When innocence is no protection: governance failure of digitization and its impact on local level implementation

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Luthfi Ramadani ◽  
Amalia Yovadiani ◽  
Fitriyana Dewi
Keyword(s):  
Postcolonial Theory ◽  
Local Level ◽  
Critical Perspective ◽  
Content Type ◽  
Local Actors ◽  
Governance Practice ◽  
Negative Impacts ◽  
Southern City ◽  
Municipal Health

Purpose Governance of e-government is rarely discussed in the initial digitization stage, especially in developing countries where the government’s focus is mainly to pursue rapid proliferation of digital adoption rather than to implement governance. This study aims to explore the consequences of this absence of governance at local level conditions. Design/methodology/approach An in-depth exploratory case study is conducted at a municipal health government in a southern city in Kalimantan Island, Indonesia, examining the conditions of local actors in response to various nationwide health digitization imperatives. The postcolonial theory with the critical paradigm is used to interpret and conceptualize the empirical findings. Findings This study identifies two critical failures of digitization governance that represent the mainstream condition: horizontal sectoral ego and vertical asymmetry and misalignment. These failures have resulted in undesirable consequences at the subalterns indicated by diverse ambivalence and de-voiced constructs displayed by the local actors. Practical implications This paper suggests that various issues that emerge from local level implementation in nationwide digitization agenda might not always be issues of local technology adoption, but rather negative impacts due to the absence of governance practice at the strategic level. Originality/value Through a critical perspective, this study unearths the underlying power and structural inequity responsible for generating the various issues and undesirable consequences that emerge at local levels related to the nationwide digitization agenda.

Build back better concepts for resilient recovery: a case study of India’s 2018 flood recovery

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shankar Neeraj ◽  
Sandeeka Mannakkara ◽  
Suzanne Wilkinson
Keyword(s):  
Local Level ◽  
State Level ◽  
Recovery Process ◽  
Decision Makers ◽  
Community Recovery ◽  
Content Type ◽  
Effective Implementation ◽  
The Government ◽  
Post Disaster

Purpose This paper aims to understand the recovery process after the 2018 floods in Kerala, India, and it determines whether the recovery efforts were aligned with Build Back Better (BBB) concepts. Design/methodology/approach A qualitative approach was adopted to collect the data from the officials of Government and NGOs involved in Kerala recovery. The participants were interviewed on the challenges faced during the recovery process and the actions taken by them to overcome it. Findings The study identified that the Kerala Government was proactive at making the community resilient from future disasters by – encouraging owner-driven reconstruction among flood-affected households; supporting locals to rejuvenate their business; and by creating a local-level recovery authority. Further, this paper identifies the areas that Kerala was lacking in terms of BBB and where resilience-based plans and actions are needed for the future. Research limitations/implications The participants were employees of Government and NGOs at a state level as they were the primary decision-makers to implement any recovery actions. Researchers believe that the authorities at district and village level could have had a different perspective towards implementing the recovery actions. Practical implications The best practices presented in this paper for effective BBB will assist the government to build/improve resilience in the community. Originality/value The implementation of BBB concepts in the areas of disaster risk reduction, community recovery and effective implementation was never studied extensively. The research provides valuable information on what extent Kerala’s post-disaster recovery and reconstruction activities were in-line with BBB practices.

The effect of political neuromarketing 2.0 on election outcomes

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Islam Mohamed Hegazy
Keyword(s):  
Big Data ◽  
Political Campaign ◽  
Quality Of Democracy ◽  
Content Type ◽  
Interdisciplinary Field ◽  
The Usa ◽  
Negative Impacts ◽  
Field Of Inquiry

Purpose The purpose of this paper is the better understanding of the increasing relation between big data 2.0 and neuromarketing, particularly to influence election outcomes, along with a special aim to discuss some raised doubts about Trump’s presidential campaign 2016 and its ability to hijack American political consumers’ minds, and to direct their votes. Design/methodology/approach This paper combines deductive/inductive methodology to define the term of political neuromarketing 2.0 through a brief literature review of related concepts of big data 2.0, virtual identity and neuromarketing. It then applies a single qualitative case study by presenting the history and causes of online voter microtargeting in the USA, and analyzing the political neuromarketing 2.0 mechanisms adopted by Trump’s political campaign team in the 2016 presidential election. Findings Based on Trump’s political marketing mechanisms analysis, the paper believes that big data 2.0 and neuromarketing techniques played an unusual role in reading political consumers’ minds and helping the controversial candidate to meet one of the most unexpected victories in the presidential elections. Nevertheless, this paper argues that the ethics of using political neuromarketing 2.0 to sell candidates and its negative impacts on the quality of democracy are and will continue to be a subject of ongoing debates. Originality/value The marriage of big data 2.0 and political neuromarketing is a new interdisciplinary field of inquiry. This paper provides a useful introduction and further explanations for why and how Trump’s campaign defied initial loss predictions and attained victory during this election.

Mobile phone vs paper-pencil mode of note-taking, a case study among the students of Bankura University

2019 ◽  
Vol 17 (1) ◽  
pp. 1-13 ◽  
Author(s):  
Arnab Kundu ◽  
Tripti Bej
Keyword(s):  
Mobile Phone ◽  
Note Taking ◽  
Content Type ◽  
Modern Age ◽  
Wide Implication ◽  
Negative Impacts ◽  
Teaching Learning ◽  
The University ◽  
Practical Implications

Purpose The purpose of this study is to recommend the university authorities to build better teaching-learning environment for its students to use variables and multiple note-taking methods in class for best results fundamental in each method. Design/methodology/approach The study is a case study that follows a ‘problem-driven’ approach concerned specifically with providing practical solutions to real-world problems. A sample size of 320 respondents was obtained, in which 300 were university students selected from the first, second and third years of study and 20 were professors. Findings This case study made it very obvious to all that mobile phone note-taking is a regular practice among students at Bankura University. At the same time, the study also reveals that the practice does not significantly differ based on students’ sex. Research limitations/implications Based on the findings, the study recommends for the need to educate students on the importance of paper and pencil note-taking method so that they do not fall prey to such risks. A befitting environment should be created so that students can use various methods of note-taking in classrooms avoiding their negative impacts. Practical implications It has a wide implication in the modern age where cutting-edge technologies are shaping our course actions every day. We cannot keep ourselves from this technological association and our mobile phones have become our friend, philosopher and guide. In this scenario, this study bears a big implication in itself. Originality/value This study is based on the authors’ ground study and is purely original and unique in the true sense.

Chasing innovation: a pilot case study of a rhizomatic design thinking education program

2017 ◽  
Vol 59 (9) ◽  
pp. 957-977 ◽  
Author(s):  
Alfredo Biffi ◽  
Rita Bissola ◽  
Barbara Imperatori
Keyword(s):  
Education Program ◽  
Design Thinking ◽  
Entrepreneurship Education ◽  
Collective Knowledge ◽  
Educational Approach ◽  
Content Type ◽  
Local Actors ◽  
Learning Competencies ◽  
Essential Prerequisite

Purpose The purpose of this paper is to illustrate and discuss the main features and key challenges of an original post-graduate education program designed according to an innovative theoretical framework promoting design thinking in a rhizomatic approach. By involving different stakeholders, the aim of this entrepreneurship education program is to disseminate rhizomatic, design-based learning competencies and thereby contribute to revitalizing a region’s socio-economic fabric. Design/methodology/approach Through the use of a pilot case, the paper exemplifies the application of the design thinking approach combined with the rhizomatic logic. Design thinking enables dealing with the complexity, uncertainty, and ill-defined problems that often characterize a business reality while the rhizomatic process combines the production of collective knowledge through a non-linear, complex and emergent path that nurtures innovation. Findings This entrepreneurship education program exemplifies a viable strategy to deal with a regional economic crisis by engaging different local actors including enterprises, local institutions, municipalities, and universities. It demonstrates the potential value of a new educational approach as a powerful lever to activate the energy of people, their competencies, relationships, shared projects, and new entrepreneurial ventures. The first edition of the program offers ideas, practices, and challenges to all stakeholders of potentially similar education projects. Originality/value The depicted pilot case allows us to exemplify how a design thinking framework reinterpreted on the basis of a Deleuzian rhizomatic perspective can enable developing innovation as a way of overcoming difficulties and succeeding, an essential prerequisite for many entrepreneurial organizations today.

An expected event, but unprecedented damage

2017 ◽  
Vol 26 (4) ◽  
pp. 458-470 ◽  
Author(s):  
Jungwon Yeo ◽  
Louise K. Comfort
Keyword(s):  
Large Scale ◽  
Structural Characteristics ◽  
Local Level ◽  
Coordination Structure ◽  
Content Type ◽  
Provincial Level ◽  
News Reports ◽  
Flood Disasters ◽  
Local Actors ◽  
Flood Response

Purpose The purpose of this paper is to focus on the large-scale flood response coordination across sectors and jurisdictions, investigating the characteristics and gaps of the 2011 Thailand flood response operations. Design/methodology/approach The large-scale flood response coordination was measured as an inter-organizational network. An extensive content analysis of news reports was conducted to identify the participating organizations and relationships among them that emerged during the initial flood response operations. Social network analysis was used to examine the patterns and gaps of coordination among the organizations. Findings The research identified three major gaps that might weaken the response coordination. First, the coordination structure was highly fragmented with many isolated actors. Second, the benefit of inter-sector relationships was not well leveraged in the system due to weak reciprocal relationships across sectors. Third, provincial level organizations did not serve as a strong liaison between local actors (cities) and national actors. Practical implications Based on the findings, the research offers suggestions to improve the performance of response coordination in recurring flood disasters. Originality/value This study is distinctive in its examination of structural characteristics of large-scale, inter-sector and multi-jurisdictional flood response coordination in Thailand. Previous studies have explored how citizens were organized and responded to flood disasters at the local level, and measured indicators or causes of response resilience at the provincial level system. Yet, studies examining the patterns of coordination structure among response organizations across all affected-jurisdictional authorities and sectors have been lacking.

Participatory management of an urban world heritage site

2016 ◽  
Vol 6 (1) ◽  
pp. 14-33 ◽  
Author(s):  
Mathieu Dormaels
Keyword(s):  
Methodological Approach ◽  
World Heritage ◽  
World Heritage Site ◽  
Participatory Management ◽  
General Context ◽  
Management Tools ◽  
Content Type ◽  
Heritage Site ◽  
Local Actors

Purpose – Within the general context of the Historic Urban Landscape approach and the promotion of community involvement in heritage site management, the purpose of this paper is to describe and to understand the case of Old Québec in order to analyse the management tools put in place, so as not only to grasp the issues and challenges, but also to find out how these tools are perceived by the local actors directly involved. Design/methodology/approach – The conceptual approach of this study is twofold. On the one hand, the author has adopted a phenomenological perspective of heritage, where heritage is understood as a social construction. On the other hand, because the goal of this study is to understand an initiative produced by local actors, the author chose an empirical approach that fosters first a descriptive and then an interpretive analysis of a phenomenon with potentially complex dynamics. To do so, the author chose to conduct the research by carrying out a case study, by using three methods of data collection: non-participating observation, semi-structured interviews and document analysis. Findings – By analysing this case in its context, this research gives a better understanding of this community based initiative of participatory management in the world heritage site of the historic district of Old Québec. It demonstrate how these processes involves issues and challenges, even in a 20 years old inscribed site. It also highlights key elements for this type of initiative that, beyond this case, may be useful to be considered by site managers. Research limitations/implications – As with any case study, this research is highly dependent on the context, and that constitutes the main limitation. Consequently, the findings of this analysis can only be generalized as recommendations. Other case studies should be conducted to better understand the influence of context, and to bring out similarities between various initiatives. Originality/value – More than “best practices”, whose relevance may be questionable for their lack of consideration of the context, this paper aims to provide an example of participatory management and to indicate some key elements that seem to be useful for this kind of initiatives. It also raises important questions on the relevance of such management tools in context less experienced or without previous involvement of local communities. Finally, it proposes a conceptual framework and a methodological approach for the study of such cases.

Contextual and linguistic challenges for French business schools to achieve international accreditation: experts as boundary-spanners

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mary Vigier ◽  
Michael Bryant
Keyword(s):  
Higher Education ◽  
Business Schools ◽  
Boundary Spanning ◽  
Administrative Staff ◽  
Critical Perspective ◽  
Content Type ◽  
Education Philosophy ◽  
Linguistic Challenges ◽  
Shed Light

Purpose The purpose of this paper is to explore the contextual and linguistic challenges that French business schools face when preparing for international accreditation and to shed light on the different ways in which experts facilitate these accreditation processes, particularly with respect to how they capitalize on their contextual and linguistic boundary-spanning competences. Design/methodology/approach The authors interviewed 12 key players at four business schools in France engaged in international accreditations and in three specific categories: senior management, tenured faculty and administrative staff. The interview-based case study design used semi-structured questions and an insider researcher approach to study an underexplored sector of analysis. Findings The findings suggest that French business schools have been particularly impacted by the colonizing effects of English as the mandatory language of the international accreditation bodies espousing a basically Anglophone higher education philosophy. Consequently, schools engage external experts for their contextual and linguistic boundary-spanning expertise to facilitate accreditation processes. Originality/value The authors contribute to language-sensitive research through a critical perspective on marginalization within French business schools due to the use of English as the mandatory lingua franca of international accreditation processes and due to the underlying higher-education philosophy from the Anglophone academic sphere within these processes. As a result, French business schools resort to external experts to mediate their knowledge and competency gaps.

Developing IT-enabled performance monitoring system for green logistics: a case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Deepti Chhabra ◽  
Rajesh Kr Singh ◽  
Vikas Kumar
Keyword(s):  
Travel Time ◽  
Monitoring System ◽  
Carbon Emissions ◽  
Performance Monitoring ◽  
Local Level ◽  
Green Logistics ◽  
Time Saving ◽  
Content Type ◽  
Green Performance

PurposeLogistics companies are compelled to improve their efficiency and the environmental performance by introducing the green concept in their operations. The main purpose of the paper is to have continuous monitoring and tracking of logistics operations to enhance the green performance.Design/methodology/approachThis research uses a case study approach. It illustrates a monitoring system to digitize the logistics activities by sending real-time GPS data to the server and capture the surrounding pictures with the help of the internet of things (IoTs) based camera. Data generated through digitization is mathematically analyzed for ensuring a green logistic system. The alerts due to the halts, help in keeping a check on fuel consumption, carbon emissions and security of logistics. Performance indicators such as carbon emissions and the value of travel time saving (VTTS) are selected for the study.FindingsThe findings of the study show that the actual travel time and distances are higher than the estimated travel time and distances. It also reveals that actual travel routes with diversions involve a considerably higher amount of carbon emissions during all sample travels. The results indicate a considerable saving in terms of carbon emissions, time and cost savings by effective practices of Green Logistics in Monitoring system (MSGL). These findings can help the top management of logistics companies in formulating effective strategies for technology applications in logistic operations to ensure green performance.Research limitations/implicationsThe study has been carried out under certain set of conditions, which may vary depending upon the organizations. Also certain more environmental dimensions for performance monitoring can be used as a future scope of study. Further studies also need to be carried out to widen the scope of the MSGL model at a global level rather than only at local level.Originality/valueAny organization which deploys transportation as part of their activity can use this MSGL model and then do the mathematical analysis to reduce the CO2 emissions, reduce the time and extra cost. The value of this study lies in the fact that government is trying different methods and models to reduce pollution. This MSGL should be made compulsory by the government as a part of their policies for environment of the country.

Co-leadership: public sector case studies using reciprocal expectations

2018 ◽  
Vol 32 (2) ◽  
pp. 13-15
Author(s):  
Mike Donnelly ◽  
Wayne Graham
Keyword(s):  
Case Studies ◽  
Public Services ◽  
Organizational Context ◽  
Good Governance ◽  
Complex Environments ◽  
Content Type ◽  
Governance Practice ◽  
The Government ◽  
Practical Implications

Purpose The paper aims to introduce the reciprocal expectations (RE) approach to co-leadership and outlines the complex environments within which public services operate. Design/methodology/approach A case study of two government departments is undertaken to apply the RE approach within a public services context. Findings The application of the RE approach to co-leadership resulted in the mending of broken relationships, thereby providing the basis for stable, effective government, and restoring Ministerial confidence in the government departments. Practical implications Strong and effective co-leadership can be achieved when attributes of trust, honesty, and clear expectations are facilitated and mutually adopted. Originality/value The organizational context of elected and professional leaders in government is complex, unique, and requires special attention. The RE approach is original, and the case studies contribute to the knowledge of co-leadership and the benefits of the RE approach to good governance practice.

Citizen engagement in South Africa: the case Prince Albert

2018 ◽  
Vol 14 (4) ◽  
pp. 232-244
Author(s):  
Vinitha Siebers
Keyword(s):  
South African ◽  
Local Governments ◽  
Single Case ◽  
Local Level ◽  
Third Party ◽  
Citizen Engagement ◽  
Content Type ◽  
Engagement Process ◽  
South African Constitution

Purpose The purpose of this paper is to gain insight in how South African local governments organize citizen engagement. The new South African constitution provides ways to construct and implement citizen engagement at local level. However, understanding citizen engagement at local level is still a challenge and municipalities search for proper structures and mechanisms to organize citizen engagement efficiently. Design/methodology/approach Interviews with different municipal actors were analyzed using a single case study method. As a primary unit of analysis, a specific project in which citizen engagement is organized was used. In addition, document analysis and a focus group were used to deepen understanding. Findings The findings reveal that citizen engagement is a viable strategy to identify the needs of the community if facilitated by a third party and that learning leadership is important when organizing citizen engagement. Originality/value The value of this research is the exploration of the citizen engagement process. It sheds light on the conditions that play a role when a local government organizes citizen engagement. As local governments search for ways to effectively organize and structure citizen engagement, insight into these conditions is helpful.

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