scholarly journals Market shaping dynamics: interplay of actor engagement and institutional work

2020 ◽  
Vol 35 (9) ◽  
pp. 1425-1439
Author(s):  
Julia A. Fehrer ◽  
Jodie Conduit ◽  
Carolin Plewa ◽  
Loic Pengtao Li ◽  
Elina Jaakkola ◽  
...  
Keyword(s):  
Design Methodology ◽  
Recent Literature ◽  
Future Market ◽  
Illustrative Case ◽  
Institutional Work ◽  
Content Type ◽  
Resource Density ◽  
Illustrative Case Study ◽  
Market Shaping

Purpose Combining institutional work and actor engagement (AE) literature, this paper aims to elucidate how the collective action of market shaping occurs through the interplay between market shapers’ institutional work and engagement of other market actors. While markets are shaped by actors’ purposive actions and recent literature notes the need to also mobilize AE, the underlying process remains nebulous. Design/methodology/approach This paper is conceptual but supported by an illustrative case study: the Winding Tree. This blockchain-based, decentralized travel marketplace shapes a market by decoupling existing resource linkages, creating new ones and stabilizing others through a dynamic, iterative process between the market shaper’s institutional work and others’ AE. Findings The paper develops a dynamic, iterative framework of market shaping through increased resource density, revealing the interplay between seven types of market shapers’ institutional work distilled from the literature and changes in other market actors’ engagement dispositions, behaviors and the diffusion of AE through the market. Originality/value This research contributes to the emergent market shaping and market innovation literature by illustrating how the engagement of market actors is a fundamental means of market shaping. Specifically, it advances understanding of how market shapers’ institutional work leads to new resource linkages and higher resource density in emergent market systems through AE. The resultant framework offers an original, critical foundation for future market shaping research.

An abductive approach to qualitative built environment research

2017 ◽  
Vol 17 (4) ◽  
pp. 356-372 ◽  
Author(s):  
Bankole Awuzie ◽  
Peter McDermott
Keyword(s):  
Qualitative Research ◽  
Built Environment ◽  
Design Methodology ◽  
Illustrative Case ◽  
Economic Sustainability ◽  
Content Type ◽  
History Of ◽  
Illustrative Case Study ◽  
Comprehensive Study

Purpose Qualitative researchers are often confronted with a dilemma of selecting an appropriate approach within which to situate their research. This has led to successive attempts by qualitative researchers in the built environment (BE) to combine two dominant approaches – deductive and inductive; in the conduct of their inquiry. Such attempts can be traced to the poor comprehension of the abductive approach. The purpose of this paper is to elucidate the principles of the abductive approach and illustrate its applicability within the context of BE qualitative research. Design/methodology/approach In this study, an illustrative case study is used to depict the usefulness of the abductive approach in BE research. The case relied upon is a recently completed study of an infrastructure delivery system and an assessment of the system’s ability to deliver on socio-economic sustainability objectives. Findings It was established that extant theories, particularly those with a history of provenance, could be used as a basis for the development of testable propositions for assessing certain phenomena, qualitatively. However, the manner in which these propositions are utilised under an abductive approach is pivotal to the generation of credible findings. Research limitations/implications It is expected that the findings of this paper would create awareness among researchers on the relevance of an abductive approach to qualitative research. Originality/value This study makes an authentic contribution towards resolving the challenge confronting qualitative researchers within the BE discipline as it pertains to selecting between deductive and inductive approaches. In this case, an abductive approach is suggested and its modalities shown through a comprehensive study.

Country of origin branding: an integrative perspective

2016 ◽  
Vol 25 (4) ◽  
pp. 322-336 ◽  
Author(s):  
Roderick J. Brodie ◽  
Maureen Benson-Rea
Keyword(s):  
Country Of Origin ◽  
Theoretical Framework ◽  
Illustrative Case ◽  
Business Relationships ◽  
Content Type ◽  
Brand Meaning ◽  
Value Propositions ◽  
Illustrative Case Study ◽  
Strategic Perspective

Purpose A new conceptualization of the process of country of origin (COO) branding based on fresh theoretical foundations is developed. This paper aims to provide a strategic perspective that integrates extant views of COO branding, based on identity and image, with a relational perspective based on a process approach to developing collective brand meaning. Design/methodology/approach A systematic review of the literature on COO branding and geographical indicators is undertaken, together with a review of contemporary research on branding. Our framework conceptualizes COO branding as an integrating process that aligns a network of relationships to co-create collective meaning for the brand’s value propositions. Findings An illustrative case study provides empirical evidence to support the new theoretical framework. Research limitations/implications Issues for further research include exploring and refining the theoretical framework in other research contexts and investigating broader issues about how COO branding influences self and collective interests in business relationships and industry networks. Practical implications Adopting a broadened perspective of COO branding enables managers to understand how identity and image are integrated with their business relationships in the context of developing collective brand meaning. Providing a sustained strategic advantage for all network actors, an integrated COO branding process extends beyond developing a distinctive identity and image. Originality/value Accepted consumer, product, firm and place level perspectives of COO branding are challenged by developing and verifying a new integrated conceptualization of branding.

scholarly journals The drivers of omni-channel shopping intention: a case study for fashion retailing sector in Danang, Vietnam

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Thi Hieu Hanh Truong
Keyword(s):  
Design Methodology ◽  
Recent Literature ◽  
Theoretical Perspective ◽  
Point Of View ◽  
Content Type ◽  
Customer Perception ◽  
Channel Strategy ◽  
Retail Setting ◽  
Managerial Perspective

PurposeThe purpose of this paper is to look into the mechanism in which customers involve themselves in omni-channel retail setting and use its advantages.Design/methodology/approachVia an empirical analysis through surveying customers, this paper assesses and confirms the drivers of omni-channel shopping intention within the context of fashion retailing sector in Danang.FindingsThe findings highlight the significance of customer perception of research shopping (including showrooming and webrooming) behaviours, compatibility and risk to their intention towards omni-channel shopping, implying profound understanding of designing effective omni-channel retailing strategy.Originality/valueFrom a theoretical perspective, comprehending customer perception of the omni-channel concept has emerged as an important theme in recent literature as well as in practitioners' reports. Hence, the meaningful contribution of this study is the involvement in the attractive steam of study. From a managerial perspective, this study could offer guidance to retailers or managers about developing a successful omni-channel strategy from a customer point of view.

The use of accounting in managing the institutional complexities of a festival organisation pursuing financial and social objectives

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Per Ståle Knardal ◽  
John Burns
Keyword(s):  
Design Methodology ◽  
Qualitative Case Study ◽  
Primary Data ◽  
Institutional Work ◽  
Institutional Complexity ◽  
Content Type ◽  
The Public ◽  
Alternative Community ◽  
Insight Into

Purpose The purpose of this paper is to explore the use of accounting when managing the institutional complexities of a festival organisation pursuing financial and social objectives. Specifically, it focuses on how accounting can be implicated in handling a festival’s multiple and potentially conflicting logics. Also, through mobilising the concept of institutional work, the following builds on our knowledge of the importance of what people do, in managing an organisation’s institutional complexity. Design/methodology/approach This paper is grounded in a qualitative case study, for which the primary data derives from interviews, plus examination of internal documents and information in the public domain. Findings The festival studied is commercially successful, though ultimately one of its main organisational goals is to maximise donations to charitable causes. Other goals include: offering an alternative community through music, particularly to the young; fostering new and innovative artistry; and nurturing a festival family that is rooted to a large extent in its army of volunteers. The paper reveals how seeking such goals simultaneously requires the handling of logics that potentially can pull in opposite directions. Moreover, it highlights the efforts of festival organisers to maintain coexistence between the different logics, including the utilisation of accounting, accounts and accountability to facilitate this. Originality/value There are three main contributions of the paper. First, it offers new insight into how accounting can be purposefully used to mediate between potentially opposing logics in a complex organisational setting. Second, the paper extends our knowledge of the use of accounting specifically within a popular culture context. Third, the following adds to recent use of the concept of institutional work to understand why and how people mobilise accounting to handle institutional complexity in organisational settings.

Internet of Things and business processes redesign in seaports. The case of Hamburg

2016 ◽  
Vol 22 (2) ◽  
Author(s):  
Marco Ferretti ◽  
Francesco Schiavone
Keyword(s):  
Internet Of Things ◽  
Business Process ◽  
Design Methodology ◽  
Business Processes ◽  
Research Question ◽  
Illustrative Case ◽  
Port Management ◽  
Type Design ◽  
Illustrative Case Study

Purpose The goal of the present article is to contribute to the extant literature about the exploitation of IoT in seaports by illustrating in detail how such IT infrastructures can impact on the redesign of their business processes. Thus, the research question of the study is: how do IoT technologies redesign the business processes of seaports? Design/methodology/approach The article reports the illustrative case study of the German Port of Hamburg, one of the main European seaports, which widely adopted technologies based on IoT over the last few years. Findings The results show the adoption of IoT technologies widely redesigns and improves the performance of all the main business process of the port analysed, in particular those processes related to technology and information of the organisation. The IoT-driven BPR must be planned strategically by the port management and implies the involvement of all the port stakeholders and, if necessary, the hiring external professional partners. Originality/value Despite some authors report generically which are the ports operational domains more affected by IoT, there is a lack of studies about the specific implications of the adoption of such technologies on the BPR of seaports. The article fills in this gap.

How much is enough? The role of effort in market shaping

2020 ◽  
Vol 35 (9) ◽  
pp. 1441-1451
Author(s):  
Gediminas Lipnickas ◽  
Jodie Conduit ◽  
Carolin Plewa ◽  
Dean Wilkie
Keyword(s):  
Conceptual Framework ◽  
Value Creation ◽  
Future Market ◽  
Content Type ◽  
Resource Density ◽  
Potential Resource ◽  
Conceptual Paper ◽  
Effort Reduction ◽  
Market Shaping

Purpose Market shaping research predominantly focusses on the activities of the market shaper, rather than the equally important roles of other market actors. Market shapers may enhance resource density and value creation within markets, yet such influences cannot exhaustively explain how markets get shaped. Other market actors also must and do exert effort in the value co-creation processes; this study aims to explore the effects of reducing their efforts, as a mechanism to facilitate market shaping. Design/methodology/approach This conceptual paper uses a theory adaptation approach to link value co-creation with market shaping and effort. It offers a conceptual framework and five propositions that outline the role of effort reduction in the value co-creation process to achieve market shaping. Findings The proposed conceptual framework indicates how enhanced resource density, resulting from the firm’s market shaping activities and reduced effort lead to enhanced value creation for market actors. Effort reduction can be achieved by reducing either the level of resource input required or the activities required to access, transform and combine resources to co-create value. Potential resource flows then may benefit the market shaper. Originality/value This research contributes to emergent market shaping literature by offering effort reduction as a viable tactic. Specifically, it broadens the scope of consideration of effort in value co-creation, and it advances understanding of resource density as a focal market shaping construct. The resultant framework offers a foundation for future market shaping research.

scholarly journals The paradox of embedded agency from a strong structuration perspective

2019 ◽  
Vol 16 (1) ◽  
pp. 60-92 ◽  
Author(s):  
Ahmed Othman Rashwan Kholeif ◽  
Lisa Jack
Keyword(s):  
World Bank ◽  
Middle Managers ◽  
Monitoring And Evaluation ◽  
Illustrative Case ◽  
Content Type ◽  
The World Bank ◽  
The World ◽  
Strong Structuration ◽  
Illustrative Case Study

PurposeThis paper aims to use Stones’ strong structuration theory (SST) that combines Giddens’ duality and Archer’s analytical dualism to deal with the paradox of embedded agency, focussing on resistance, in the budgeting literature. It also applies this framework to an illustrative case study that examines a failed attempt to implement performance-based budgeting (PBB) in the Egyptian Sales Tax Department (ESTD).Design/methodology/approachThe authors have used SST as an analytical framework. Longitudinal case study data were collected from interviews, observations, discussions and documentary analysis and from publicly available reports and other media issued by the World Bank.FindingsThe SST framework identifies the circumstances in which middle managers as embedded agency have limited possibilities to change their dispositions to act and identify opportunities for emancipation in the wider social context in which they are embedded. The official explanation for the failure to implement PBB in Egypt was obstruction by middle managers. The findings of this study provide an alternative explanation to that published by the World Bank for the failure to institutionalise PBB in Egypt. It was found that the middle managers were the real supporters of PBB. Other parties and existing laws and regulations contributed to the failure of PBB.Research limitations/implicationsAs a practical implication of the study, the analysis presented here offers an alternative interpretation of the failure of the Egyptian project for monitoring and evaluation to that published by the World Bank. This case and similar cases may enhance the understanding of how and when monitoring and evaluation technologies should be introduced at the global level to manage conflicts of interest between agencies and beneficiaries.Originality/valueThis paper contributes to the extant management accounting literature on the use of ST in addressing the paradox of embedded agency in making or resisting structural change. It uses SST to integrate Giddens’ ST with critical realist theory, incorporating duality and dualism in a stronger model of structuration. The SST framework offers a means of analysing case studies that result from interactions and conjunctures between different groups of actors at different ontological levels. The paper also examines the issue of embedded agency in budgeting research using an illustrative case study from a developing country, Egypt.

scholarly journals The interplay of managerial and non-managerial controls, institutional work, and the coordination of laterally dependent hospital activities

2017 ◽  
Vol 14 (4) ◽  
pp. 467-495 ◽  
Author(s):  
Kari Nyland ◽  
Charlotte Morland ◽  
John Burns
Keyword(s):  
Design Methodology ◽  
The Other ◽  
Future Research ◽  
Structured Interviews ◽  
Institutional Work ◽  
Senior Managers ◽  
Content Type ◽  
Per Se ◽  
Complex Settings

Purpose The purpose of this paper is to explore two hospital departments, one of which is laterally dependent on the other to function, but which are subject to distinct vertical managerial controls. This complexity in vertical–lateral relations generates tension amongst the hospital’s senior managers and a perception of coordination difficulties. However, this paper shows how the interplay between managerial and non-managerial controls, plus important employee “work”, moderates tension and facilitates day-to-day lateral coordination at the patient-facing level. Design/methodology/approach This is a case-study, relying mostly on the findings of semi-structured interviews. Theoretically, the paper draws from previous insights on inter-organisational relations (but informing the focus on intra-organisational coordination) and an “institutional work” perspective. Findings Consistent with much extant literature, this paper reveals how non-managerial controls help to moderate tensions that could emerge from the coercive use of managerial controls. However, the authors also show a maintained influence and flexibility in the managerial controls at patient-facing levels, as new circumstances unfold. Research limitations/implications The findings of this paper could generalise neither all laterally dependent spaces in hospitals nor patterns across different hospitals. The authors recommend future research into the dynamics and interaction of managerial and non-managerial controls in other complex settings, plus focus on the purposeful work of influential agents. Originality/value The paper has two primary contributions: extending our knowledge of the interplay between managerial and non-managerial controls inside complex organisations, where non-managerial controls reinforce rather than displace managerial controls, and highlighting that it is seldom just controls per se which “matter”, but also agents’ purposeful actions that facilitate coordination in complex organisations.

scholarly journals The Twilight Effect, post-film tourism and diversification: the future of Forks, WA

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Daniel William Mackenzie Wright ◽  
David Jarratt ◽  
Emma Halford
Keyword(s):  
Local Community ◽  
Destination Image ◽  
Direct Result ◽  
Illustrative Case ◽  
Diversification Strategy ◽  
Content Type ◽  
Environmentally Sustainable ◽  
Twilight Saga ◽  
Illustrative Case Study

PurposeThe visitor economy of Forks now clearly relies upon a niche form of tourism – as fans of The Twilight Saga are drawn to the setting and filming location of the films. The purpose of this study is to consider the process of diversification and subsequently present recommendations that could inform a future diversification strategy for Forks, in preparation for a post-film tourism scenario.Design/methodology/approachThe research methods employed in this study have two interlinked but distinct elements. Firstly, the Twilight Effect in Forks (WA, USA) is considered as an illustrative case study to shed light on the issues facing a destination that has seen a tourism boom as a direct result of popular culture – The Twilight Saga Franchise. Secondly, a scenario thinking and planning approach is applied when considering the “long-view” future of tourism in Forks.FindingsThis article presents a post-film tourism future scenario for Forks; it suggests tourism diversification and a shift towards cultural heritage and wellness. Forks is well placed to afford such tourism experiences, as it offers unique cultural and natural characteristics; furthermore, these could be utilised to create and maintain a distinctive destination image. In doing so a more socially and environmentally sustainable industry can be established, one which supports the local community, including the Quileute tribe.Originality/valueThe article offers original discussions within the film-tourism literature with novel approaches to understanding the management and pre-planning opportunities for destinations that have become popular film tourism locations, with the application of a “Tourism Diversification Model”. The model is adapted from Ansoff Matrix and can be applied as a framework in future studies exploring destination diversification. The investigation of Forks as a post-film tourism case study alone is unique, and the discussions and findings presented are original.

scholarly journals Knowledge exchange and management research: barriers and potentials

2018 ◽  
Vol 30 (2) ◽  
pp. 169-182 ◽  
Author(s):  
Torben Bager
Keyword(s):  
Collaborative Research ◽  
Knowledge Exchange ◽  
Case Study Research ◽  
Secondary Data ◽  
Illustrative Case ◽  
Management Research ◽  
Content Type ◽  
Illustrative Case Study ◽  
High Level

Purpose The growing involvement of management researchers in knowledge exchange activities and collaborative research does not seem to be reflected in a growing academic output. The purpose of this paper is to explore barriers for the limited academic output from these activities as well as the potential for ‘interesting’ papers. Design/methodology/approach The paper uses secondary data and statistics as well as an illustrative case study to trace knowledge exchange activities and barriers for academic output based on these activities. Findings The paper identifies a number of barriers for the turning of data derived from knowledge exchange activities into academic papers such as low priority of case study research in leading management journals, a growing practice orientation in the research funding systems, methodological challenges because of limited researcher control and disincentives for researcher involvement in knowledge exchange activities. The paper also identifies a potential for ‘interesting’ research and discoveries through collaborative research. Research limitations/implications Diminishing the barriers for collaborative and case-based research and exploring the potential for ‘interesting’ discoveries has the potential to increase the number of published papers with a high level of scientific rigor as well as a high level of relevance for practice. Originality/value An outcome focus on the relationship between knowledge exchange activities and management research is to the author’s knowledge new in the debate about weak practical relevance of management research.

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