scope.


2021 ◽  
Vol 16 (1) ◽  
pp. 57
Author(s):  
David Widihandojo

ABSTRAK Salah satu tujuan yang ingin dicapai melalui program dan proyek-proyek pembangunan pemerintah adalah tumbuhnya partisipasi aktif masyarakat dalam proses perencanaan dan penerapan proyek-proyek pembangunan. Gagasan ini didasarkan pada konsep bahwa melalui proses partisipasi, masyarakat akan memahami nilai, tujuan dan manfaat proyek-proyek pembangunan tersebut bagi dirinya sehingga pada saat proyek diterapkan akan mentransformasi kehidupan masyarakat menuju kesebuah kehidupan yang lebih maju dan mapan. Dengan demikian, proyek pembangunan tersebut memberikan dampak yang signifikan bagi kemajuan masyarakat tersebut. Namun realitas di lapangan jauh berbeda masyarakat cenderung pasif dan tidak terlibat dalam proyek pembangunan. Pada umumnya para perencana dan pelaksana pembangunan melihat bahwa penyebab dari kepasifan ini terletak di dalam masyarakat itu sendiri yaitu pada nilai, budaya, tingkat pendidikan. Terkait dengan masalah kepasifan masyarakat ini, Penulis mengajukan argumen bahwa tatanan manajemen birokrasi proyek pembangunan itu sendiri adalah salah satu penghambat per- tumbuhan partisipasi masyarakat. Sistem pengawasan yang ketat, keterikatan irama kerja pada periode anggaran serta kontradiksi-kontradiksi dalam proses pengambilan keputusan antara pucuk pimpinan dengan para pelaksana di lapangan. Seluruh faktor-faktor ini membuat birokrasi proyek pembangunan menjadi tidak sensitif pada pertumbuhan aspirasi masyarakat untuk berpartisipasi. Untuk mengatasi problema manajemen ini perlu dibangun sebuah mekanisme informasi di luar birokrasi dan dalam hal ini Model Tindak Manusia (Human Action Model) seperti yang telah diujicobakan oleh PSLH-ITB di Ciamis dapat dipertimbangkan sebagai alternatif untuk diterapkan dalam implementasi proyek-proyek pembangunan sehingga dapat menjembatani kelemahan manajemen birokrasi pembangunan tersebut. ABSTRACT One of the objectives to be achieved through development programs and projects is the growth of community participation in the planning and the implementation process of development projects, which is based upon the ideas that through participation the communities would accept the ideals and understand the benefit of the project. Thus in turn, the project will be supported and transform the communities towards a more develop one. However, the reality is far different, people tend to be passive and not involved in the development process; hence, the development planners and managers see the cause of the passivity lies in the community itself, whether it's cultural values, education level, etc. The author argues one of the causes of the lack of participation of the community lies in the bureaucratic structure of the project management itself. Strict monitoring system, the attachment of working rhythms to the budget period of time and the existence of two levels of decision making between the chief executive and the project managers. These factors make the bureaucracy of the development project insensitive to the growing aspirations of the community to participate. In the closing part, the author proposes the Human Action Model as has been tested by PSLH-ITB in Ciamis as an alternative to be applied in the implementation of development projects to bridge the weaknesses of the development project management.


2015 ◽  
Vol 4 (4) ◽  
pp. 1-17 ◽  
Author(s):  
Laura G. Willems ◽  
Tooran Alizadeh

This paper explores social media's potential to improve public involvement and sustainable practices on an international scale across planning and development projects. Using a case-study approach, the international institutions of the World Bank, UN-Habitat, Unilever, and World Business Council for Sustainable Development are investigated. The relationships between public versus the institutions' demands for sustainability are examined through an analysis of their Facebook pages, official websites, and questionnaire data from the institutions' digital media administrators. Findings identify strong public demands for increased sustainability in international development, and great support for online efforts of public involvement. This paper offers a promising application to the planning profession via e-planning. This application could result in an alternative form of public engagement through social media that goes beyond the limiting borders of each local community, and assess planning and development projects for their broader environmental impacts on an international platform.


2017 ◽  
Vol 34 (9) ◽  
pp. 1412-1430 ◽  
Author(s):  
Vahed Ghiasi ◽  
Ebrahim Kaivan ◽  
Nima Arzjani ◽  
Danial Arzjani

Purpose The purpose of this paper is to identify and prioritize the causes of delay in development projects and present strategies to reduce the delay. Design/methodology/approach The discussion includes the failure mode and effects analysis (FMEA) method for converting survey data, fuzzy risk priority number (FRPN) for prioritizing the delay factors, and the proposed solutions to reduce the delay of projects. Findings The research provided prioritized delay factors to show the importance of each delay factor in the projects by analyzing the survey data. Results show that lack of proper contract price to win the tender has the most impact on the delay of development project between delay factors. Originality/value This study offered some guidelines for people who are involved with contracts and development projects, so that they can use these suggestions to prevent possible factors that may cause delay in projects. This paper also demonstrated a process of analyzing the data which was provided by FMEA and FRPN methods.


2015 ◽  
Vol 12 (01) ◽  
pp. 1550001 ◽  
Author(s):  
Peter E. Harland ◽  
Haluk Yörür

Introducing "product platforms" in companies to achieve competitive advantages, like decreased costs and increased product variety, is a widely recognized strategy in research and industry. Nevertheless, there are certain challenges involved in developing product platforms. In order to address this complexity, we focus on the decision-making perspective of platform development in this paper. Based on a systematic literature review, we identify the decisions in product platform development projects (PPDP) and categorize them. We identified 21 decisions that are made within PPDP, which represent a greater scope of decisions than presented in the literature sources reviewed. The plausibility of these platform project decisions is illustrated with a case study of a perennial platform development project within the automotive supply industry. While most of the literature sources only mention very few decisions, the case study shows the complexity and high number of decisions required for an actual PPDP. In addition, it also recognizes all of the prior reviews of the decisions identified. Unlike in the literature, the decisions in the case study were made over a certain period of time. Therefore, we propose that the dynamics of the decision-making process in PPDP have to be taken into account. The set of PPDP decisions identified will help project managers to structure future PPDPs better and support researchers in building related product platform models.


2013 ◽  
Vol 79 (1) ◽  
pp. 165-186 ◽  
Author(s):  
Sophie Brière ◽  
Denis Proulx

According to the literature on decisive criteria for the success of international development projects, this article presents a case of cooperation between Morocco and Canada on the implementation of projects to institutionalize gender equality within the Moroccan public administration. Based on a triangulation of data and starting from an analytical framework on the factors decisive for the success of international development projects, this case study illustrates the limited success of the project. Although the elements that are decisive for the success of Tier 1 of the FAES projects have resulted in the involvement of stakeholders in the implementation of the projects, the creation of local expertise and the production of tools and strategies that aid institutionalization of gender equality, this study highlights significant barriers to institutionalization. These relate mainly to the difficulty of involving stakeholders throughout the project lifecycle, the lame functioning of the projects’ governance structures and the struggle to take ownership of projects designed on the basis of a management by results logic based on models specific to the donor. This case feeds the critical reflection on the various issues and challenges inherent to the management of international development projects and suggests various avenues of research. Points for practitioners The case presented in this article involves the implementation of projects to institutionalize gender equality within the Moroccan civil service supported by the Canadian cooperation agency. Although its success requires the involvement of the stakeholders, the development of local expertise and the production of institutionalization tools, this case brings to light significant obstacles to institutionalization, such as the difficulty of involving the stakeholders in the project, the limited functioning of the governance structures and the struggle to secure the ownership of the projects, designed according to models specific to the donor. It also reveals the limits of a management by results style and its consequences.


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