Quality management system in higher education institutions and its impact on students' employability with the mediating effect of industry–academia collaboration

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jawad Abbas ◽  
Kalpina Kumari ◽  
Waleed Mugahed Al-Rahmi
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Engineering Students ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Sampling Technique ◽  
Mediating Effect ◽  
Capital Theory ◽  
Content Type

PurposeBased on the principles of the human capital theory, this study investigates the role of the quality management system (QMS) in higher education institutions (HEIs) in developing successful employability attributes among graduates. Considering industry as a prominent stakeholder in academia, the authors took industry–academia collaboration as the mediating variable.Design/methodology/approachUsing the European Foundation for Quality Management model, the author analyzed how QMS in public HEIs located in London, the United Kingdom (UK), impacts business management, computer science and engineering students' employability. Following the nonprobability convenience sampling technique, this study included data from 324 local and international students.FindingsThe structural analysis identified QMS as a significant factor in enhancing students' employability, and industry–academia collaboration is found to act as a partial mediator in this relationship.Originality/valueThe management of HEIs in developing countries can take valuable guidelines from this study and integrate QMS in their institutions in developing their students' employability, as it is being done by HEIs in the UK.

scholarly journals A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic

2020 ◽  
Vol 12 (11) ◽  
pp. 4769 ◽  
Author(s):  
David Vykydal ◽  
Martin Folta ◽  
Jaroslav Nenadál
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Lessons Learned ◽  
Success Factor

Quality has become an increasingly important and critical success factor at higher education institutions, particularly universities. Numerous discussions have been held about education quality in the context of sustainable development. However, the quality of that education strongly depends on the overall quality of the management system which operates at schools. The principal aim of this article is to present the approaches to the quality management systems’ development and their assessment at universities, and share some lessons learned from this area of research. Some possibilities of the ISO 9001 standard’s implementation, as well as the application of excellence models as a response to community demands, will be discussed, especially in the context of the recently-introduced Act No. 111/1998 Coll on Higher Education Institutions, which requires quality assurance and quality evaluation. A case study from The VSB-Technical University of Ostrava shows approaches, results and effects of the quality management system implementation.

scholarly journals Legal framework for quality assurance in the Republic of Moldova higher education

2021 ◽  
Vol 97 ◽  
pp. 01040
Author(s):  
Doina Usaci ◽  
Lilia Sargu
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Quality Management ◽  
Total Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Total Quality ◽  
Republic Of Moldova ◽  
The Republic

In the current economic context, quality has become a source of competitive advantage, and universities that want to achieve academic excellence must perceive quality as something integral to their activities. The purpose of this research is to demonstrate that without establishing an efficient mechanism for quality assurance and evaluation, higher education institutions turn into diplomas mills, being rather an impediment to the cultural, economic and social development of society. So, in order to ensure the success of the scientific approach, the following methods were used: scientific documentation; analytical-synthetic methods; the method of comparing and generalizing theoretical and practical data. The analysis of the quality of higher education in Moldova in terms of the provisions of the Bologna Process raised a fundamental question - the acute need for effective external evaluation mechanisms of higher education institutions in parallel with the internal mechanisms of institutions. As a result, following the empirical study, we conclude that the universities of the Republic of Moldova do not face significant problems that seriously affect the performance of the total quality management system, but they must really make efforts to improve the dimensions analyzed in within this research, in order to obtain the benefits expected from the implementation of the total quality management system.

scholarly journals The Main Benefits of the Implementation of the Quality Management System in Higher Education Institutions in Angola

2019 ◽  
Vol 23 (3) ◽  
pp. 122 ◽  
Author(s):  
Nicolay Africano ◽  
Ana S. Rodrigues ◽  
Gilberto Santos
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Student Satisfaction ◽  
Management System ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Student Assessment ◽  
Teaching Improvement ◽  
Teacher Competences ◽  
Quantitative Development

<p><strong>Purpose:</strong> The aim of this study is to obtain a diagnosis regarding the implementation of QMS (Quality Management System) according to ISO 9001 in Higher Education Institutions (HEIs) of Angola.</p><p><strong>Methodology/Approach:</strong> The research was conducted through a questionnaire proposed to survey selected 55 institutions. Fifty completed questionnaires were received, representing the sample of this work. The statistical analysis SPSS version 22.0 for Windows was used for the treatment of the data.</p><p><strong>Findings:</strong> The results of the study show that of the 50 Angolan HEIs surveyed, only 20% of them have the Quality Management System implemented. As main benefits of the implementation of the QMS in HEIs of Angola, we can highlight: Improvement of the quality of teaching; Improvement of student satisfaction; Improvement of confidence of students and other stakeholders; Improvement in student assessment; Improvement of teacher competences.</p><p><strong>Research Limitation/implication:</strong> The main limitation of the study lies in the fact that of the 50 Angolan HEIs referred, only 20% of them have the Quality Management System implemented, which shows that there is still much work to be done in this area.</p><strong>Originality/Value of paper:</strong> Higher education in Angola has had an evolution in terms of demand and access. Due to the quantitative development of higher education in Angola, it is necessary to be accompanied by qualitative growth, which implies the reinforcement of the need for quality management.

The influence of quality management on organization performance: service quality and product characteristics as a medium

2020 ◽  
Vol 38 (3) ◽  
pp. 383-403
Author(s):  
Sumardi Sumardi ◽  
Adji Achmad Rinaldo Fernandes
Keyword(s):  
Quality Management ◽  
Service Quality ◽  
Management System ◽  
Quality Management System ◽  
Service Performance ◽  
Mediating Effect ◽  
Company Performance ◽  
Product Characteristics ◽  
Content Type

PurposeThe effect of the quality management system on service performance. The mediating effect of service quality on the influence of the quality management system on service performance. The mediating effect of product characteristics on the influence of the quality management system on service performance.Design/methodology/approachThe analysis unit of this research were the service organizations/fields presented by each of the experts working in the consulting companies/business entities of construction planners that have Grade 4 qualification and have been the members of Inkindo registered since 2016 and located in the territory of Indonesia. The sample target were the organizations/fields of the consulting companies represented by the permanent experts or skilled manpower working accordingly with the field of construction planning services. This becomes important, considering that the position of experts is crucial to the success and quality of the management of construction planner consulting services. Determination of the use of the sample was based on the rule of thumb in SEM, which amounted to 10 × 20 indicators or 200 respondents.FindingsThere is significant influence between the variables of the quality management system to service quality and company performance, but there is no significant effect on product characteristics. The analysis also showed that mediating effects to service quality or characteristics of the product were not found on the influence of the quality management system to company performance.Originality/valueThe quality management system focuses on earning users’ satisfaction by applying basic principles to the management of good companies. The scope of a broad management system not only revolves around the quality of products making the quality management system very well applied in various types of companies or organizations, but it can also be applied to organizing-related services to customers.

scholarly journals Identification of Risks and Opportunities in the Quality Management System of an Educational Organization

2020 ◽  
pp. 073-086
Author(s):  
S. A. Kucheryavenko ◽  
◽  
S. A. Petrenko ◽  
A. N. Nazarova ◽  
◽  
...  
Keyword(s):  
Higher Education ◽  
Risk Management ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Educational Organization ◽  
Management Tools ◽  
Risk Probability ◽  
Tools And Methods

Approaches to identification and analysis of risks and opportunities are considered using the example of an educational organization. The article presents the tools for identifying risks and opportunities that are used at different stages of risk management in an educational organization. The main approaches necessary for the functioning of the quality management system are highlighted. The application of basic risk management tools is considered. Examples of criteria for assessing the likelihood of risk occurrence - a typical scale of risk probability - are given. The results of testing the tools and methods for identifying risks and opportunities in an educational organization, presented in the article, can be used by specialists in quality management in higher education institutions.

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