A cross-cultural study of managerial skills and effectiveness

2014 ◽  
Vol 22 (3) ◽  
pp. 372-398 ◽  
Author(s):  
Richard C. Hoffman ◽  
Frank M. Shipper ◽  
Jeanette A. Davy ◽  
Denise M. Rotondo
Keyword(s):  
Structural Equation Modeling ◽  
Cultural Differences ◽  
Structural Equation ◽  
Positive Impact ◽  
Cross Cultural ◽  
Equation Modeling ◽  
Content Type ◽  
Skill Sets ◽  
Managerial Skills ◽  
Cross Cultural Differences

Purpose – The purpose of this study is to examine the relationship between managerial skills and effectiveness in a cross-cultural setting to determine their applicability. Design/methodology/approach – Data from 7,606 managers in 5 countries from a large multinational firm were analyzed using structural equation modeling to assess all relationships simultaneously and reduce error effects. Findings – The results support the cross-cultural validity of the model of managerial skills-effectiveness. Few cross-cultural differences were found. Interactive skills had greater positive impact on attitudes than initiating skills. Pressuring skills had a negative impact on attitudes. None of the skill sets were related to job performance. Research limitations/implications – Using a single firm and industry to control for other cultural levels may limit the generalizability of the results. Only three skill sets were assessed and one coarse-grained measure of culture was used. These factors may account for the few cultural differences observed. Practical implications – Training programs for managers going overseas should develop both interactive and initiating skills sets, as both had a positive impact on attitudes across cultures. Originality/value – The model of managerial skills and effectiveness was validated across five cultures. The use of structural equation modeling ensures that the results are not an artifact of the measures and represents a more direct test for cross-cultural differences. Managing successfully across cultures may require fewer unique skills, with more emphasis placed on using basic management skills having positive impact.

Organizational cross-cultural differences in the context of innovation-oriented partnerships

2016 ◽  
Vol 23 (1) ◽  
pp. 128-157 ◽  
Author(s):  
Pervez Ghauri ◽  
Veronica Rosendo-Rios
Keyword(s):  
Organizational Culture ◽  
Cultural Differences ◽  
Structural Equation ◽  
Cultural Analysis ◽  
Cross Cultural ◽  
Content Type ◽  
Cross Cultural Differences ◽  
Orientation Difference ◽  
Relationship Performance ◽  
University Industry

Purpose – The purpose of this paper is to empirically examine organizational cross-culture differences in public-private research-oriented relationships. More precisely, it focusses on the analysis university-industry collaborations partnering for research agreements with the aim of fostering the transfer of knowledge and innovation. It analyzes the key organizational cross-cultural differences that could hinder the successful performance of these agreements from a relationship marketing (RM) perspective. Design/methodology/approach – Based on a comprehensive literature review of organizational culture and RM, a quantitative study was carried out and a structural equation model was proposed and tested. Findings – Cross-cultural organizational differences in private-public sectors are proved to negatively influence relationship performance. Market orientation difference appears as the most significant barrier to relationship performance, followed by time orientation difference and to a lesser extent flexibility difference. Originality/value – By integrating organizational culture and RM literatures, the main contribution of this paper is the cross-cultural analysis of private-public relationships (in this case university-industry relationships) from the perspective of RM. Hence, this research will inform management seeking to develop successful public-private collaborations by enhancing their understanding of cross-cultural factors underlying relationship success and failure.

Extrinsic motivation, workplace learning, employer trust, self-efficacy and cross-cultural adjustment

2019 ◽  
Vol 49 (6) ◽  
pp. 1232-1253 ◽  
Author(s):  
Van Thac Dang ◽  
Ying-Chyi Chou
Keyword(s):  
Workplace Learning ◽  
Self Efficacy ◽  
Structural Equation ◽  
Extrinsic Motivation ◽  
Positive Impact ◽  
Theoretical Aspect ◽  
Cultural Adjustment ◽  
Cross Cultural ◽  
Equation Modeling ◽  
Content Type

Purpose The purpose of this paper is to investigate the effects of extrinsic motivation, workplace learning, employer trust and self-efficacy on foreign laborers’ cross-cultural adjustment. Design/methodology/approach This paper uses structural equation modeling to analyze the data from a sample of 258 Vietnamese laborers in Taiwan. Findings The results show a significantly positive impact of extrinsic motivation, workplace learning, employer trust and self-efficacy on cross-cultural adjustment. Originality/value The findings of this study provide important implications for academic researchers and organizations concerning management and development of successful foreign laborers. From a theoretical aspect, this study shows new evidence on the impacts of extrinsic motivation, workplace learning, employer trust and self-efficacy on foreign laborer cross-cultural adjustment. In addition, this study enriches theories in the field of self-determination motivation, workplace learning, trust and self-efficacy literature. From a practical aspect, this study provides implications for business managers to make better policies in training and managing foreign laborers.

Lost in translation

2019 ◽  
Vol 17 (1) ◽  
pp. 2-23
Author(s):  
Arturo Briseño ◽  
Ana R. Leal ◽  
Eduardo Aguiñaga ◽  
Alfonso López-Lira
Keyword(s):  
Structural Equation Modeling ◽  
Cultural Studies ◽  
Learning Strategies ◽  
Structural Equation ◽  
Cross Cultural ◽  
Equation Modeling ◽  
Content Type ◽  
Confirmatory Analysis ◽  
Validity Tests ◽  
Cross Cultural Studies

Purpose In this paper, empirical evidence is presented regarding the translation of the learning tactics inventory (LTI) instrument that measures learning versatility in entrepreneurs with four main learning strategies: acting, thinking, feeling or access to others. The purpose of this paper is to show how translating instruments from other languages and for cross-cultural studies is not sufficient to achieve instrument validity, and the use of structural equation modeling can help to strengthen the process. Design/methodology/approach After using iterative and multi-technique strategies that involved close translation and adaptation, structural equation modeling was also performed to validate whether relationships exist among the constructs and their variables using a confirmatory analysis. Findings After careful translation, the Spanish version of the LTI instrument does not measure the intended constructs. Such evidence was uncovered by contrasting the different dimensions of the English and Spanish translated versions. Research limitations/implications Instruments in cross-cultural studies require more than translation strategies to adapt the instrument to the new context. This paper shows that, with the use of structural equation modeling, constructs may change in different international contexts and how misinterpretations of the instrument can occur if additional validity tests are ignored. Originality/value Consistent with the extant literature, the findings suggest that, when studying a complex phenomenon such as learning through a survey developed in a different country and language, cultural factors should be explained to maintain construct validity. Hence, in entrepreneurship and management research, instruments such as the LTI need to be validated with confirmatory analysis to accurately reflect the different learning strategies of entrepreneurs across cultures.

How sauce color affects consumer emotional response and purchase intention: a structural equation modeling approach for sensory analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chavis Ketkaew ◽  
Peerapong Wongthahan ◽  
Amporn Sae-Eaw
Keyword(s):  
Structural Equation Modeling ◽  
Experimental Design ◽  
Purchase Intention ◽  
Structural Equation ◽  
Positive Impact ◽  
Soy Sauce ◽  
Equation Modeling ◽  
Color Intensity ◽  
Content Type ◽  
Brown Color

PurposeHere the authors investigate the effects of a visual color cue (brown color) on saltiness expectations, emotional responses and purchase intention of commercial soy sauce products.Design/methodology/approachThe study enrolled 100 participates, and three sauce colors (light brown, medium brown and dark brown) were used as treatments in this experimental design research. The data analysis was done by a structural equation modeling (SEM) approach with repeated measures.FindingsThe findings indicated that, for the medium and dark brown sauces, the final model revealed a positive effect of sauce color intensity on saltiness expectation, a positive impact of saltiness expectation on emotion and a positive impact of emotion on purchase intention with statistically indifferent factor loadings. Hence, both the medium and dark brown colors soy sauces were the preferred choices for consumers. However, for the light brown color, the test result was unsatisfactory.Originality/valueSeveral empirical studies have identified visual cues as useful for sodium reduction. However, from a marketing perspective, a causal relationship between the color intensity and a customer's purchase intention has not been explored in soy sauce products using an experimental design concept and SEM.

scholarly journals Stress and Its Impact on Academic and Social Life of Undergraduate University Students in Ghana: A Structural Equation Modeling Approach

2020 ◽  
Vol 2 (1) ◽  
pp. 37-44
Author(s):  
Koawo Edjah ◽  
Francis Ankomah ◽  
Ebenezer Domey ◽  
John Ekow Laryea
Keyword(s):  
Structural Equation Modeling ◽  
Undergraduate Students ◽  
Social Life ◽  
Structural Equation ◽  
Positive Impact ◽  
Survey Design ◽  
Equation Modeling ◽  
Cross Sectional Survey ◽  
Satisfaction Scale ◽  
Cross Sectional

AbstractStress is concomitant with students’ life and can have a significant impact on their lives, and even how they go about their academic work. Globally, in every five visits by patients to the doctor, three are stress-related problems. This study examined stress and its impact on the academic and social life among students of a university in Ghana. The descriptive cross-sectional survey design was employed. Using the stratified and simple random (random numbers) sampling methods, 500 regular undergraduate students were engaged in the study. A questionnaire made up of Perceived Stress Scale and Students’ Life Satisfaction Scale was used to gather data for the study. Frequencies, percentages, means and standard deviation, and Structural Equation Modeling (SEM), with AMOS were used for the analyses. It was found that majority of the students were moderately stressed. Paramount among the stressors were academic stressors, followed by institutional stressors, and external stressors. Stress had a significant positive impact on the academic and social life of students. It was concluded that undergraduate students, in one way or the other, go through some kind of stress during the course of their study. It was recommended that the university, through its Students’ Affairs, and Counselling Sections, continue to empower students on how to manage and deal with stress in order to enhance their academic life.

The Model of Goal-Directed Behavior in Tourism and Hospitality: A Meta-analytic Structural Equation Modeling Approach

2021 ◽  
pp. 004728752199124
Author(s):  
Weisheng Chiu ◽  
Heetae Cho
Keyword(s):  
Structural Equation Modeling ◽  
Cultural Differences ◽  
Structural Equation ◽  
Meta Analysis ◽  
Equation Modeling ◽  
Causal Relationships ◽  
Eastern Culture ◽  
Analytic Review ◽  
Tourism And Hospitality ◽  
Goal Directed Behavior

The model of goal-directed behavior (MGB) has been widely utilized to explore consumer behavior in the fields of tourism and hospitality. However, prior studies have demonstrated inconsistent findings with respect to the causal relationships of the MGB variables. To address this issue, we conducted a meta-analytic review based on studies that had previously applied MGB. Moreover, we compared the cultural differences that emerged within MGB. By reviewing and analyzing 37 studies with 39 samples ( N = 14,581), this study found that among the causal relationships within MGB, positive anticipated emotion was the most influential determinant in the formation of consumer desire. In addition, different patterns of causal relationships between Eastern culture and Western culture were identified within MGB. This article is the first meta-analysis to address the application of MGB in tourism and hospitality and, thus, contributes to the theoretical advancement of MGB.

Does employee willingness to take risks affect customer loyalty? A moderated mediation examination of innovative behaviors and decentralization

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohd Ahmad Al-Hawari ◽  
Shaker Bani-Melhem ◽  
Faridahwati Mohd. Shamsudin
Keyword(s):  
Personality Traits ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Positive Impact ◽  
Equation Modeling ◽  
Frontline Employees ◽  
Content Type ◽  
Mediating Role ◽  
Hotel Managers ◽  
Innovative Behaviors

Purpose This study aims to build on the trait activation and interactionist perspective theories to investigate the effect of frontline employees’ (FLEs) willingness to take risks on hotel guest loyalty by assessing the mediating role of their innovative behaviors. It also examines whether decentralization strengthens the positive impact of willingness to take risks on innovative behavior and, subsequently, customer loyalty. Design/methodology/approach The authors collected multilevel data from various sources – hotel FLEs (n = 183), hotel operation managers (n = 46) and hotel guests/customers (n = 266) – from five-star hotels operating in Dubai. Structural equation modeling and PROCESS macro (version 3.5) were used to analyze the data. Findings The findings showed that willingness to take risks indirectly (via innovative behaviors) affects guest/customer loyalty positively. This effect is strengthened when the hotel is decentralized. Practical implications This study provides insight into how hotel managers can foster customer loyalty. More specifically, they can do so by establishing employees’ innovative behaviors triggered by employees’ positive personality traits and by giving employees more autonomy. Originality/value The present study addresses recent calls to investigate the positive impact of FLEs’ personality traits, attitudes and behaviors on customer loyalty.

Teachers' digital technology access to motivation, skills and use: a structural equation modeling study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Akhmad Habibi ◽  
Mohd Faiz Mohd Yaakob ◽  
Amirul Mukminin ◽  
Muhaimin Muhaimin ◽  
Lantip Diat Prasojo ◽  
...  
Keyword(s):  
Structural Equation Modeling ◽  
Digital Technology ◽  
Structural Equation ◽  
Structural Model ◽  
Teaching Experience ◽  
Equation Modeling ◽  
Technology Access ◽  
School Location ◽  
Content Type ◽  
Instructional Use

PurposeThe current study aimed to develop and validate a scale to model factors affecting digital technology access for instructional use. The scale was mainly used to assess the structural model. Besides, tests of difference were addressed regarding digital technology access for instructional use based on gender, teaching experience and school location.Design/methodology/approachThe authors implemented a survey design in this study. A scale based on prior studies was developed, validated and piloted. The pilot study data were computed for an exploratory factor analysis. Further, partial least squares structural equation modeling (PLS-SEM) and t-test procedures were used for the main data analysis (n.2677). The authors also included the importance-performance map analysis to extend of the results of the PLS-SEM.FindingsThe findings of the study successfully assessed the validity and reliability of the scale. All hypothetical relationships in the structural model were positively significant. The t-test results show that teaching experience and school location were significantly different regarding instructional use access; however, an insignificant difference emerged based on gender.Practical implicationsFailure in technology integration is possible if policies have not been carefully prepared. Therefore, users' perception is an essential factor in determining technology integration, including access to digital technology.Originality/valueThis research has the potential to enhance the understanding of access to digital technology in the context of developing countries by the elaboration of the proposed model's instrument development and validation, path analysis assessment and difference test examination with a large sample size. Also, the current study emphasizes the importance of raising awareness about digital technology access that the model can facilitate a valid and reliable foundation for future researchers interested in conducting similar types of research.

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