Exploring the emotional experience of lean

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Siobhan Taylor ◽  
Robert McSherry ◽  
Susy Cook ◽  
Emma Giles
Keyword(s):  
Participant Observation ◽  
Emotional Experience ◽  
Research Approach ◽  
Symbolic Interactionist ◽  
Structured Interviews ◽  
Lean Implementation ◽  
Content Type ◽  
Thematic Network Analysis ◽  
New Framework

PurposeThis research aims to contribute to the literature on Lean implementation in healthcare by studying the emotional experiences of the relevant actors related to a Rapid Process Improvement Workshop (RPIW) in a UK healthcare context. The purpose of this study was to go beyond what people think about Lean and towards an exploration of their subjective, emotional and “feeling” experience and whether that emotional experience influenced Lean implementation.Design/methodology/approachA phenomenological and symbolic interactionist qualitative case study was undertaken. Data related to participants' emotional experience were collected through non-participant observation and semi-structured interviews. Data were analysed using thematic network analysis.FindingsThis paper provides novel insights into the emotional experience of Lean as experienced through an RPIW. The findings reveal that participation in an RPIW is much more than a technical process. It influences how people feel about themselves, is based on relationships with others, and requires mental, physical and emotional effort. All of these factors influence engagement with, initiation of and sustainability of the RPIW.Research limitations/implicationsA new conceptual framework for the planning and implementation of RPIWs has been developed. However, because of the chosen research approach, the results may lack generalisability. Therefore, researchers are encouraged to test the framework and proposed practice implications.Originality/valueDespite emotions being an integral part of individual and social everyday life, emotional experience has not been studied in relation to Lean. This study is the first to explore emotions in relation to Lean, with implications for practice as to how RPIWs are managed with a new framework for implementation being proposed.

scholarly journals CoPs facing rationalization: the politics of community reproduction

2018 ◽  
Vol 25 (2) ◽  
pp. 123-134 ◽  
Author(s):  
Stine Skaufel Kilskar ◽  
Jonas A. Ingvaldsen ◽  
Nina Valle
Keyword(s):  
Participant Observation ◽  
World View ◽  
Lean Production ◽  
Future Research ◽  
Research Approach ◽  
Structured Interviews ◽  
Content Type ◽  
Wide Range ◽  
The Relationship

Purpose This paper aims to explore the relationship between the contemporary forms of manufacturing rationalization and the reproduction of communities of practice (CoPs) centred on tasks and craft. Building on critical literature highlighting the tensions between CoPs and rationalization, this paper aims to develop a nuanced account of how CoPs are reproduced in the context of rationalization. Design/methodology/approach A qualitative case study of a CoP involved in the production of automotive components was conducted. Following a change in ownership, the company was instructed to rationalize production according to the principles of lean production. Data were collected through participant observation and semi-structured interviews. Findings The CoP of the case study reinterpreted, resisted and redefined the lean production practices according to the established norms and values. In collusion with local management, workers protected the integrity of the community by engaging in hypocritical reporting. While lower-level managers buffered the rationalization pressures, workers would “get the work done” without further interference. Research limitations/implications The critical research approach may be applied to a wide range of cases in which informal or professional work organization collides with change programmes driven by management. Future research is encouraged to investigate more closely how CoPs gain access to formal and informal power by enrolling lower-level managers in their joint enterprise and world view. Practical implications Managers should be aware that attempts to rationalize community-based work forms may lead to dysfunctional patterns of organizational decoupling. Originality/value This study is one of the first to empirically examine the relationship between CoPs and manufacturing rationalization.

Technology forecast: a case study in Daiken company

2020 ◽  
Vol 12 (2) ◽  
pp. 203-217
Author(s):  
Rodrigo Vinicius Sartori ◽  
Dalcio Roberto dos Reis ◽  
Marcia Bronzeri ◽  
Adriana Queiroz Silva
Keyword(s):  
New Technologies ◽  
Participant Observation ◽  
Secondary Data ◽  
Structured Interview ◽  
Primary Data ◽  
Research Approach ◽  
Content Type ◽  
Descriptive Approach ◽  
Technology Forecast

Purpose This paper aims to describe how the technology forecast process occurs at a technology-based company named Daiken, a Brazilian electronics industry, located in the state of Parana. The study helps to clarify the context that tech-companies in Brazil face when trying to forecast new technologies. Design/methodology/approach The paper opted for a case study, in a qualitative and descriptive approach. Primary data were collected through a semi-structured interview and non-participant observation. Secondary data were generated through documentary research. Findings Outcomes indicate that, for the studied case, technology forecast practices are adopted in an informal and unsystematic way, best aligned to the nature of competitive intelligence. Research limitations/implications Because of the chosen research approach, the results may lack generalizability. Therefore, researchers are encouraged to test the propositions further. Practical implications The paper includes implications for the adjustment of technology forecast tools to the reality seen in emergent nations like Brazil. Originality/value This paper fulfills an identified need to study how to conduct the technology forecast processes in small and mid-tech-companies in Brazil.

Incluir la diversidad familiar en las aulas infantiles a través de los Proyectos de Trabajo

2017 ◽  
Vol 21 (2) ◽  
pp. 231-251
Author(s):  
Elena Balongo González ◽  
Rosario Mérida Serrano
Keyword(s):  
Participant Observation ◽  
Emotional Experience ◽  
Early Years ◽  
Qualitative Investigation ◽  
Structured Interviews ◽  
Public College ◽  
Child Education ◽  
Investigación Cualitativa ◽  
Different Levels

Resumen:Este artículo presenta una investigación cualitativa realizada en un colegio público de infantil y primaria de la provincia de Córdoba1 (España). Mediante un estudio de caso, a través de entrevistas semiestructuradas y observación participante registrada con documentación pedagógica, se evalúa el nivel de inclusividad que promueve la metodología de Proyectos de Trabajo (en adelante, PT) en Educación Infantil. Los resultados revelan que esta metodología aporta la flexibilidad suficiente para atender adecuadamente las diferentes necesidades del alumnado y sus familias. Concretamente los PT incrementan la motivación y colaboración de las familias en los procesos de enseñanza-aprendizaje de sus hijos porque: (1) Admiten diferentes niveles de implicación familiar; (2) Incorporan los variados recursos y propuestas sugeridas por las familias; (3) Facilitan el ajuste a las demandas del alumnado con necesidades educativas especiales (déficit y sobredotación); (4) Se apoyan en las familias para ayudar a los aprendices en la búsqueda y adaptación de la información hasta convertirla en conocimiento; y (5) Comparten la agradable experiencia emocional de disfrutar la aventura de aprender acompañando a sus hijos e hijas.Abstract:This article presents emerges from a qualitative investigation carried in a maintained in a public college of child education and primary from the province of Cordoba (Spain). By means of a case study, semi structured interviews and participant observation, recorded through teaching documents, we have tried to evaluate the level of inclusion promoted by the methodology of Working Projects (from now on PT) in Early Years education. Results show that this methodology affords enough flexibility to successfully meet the needs of the students and his families. Particularly the PT increase the motivation and collaboration of the families in the processes of education - learning of his children because: (1) the PT admit different levels of familiar implication; (2) incorporate the varied resources and offers suggested by the families; (3) facilitate the adjustment to the demands of the student with educational special needs (deficit and intellectual giftness); (4) rest on the families to help the apprentices in the search and adjustment of the information up to turning her into knowledge; (5) share the agreeable emotional experience of enjoying the adventure of learning accompanying to his sons and daughters.

Higher education teachers' perception and use of Content Representations in lesson study

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gabriel Hervas ◽  
José Luis Medina
Keyword(s):  
Higher Education ◽  
Lesson Study ◽  
Participant Observation ◽  
Structured Interviews ◽  
Senior Faculty ◽  
Lesson Design ◽  
Content Type ◽  
Multiple Case ◽  
Teachers Training

Purpose“Content Representations” (CoRes) is an instrument that links content with aspects about its teaching and is recognized for its utility designing lessons and elucidating teachers' knowledge. Lesson study (LS) is a practice through which teachers collaborate to plan, teach and reflect on a lesson. Both have been acknowledged separately as being valuable for teachers' training; however, there is little research addressing the consequences of combining them. This study filled in that gap by examining how higher education (HE) teachers used the CoRes and perceived its integration within LS.Design/methodology/approachThe authors performed a multiple case study with features of ethnomethodology and conducted an inductive content analysis of the data gathered through document analysis, in-depth semi-structured interviews and participant observation. The research was approved by the ethics committee of the host university, and participants were faculty members from different health sciences disciplines.FindingsThe authors found that participants considered that the use of the CoRes during LS allowed them to organize their ideas, consider more details for lesson design, address new topics and engage in greater reflection. However, participants (specially senior faculty) showed a superficial dedication to filling in the CoRes and considered the instrument bothersome, urging caution when engaging in the combined practice of CoRes and LS.Originality/valueThis is the first research in the international literature approaching the integration of the CoRes and LS with HE teachers. Its results fill a research gap and can help LS practitioners make an informed decision about whether to incorporate CoRes into it.

scholarly journals Strong contracts: the relationship between power and action

2018 ◽  
Vol 38 (1) ◽  
pp. 272-294 ◽  
Author(s):  
Royston Morgan ◽  
Des Doran ◽  
Stephanie Jean Morgan
Keyword(s):  
Participant Observation ◽  
Structured Interviews ◽  
Application Development ◽  
Content Type ◽  
Documentary Analysis ◽  
Potential Success ◽  
Poor Outcomes ◽  
Outsourcing Contracts

Purpose There is a view that strong preventative contracts are essential to control supplier opportunism and delivery during an outsourcing implementation. The purpose of this paper is to test the proposition that contractual project environments, typical of outsourcing engagements, are essentially conflictual and that context and circumstance can act to overwhelm formal contractual and project control and lead to poor outcomes. Design/methodology/approach The paper reports on a supply case study focussed on the outsourced delivery of an application development in the defence sector. Data were gathered by a participant observation in situ for a period of three years. A grounded analysis from observations, diaries, semi-structured interviews, focus groups, documentary analysis, and e-mails was carried out with six case organisations within the extended supply chain. Findings Collaboration between suppliers and buyers can be blocked by preventative fixed price contracts and as a result when requirements are incomplete or vague this adversely impacts success. Practical implications Strong contractual control focussed on compliance may actually impede the potential success of outsourcing contracts especially when collaborative approaches are needed to cope with variability in demand. Originality/value The research raises the important practical and conceptual notion that an outsourcing can be a conflictual inter-firm phenomenon especially where multiple actors are involved and business uncertainty is present.

The role of knowledge integration in shaping the capabilities and success of a charity: an in-depth case study analysis

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bersisa Berri ◽  
Rory Donnelly
Keyword(s):  
International Development ◽  
Knowledge Integration ◽  
Participant Observation ◽  
Primary Data ◽  
Structured Interviews ◽  
Charitable Organizations ◽  
Charitable Organization ◽  
Content Type ◽  
Effective Use

Purpose Making effective use of the knowledge available to a charitable organization is crucial to the achievement of its strategic objectives and the outcomes of its humanitarian interventions. This study aims to explore the integration of knowledge at an international development charity from the perspective of its workforce. Design/methodology/approach Rich primary data were collected through an in-depth case study of a large international development charity actively embracing the management of knowledge using semi-structured interviews (n = 42), participant observation and organizational documentation. The data were integrated and analyzed thematically. Findings The analysis of the empirical data sheds light on how a more systematic framework for knowledge integration and application could enhance the capabilities and strategic effectiveness of a charitable organization. Originality/value The findings enable important contributions to the strategic management and effective use of knowledge in charitable organizations by empirically uncovering how a more coherent and structured approach to knowledge management could enhance the focus, efficiency, flexibility and relevance of its actions and those of its members. Accordingly, this paper advances a new integrated schema to meet the goals of charities and their stakeholders for broader application and testing by charities and future researchers.

scholarly journals Empowering communities? Exploring roles in facilitated social enterprise

2019 ◽  
Vol 15 (1) ◽  
pp. 76-93 ◽  
Author(s):  
Eilidh Finlayson ◽  
Michael James Roy
Keyword(s):  
Social Enterprise ◽  
Participant Observation ◽  
Project Planning ◽  
Social Enterprises ◽  
Structured Interviews ◽  
Planning Stage ◽  
Content Type ◽  
Development Intervention ◽  
Study Approach

PurposeStates and development bodies are increasingly stimulating social enterprise activity in communities as an empowering social and economic development intervention. This type of development initiative is often facilitated by actors who are external to communities, and the role of community members is not clear. This paper aims to explore whether facilitated social enterprise benefits or disempowers communities.Design/methodology/approachThe focus is a case study of a project based in Scotland designed to stimulate the creation of social enterprises involved in community growing. The case study approach involved a mix of methods, including formal (semi-structured) interviews, participant observation and analysis of documentary evidence. Analysis of findings was undertaken using Muñoz and Steinerowski’s (2012) theory of social entrepreneurial behaviour.FindingsFindings suggest that social enterprise that originates outside communities and is facilitated by external actors is potentially disempowering, particularly when social enterprise development does not necessarily align with community needs. The paper reiterates findings in previous studies that certain roles in facilitated social enterprise require to be community-led. Projects that do attempt to facilitate social enterprise would benefit from community participation at the project planning stage.Originality/valueIf facilitated social enterprise is increasingly promoted as an empowering development intervention, this paper provides insight about how facilitated social enterprise occurs in practice and gives preliminary information about possible barriers to empowerment using this approach to development.

From legislation to implementation

2016 ◽  
Vol 54 (1) ◽  
pp. 75-91 ◽  
Author(s):  
Alan H Cron
Keyword(s):  
Federal Legislation ◽  
Research Approach ◽  
Structured Interviews ◽  
Leadership Practice ◽  
Content Type ◽  
State And Local ◽  
Bullying Laws ◽  
Qualitative Data Analysis Software ◽  
K 12

Purpose – The purpose of this paper is to examine the leadership practice of an 11-member district team of educators assembled to respond to one of the most comprehensive bullying laws in the nation – the Massachusetts Anti-Bullying Law of 2010. This three-year case study provides school leaders and legislators with an in-depth, fine-grained analysis of how leadership was practiced by a district team of de facto leaders charged with implementing mandatory legislative policy throughout a six-school, 5,000-student, K-12 public school district. Design/methodology/approach – This three-year case study employed an analytical, distributed leadership framework to identify, categorize, and analyze key artifacts used by a team to design and implement system-wide the comprehensive requirements of legislation. Using Weft qualitative data analysis software and the open, axial, and selective coding guidelines of Strauss and Corbin, data from semi-structured interviews and document analysis revealed a number of hidden structural considerations exerting significant influence on the leadership practice of the team. Findings – Findings from this study suggest that leadership is perhaps more fluid than previously theorized. Defining leadership as a force that moves between and among organizational stakeholders (as opposed to a person or position), this study identified a number of structural considerations exerting influence on the leadership practice of a team. Furthermore, this study suggests that foreknowledge of these structural considerations may help to foster organizational learning, to leverage preexisting social and intellectual capital, and to more successfully navigate the requirements of complex organizational change such as legislative mandates and standards-based reform. Research limitations/implications – Because of the chosen research approach, the research results may lack generalizability. Therefore, researchers are encouraged to replicate this study in other school districts or large organizations who are responding to state or federal legislation. Practical implications – The paper includes implications for state and local educational leaders as they struggle with the increased demands of standards-based educational reform. Social implications – This study has implications for those seeking to understand how legislation is received and assimilated by schools as well as those seeking a greater understanding of formal and informal leadership. Originality/value – This paper fulfills an identified need to study how leadership is practiced in response to standards-based state and federal legislation.

scholarly journals Enabling lean through human capacity building: an investigation of small and medium contractors

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
K.A.T.O. Ranadewa ◽  
Y.G. Sandanayake Y.G. Sandanayake ◽  
Mohan Siriwardena
Keyword(s):  
Sri Lanka ◽  
Capacity Building ◽  
The Body ◽  
Research Approach ◽  
Structured Interviews ◽  
Lean Implementation ◽  
Content Type ◽  
Positive Attitudes ◽  
Human Capacity ◽  
Environmental Level

PurposeThis paper investigates the lean enabling human capacities and develops a framework integrating individual, organisational and environmental level strategies to build human capacities for successful lean implementation of small and medium contractors (SMCs) in Sri Lanka.Design/methodology/approachAn interpretivism stance is adopted, and a qualitative research approach is used. The data collection technique adopted is semi-structured interviews. In total, 24 experts with experience in lean implementation of SMCs were interviewed, and data were analysed through code based content analysis using NVivo10.FindingsTeam working skills, critical thinking, leadership, communication skills, work ethics, knowledge and positive attitudes were identified as lean enabling human capacities for SMCs. The framework developed in this study provides individual, organisational and environmental level strategies that can be used to build human capacities necessary for enabling lean in construction SMCs.Practical implicationsThe study will be beneficial to construction SMCs, academics, researchers and government institutions in developing countries, which share socio-economic, demographic or cultural traits similar to Sri Lanka.Originality/valueA novel lean enabling human capacity building framework is developed with the strategies required for building those capacities in order to accelerate the lean implementation in construction SMCs. This contributes to the body of knowledge as it uncovers individual, organisational and environmental level strategies for enabling lean through human capacity building in Sri Lankan SMCs.

Constructing an integrated e-invoice system: the Taiwan experience

2015 ◽  
Vol 9 (3) ◽  
pp. 370-383 ◽  
Author(s):  
Sheng-Chi Chen ◽  
Cheng-Chieh Wu ◽  
Scott Miau
Keyword(s):  
Participant Observation ◽  
National Level ◽  
Case Study Research ◽  
Research Approach ◽  
Content Type ◽  
Organizational Challenges ◽  
Level Information ◽  
Diffusion Phase ◽  
Smart Government

Purpose – The purpose of this paper is to understand the impediments and proposed solutions during the e-invoice implementation and promotion. Design/methodology/approach – A participant observation-based case study research approach was utilized to examine the process and challenges for enabling the national e-invoice service. Findings – The e-invoice evolution process is summarized into three phases: the paperless phase, the diffusion phase and the cloud-enabled phase. The co-evolutionary adaptation process was drawn to highlight the broader issues of constructing a national-level information system. Research limitations/implications – Although this research is limited from the perspective of Taiwan, it provides a good illustrative example of e-invoice implementation. Originality/value – The findings can provide preliminary understanding of how an integrated e-invoice platform can enable the development of smart government. This paper also highlights issues of legal, technical, political and organizational challenges in e-government development.

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