Application of campus instructional support: two case studies

2017 ◽  
Vol 34 (4) ◽  
pp. 338-350 ◽  
Author(s):  
Caroline S. Clauss-Ehlers ◽  
Lynn Pasquerella

Purpose The purpose of this paper is to demonstrate how instructional support is a critical tool to promote the use of technology in research and teaching. A Campus-Wide Collaborative Model of Technological Instructional Support (CCMTIS) is presented that incorporates: integration of technology across campus; technical assistance; allocation of funding for technical assistance; support of faculty teaching style; and teaching that enhances learning through the use of technology. Design/methodology/approach The approach presents two case studies, one a large state research university, and the other a small liberal arts college. Findings Four overlapping themes emerge across the two case studies that demonstrate how: technology can connect classroom learning to career considerations and opportunities; develop writing and communication skills; promote career development through access to job search skills; and encourage professional development among faculty and staff. Research limitations/implications The limitations are that only two specific campus environments are examined. That these are differing environments, however, have implications for the model’s application to diverse campus settings. Practical implications A practical application is that the study demonstrates how the CCMTIS model can be applied to both classroom and campus. This has implications for other universities that may seek to replicate the model on their own campuses. Social implications The social implications indicate how learning occurs through an instructional support model that promotes collaboration. At the same time, ethical considerations related to instructional support are presented. Originality/value The manuscript reflects original work based on case studies that reflect the authors’ experiences.

2020 ◽  
Vol 26 (7) ◽  
pp. 1547-1566
Author(s):  
Teresa Anna Rita Gentile ◽  
Rocco Reina ◽  
Ernesto De Nito ◽  
Davide Bizjak ◽  
Paolo Canonico

PurposeAccording to Fee (2009), e-learning systems have three components: technology, learning content and e-learning design. Few studies have examined e-learning design as an educational process, although universities are increasingly using e-learning as they become more entrepreneurial. This article aimed to investigate how universities approach e-learning design.Design/methodology/approachThe study used a mixed methods approach. First, the authors carried out a quantitative analysis of the websites of the top 100 European universities in the Quacquarelli Symonds Ranking. The authors then moved to a qualitative approach, analyzing a pilot case and three case studies. Semistructured interviews were conducted with managers of e-learning services at the chosen European universities.FindingsThe 100 best European universities in the Quacquarelli Symonds Rankings all use e-learning methods. The case study universities were selected from this list. The semistructured interviews with managers of e-learning services highlighted the importance of the design of e-learning courses. However, most focused on the professional figures involved, rather than the process for e-learning and the overall design of the course.Originality/valueThe article provides a detailed study of e-learning design in an educational context. The analysis of multiple case studies allowed the authors to identify how the selected universities carry out didactic design activity through the use of technology. It therefore contributes to knowledge of cases of digital academic entrepreneurship.


2017 ◽  
Vol 34 (6) ◽  
pp. 14-20
Author(s):  
James Parrigin

Purpose The author first gained experience with library instruction scheduling at a large research university library as an Master of Library and Information Science (MLIS) graduate assistant. Design/methodology/approach The author would occasionally shadow the faculty librarians as they received instruction requests, which were vetted by an administrative assistant and entered into some mystical technology that would facilitate the reservations and populate a library staff calendar. Findings The author remembers it as a fairly mundane process that he did not think much of at the time. Social implications The author soon became an instruction librarian who was put in charge of orchestrating the multitudes of course-integrated one-shots at a small, private four-year liberal arts college. Originality/value The author thinks back to this experience and marvels at the humble instructional requests (e.g. “just show them JSTOR”) and the primitive tool that their library used for scheduling their sessions: a spreadsheet on our network drive.


2018 ◽  
Vol 22 (4) ◽  
pp. 174-177
Author(s):  
Patsy Flanagan ◽  
Jerome Carson

Purpose The purpose of this paper is to provide a profile of Patsy Flanagan. Design/methodology/approach Patsy provides a short background to her life story and is then interviewed by Jerome. Findings Patsy shares with us a journey of suffering that started when she was only five, to today where she feels she has been saved by motherhood and would like to save others through her books. Research limitations/implications Case studies illustrate the complexities and the richness of human experience and help us understand mental health and mental illness better. Practical implications Patsy makes a heartfelt plea to those contemplating suicide, “I beg of you, reconsider. Life can improve”. Social implications To tackle the mental health epidemic we are witnessing, Patsy says we must start conversations about mental wellbeing in childhood. Schools have a vital role to play. Originality/value Patsy states that creativity and empathy can arise from suffering. Her own story bears witness to this.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
J. Ignacio Criado ◽  
Ariana Guevara-Gómez

Purpose This paper aims to study the results of open innovation initiatives in Spain under the lockdown during the first stages of the COVID-19 crisis. Based on the most recent literature on open innovation in the public sector, this paper explores the following research questions, namely, what are the key features of collaborative governance processes that guided open innovation initiatives in the Spanish public sector during the COVID-19 crises? How open public innovation cases generated public value to the society during the COVID-19 crises in Spain? Design/methodology/approach The study is based on two in-depth case studies of open innovation in the public sector: the collaborative platform Frena la Curva and the hackathon Vence al Virus, both launched during the first moments of the COVID-19 crisis. The methodology is based on 13 semi-structured interviews, content observation and documentary analysis. The data were interpreted according to the dimensions described in the analytical framework: descriptive dimensions of both initiatives but also their degree of elaboration, incentives and objectives, characteristics of governance and collaboration between actors and challenges for the accountability processes; and finally, their procedural legitimacy, considering the COVID-19 crisis context. Findings The results of the study show that citizens have played a key role during the hardest stage of the crisis, collaborating with governments and advancing their innovative capabilities, mostly in the digital sphere. The analysis also identified different outcomes, including the improvement of citizen’s involvement, deliberation practices or network building. Besides, this paper has identified some limitations and barriers to open innovation and collaborative governance processes in terms of accountability and legitimacy of these initiatives. Here, their contribution was constrained by the emerging stage of implementation and by the unique circumstances of the lockdown under the COVID-19 crisis. Research limitations/implications Future advancements of open innovation initiatives to consolidate collaborative governance processes will need further exploration. Although this paper diversified the contacts and the data collection in the fieldwork to avoid social biases, the results of the interviews might reflect very positive outcomes. Despite the case studies that took place during the COVID-19 crisis and their planned actions to maintain their existence, the post-crisis analysis will be needed to assess the impact of these open innovation cases in collaborative governance structures. Practical implications Open innovation is an emerging narrative and practice in the public sector requiring time and energy from public officials and managers. The study also highlighted the problem of how to legitimate open innovation cases in the public sector and the implications for their institutionalization. Public managers involved in these types of initiatives need to keep the momentum both inside and outside their organizations. Regarding the utilization of information and communications technologies (ICTs), open innovation processes do not need technology to develop their full potential, whereas the COVID-19 crisis and the ongoing digitalization of work settings, accessibility, etc., could transform ICTs into a critical tool for public managers leading innovation initiatives within their organizations. Social implications The social implications of this paper are manifold. This study provides evidence of one of the future avenues of public management: open innovation. New avenues for the involvement and collaboration of citizens with public authorities are another social implication pinpointed by this paper. Democratic legitimacy and procedural accountability are assessed using the open innovation case studies during the COVID-19 crisis. Finally, transforming governments using collaborative platforms deserves social oversight understanding if they really contribute to build trust in political institutions. Originality/value Despite their differences, both Frena la Curva and Vence al Virus demonstrated the potential and limitations of public innovation and collaborative governance to cope with an unprecedented crisis such as the COVID-19. The special features of this emergency, including the long period of confinement, posed challenges and also opportunities to develop these initiatives: as several interviewees stated, these projects helped to channel the civic energy to co-produce solutions in collaboration with a wide range of actors. Data allow us to identify the key features of collaborative governance that guided open innovation initiatives in the Spanish public sector during the COVID-19 crisis.


2015 ◽  
Vol 33 (3) ◽  
pp. 210-227 ◽  
Author(s):  
André Thomsen ◽  
Kees van der Flier ◽  
Nico Nieboer

Purpose – In previous research publications the authors combined the available knowledge about obsolescence in a conceptual model for further research on and appliance in the decision making about demolition. Since evidence-based theoretical research references on obsolescence are rare, the model inevitably had an explorative character. The purpose of this paper is to test and elaborate the model. Design/methodology/approach – A series of case studies were conducted in various residential building estates. In each estate the types of obsolescence (according to the model) and their interrelationships were identified. Findings – The model can usefully be applied; it enables the determination of types of obsolescence. The case studies also show that several types of obsolescence occur simultaneously, and that these types can be interrelated. This touches upon the complexity of cause-effect mechanisms as already mentioned in the introduction. One of the weaknesses is that information is sometimes available for only one point in time, and that the availability of information varies with the type of obsolescence. Research limitations/implications – The study is based on a limited selection of case studies. Further, the causal relationships between the types of obsolescence could not always be revealed. Practical implications – The current model does not distinguish between causes and effects. For further development of the model, cause-effect processes have to be further analysed. Social implications – Actual measurement of the extent of obsolescence per type is not part of this study, but has to be carried out before social implications can adequately be indicated. Originality/value – The paper presents a conceptual classification of obsolescence that turns out to be workable when tested in practice.


2018 ◽  
Vol 26 (2) ◽  
pp. 22-24

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Increased use of technology in the workplace is enabling greater flexibility to working schedules. However, this is negatively impacting on work-life balance. With the creation of appropriate policies, practitioners can alleviate the detrimental effects and ensure that technology is used in ways that have more positive consequences for both employee and firm. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


2010 ◽  
Vol 26 (1) ◽  
pp. 7-10

PurposeThis paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.Design/methodology/approachThis briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.FindingsEntrepreneur is one of those words we bandy about all the time and most of us have been guilty of using it without too much consideration of what we actually mean by the term.Practical implicationsThe paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.Social implicationsThe need for risk‐taking optimists' determination to succeed to be tempered with caution is clear when managing a large corporation, as indicated by the recent downturn in the financial sector.Originality/valueThe briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.


2019 ◽  
Vol 24 (2) ◽  
pp. 75-79
Author(s):  
Robert Lawrence ◽  
Jerome Carson

Purpose The purpose of the paper is to provide a profile of Robert Lawrence. Design/methodology/approach Robert provides a short background to his life and is then interviewed by Jerome. Findings Robert talks about the slow onset of his condition, his hospital admission and subsequent long journey of recovery. Research limitations/implications Case studies are of course only one person’s story. The world of someone experiencing psychosis is so different that we can only really understand it fully through the accounts of sufferers like Robert. Practical implications Robert makes a number of points about how services could be improved, such as through quicker and better treatment and a commitment to promote positive mental health. Social implications Robert talks about “benefits you can live off.” He notes that some governments have not fully appreciated the reality of mental suffering and its effects on trying to live a “normal” life. Originality/value Robert’s story has seen him embark on a long journey. He has now managed to study for a qualification which will hopefully bring him employment as a counsellor.


Author(s):  
Mark K. McBeth ◽  
Kandi Turley-Ames ◽  
Yolonda L. Youngs ◽  
Laura Ahola-Young ◽  
Amy Brumfield

Mobile technology is pervasive in society and in particular among young people. The use of such technology in the classroom can be controversial and case studies and data on student perceptions of the technology are rare. This study presents the results of an iPad Pilot Project sponsored by a college at mid-sized university in a rural area in the United States. The study intersects the use of the iPad in the classroom with the reinvention of liberal arts education. Using case studies and student perceptions from survey data, the study concludes that the use of the iPads in the classroom can enhance critical thinking, collaboration, and participation and that the iPads were not a distraction in the classroom.  The study details the different uses of the iPad in the classroom and how the technological use addressed several different problems raised by the use of technology. 


2017 ◽  
Vol 21 (4) ◽  
pp. 208-212
Author(s):  
Suzanne Rogerson ◽  
Jerome Carson

Purpose The purpose of this paper is to provide a profile of Suzanne Rogerson. Design/methodology/approach Suzanne provides a short summary of her life and is then interviewed by Jerome. Findings Suzanne tells us about the suicide of her father and how for years she was unable to discuss this, before discovering she was probably suffering from complicated grief. Research limitations/implications Single case studies are just that. One person’s story. However they offer us insights into suffering that cannot be glimpsed from large research studies. Practical implications The stigma attached to suicide means that people often avoid talking about it. The surviving relative is thus left to carry this enormous burden on their own. Social implications Suzanne draws attention to the documentary made by Professor Green, about his attempts to understand what made his own father take his life. Programmes like this can help demystify the issues surrounding suicide. Originality/value People sometimes dismissively talk about psychology students choosing the subject as they want to understand themselves and their own pathology. For Suzanne this was a liberating process.


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