The fluid power: constructing the concept of power in community-based tourism in Indonesia

2020 ◽  
Vol 14 (4) ◽  
pp. 515-537
Author(s):  
Cicilia Larasati Rembulan ◽  
Avin Fadilla Helmi ◽  
Bagus Riyono
Keyword(s):  
Social Situation ◽  
Fluid Power ◽  
Group Discussions ◽  
Community Based ◽  
Content Type ◽  
Business Context ◽  
Relationship Processes ◽  
Comprehensive Framework ◽  
Business To Business ◽  
Practical Implications

Purpose The concept of power in the literature is not conclusive yet and still contradictive. As contested concept, power have multi-definition in the literature. This study aims to construct a concept of power between organizations, state-owned enterprises (SOE) and communities in the context of community-based tourism in Borobudur, Indonesia. Design/methodology/approach Participants were 29 individuals representing SOEs (i.e. executive members) and local communities (e.g. village chiefs, community enterprise, managers and residents). Data collection was conducted through interviews, focus group discussions, field records and documents. Using grounded theory, the data were analyzed using open, axial and selective coding. Findings This study discovered that power was fluid. At first, power was a static resource then when it exchanged, it turned into relational/power interplay and at last, became output resource. There was a transformation of antecedent resources of power into a consequential source of power through relationship processes. Research limitations/implications This study should be replicated in other settings for further research, for example, in a business-to-business context and business-to-government to develop a general framework. Practical implications Policymakers should be aware of such fluid power to ensure that community-based tourism programs can benefit all parties involved. Originality/value Findings from this study make several contributions to current literature as follows: this study extends from the existing theories of power, the community-based tourism context where this study was conducted represents actual social situation allowing it to be transferrable to real environment and elaborating theory of power into a comprehensive framework.

Value co-creation in the B2B context: a diagnosis of knowledge management based on multiple case studies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Andrei Bonamigo ◽  
Camila Guimarães Frech ◽  
Ana Carolina Custódio Lopes
Keyword(s):  
Empirical Studies ◽  
Structured Interviews ◽  
Content Type ◽  
Knowledge Based ◽  
Multiple Case ◽  
Multiple Case Studies ◽  
Knowledge Asymmetry ◽  
Business To Business ◽  
Practical Implications

Purpose This study aims to empirically investigate how organizations delivering services in business-to-business relations deal with the boundary paradox and knowledge asymmetry in value co-creation. Design/methodology/approach This study adopted a qualitative multiple case study strategy. Datas were gathered through 13 semi-structured interviews that were then analyzed through the content analysis. Findings The authors identified three mechanisms that organizations use to deal with the boundary paradox and two strategies to handle the knowledge asymmetry. Research limitations/implications First, no opportunities were afforded to involve more participants. Second, owning to confidentiality reasons, not all organizations provided us documents to be analyzed. Practical implications The findings guide managers in balancing the use of contracts and trust in inter-firm collaborations and fostering the learning of customers. Also, insights to protect knowledge based on the paradox of openness in value co-creation. Originality/value This study’s findings address the gap in value co-creation literature concerning the lack of empirical studies.

scholarly journals Resource integration for co-creation between marketing agencies and clients

2018 ◽  
Vol 52 (5/6) ◽  
pp. 1329-1354 ◽  
Author(s):  
Tim Hughes ◽  
Mario Vafeas ◽  
Toni Hilton
Keyword(s):  
Relationship Marketing ◽  
Design Methodology ◽  
Resource Integration ◽  
Marketing Theory ◽  
Content Type ◽  
Integration Approach ◽  
Resource Enhancement ◽  
Operant Resources ◽  
Business To Business ◽  
Practical Implications

Purpose Resource integration is a central idea within service-dominant logic (S-D logic), but there has been little scholarly research on this aspect of theory. This paper aims to explore resource integration between marketing agencies and their clients. Design/methodology/approach In total, nine case studies have been developed using a dyadic approach of interviewing clients and members of their agency teams. This is followed-up with presentations and workshops with over 200 practitioners who validated the findings and added new perspectives. Findings The key operant resources in the client/agency context have been identified. The ways the operant resources of the actors developed during the course of resource integration, building potential resources for future co-creation are shown. The differing perspectives of the actors to each other’s contribution are highlighted. Research limitations/implications This study suggests that resource enhancement and development, as a result of integration, is important. For agency/client research, resource integration and development brings new perspectives complementing existing relationship approaches to research. The findings have implications for relationship marketing theory across business-to-business (B2B) contexts. Practical implications The findings suggest a resource integration approach that could be jointly addressed between agency and client in improving the way they work together. The discourse of co-creation suggests a way for them to talk about how to work together effectively. Suggestions are made for teaching. Originality/value This study develops the S-D logic theory through exploring resource enhancement and development in a B2B co-creation context. The dyadic nature of the research is novel in studying how marketing agencies and clients work together and new perspectives emerge from the approach.

B2B technology adoption in customer driven supply chains

2016 ◽  
Vol 31 (1) ◽  
pp. 1-12 ◽  
Author(s):  
Anthony K. Asare ◽  
Thomas G. Brashear-Alejandro ◽  
Jun Kang
Keyword(s):  
Technology Adoption ◽  
Organizational Factors ◽  
Theoretical Models ◽  
Content Type ◽  
Relational Factors ◽  
Power Trust ◽  
Comprehensive Framework ◽  
Future Work ◽  
The Impact ◽  
Business To Business

Purpose – The purpose of this article is to develop and propose a comprehensive framework that identifies the factors that influence a company’s decision to adopt business to business (B2B) technologies. Design/methodology/approach – The authors review the literature regarding technology adoption from multiple disciplines including: Supply Chain Management, Logistics, Sociology, Information Systems, Marketing and Economics. A synthesis of the review provides the foundation for developing a comprehensive model of inter-firm technology adoption. Findings – The review and synthesis finds inconsistencies in the theoretical models and constructs used in previous studies of inter-firm technology adoption. The comprehensive framework presented identifies four major categories of antecedents to technology adoption: characteristics of a technology, organizational factors, external factors and relationships. The presented model focuses attention on the inclusion of relational factors that affect the adoption of B2B technology. Research limitations/implications – An important area that has been ignored in the inter-firm adoption literature is the impact of inter-firm relationships on technology adoption. This paper emphasizes the importance of inter-firm relationships and identifies power, trust and justice as important relationships that influence the adoption of inter-firm technologies. Originality/value – The expanded framework identifies the antecedents of B2B technology adoption, which can be used as a guiding framework by both academics and practitioners. The paper also offers directions for future work in the form of propositions.

A framework of firms' business sustainability endeavours with internal and external stakeholders through time across oriental and occidental business contexts

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tzong-Ru Lee ◽  
Ku-Ho Lin ◽  
Chang-Hsiung Chen ◽  
Carmen Otero-Neira ◽  
Göran Svensson
Keyword(s):  
Measurement Properties ◽  
Validity And Reliability ◽  
Content Type ◽  
Business Sustainability ◽  
Business Context ◽  
Stakeholder Groups ◽  
Focal Firm ◽  
External Stakeholders ◽  
Practical Implications ◽  
Downstream Market

PurposeThe purpose of the paper is to test and compare a framework of firms' business sustainability endeavours with internal and external stakeholders in an oriental business context and to verify the validity and reliability of a stakeholder framework through time and across oriental and occidental business contexts.Design/methodology/approachQuantitative approach based on a questionnaire survey in corporate Taiwan with a response rate of 68.5%. Multivariate analysis is undertaken to uncover the measurement properties of a stakeholder framework.FindingsA framework of firms' business sustainability endeavours with internal and external stakeholders appears valid and reliable through time and across occidental and oriental business contexts.Research limitations/implicationsThis study verifies and fortifies a stakeholder framework through time and across business contexts consisting of five stakeholder groups: upstream, the focal firm, downstream, market and societal.Practical implicationsThe framework of firms' business sustainability endeavours provides guidance to firms in their endeavours of business sustainability with internal and external stakeholders.Originality/valueThis study contributes to existing theory and previous studies by validating a stakeholder framework of business sustainability with internal and external stakeholders beyond occidental business context to be also valid and reliable in oriental ones.

scholarly journals Mapping post-diagnostic dementia care in England: an e-survey

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rachael Frost ◽  
Kate Walters ◽  
Jane Wilcock ◽  
Louise Robinson ◽  
Karen Harrison Dening ◽  
...  
Keyword(s):  
Design Methodology ◽  
Dementia Care ◽  
Community Based ◽  
Content Type ◽  
The United Kingdom ◽  
Mailing Lists ◽  
Wide Range ◽  
Survey Responses ◽  
Practical Implications ◽  
Pathways Of Care

PurposePost-diagnostic dementia care is often fragmented in the United Kingdom, with great variation in provision. Recent policies suggest moving towards better community-based care for dementia; however, little is known on how this care is delivered. This study aimed to map the post-diagnostic dementia support provided in England a decade after the introduction of a National Dementia Strategy.Design/methodology/approachA mixed-methods e-survey (open Nov 2018–Mar 2019) of dementia commissioners in England recruited through mailing lists of relevant organisations was conducted. The authors descriptively summarised quantitative data and carried out thematic analysis of open-ended survey responses.Findings52 completed responses were received, which covered 82 commissioning bodies, with representation from each region in England. Respondents reported great variation in the types of services provided. Information, caregiver assessments and dementia navigation were commonly reported and usually delivered by the voluntary sector or local authorities. Integrated pathways of care were seen as important to avoid overlap or gaps in service coverage. Despite an increasingly diverse population, few areas reported providing dementia health services specifically for BME populations. Over half of providers planned to change services further within five years.Practical implicationsThere is a need for greater availability of and consistency in services in post-diagnostic dementia care across England.Originality/valuePost-diagnostic dementia care remains fragmented and provided by a wide range of providers in England.

A framework to manage business-to-business branding strategies

2019 ◽  
Vol 14 (2) ◽  
pp. 110-122 ◽  
Author(s):  
Fabio Cassia ◽  
Francesca Magno
Keyword(s):  
Design Methodology ◽  
Specific Situation ◽  
Content Type ◽  
The Past ◽  
Branding Strategies ◽  
B2b Branding ◽  
Number Of Customers ◽  
The Relationship ◽  
Business To Business ◽  
Practical Implications

PurposeIn the past decades, a growing body of studies has assessed the importance of brands in business-to-business (B2B) markets. However, until date, a comprehensive understanding of B2B branding strategies is lacking. Hence, the purpose of this paper is to develop a framework to select and manage B2B branding strategies.Design/methodology/approachThis study’s arguments are developed in line with MacInnis’s (2011) guidelines on conceptual contributions in marketing.FindingsAs a result of the arguments of this study, a framework is developed to identify the relationships between the types of B2B contexts and effective B2B branding strategies.Research limitations/implicationsDespite deriving from an extensive analysis of the literature, the framework requires future empirical validation. Moreover, the relationship linking a supplier to its customer is unique, and hence, each supplier should carefully select a branding strategy depending on the specific situation.Practical implicationsThe suggested framework provides actionable insights to inform managers’ decisions about the most effective B2B strategy for their firm, based on the relational complexity (number of customers, intensity of co-production and co-creation, and dyadic vs multiple-actor view).Originality/valueThis is the first study to provide a comprehensive model of B2B branding strategies. Therefore, it contributes to both advance theoretical knowledge and managerial practice.

The changing role of the salesperson: how should salespeople act today?

2019 ◽  
Vol 33 (6) ◽  
pp. 8-11
Author(s):  
Sandra Castro-González ◽  
Belén Bande
Keyword(s):  
Sales Force ◽  
Point Of View ◽  
Paper Briefly ◽  
Content Type ◽  
Business Context ◽  
Organizational Role ◽  
Key Points ◽  
Changing Role ◽  
Practical Implications

Purpose The purpose of this paper is to highlight the nature and the organizational role of salespeople and, in particular, underscore the change in salespeople’s management in the current business context. Design/methodology/approach The paper briefly explains the role of salespeople in an organization and how salespeople are gaining prominence in customer management. From this point of view, the paper suggests steps to achieve the sale. Findings It is evident that salespeople must change the way they achieve sales goals within the organization. Currently, they need to adopt a more customer-centric approach, and the paper suggests how to do this. Practical implications The paper aims to provide key points for understanding and managing the sales force within the organization. Findings are relevant for those who must manage these workers or those who simply want to know more about the characteristics of the sales force. Originality/value The paper highlights the importance of salespeople in organizations and describes how they should be managed. In addition, in some ways, the paper helps improve readers’ perception of the sales position.

Meeting the needs of different business-to-business customers

2019 ◽  
Vol 35 (11) ◽  
pp. 21-23
Keyword(s):  
Design Methodology ◽  
Business Markets ◽  
Content Type ◽  
Branding Strategies ◽  
Customer Type ◽  
Pertinent Information ◽  
Business Customers ◽  
The Relationship ◽  
Business To Business ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Brands are playing an increasingly influential role in business-to-business markets. Suppliers can become better positioned to exploit the opportunities offered by devising and implementing branding strategies appropriate to the nature of the relationship with and requirements of each customer type. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Conceptualization of science using collaboration and competences

2016 ◽  
Vol 34 (1) ◽  
pp. 2-23 ◽  
Author(s):  
Mario Karlovcec ◽  
Dunja Mladenic ◽  
Marko Grobelnik ◽  
Mitja Jermol
Keyword(s):  
Research Collaboration ◽  
Practical Implementation ◽  
Social Scientists ◽  
Community Based ◽  
Content Type ◽  
Bibliographic Data ◽  
Topic Shift ◽  
Interdisciplinary Research Project ◽  
General Topic ◽  
Practical Implications

Purpose The purpose of this paper is to propose an approach for conceptualizing science based on collaboration and competences of researchers. Design/methodology/approach The research is conducted by exploratory analysis of collaboration and competences using case studies from humanistic, engineering, natural sciences and a general topic. Findings The findings show that by applying the proposed approach on bibliographic data that readily exist for many national sciences as well as for international scientific communities, one can obtain useful new insights into the research. The approach is demonstrated with the following exploratory findings: identification of important connections and individual researchers that connect the community of anthropologists; collaboration of technical scientists in the community of anthropologists caused by an interdisciplinary research project; connectivity, interdisciplinary and structure of artificial intelligence, nanotechnology and a community based on a general topic; and identifying research interest shift described with concretization and topic-shift. Practical implications As demonstrated with the practical implementation (http://scienceatlas.ijs.si/), users can obtain information of the most relevant competences of a researcher and his most important collaborators. It is possible to obtaining researchers, community structure and competences of an arbitrary research topic. Social implications The map for collaboration and competences of a complete science can be a crucial tool for policy-making. Social scientists can use the results of the proposed approach to better understand and direct the development of science. Originality/value Originality and value of the paper is in combining text (competences) and network (research collaboration and co-authoring) approaches for exploring science. Additional values give the results of analysis that demonstrate the approach.

The employment situations and career prospects of postdoctoral researchers

2018 ◽  
Vol 40 (2) ◽  
pp. 396-411 ◽  
Author(s):  
Christine Teelken ◽  
Inge Van der Weijden
Keyword(s):  
Focus Group ◽  
Personal Agency ◽  
Group Discussions ◽  
Content Type ◽  
Theoretical Perspectives ◽  
Employment Situation ◽  
Group Meetings ◽  
Postdoctoral Researchers ◽  
Depth Interviews ◽  
Practical Implications

Purpose The purpose of this paper is to draw on the employment situation of postdoctoral researchers (postdocs) in the Netherlands, concerning their career prospects and embeddedness within their organisation, in order to discuss theoretical perspectives on academic careers. Design/methodology/approach This multi-method study consists of three parts: a survey, in-depth interviews, and three focus group meetings with postdocs as well as representatives of the human resource staff and the Dutch Research Council (NWO). This paper reports on the findings from the focus group meetings, which concentrated on how postdoctoral researchers consider their employment situation and career prospects. Findings The three focus group discussions revealed that postdocs are caught within a dual controversy, the first involves their lack of clarity concerning their career prospects and developments despite their highly valued work, the second regards the fact that they are specialized staff, contributing to the primary process of their employing organisation but faintly connected. Although the postdocs’ formal position seems weak, their situation in terms of academic socialising is much stronger and active than appears at first sight, particularly due to their personal agency. Practical implications The postdocs require and appreciate guidance and support, particularly when they must leave academia. Originality/value The paper provides new and additional insights into the position of postdocs and their career prospects. Their personal agency in pursuing further career steps is more active than expected in previous studies.

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