An exploration of violence against paramedics, burnout and post-traumatic symptoms in two Australian ambulance services

2017 ◽  
Vol 6 (2) ◽  
pp. 134-146 ◽  
Author(s):  
Nualnong Wongtongkam
Keyword(s):  
Negative Impact ◽  
Well Being ◽  
Contributing Factors ◽  
Public Attention ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Significant Difference ◽  
Post Traumatic ◽  
Traumatic Symptoms

Purpose Violence directed at ambulance paramedics has attracted increasing public attention because of its major negative impact on the physical and psychological well-being of victims and productivity of organisations. The purpose of this paper is to explore the prevalence of violent incidents, contributing factors, burnout and post-traumatic symptoms among paramedics. Design/methodology/approach A cross-sectional survey was distributed in two ambulance services in Tasmania and South Australia, with self-administered instruments completed online. In total, 48 respondents completed questionnaires. Findings There were no significant differences between sites in timing of violent incidents, consequences of traumatic events or organisation provision. Surprisingly, over 90 per cent of paramedics had not been pushed, slapped, beaten, scratched or spat on in the previous month. There was a statistically significant difference between genders for being yelled at or verbally abused (p=0.02). When considering burnout, female paramedics showed significantly higher levels of emotional exhaustion t(37)=–2.32, p=0.02 and lower levels of career satisfaction than their male counterparts, t(37)=3.32, p=0.00. Originality/value Although prevalence rates of violent incidents seemed lower than expected, policy interventions to encourage female paramedics to display their professional identities and steps to enhance well-being and safety while on duty should be considered.

Examining police officers’ perceptions of stress: the role of Person−environment fit

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rachael Rief ◽  
Samantha Clinkinbeard
Keyword(s):  
Job Satisfaction ◽  
Police Officers ◽  
Well Being ◽  
Work Outcomes ◽  
Cross Sectional Survey ◽  
Organizational Fit ◽  
Cross Sectional ◽  
Content Type ◽  
The Relationship ◽  
Overall Job Satisfaction

PurposeThe purpose of the study was to examine the relationship between officer perceptions of fit in their organization and stress (organizational and operational), overall job satisfaction and turnover contemplation (within the last 6 months).Design/methodology/approachThe authors used cross-sectional survey data from a sample of 832 officers from two Midwest police departments to examine the relationships between fit, stress and work-related attitudes.FindingsPerceived stress and organizational fit were strong predictors of overall job satisfaction and turnover contemplation; organizational fit accounted for the most variation in stress, satisfaction and turnover contemplation. Organizational stress partially mediated the relationship between organizational fit and job satisfaction and organizational fit and turnover contemplation.Research ImplicationsMore research is needed to identify predictors of organizational fit perceptions among police officers.Practical implicationsFindings indicate that agencies should pay close attention to the organizational culture and structure when trying to address issues of officer well-being and retention. Further, the person−environment framework can be a useful tool in examining police occupational outcomes.Originality/valueThe authors findings contribute to research on officer stress by exploring perceptions of organizational fit as a predictor of stress and unpacking how officer stress matters to important work outcomes, including job satisfaction and thoughts of turnover, by considering stress as a mediator between organizational fit and these work outcomes.

scholarly journals Resilience, well-being, depression symptoms and concussion levels in equestrian athletes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Annika McGivern ◽  
Stephen Shannon ◽  
Gavin Breslin
Keyword(s):  
Mental Health ◽  
Online Survey ◽  
Well Being ◽  
Depression Symptoms ◽  
Physical And Mental Health ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Mental Health Support ◽  
History Of

Purpose This paper aims to conduct the first cross-sectional survey on depression, Resilience, well-being, depression symptoms and concussion levels in equestrian athletes and to assess whether past concussion rates were associated with depression, resilience and well-being. Design/methodology/approach In total, 511 participants from Canada, Republic of Ireland, UK, Australia and USA took part in an international cross-sectional, online survey evaluating concussion history, depression symptoms, resilience and well-being. Findings In total, 27.1% of athletes met clinically relevant symptoms of major depressive disorder. Significant differences were shown in the well-being and resilience scores between countries. Significant relationships were observed between reported history of concussion and both high depression scores and low well-being scores. Practical implications Findings highlight the need for mental health promotion and support in equestrian sport. Social implications Results support previous research suggesting a need for enhanced mental health support for equestrians. There is reason to believe that mental illness could still be present in riders with normal levels of resilience and well-being. Originality/value This study examined an understudied athlete group: equestrian athletes and presents important findings with implications for the physical and mental health of this population.

Thwarted psychological needs: the negative impact of customer mistreatment on service employees and the moderating role of empowerment HRM practices

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jiuming Chen ◽  
Haiying Kang ◽  
Ying Wang ◽  
Mingjian Zhou
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Negative Impact ◽  
Employee Performance ◽  
Well Being ◽  
Psychological Needs ◽  
Basic Psychological Needs ◽  
Cross Sectional ◽  
Content Type ◽  
Hrm Practices

PurposeDrawing on self-determination theory (SDT), this study aims to understand the adverse effects of customer mistreatment on employee performance and well-being by thwarting the satisfaction of employees' basic psychological needs. It also examines how these negative effects may be mitigated by empowerment human resource management (HRM) practices.Design/methodology/approachTwo studies were conducted using survey data collected in China. In Study 1, cross-sectional data from 321 telemarketing employees were analyzed to examine how customer mistreatment reduces the satisfaction of employees' basic psychological needs, harming job performance and job satisfaction. In Study 2, multiwave, multisource data were collected from 149 property agents and their supervisors to replicate the findings of Study 1 and further test empowerment HRM as a moderator of the relationship between customer mistreatment and satisfaction of needs.FindingsThe results from both studies show that customer mistreatment leads to low job performance and job satisfaction via reduced satisfaction of employees' needs for autonomy and competence but not relatedness. Moreover, the negative effect on the satisfaction of employees' needs for autonomy and competence was buffered when organizations had high empowerment HRM practices in place.Originality/valueThis study provides new insights on customer mistreatment by understanding its effects from a motivational perspective, which has not been considered in prior research. It also explores how HRM practices can help satisfy employee needs in adverse work environments induced by customer mistreatment.

Assessment of user's satisfaction with neighbourhood facilities in public housing estates in Akure, Nigeria

Facilities ◽  
2019 ◽  
Vol 38 (5/6) ◽  
pp. 467-479 ◽  
Author(s):  
Alexander Adeyemi Fakere ◽  
Oluwadunsin Faith Duke-Henshaw
Keyword(s):  
Public Housing ◽  
Descriptive Analysis ◽  
Good Condition ◽  
Well Being ◽  
Fire Service ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Level Of Satisfaction ◽  
Housing Estates

Purpose This study aims at evaluating the state of neighbourhood facilities and how this influences the well-being of the residents taking into consideration their perception and satisfaction with the facilities. This is because availability and accessibility of neighbourhood facilities in housing estates play important roles in the quality of life of the residents. Design/methodology/approach The paper adopts a cross-sectional survey of 301 housing units using structured questionnaire and direct observations in three public housing estates in Akure, namely, Ijapo, Alagbaka and Oba-Ile Housing Estates. Data obtained were analysed using descriptive analysis, mean scoring and categorical regression analysis to examine the effects of adequacy, accessibility and physical condition of the neighbourhood facilities on user’s satisfaction. Findings The findings showed that religious centres had the highest rating in all aspects of the study in the study estates, whereas fire service station was rated the least. Most of the independent variables significantly explained satisfaction except for accessibility to schools. The model explained 98.2 per cent of the variance in the level of satisfaction with Multiple R2 of 0.982 and p = 0.000. Practical implications The findings imply that there should be proper planning and regular maintenance of neighbourhood facilities within the housing estates in Akure to enhance user’s satisfaction with such facilities. Originality/value The study highlights the benefits of having neighbourhood facilities that are adequate, accessible and in good condition to enhance user’s satisfaction.

Consumers of organic food and sustainable development in Brazil

2014 ◽  
Vol 10 (1) ◽  
pp. 77-86 ◽  
Author(s):  
Danilo de Oliveira Sampaio ◽  
Marlusa Gosling
Keyword(s):  
Sustainable Development ◽  
Structural Equation ◽  
Organic Food ◽  
Well Being ◽  
Retail Sector ◽  
Message Content ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Organic Foods ◽  
Content Type

Purpose – The purpose of this paper is to investigate the reasons why the Brazilian consumer of organic foods chooses this type of food in the retail sector, considering sustainable development. Design/methodology/approach – This was a descriptive study including an exploratory phase. Regarding the methods of research, two focus groups (FGs) were developed in the qualitative phase, and then structural equation modelling was used by means of a cross-sectional survey in a quantitative design. The sample was non-probabilistic, intentionally non-random, for convenience and accessibility (n=560). Organic food consumers were addressed in different types of food retail: supermarkets, restaurants and specialised retailers. Findings – Only one of 12 hypotheses was not confirmed. The FGs provided important information for the development of the questionnaire used in the survey. The endogenous construct, intent to purchase, showed a correlation coefficient of 41 per cent (R2=41 per cent), indicating that 41 per cent of their variations are explained by the exogenous constructs. It can be considered that one of the academic contributions of this research was to develop a model that will drive how the purchasing behaviour/consumption of organic food in Brazil occurs. Practical implications – Considering the results of the variables of this research, retailers can create advertising campaigns that have an appreciation for the environment and quality of product and availability (logistics) in relation to organic food as the message content, because these variables can motivate the purchase. It is also suggested that the layout of the sales area in the retail premises highlights the organic food on the shelves, and the retailer's job could define the associations to the brands of organic foods, focusing on health and well-being. Originality/value – As in Brazil there is little information on the behaviour of organic food consumers, the creation of a new model will assist entrepreneurs in their strategies and highlights a type of food that meets the principles of sustainability.

Structural determinants of psychological well-being for knowledge workers in South Korea

2016 ◽  
Vol 45 (5) ◽  
pp. 1069-1086 ◽  
Author(s):  
Baek-Kyoo (Brian) Joo ◽  
Jong Gyu Park ◽  
Taejo Lim
Keyword(s):  
South Korea ◽  
Goal Orientation ◽  
Psychological Empowerment ◽  
Knowledge Workers ◽  
Well Being ◽  
Cross Sectional Survey ◽  
Empowering Leadership ◽  
Cross Sectional ◽  
Content Type ◽  
The Relationship

Purpose – Employee well-being has been an under-researched area in the field of human resources (HR) and organizational behavior. The purpose of this paper is to investigate personal (learning goal orientation (LGO)), contextual (empowering leadership), and job-related (psychological empowerment) antecedents of psychological well-being (PWB). Design/methodology/approach – Individual perceptions of knowledge workers in nine Korean consulting firms in South Korea were obtained using a cross-sectional survey. HR managers distributed paper versions of a survey questionnaire to 400 employees, and 334 usable questionnaires were collected, giving the authors a final response rate of 83.5 percent. Findings – As a result of structural equation modeling analysis, the level of employees’ psychological empowerment turned out to partially mediate the relationship between LGO and PWB, while fully mediating the relationship between empowering leadership and PWB. LGO and perceived empowering leadership accounted for 54 percent of the variance in psychological empowerment and the three antecedents explained 47 percent of the variance in PWB. Research limitations/implications – This study relied on a cross-sectional survey method with potential common method bias. As a result of the single-factor test, however, it is unlikely to confound the interpretations of the results. Another limitation of this study is that the sample of this study was restricted to knowledge workers with relatively high cognitive ability since they were mostly junior male managers with four-year college or graduate degrees. Practical implications – To enhance perceived empowerment and PWB, HR, and OD practitioners can support employees and their managers by providing relevant HR practices and services including developing supportive empowering leaders with effective coaching skills, hiring, and developing employees with higher LGO, and redesigning jobs for employees so they feel more empowered. Originality/value – This study linked four emerging subjects in management and positive psychology: goal orientation, empowering leadership, psychological empowerment, and well-being research. The theoretical contribution of this study lies in that it is one of the first attempts to investigate the relationships among LGO, psychological empowerment, and PWB specifically for knowledge workers in South Korea.

scholarly journals Comparative analysis of the health status of the population in six health zones in South Kivu: a cross-sectional population study using the WHODAS

2021 ◽  
Vol 15 (1) ◽  
Author(s):  
Samuel Lwamushi Makali ◽  
Espoir Bwenge Malembaka ◽  
Anne-Sophie Lambert ◽  
Hermès Bimana Karemere ◽  
Christian Molima Eboma ◽  
...  
Keyword(s):  
Health Status ◽  
Negative Impact ◽  
Demographic Data ◽  
Univariate Analysis ◽  
Well Being ◽  
Armed Conflicts ◽  
World Health ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
South Kivu

Abstract Background The eastern Democratic Republic of Congo (DRC) has experienced decades-long armed conflicts which have had a negative impact on population’s health. Most research in public health explores measures that focus on a specific health problem rather than overall population health status. The aim of this study was to assess the health status of the population and its predictors in conflict settings of South Kivu province, using the World Health Organization Disability Assessment Schedule (WHODAS). Methods Between May and June 2019, we conducted a community-based cross-sectional survey among 1440 adults in six health zones (HZ), classified according to their level of armed conflict intensity and chronicity in four types (accessible and stable, remote and stable, intermediate and unstable). The data were collected by a questionnaire including socio-demographic data and the WHODAS 2.0 tool with 12 items. The main variable of the study was the WHODAS summary score measuring individual’s health status and synthesize in six domains of disability (household, cognitive, mobility, self-care, social and society). Univariate analysis, correlation and comparison tests as well as hierarchical multiple linear regression were performed. Results The median WHODAS score in the accessible and stable (AS), remote and stable (RS), intermediate (I) and unstable (U) HZ was 6.3 (0–28.6); 25 (6.3–41.7); 22.9 (12.5–33.3) and 39.6 (22.9–54.2), respectively. Four of the six WHODAS domain scores (household, cognitive, mobility and society) were the most altered in the UHZs. The RSHZ and IHZ had statistically comparable global WHODAS scores. The stable HZs (accessible and remote) had statistically lower scores than the UHZ on all items. In regression analysis, the factors significantly associated with an overall poor health status (or higher WHODAS score) were advanced age, being woman, being membership of an association; being divorced, separated or widower and living in an unstable HZ. Conclusions Armed conflicts have a significantly negative impact on people’s perceived health, particularly in crisis health zones. In this area, we must accentuate actions aiming to strengthen people’s psychosocial well-being.

scholarly journals The moderating effect of coworkers’ training participation on the influence of peer support in the transfer process

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Janos Salamon ◽  
Brian D. Blume ◽  
Gábor Orosz ◽  
Tamás Nagy
Keyword(s):  
Peer Support ◽  
Training Programs ◽  
Negative Impact ◽  
Training Transfer ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Motivation To Transfer ◽  
The Impact ◽  
And Training

Purpose The impact of the number of coworkers participating in training on transfer outcomes has largely been overlooked. This paper aims to examine whether the number of coworkers participating in training interacts with peer support (PS) to influence training motivation and transfer. Design/methodology/approach Data were collected using a cross-sectional survey from a sample of 688 employees working in 14 midsize and large companies. All participants were recent trainees in various open skill (e.g. leadership) training programs. Moderated mediation was used to test the hypotheses. Findings Motivation to transfer (MTT) mediated the relationship between PS and perceived training transfer. When more coworkers participated in the training, PS had a stronger influence on trainee MTT. Practical implications Organizations should consider training coworker cohorts at the same time to influence MTT and training transfer. Generally, whole-team training programs could be used to boost training transfer outcomes, although it could potentially have a negative impact on transfer if PS is low. Originality/value To the best of the authors’ knowledge, this was the first study to demonstrate that the number of coworkers participating in training can moderate the effect of PS on MTT and training transfer.

scholarly journals Feeling Anxious Amid the COVID-19 Pandemic: Factors Associated With Anxiety Symptoms Among Nurses in Hong Kong

2021 ◽  
Vol 12 ◽  
Author(s):  
Nelson Chun-yiu Yeung ◽  
Eliza Lai-yi Wong ◽  
Annie Wai-ling Cheung ◽  
Eng-kiong Yeoh ◽  
Samuel Yeung-shan Wong
Keyword(s):  
Hong Kong ◽  
Healthcare Workers ◽  
Well Being ◽  
Anxiety Symptoms ◽  
Medical Systems ◽  
Contributing Factors ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Work Settings ◽  
Effective Strategies

Background: The coronavirus (COVID-19) pandemic has increased the burden for the medical systems around the world. In Hong Kong, the pandemic not only affects the local populations, but also the healthcare workers. Healthcare workers, especially nurses, involving in COVID-19 treatments are highly susceptible to adverse psychological outcomes (e.g., anxiety symptoms). Studies have shown that socio-demographic characteristics, COVID-19-specific worries, and work settings-related variables are associated with healthcare workers' well-being during the COVID-19 pandemic. However, relevant studies for nurses in Hong Kong are limited. This study examined the psychosocial correlates of anxiety symptoms among nurses in Hong Kong.Methods: Nurses (N = 1,510) working in hospitals and community settings were recruited through nursing associations in Hong Kong between August 8, 2020 and September 22, 2020. They were invited to complete a cross-sectional survey measuring their anxiety symptoms, sociodemographic characteristics, COVID-19-specific worries, and satisfaction with work and workplace pandemic-control guidelines.Results: 17.2% of nurses reported moderate to severe levels of anxiety symptoms. Results from hierarchical regressions found that higher COVID-19-specific worries (contracting COVID-19, family members contracting COVID-19 due to their nursing work, insufficient protective equipment at workplace) (βs ranged from 0.07 to 0.20, ps < 0.01), higher perceived stigma of being a healthcare worker (β = 0.18, p < 0.001), and lower work satisfaction (β = −0.21, p < 0.001) were associated with higher anxiety symptoms.Conclusion: A moderate proportion of nurses in Hong Kong did report levels of anxiety symptoms amid the COVID-19 pandemic. Futures studies could focus on the contributing factors of anxiety symptoms to design for effective strategies to promote nurses' well-being during pandemic situations.

scholarly journals Perception of doctors towards Adverse Drug Reaction (ADR) reporting: a cross sectional survey using a validated questionnaire

2017 ◽  
Vol 6 (11) ◽  
pp. 2671 ◽  
Author(s):  
Nitin S. Kunnoor ◽  
Sharanabasappa Singanal ◽  
Lohit K.
Keyword(s):  
Negative Impact ◽  
Cross Sectional Study ◽  
Cross Sectional Survey ◽  
Quality Of Reporting ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Adr Reporting ◽  
Validated Questionnaire ◽  
Significant Difference ◽  
Knowledge And Attitude

Background: Several studies have shown lack of sufficient knowledge and awareness among doctors on ADR reporting. Knowledge and attitude of doctors about ADR greatly influences extent of reporting. Identifying factors affecting ADR-reporting is vital to enable Pharmacovigilance teams to implement interventions to enhance rate and quality of reporting of ADRs. Hence, this study is done to evaluate perceptions of doctors towards ADR-reporting and to determine barriers for reporting ADR.Methods: Cross sectional study conducted among doctors using a validated questionnaire to assess knowledge, attitude, practice and barriers for reporting ADRs. The questionnaire captured the demographic details, knowledge (14), attitudes (7) and practice pattern (4) towards pharmacovigilance. Descriptive statistics was used to assess the response among doctors.Results: Of 157 doctors who responded to questionnaire, 90% of doctors were aware of pharmacovigilance program mainly through PVG activities by AMC and pharmacology classes. Only 47% doctors reported ADRs. The composite score on knowledge of ADR reporting and on knowledge of ADR burden was found to be moderate. 90% doctors opined ADR monitoring in hospital should be mandatory. 83% doctors opined ADR reporting by one person can make significant difference to community. One-third doctors felt there should be financial reward for ADR-reporting. In suspected cases, 57% doctors include ADR as differential diagnosis. 61% doctors said they will document ADR in patient file and 78% reports to AMC. More than one-third doctors don’t know where and how to report ADR. One-third doctors felt management of patients was more important than reporting ADR. Nearly one-fourth didn’t report fearing legal liabilities, difficulty diagnosing ADR and negative impact on doctors.Conclusions: Knowledge about ADR-reporting and attitude towards it is adequate. But, because of many barriers, actual practice of ADR-reporting is unsatisfactory. Hence, Pharmacovigilance training is essential for doctors to promote and improve ADR-reporting.

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