Investigating the implementation of and accountability in PPPs: a case study in public water management

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jean Claude Mutiganda ◽  
Matti Skoog ◽  
Guiseppe Grossi
Keyword(s):  
Local Level ◽  
Local Population ◽  
National Level ◽  
Organisational Change ◽  
East African ◽  
Content Type ◽  
The World Bank ◽  
Rural Water ◽  
Professional Capacity

PurposeThis study analyses how the implementation of PPPs to operate rural water infrastructures and deliver water to local population has led to a new accountability archetype.Design/methodology/approachThe archetype theory is used to analyse the process of implementing PPPs as a new archetype and setting up systems and structures of accountability between contracting parties. The empirical part of the study is based on extensive document analysis in an East African country. Documents analysed are from governmental sources, UNICEF and the World Bank and cover a period from 1998 to early 2019.FindingsThe process of implementing PPPs was revolutionary at the national level and evolutionary at micro levels. The sequence of the change process moved from central to peripheral. The linearity followed a reorientation track strategy. Setting up systems and structure of accountability was evolutionary, peripheral to central following the reorientation strategy. National authorities reacted proactively to comments and suggestions from international donors and local population. However, not all districts have fully implemented PPPs in their rural water sector. The structure of accountability at the local level, however, still suffers from logistical and professional capacity constraints.Research limitations/implicationsEmpirical findings cannot be generalised to other situations, but the theoretical framework used in this study can be applied elsewhere.Practical implicationsGiving priority to hearing from end users themselves before designing and implementing policies that intend to respond to specific local needs is recommended.Originality/valueThis study explains the ways in which micro-organisational change can lead to revolutionary archetypes such as PPPs, whereas the implementation of systems and the structure of accountability at inter-organisational level remain evolutionary.

scholarly journals Hollowing out national agreements in the NHS? The case of “Improving Working Lives” under a “Turnaround” plan

2017 ◽  
Vol 39 (2) ◽  
pp. 145-159
Author(s):  
Ian Roper ◽  
David Etherington ◽  
Suzan Lewis
Keyword(s):  
Performance Management ◽  
Local Level ◽  
National Level ◽  
Case Study Research ◽  
Employee Relations ◽  
Structured Interviews ◽  
Content Type ◽  
Working Lives ◽  
The Face

Purpose The purpose of this paper is to consider the resilience of a national-level initiative (Improving Working Lives (IWL)) in the face of local-level initiative (Turnaround) in an NHS hospital and compare to Bach and Kessler’s (2012) model of public service employment relations. Design/methodology/approach Case study research consisting of 23 in-depth semi-structured interviews from a range of participants. Findings The principles behind IWL were almost entirely sacrificed in order to meet the financial objectives of Turnaround. This indicates the primacy of localised upstream performance management initiatives over the national-level downstream employee relations initiatives that form the basis of the NHS’ claim to model employer aspiration. Research limitations/implications The case study was conducted between 2007 and 2009. While the case study falls under previous government regime, the dualised system of national-level agreements combined with localised performance management – and the continued existence of both Turnaround and IWL – makes the results relevant at the time of writing. Originality/value Some studies (e.g. Skinner et al., 2004) indicated a perception that IWL was not trusted by NHS staff. The present study offers reasons as to why this may be the case.

Communicate belonging? Duoethnography of an organisational change study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ivana Crestani ◽  
Jill Fenton Taylor
Keyword(s):  
Change Management ◽  
Sense Of Belonging ◽  
Management Practices ◽  
Organisational Change ◽  
Change Initiatives ◽  
Content Type ◽  
Inclusive Language ◽  
Employee Resistance ◽  
Practical Implications

PurposeThis duoethnography explores feelings of belonging that emerged as being relevant to the participants of a doctoral organisational change study. It challenges the prolific change management models that inadvertently encourage anti-belonging.Design/methodology/approachA change management practitioner and her doctoral supervisor share their dialogic reflections and reflexivity on the case study to open new conversations and raise questions about how communicating belonging enhances practice. They draw on Ubuntu philosophy (Tutu, 1999) to enrich Pinar's currere (1975) for understandings of belonging, interconnectedness, humanity and transformation.FindingsThe authors show how dialogic practice in giving employees a voice, communicating honestly, using inclusive language and affirmation contribute to a stronger sense of belonging. Suppressing the need for belonging can deepen a communication shadow and create employee resistance and alienation. Sharing in each other's personal transformation, the authors assist others in better understanding the feelings of belonging in organisational change.Practical implicationsPractitioners will need to challenge change initiatives that ignore belonging. This requires thinking of people as relationships, rather than as numbers or costs, communicating dialogically, taking care with language in communicating changes and facilitating employees to be active participants where they feel supported.Originality/valueFor both practice and academy, this duoethnography highlights a need for greater humanity in change management practices. This requires increasing the awareness and understanding of an interconnectedness that lies at the essence of belonging or Ubuntu (Tutu, 1999).

Excellence and gender

2015 ◽  
Vol 34 (1) ◽  
pp. 37-54 ◽  
Author(s):  
Farinaz Fassa
Keyword(s):  
Gender Equality ◽  
Common Good ◽  
Design Methodology ◽  
Local Level ◽  
National Level ◽  
Academic Careers ◽  
Content Type ◽  
And Gender ◽  
Set Up ◽  
Feminist Movements

Purpose – Discussing the Swiss case, the purpose of this paper is to examine how gender equality policies deal with the present requirements for scholars to be considered “excellent”. It aims to pinpoint the lines of tension or coherence between excellence, meritocracy and gender politics. Design/methodology/approach – In order to specify the norms of academic careers and their different renditions, the author draws on two studies (at local and national levels) to illustrate where the changes and resistances are taking place. Findings – The translations of a number of demands of feminist movements into the policies set up to favour equality between the sexes may combine to challenge the norms of academia as a gendered realm. Nevertheless, without strong pressure from feminists at local level and the conduct of research pursuing the enterprise of deconstructing norms, top-down policies may prove less “corrective” than affirmative action. This pressure is not only useful to build gender equality in science but also to broaden the spectrum of knowledge that can become a common good. Research limitations/implications – As neither the names nor the positions of the experts who select the candidates at national level are made public, we had to opt for other, less satisfactory means. Originality/value – The originality of the paper lies in the link made between the enhancements brought by Equalities policies and the changes they bring. It attempts to bring to light the extent to which gender equality policies conform to the neo-managerial order or challenge its norms to build a world that is more just.

When innocence is no protection: governance failure of digitization and its impact on local level implementation

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Luthfi Ramadani ◽  
Amalia Yovadiani ◽  
Fitriyana Dewi
Keyword(s):  
Postcolonial Theory ◽  
Local Level ◽  
Critical Perspective ◽  
Content Type ◽  
Local Actors ◽  
Governance Practice ◽  
Negative Impacts ◽  
Southern City ◽  
Municipal Health

Purpose Governance of e-government is rarely discussed in the initial digitization stage, especially in developing countries where the government’s focus is mainly to pursue rapid proliferation of digital adoption rather than to implement governance. This study aims to explore the consequences of this absence of governance at local level conditions. Design/methodology/approach An in-depth exploratory case study is conducted at a municipal health government in a southern city in Kalimantan Island, Indonesia, examining the conditions of local actors in response to various nationwide health digitization imperatives. The postcolonial theory with the critical paradigm is used to interpret and conceptualize the empirical findings. Findings This study identifies two critical failures of digitization governance that represent the mainstream condition: horizontal sectoral ego and vertical asymmetry and misalignment. These failures have resulted in undesirable consequences at the subalterns indicated by diverse ambivalence and de-voiced constructs displayed by the local actors. Practical implications This paper suggests that various issues that emerge from local level implementation in nationwide digitization agenda might not always be issues of local technology adoption, but rather negative impacts due to the absence of governance practice at the strategic level. Originality/value Through a critical perspective, this study unearths the underlying power and structural inequity responsible for generating the various issues and undesirable consequences that emerge at local levels related to the nationwide digitization agenda.

Build back better concepts for resilient recovery: a case study of India’s 2018 flood recovery

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shankar Neeraj ◽  
Sandeeka Mannakkara ◽  
Suzanne Wilkinson
Keyword(s):  
Local Level ◽  
State Level ◽  
Recovery Process ◽  
Decision Makers ◽  
Community Recovery ◽  
Content Type ◽  
Effective Implementation ◽  
The Government ◽  
Post Disaster

Purpose This paper aims to understand the recovery process after the 2018 floods in Kerala, India, and it determines whether the recovery efforts were aligned with Build Back Better (BBB) concepts. Design/methodology/approach A qualitative approach was adopted to collect the data from the officials of Government and NGOs involved in Kerala recovery. The participants were interviewed on the challenges faced during the recovery process and the actions taken by them to overcome it. Findings The study identified that the Kerala Government was proactive at making the community resilient from future disasters by – encouraging owner-driven reconstruction among flood-affected households; supporting locals to rejuvenate their business; and by creating a local-level recovery authority. Further, this paper identifies the areas that Kerala was lacking in terms of BBB and where resilience-based plans and actions are needed for the future. Research limitations/implications The participants were employees of Government and NGOs at a state level as they were the primary decision-makers to implement any recovery actions. Researchers believe that the authorities at district and village level could have had a different perspective towards implementing the recovery actions. Practical implications The best practices presented in this paper for effective BBB will assist the government to build/improve resilience in the community. Originality/value The implementation of BBB concepts in the areas of disaster risk reduction, community recovery and effective implementation was never studied extensively. The research provides valuable information on what extent Kerala’s post-disaster recovery and reconstruction activities were in-line with BBB practices.

scholarly journals Repositioning the boundaries between public and private healthcare providers in the English NHS

2019 ◽  
Vol 33 (7/8) ◽  
pp. 776-790 ◽  
Author(s):  
Rod Sheaff ◽  
Joyce Halliday ◽  
Mark Exworthy ◽  
Alex Gibson ◽  
Pauline W. Allen ◽  
...  
Keyword(s):  
Healthcare Providers ◽  
Organisational Change ◽  
Governance Structures ◽  
Qualitative Comparison ◽  
Public And Private ◽  
Content Type ◽  
The Public ◽  
Service Production ◽  
Organisational Research

Purpose Neo-liberal “reform” has in many countries shifted services across the boundary between the public and private sector. This policy re-opens the question of what structural and managerial differences, if any, differences of ownership make to healthcare providers. The purpose of this paper is to examine the connections between ownership, organisational structure and managerial regime within an elaboration of Donabedian’s reasoning about organisational structures. Using new data from England, it considers: how do the internal managerial regimes of differently owned healthcare providers differ, or not? In what respects did any such differences arise from differences in ownership or for other reasons? Design/methodology/approach An observational systematic qualitative comparison of differently owned providers was the strongest feasible research design. The authors systematically compared a maximum variety (by ownership) sample of community health services; out-of-hours primary care; and hospital planned orthopaedics and ophthalmology providers (n=12 cases). The framework of comparison was the ownership theory mentioned above. Findings The connection between ownership (on the one hand) and organisation structures and managerial regimes (on the other) differed at different organisational levels. Top-level governance structures diverged by organisational ownership and objectives among the case-study organisations. All the case-study organisations irrespective of ownership had hierarchical, bureaucratic structures and managerial regimes for coordinating everyday service production, but to differing extents. In doctor-owned organisations, the doctors’, but not other occupations’, work was controlled and coordinated in a more-or-less democratic, self-governing ways. Research limitations/implications This study was empirically limited to just one sector in one country, although within that sector the case-study organisations were typical of their kinds. It focussed on formal structures, omitting to varying extents other technologies of power and the differences in care processes and patient experiences within differently owned organisations. Practical implications Type of ownership does appear, overall, to make a difference to at least some important aspects of an organisation’s governance structures and managerial regime. For the broader field of health organisational research, these findings highlight the importance of the owners’ agency in explaining organisational change. The findings also call into question the practice of copying managerial techniques (and “fads”) across the public–private boundary. Originality/value Ownership does make important differences to healthcare providers’ top-level governance structures and accountabilities and to work coordination activity, but with different patterns at different organisational levels. These findings have implications for understanding the legitimacy, governance and accountability of healthcare organisations, the distribution and use power within them, and system-wide policy interventions, for instance to improve care coordination and for the correspondingly required foci of healthcare organisational research.

scholarly journals Developing and validating a multi-dimensional measure of coopetition

2019 ◽  
Vol 34 (4) ◽  
pp. 665-689 ◽  
Author(s):  
James M. Crick ◽  
Dave Crick
Keyword(s):  
Local Level ◽  
National Level ◽  
Reliability And Validity ◽  
Geographic Location ◽  
Good Deal ◽  
Future Research ◽  
Product Markets ◽  
Content Type ◽  
Dimensional Measure ◽  
Business To Business

Purpose Coopetition, namely, the interplay between cooperation and competition, has received a good deal of interest in the business-to-business marketing literature. Academics have operationalised the coopetition construct and have used these measures to test the antecedents and consequences of firms collaborating with their competitors. However, business-to-business marketing scholars have not developed and validated an agreed operationalisation that reflects the dimensionality of the coopetition construct. Thus, the purpose of this study is to develop and validate a multi-dimensional measure of coopetition for marketing scholars to use in future research. Design/methodology/approach To use a highly cooperative and highly competitive empirical context, sporting organisations in New Zealand were sampled, as the key informants within these entities engaged in different forms of coopetition. Checks were made to ensure that the sampled entities produced generalisable results. That is, it is anticipated that the results apply to other industries with firms engaging in similar business-to-business behaviours. Various sources of qualitative and quantitative data were acquired to develop and validate a multi-dimensional measure of coopetition (the COOP scale), which passed all major assessments of reliability and validity (including common method variance). Findings The results indicated that coopetition is a multi-dimensional construct, comprising three distinct dimensions. First, local-level coopetition is collaboration among competing entities within a close geographic proximity. Second, national-level coopetition is cooperation with rivals within the same country but across different geographic regions. Third, organisation-level coopetition is cooperation with competitors across different firms (including with indirect rivals), regardless of their geographic location and product markets served. Indeed, organisation-level coopetition extends to how companies engage in coopetition in domestic and international capacities, depending on the extent to which they compete in similar product markets in comparison to industry rivals. Also, multiple indicators were used to measure each facet of the coopetition construct after the scale purification stage. Originality/value Prior coopetition-based investigations have predominately been conceptual or qualitative in nature. The scarce number of existing scales have significant problems, such as not appreciating that coopetition is a multi-dimensional variable, as well as using single indicators. In spite of a recent call for research on the multiple levels of coopetition, there has not been an agreed measure of the construct that accounts for its multi-dimensionality. Hence, this investigation responds to such a call for research by developing and validating the COOP scale. Local-, national- and organisation-level coopetition are anticipated to be the main facets of the coopetition construct, which offer several avenues for future research.

Trade unions strategies to address inclusion of vulnerable employees in “anchored” services in Europe

2015 ◽  
Vol 36 (6) ◽  
pp. 848-873 ◽  
Author(s):  
Vassil Kirov ◽  
Pernille Hohnen
Keyword(s):  
Trade Unions ◽  
National Level ◽  
Case Study Research ◽  
Vulnerable Groups ◽  
Social Partner ◽  
The European Union ◽  
Content Type ◽  
European Trade ◽  
Desk Research

Purpose – The purpose of this paper is to investigate how trade unions may address the questions of inclusion of vulnerable employees in low-wage “anchored” sectors in the European Union. Design/methodology/approach – The findings presented in the paper are mainly results of the analysis of stakeholder policies and strategies on the national level and on the European level, including both desk research and interviews with social partner representatives and other experts in the sectors as well as company case studies carried out in the examined countries in three selected sectors: cleaning, waste collection and catering. Findings – The main findings of the paper refer to the indirect way in which trade unions try to promote the inclusion of vulnerable groups in the examined sectors. On this basis are formulated policy recommendations. Research limitations/implications – The paper is based on case study research that does not cover all possible “anchored” services, vulnerable groups and types of countries, according to their employment and social models. Practical implications – This paper formulates practical recommendations to European trade unions in the services. Originality/value – The originality of the paper is related to comparative research focused on services sectors and the consequences of the spatial reorganisation of sectors for the trade union actions.

Fighting overtourism in Lanzarote (Spain)

2019 ◽  
Vol 11 (5) ◽  
pp. 506-515 ◽  
Author(s):  
Rita R. Carballo ◽  
Carmelo J. León ◽  
María M. Carballo
Keyword(s):  
Design Methodology ◽  
Local Population ◽  
Tourism Development ◽  
Case Study Approach ◽  
Content Type ◽  
Sustainable Tourism Development ◽  
Study Approach ◽  
Key Aspects ◽  
Main Engine

Purpose Lanzarote, Spain, as a tourism destination, suffered a rapid tourist expansion for many years, and this has endangered its sustainability. The purpose of this study is to investigate the case of overtourism and its consequences for the local population and the environment, and to identify ways to mitigate this issue. Design/methodology/approach The study uses a case study approach. Data obtained from tourists visiting the destination were used to examine three key aspects of tourism development, namely, the arrival of tourists to the island, the accommodation offer and the growth of the population. Social awareness with environmental values and protection of the island’s natural resources were the main engine to establish measures to mitigate overtourism. Findings The analysis shows rapid growth in the arrival of tourists to the island and how it affected the accommodation offer and the population. It explores the solution that the authorities of the island took to solve the problem of disorganized growth of tourism and makes reference to the importance of managing the image of a destination to contribute to tourism sustainability. Originality/value This research proposes practical solutions to tackle overtourism at a destination which has been used by the United Nations as an example to establish sustainable tourism development guidelines. It proposes a unique mitigation strategy which is derived from the use of natural recreation.

Publications by faculty members indexed in Science Citation Index and Scopus: an Iranian case study

2017 ◽  
Vol 35 (6) ◽  
pp. 1247-1258 ◽  
Author(s):  
Golnessa Galyani-Moghaddam ◽  
Hassan Jafari ◽  
Asghar Sattarzadeh
Keyword(s):  
Science Citation Index ◽  
Citation Index ◽  
National Level ◽  
Faculty Members ◽  
Science Citation ◽  
Content Type ◽  
Scholarly Publications ◽  
University Of Technology ◽  
The Usa

Purpose The paper aims to report an investigation that was conducted to identify the scholarly publications by faculty members of the Allameh Tabataba’i University that were indexed in two international databases, Science Citation Index (SCI) and Scopus, from the year the databases first included Iranian-authored papers (1987 and 1989, respectively) through the end of 2015. Design methodology/approach Scientometric methods and social network analysis techniques were used to conduct the study and to analyze the co-authorship network. Both quantitative and qualitative analyses were carried out on the data. Quantitative analysis was accomplished using Microsoft Excel, while the qualitative analysis was carried out using HistCite, VOSviewer and Pajek software. Findings Faculty members had the most international cooperation with colleagues from the USA and Switzerland, and they jointly authored papers with faculty and staff from other universities within Iran. The three institutions with the highest rate of co-authorship included the Islamic Azad University, Tehran University and Amir Kabir University of Technology. Practical implications The overall overlap among the two databases was about 21 per cent. The number of papers indexed by Scopus (583 records) was more than that by SCI (410 records). The total number of papers at an international level was much lower than that at the national level (6,426 records) in both the databases. Originality/value This paper provides insight into the scholarly works by the faculty of Allameh Tabataba’i University indexed in two international databases, SCI and Scopus. It also examines the co-authorship network structure.

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