Managing and improving robot spot welding efficiency: a benchmarking study

2014 ◽  
Vol 21 (3) ◽  
pp. 344-363 ◽  
Author(s):  
Raed El-Khalil

Purpose – The paper presents a benchmarking analysis that investigates the efficiency gap in relation to spot welding robots in automotive body shops at foreign and domestic companies in North America. The main purpose of this paper is to determine body shop efficiency improvement opportunities for the domestic companies or the Big Three, therefore reducing the competitive gap and improving business performance. Design/methodology/approach – The following paper is an extension of an earlier dissertation study conducted by EL-Khalil that focused on improving body shop overall efficiency. The Harbour Report was utilized to determine the best in class facilities that must be visited for benchmarking purposes. The data and information presented were obtained from the facilities visited through observations and interviews. The research utilized the corresponding facilities' labs in order to perform measurements and inspect product welding efficiency. The data obtained were a result of a two-year benchmarking study. Findings – The inspection results of spot welds applied on the door flange do not justify the utilization of additional spot welding arm designs and/or robots for the domestic companies. The data presented provide a good opportunity for improving business performance at the body shop Big Three facilities. In order to reduce the current competitive gap, decrease cost, and improve utilization, the Big Three must adopt new strategies (i.e. communization of specific vehicles parts). Research limitations/implications – The benchmarking study was limited to the aperture area. Researchers are encouraged to test the propositions further on different types of vehicles and different areas of the vehicle body. Practical implications – Based on the actual findings, this paper presents a case that impacts the improvements of the body shop overall performance in relation to reducing the number of spot welding arm and robot designs at the automotive industry in North America. Originality/value – The presented gap analysis on body shop spot welding efficiency for automotive companies in North America was not conducted previously. Therefore, the data can be utilized as a benchmark target to drive improvements at the domestic automotive body shops.

Author(s):  
Rianita Puspa Sari ◽  
Dene Herwanto ◽  
Ana Suryana

<p>Body Shop consists of the assembly production process area of sub items or components combined with car cabin manufactured mostly using the base material of metal plate by using electric welding resistance method or Spot Welding. Spot Welding can be done by using an electrode with another name CAP TIP (Electrode Tips), made of copper alloy run by a large electric current, in a relatively short time. The grafting material process generates spatter. The spatter spots are discovered on the cabin plane. This study aims to analyze the effect of CAP TIP (electrode tips) on the remaining spatter spot found on car cabin using ANOVA method. The survey data were obtained from 3 types of CAP TIP (PG 1712, PG 1431, PG 1777-50) of 10 types of CAP TIP used in the body shop area along with the amount of residual spatter produced. The results revealed variant similarity of the three types compared from the Levene statistic value of 1,563, with the average number of residual spatter most produced by CAP TIP PG 1712 as 47.17, while the F value of 0.914 with the significance of 0.443 indicating no significant CAP TIP type difference against the rest of the spatter, thus H0 is rejected. This proves that there is no effect of CAP TIP (electrode tips) on the remaining spatter spots.</p><p>Keywords: Electrode tips, Welding spot, Spatter spot, ANOVA</p>


Author(s):  
Paul Brooker ◽  
Margaret Hayward

The Armani high-fashion example illustrates the importance of adaptive rational methods in his founding and developing of an iconic high-fashion firm. Armani adapted stylistically to fashion’s new times in the 1970–80s by creating a new style catering for the career woman. His stylistic adaptation is compared with that of another famous Italian fashion designer, Versace, who instead modernized haute couture fashion and created a succession of glamourous styles. Both leaders exploited the same opportunity but in different ways. The third section compares these leaders’ legacies in the 1990s–2000s and assesses from a long-term perspective how capably they had used adaptive rational methods. The final section shifts the focus from fashion to the cosmetics industry and from Italy to the UK. Anita Roddick used adaptive rational methods to establish The Body Shop corporation in the 1970s–80s. However, she then abandoned rational methods with dire results for her corporation in the 1990s.


Author(s):  
Destya Lisnaningrum ◽  
Sabihaini Sabihaini ◽  
Abdul Ghofar

This study determine the effect of green perceived value and green perceived risk on green repurchase intention mediated by green trust in customers of The Body Shop products in the Special Region of Yogykarta. The independent variables are green perceived value and green perceived risk. The dependent variable is a green repurchase intention. Green trust is a mediating variable. The population in this study are customers of The Body Shop products. Sample collection is done by area sampling techniques by grouping DIY into 5 groups, namely Bantul, Gunungkidul, Kota Yogyakarta, Kulon Progo, Sleman and the purposive sampling with the criteria of having made at least 2 purchases of The Body Shop products number of 150 respondents. The data analysis method used in this study is structural equation modeling (SEM). The results of this study are If consumers feel the benefits of a product towards the environment is high, it will increase trust and repurchase in the product. If consumers have a negative perception of a product that is high it will reduce trust and reduce interest in repurchasing the product. Consumer trust in products can mediate consumer ratings of the benefits received, negative perceptions and repurchase in the product.


2019 ◽  
Vol 8 (2) ◽  
Author(s):  
Tuwisna Tuwisna

Tujuan dalam penelitian ini adalah untuk mengetahui pengaruh Brand exposure, Customer engagement dan Electronic Word of Mouth (e-Wom) terhadap kesadaran konsumen pada produk internasional The Body Shop Di Banda Aceh. Ukuran sampel penelitian ini sebanyak 96 responden. Data penelitian dikumpulkan melalui daftar pertanyaan/kuisioner dan studi dokumentasi. Pengujian hipotesis menggunakan analisis regresi linier berganda, uji F (serempak) dan uji t (parsial) dimaksud untuk mengetahui pengaruh variabel independen terhadap variabel dependen pada tingkat kepercayaan 95% (α = 0,05). Hasil penelitian menunjukan bahwa secara uji simultan antara variabel Brand exposure, Customer engagement dan Electronic Word of Mouth (e-Wom) berpengaruh terhadap kesadaran konsumen pada produk internasional The Body Shop Di Banda Aceh. Kemudian secara parsial Brand exposure dan Electronic Word of Mouth (e-Wom) berpengaruh terhadap kesadaran konsumen pada produk internasional The Body Shop Di Banda Aceh. Sedangkan Customer engagement tidak berpengaruh terhadap kesadaran konsumen pada produk internasional The Body Shop Di Banda Aceh


2018 ◽  
Vol 8 (1) ◽  
pp. 1
Author(s):  
Santi Rimadias ◽  
Farah Safira Rachmayanti

The purpose of this research was conducted to identify the effect of functional benefits, symbolic benefits, experiential benefits and customer satisfaction towards loyalty intention from the customer who use The Body Shop.With a high market demand on cosmetics nowadays, producers are required to compete to meet costumer's expectations. This research was a quantitative descriptive research. There were 153 respondents which were gathered by convenience sampling.The results showed that functional benefits, symbolic benefits and experiential benefits had a positive and significant affect toward customer satisfaction. Furthermore, this research also showed that customer satisfaction had a positive and significant effect on loyalty intention.Keywords: loyalty intention, customer satisfaction, symbolic benefits, functional benefits, experiential benefits.


2020 ◽  
Vol 2 (2) ◽  
pp. 32-46
Author(s):  
Kathleen Mintarja ◽  
Priscilia Christian Kadim ◽  
Stella Claresta Alexander

The second half of the twentieth century witnessed unprecedented growth in the number of international actors. There has been a dramatic increase in the number of non-state actors that, on many occasions, helped solve problems and improve lives. This makes the responsibility of people’s welfare no longer only held by the government. One of the most prominent examples is the role of Body Shop on improving the living standard of Rwandan. Twenty four years after the genocide that killed almost 800,000 people, the country of Rwanda is rebuilding with the support of international communities, including multinational corporations. The Body Shop’s Community Trade commitment has been a key part of bringing local producers into international supply chains and empowering them. Therefore, the research question in this paper is “How is the role of The Body Shop on implementing fair trade principles towards the Rwandan society?” To answer the research question, the authors use several theories and concepts; such as pluralism, multinational companies, and fair trade theory. In addition, the research method to be used by the authors is a qualitative study method. This research found that The Body Shop has launched a Moringa Community Trade program as an embodiment of efforts to improve the welfare of Rwandan people after the genocide occurred. This community trade initiative aims to be one small step forward to achieve financial stability for the people currently living and working in Rwanda.


2006 ◽  
Author(s):  
Robert M. Conroy ◽  
Robert F. Bruner ◽  
John Vaccaro

2021 ◽  
Vol 111 (03) ◽  
pp. 172-178
Author(s):  
Nabil Hammouche ◽  
Rainer Stark

Im Lebenszyklus von Produktionsanlagen des Karosseriebaus finden fortwährend Layoutänderungen statt, die nicht in die digitalen Daten zurückfließen. Spätestens bei der Wiederverwendung der Anlagen steht die Anlagenplanung vor großen Herausforderungen. In diesem Beitrag wird anhand der derzeitigen Vorgehensweise zur Bestandserfassung in der industriellen Praxis aufgezeigt, welche aktuellen Informationen für jedes Betriebsmittel erforderlich sind, um ihre Layoutdaten im Planungssystem aktualisieren zu können. &nbsp; During the life cycle of production facilities in the body shop, layout changes are continuously taking place, but the layout data is not getting updated. When the plant planners want to reuse the production systems, they face major challenges. In this article, the current procedure for inventory recording in industrial practice is used to show which information and effort are required to update the layout data with respect to equipment location or orientation updates in production plants.


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