Maintenance of lift systems affecting resident satisfaction in low-cost high-rise residential buildings

2018 ◽  
Vol 16 (1) ◽  
pp. 17-25 ◽  
Author(s):  
Cheong Peng Au-Yong ◽  
Nur Farhana Azmi ◽  
Nur Aaina Mahassan
Keyword(s):  
Residential Buildings ◽  
Low Cost ◽  
Housing Quality ◽  
Resident Satisfaction ◽  
Structured Interviews ◽  
Contributing Factors ◽  
Breakdown Rate ◽  
Content Type ◽  
High Rise ◽  
Poor Households

Purpose Providing quality low-cost high-rise residential housing for poor households remains a major concern worldwide and especially in Malaysia. Despite government effort to maintain the quality of the housing through the Housing Maintenance Program and 1Malaysia Maintenance Fund Program (TP1M), the maintenance industry is still faced with serious housing quality problems in terms of facilities, one of which is the lift system. As the most expensive and important transportation system in a high-rise building, a lift system requires regular maintenance and inspection to provide safe and effective service to occupants. Unfortunately, most lift systems in Malaysia are not effectively maintained. The purpose of this paper is to examine contributing factors to the breakdown of lift systems, which greatly affect resident satisfaction in low-cost high-rise residential buildings. Design/methodology/approach Semi-structured interviews were conducted with three stakeholders involved in maintenance management to identify the common causes of lift breakdown. Subsequently, a questionnaire survey was used to investigate resident satisfaction with the system. Findings The results demonstrate vandalism as the most common cause for the frequent breakdown of lift system in low-cost housing. The study also reveals that there is a significant relationship between system breakdown rate and residents’ satisfaction. Originality/value The paper concludes with the recommendation that stakeholders, including both maintenance personnel and residents, should commit themselves to ensuring that the use and care of lift system are correct

Offsite construction in the Australian low-rise residential buildings application levels and procurement options

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tong Lin ◽  
Sainan Lyu ◽  
Rebecca Jing Yang ◽  
Linda Tivendale
Keyword(s):  
Construction Industry ◽  
Design Methodology ◽  
Residential Buildings ◽  
Analysis Method ◽  
Structured Interviews ◽  
Content Type ◽  
High Rise ◽  
The World ◽  
Different Levels ◽  
Selection Of

PurposePrefabricated housing has become a boom industry across the world; however, the uptake of offsite construction (OSC) approaches in Australian low-rise buildings is rather low compared with high-rise buildings in other countries. This study aims to investigate and analyse the adoption of different levels of OSC approaches and the selection of different procurement options in Australian low-rise residential buildings.Design/methodology/approachThe research objectives were pursued through a mixed research method. An empirical questionnaire survey was carried out with 35 professionals in the Australian building and construction industry. Semi-structured interviews were conducted with 20 interviewees and analysed using thematic analysis method in NVivo software.FindingsThe research results found that the most suitable OSC level for Australian low-rise buildings is components-based prefabrication and identified the barriers to OSC uptake for each OSC level. The study also showed that the best option of procuring prefabricated products is from Australian manufacturers, followed by Australian suppliers/dealers and overseas manufacturers. Panelised prefabrication and components-based prefabrication are ranked as the most suitable OSC approaches for Australian manufacturers. Modular prefabrication is regarded as the most suitable for overseas manufacturer, while components-based prefabrication is the most suitable for Australian suppliers/dealers.Originality/valueThe selection of various OSC approaches and different procurement options in the low-rise residential buildings are scarcely explored topic, and thus, this study provides knowledge of interest for both researchers and practitioners.

Experience and expression of social isolation by inner-city high-rise residents

2014 ◽  
Vol 17 (3) ◽  
pp. 151-166 ◽  
Author(s):  
Love M. Chile ◽  
Xavier M. Black ◽  
Carol Neill
Keyword(s):  
Older Adults ◽  
Inner City ◽  
Social Isolation ◽  
Age Groups ◽  
Evidence Base ◽  
Structured Interviews ◽  
Content Type ◽  
High Rise ◽  
Starting Point ◽  
Health And Social Care

Purpose – The purpose of this paper is to examine the significance of social isolation and the factors that create social isolation for residents of inner-city high-rise apartment communities. We critically examine how the physical environment and perceptions of safety in apartment buildings and the inner-city implicate the quality of interactions between residents and with their neighbourhood community. Design/methodology/approach – The authors used mixed-methods consisting of survey questionnaires supplemented by semi-structured interviews and focus group discussions using stratified random sampling to access predetermined key strata of inner-city high-rise resident population. Using coefficient of correlation we examine the significance of the association between social isolation, age and ethnicity amongst Auckland's inner-city high-rise residents. Findings – The authors found the experience and expression of social isolation consistent across all age groups, with highest correlation between functional social isolation and “being student”, and older adults (60+ years), length of tenure in current apartment and length of time residents have lived in the inner-city. Research limitations/implications – As a case study, we did not seek in this research to compare the experience and expressions of social isolation in different inner-city contexts, nor of inner-city high-rise residents in New Zealand and other countries, although these will be useful areas to explore in future studies. Practical implications – This study is a useful starting point to build evidence base for professionals working in health and social care services to develop interventions that will help reduce functional social isolation amongst young adults and older adults in inner-city high-rise apartments. This is particularly important as the inner-city population of older adults grow due to international migration, and sub-national shifts from suburbs to the inner-cities in response to governmental policies of urban consolidation. Originality/value – By identifying two forms of social isolation, namely functional and structural social isolation, we have extended previous analysis of social isolation and found that “living alone” or structural social isolation did not necessarily lead to functional social isolation. It also touched on the links between functional social isolation and self-efficacy of older adults, particularly those from immigrant backgrounds.

A place to work: examining workplace location attributes that appeal to generation Y and Z talent

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wasuthon Wisuchat ◽  
Viriya Taecharungroj
Keyword(s):  
Generation Y ◽  
Low Cost ◽  
Rapid Development ◽  
Traffic Density ◽  
Structured Interviews ◽  
Content Type ◽  
Work Activities ◽  
Development Plans ◽  
The City ◽  
Practical Implications

Purpose This paper aims to identify and to compare workplace location attributes that appealed to Generation Y and Z talent. Design/methodology/approach Semi-structured interviews were conducted with 12 participants to identify workplace location attributes. Choice-based conjoint surveys were collected from 750 Generation Y and Z individuals in the talent pool of Bangkok, Thailand to compare the importance of attributes. Findings The most important workplace location attribute was the availability and diversity of restaurants followed by place appearance, traffic density, availability of public workspaces, public transport and after-work activities. Transport-related attributes were more important for older generations, whereas public workspaces and place appearance were more important for younger talent. Practical implications To attract talent, the Bangkok Metropolitan Administration (BMA) should address the weaknesses of potential workplace locations through efficient, low-cost and rapid development plans. Although Bangkok is known for street food, BMA policies that promote restaurants as the most important attribute are limited. The BMA should initiate plans to promote the availability and diversity of restaurants. Innovation districts in Bangkok should connect to restaurants and food networks in their vicinity. Originality/value The existing literature explored factors that attract talent at the city level, but no study has investigated attractiveness at the workplace location level. Despite some similarities, workplace location attributes identified in this study were more specific than city-level attributes.

Developing a model for analyzing the factors influencing interpersonal conflict

2019 ◽  
Vol 57 (5) ◽  
pp. 1127-1144
Author(s):  
Zeinab Lalegani ◽  
Ali Nasr Isfahani ◽  
Arash Shahin ◽  
Ali Safari
Keyword(s):  
Qualitative Study ◽  
Mixed Method ◽  
Interpersonal Conflict ◽  
Organizational Factors ◽  
Structured Interviews ◽  
Contributing Factors ◽  
Content Type ◽  
Factors Affecting ◽  
Interpersonal Conflicts ◽  
Factors Influencing

Purpose The purpose of this paper is to develop and analyze a model of factors influencing interpersonal conflicts. Design/methodology/approach This research was conducted using a mixed method approach. In the qualitative study, the conceptual model of the factors affecting interpersonal conflicts was extracted from semi-structured interviews with 17 relevant experts using a theme analysis technique. Then, three hypotheses were developed based on the model and relevant theoretical evidence. Using a researcher-made questionnaire which was developed earlier based on the qualitative results, a quantitative-based survey was performed to assess the interpersonal conflicts and also the standard scale of the level of interpersonal conflicts (Jehn, 1997). The hypotheses were tested on a sample of 160 employees of Chaharmahal and Bakhtiari Province Gas Company (CBPGC). Findings The results of the qualitative study indicated that individual factors including personality dimensions and individual differences; organizational factors including five dimensions of organizational culture, organizational structure, management characteristics, intra-organization factors and human resource systems; and environmental factors influenced the creation of interpersonal conflicts. The results of the quantitative study indicated that organizational factors with an effect size of 0.502 were identified as the most important factor influencing interpersonal conflicts. Research limitations/implications The findings of this study can provide a roadmap to managers of the CBPGC to be aware of the contributing factors to conflict within their organization. Originality/value The use of mixed method to identify the causes and factors of interpersonal conflict and analyzing a context different from previous studies can be considered as the innovations of this study.

Post-tensioned concreting: its suitability for and acceptability in Sri Lanka

2019 ◽  
Vol 17 (4) ◽  
pp. 719-735
Author(s):  
Hewa Siliyange Athushla Madhubhashana ◽  
B.A.K.S. Perera ◽  
Colombapatabendige Savindi Ranthika Perera
Keyword(s):  
Sri Lanka ◽  
Literature Review ◽  
Case Studies ◽  
Construction Projects ◽  
Low Cost ◽  
Extensive Literature ◽  
Structured Interviews ◽  
Content Type ◽  
Swelling Soils ◽  
Post Tensioned

Purpose Many countries have started to use post-tensioned (PT) concrete because of its sustainability and low cost. However, it is not quite popular in Sri Lanka as the required knowhow and technology are not available within the country. By introducing PT concrete to the country, unwanted costs and time overruns could be eliminated from the construction projects. This paper, therefore, aims to identify the suitability and acceptability of PT concreting for/in Sri Lanka. Design/methodology/approach An extensive literature review was first carried out to gather knowledge on PT concreting. The four case studies that followed it included eight semi-structured interviews and a document review. Ten expert interviews were conducted finally to strengthen the findings of the literature review and case studies. Cross-case analysis and NVivo 11 content analysis software were used to analyze the data gathered. Findings Findings reveal that PT concreting saves cost and time of construction and that it can have a control over the resources required for construction, which makes it environment-friendly. PT concreting allows thinner concrete sections, extended spans, stiffer walls that resist lateral loads and stiffer foundations that resist the effects of shrinking and swelling soils. Originality/value It is found that PT concreting is more suitable for the construction industry in Sri Lanka than traditional concreting.

Assessing occupant satisfaction and energy behaviours in Toronto’s LEED gold high-rise residential buildings

2014 ◽  
Vol 8 (4) ◽  
pp. 492-505 ◽  
Author(s):  
Craig Brown ◽  
Mark Gorgolewski
Keyword(s):  
Energy Efficiency ◽  
Energy Savings ◽  
New Technologies ◽  
Residential Buildings ◽  
Indoor Environmental Quality ◽  
Efficient Manner ◽  
Content Type ◽  
High Rise ◽  
Evaluation Approach ◽  
Occupant Satisfaction

Purpose – This paper aims to present four purposes: to assess occupant satisfaction with indoor environmental quality (IEQ); to determine if occupants appear to be operating their dwellings in an energy efficient manner; to suggest ways that occupant satisfaction and behaviour can help or hinder energy efficiency; and to show that the post-occupancy evaluation approach is an effective tool in diagnosing and improving satisfaction and energy efficiency in high-rise residential buildings. Design/methodology/approach – Beyond measuring occupant satisfaction with IEQ, this paper uses scores and user comments from occupant questionnaires to identify success and indicate frustration and/or confusion with particular building technologies. It also extrapolates the energy efficiency implications of these responses in four Leadership in Energy and Environmental Design Gold residential towers. Findings – The research highlights where problems occur, particularly with the adoption of new technologies which may not be well understood by the occupants. It also identifies behaviour patterns that may negate energy efficiency strategies. Research limitations/implications – The lack of dwelling metre data prevents this research from making causal links between behaviours and their energy implications. Also, the lack of Canadian benchmarks for satisfaction of occupants means that comparisons can only be made to cases from the UK, which is less robust. Originality/value – This type of work has never been done in Canadian residential high rise towers before. It helps to better understand the process of ensuring that occupants successfully adopt innovation that can lead to energy savings.

scholarly journals Procurement of Maintenance Management for Public High Rise Residential Buildings

2021 ◽  
Vol 6 (17) ◽  
Author(s):  
AbdulLateef Olanrewaju ◽  
Anis Rosniza Nizam Akbar ◽  
Nurul Afiqah Azmi ◽  
Tan Rui Hong
Keyword(s):  
Selection Criteria ◽  
Residential Buildings ◽  
Low Cost ◽  
Publishing House ◽  
Quality Level ◽  
Existing Building ◽  
Defect Management ◽  
High Rise ◽  
International Publishing ◽  
Open Access Article

In response to the Malaysian housing shortage, various interventions introduced. However, while the housing gap is widening, problems relating to the performance and condition of the buildings on account of defects and poor maintenance is increasing unabated. This study investigated the selection criteria of maintenance procurement methods for public high-rise residential buildings through a survey involving eight (8) maintenance managers of PRIMA housings. The five (5) main selection criteria are working relationship intuition and experience, quality level, condition of the existing building, and clarity of scope. The research prompts a need for strategic defect management for public housing. Keywords: PR1MA housing, low-cost housing, AHP, outsourcing eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI:

Employee onboarding and satisfaction in US manufacturing companies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michael Kirchner ◽  
Faith Stull
Keyword(s):  
Employee Satisfaction ◽  
Design Methodology ◽  
Middle Management ◽  
Performance Evaluations ◽  
Manufacturing Companies ◽  
Structured Interviews ◽  
Contributing Factors ◽  
Content Type ◽  
New Employees ◽  
And Performance

Purpose The purpose of this study was to identify primary issues related to employee onboarding and satisfaction in US-based manufacturing companies. Design/methodology/approach In total, 19 focus groups using semi-structured interviews with senior management, middle management, tenured employees and new employees were conducted with personnel from five manufacturing companies located in the Midwest USA. Onboarding procedures, training manuals, employee satisfaction surveys and performance evaluations were subsequently reviewed. Findings Insufficient onboarding, poor communication and a perceived lack of support were reported as satisfaction concerns by manufacturing employees. In addition, management had vastly differing perspectives regarding the work environment when responses were contrasted with those from new or tenured employees. Originality/value This paper reveals contributing factors that influence satisfaction early and throughout an employee’s tenure with small- to medium-sized US manufacturing companies.

scholarly journals Human behaviour under fire situations in high-rise residential building

2017 ◽  
Vol 35 (1) ◽  
pp. 90-106 ◽  
Author(s):  
Michael Gerges ◽  
Mohammad Mayouf ◽  
Peter Rumley ◽  
David Moore
Keyword(s):  
Design Methodology ◽  
Residential Buildings ◽  
Residential Building ◽  
Human Behaviour ◽  
Content Type ◽  
Knowledge And Skills ◽  
Fire Alarm ◽  
High Rise ◽  
Evacuation Routes ◽  
Method Approach

Purpose The purpose of this paper is to investigate human behaviour under a situation of fire in high-rise residential buildings and identify the factors that motivate people to evacuate. Design/methodology/approach A literature review was conducted to identify different factors of human behaviour during a situation of fire and identify challenges during the evacuation. Through a mixed research method approach, the paper identifies human background, experience and knowledge with fire safety. The paper discusses the challenges occupants face during evacuation based on previous evacuation experience and what occupants were doing during the fire alarm. Findings The paper has identified the challenges and the factors that affect occupants’ decision during fire emergency in high-rise residential buildings. It is clear from the findings that occupants have limited knowledge and skills on how to deal with fire emergencies. Occupants tend to depend on other evacuation routes. Occupants tend to ignore the fire alarm and usually they investigate if it is true or false. Originality/value The paper provides the knowledge and findings of occupants during fire emergency to fire engineers, facility managers, owners, and other professionals to assist during the design phase, and modify designs based on this findings of this research.

scholarly journals Effect of entrepreneurial orientation on competency and micro-enterprise performance

2018 ◽  
Vol 12 (3) ◽  
pp. 379-398 ◽  
Author(s):  
Abdullah Al Mamun ◽  
Syed Ali Fazal
Keyword(s):  
Low Income ◽  
Small Businesses ◽  
Positive Influence ◽  
Mediating Effect ◽  
Enterprise Performance ◽  
Structured Interviews ◽  
Cross Sectional ◽  
Content Type ◽  
Poor Households ◽  
Entrepreneurial Competencies

Purpose This study aims to examine the effect of creativity and innovativeness, risk taking propensity, proactiveness and autonomy on entrepreneurial competency and performance among micro-enterprises in Kelantan, Malaysia. Design/methodology/approach Adopting a cross-sectional design, the authors collected data from 403 micro-entrepreneurs who were registered under “Majlis Amanah Rakyat” and “Majlis Agama Islam dan Adat Istiadat”. Quantitative data were collected through structured interviews from September 2017 to December 2017. Findings The findings revealed that creativity and innovativeness, proactiveness and autonomy had a positive influence on entrepreneurial competencies. In addition, autonomy and entrepreneurial competencies had a positive effect on micro-enterprise performance. Then, entrepreneurial competencies showed a mediating effect on the relationships between creativity, innovativeness, autonomy and micro-enterprise performance. Originality/value The findings contributed to resource-based view and enriched the entrepreneurship literature, particularly in the context of small businesses in emerging economies. This study recommended underlying organizations to pay attention to the improvement of creativity and innovativeness, proactiveness, autonomy and entrepreneurial competencies among low-income entrepreneurs through useful policies and training programs, which were expected to improve micro-enterprise performance and encourage poor households to perform entrepreneurial activities for better socio-economic conditions.

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