Exploring peer feedback on behaviour in the international classroom: a case study on students’ experiences and perceptions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ingrid Van Rompay-Bartels ◽  
Jannemieke Geessink
Keyword(s):  
International Students ◽  
Cultural Values ◽  
Group Work ◽  
Peer Feedback ◽  
Critical Factor ◽  
Cultural Background ◽  
Content Type ◽  
Embedded Case Study ◽  
Direct Feedback

Purpose In spite of the potential of peer feedback, research related to the international classroom and the development of intercultural competences remains limited. This paper aims to further explore this combination and associated gaps by presenting students’ perceptions of peer feedback on individual behaviour in group work. Design/methodology/approach Several studies have shown that peer feedback can be a powerful instrument in higher education. For this reason, this instrument is increasingly being deployed in the international classroom of a Dutch Business School (DBS), which has a student population of about 60 different nationalities. The present paper adopts an embedded case-study design in studying peer feedback within the international classroom. Findings The primary results of this study are twofold. First, they show that before joining DBS, the vast majority of international students have never been exposed to group work peer feedback. And second, they reveal that cultural background (bias) is a critical factor in how students provide and perceive peer feedback. Students from high-context cultures struggle with direct feedback provided by students from low-context cultures. Furthermore, the results show that domestic cultural values “lack consideration” when dealing with the contrasts in cultural values of non-domestic (international) students. Originality/value This study indicates that several aspects of the students’ cultural background have a direct impact on how they provide and perceive individual peer feedback on their behaviour in group work. Furthermore, it argues that peer feedback, when used as an instrument, requires specific training and guidance of students with regard to cultural differences, values and perceptions.

Digitizing the field: designing ERP systems for Triple-A humanitarian supply chains

2020 ◽  
Vol 10 (2) ◽  
pp. 231-260
Author(s):  
Ioanna Falagara Sigala ◽  
William J. Kettinger ◽  
Tina Wakolbinger
Keyword(s):  
Supply Chain ◽  
Level Structure ◽  
Resource Planning ◽  
Design Principles ◽  
Erp Systems ◽  
Content Type ◽  
Humanitarian Operations ◽  
Humanitarian Organizations ◽  
Embedded Case Study

PurposeThe purpose of this study is to explore what design principles need to be considered in Enterprise Resource Planning (ERP) systems for humanitarian organizations (HOs) to enable agile, adaptive and aligned (Triple-A) humanitarian supply chain capabilities and digitize humanitarian operations.Design/methodology/approachThis study follows an embedded case study approach with a humanitarian medical relief organization, Médecins Sans Frontières (MSF), which engaged in a multiyear ERP design at its humanitarian field missions.FindingsThis research shows that ERP systems for humanitarian organizations should be designed as unique systems addressing humanitarian organizations' challenges and unique missions, their value generation processes, and resource base in an effort to improve organizational performance. This study presents 12 general design principles that are unique for humanitarian organizations. These design principles provide a high-level structure of guidance under which specific requirements can be further defined and engineered to achieve success.Research limitations/implicationsThe results of this study are based on a single case study limiting generalizability. However, the case study was analyzed and presented as an embedded case study with five autonomous subunits using different business processes and following different adoption and implementation approaches. Therefore, the findings are derived based on considerable variance reflective of humanitarian organizations beyond MSF.Practical implicationsThis study recognizes that HOs have unique routines that standard commercial ERP packages do not address easily at the field level. The primary contribution of this research is a set of design principles that consider these unique routines and guide ERP development in practice. National and international HOs that are planning to implement information systems, private companies that are trading partners of HOs as well as vendors of ERP systems that are looking for new opportunities would all benefit from this research.Originality/valueThis study fills the gap in the humanitarian literature regarding the design of ERP systems for humanitarian organizations that enable Triple–A supply chain capabilities and it advances the knowledge of the challenges of ERP design by HOs in the context of humanitarian operations.

Preference for group work in China and the US

2015 ◽  
Vol 22 (1) ◽  
pp. 90-115 ◽  
Author(s):  
Wayne H. Decker ◽  
Thomas J. Calo ◽  
Hong Yao ◽  
Christy H. Weer
Keyword(s):  
Cultural Values ◽  
Group Work ◽  
Extrinsic Motivation ◽  
Hierarchical Regression ◽  
Global Business ◽  
Content Type ◽  
General Acceptance ◽  
The Us ◽  
The Usa ◽  
The Impact

Purpose – The purpose of this paper is to determine whether Chinese and US students differ in preference for group work (PGW) and whether the factors contributing to PGW differ in the two countries. Design/methodology/approach – The sample included 412 Chinese and 423 US college students who completed a survey measuring cultural values and motives. Hierarchical regression and simple-slope analyses were used to examine main effects and interactions. Findings – Overall, the US and Chinese students did not differ in PGW. Although US men exceeded US women in PGW, no gender difference occurred in China. PGW was positively associated with others focus (concern for what others think) and helping others in both countries, but the association was stronger in China. In China, but not in the USA, PGW was positively associated with extrinsic motivation and need for achievement. Therefore, despite the general acceptance of group work in the USA, participation in groups is not seen as critical in attaining rewards as it is in China. Research limitations/implications – Other populations, including practicing managers, should be studied to better represent the workforce of each country. Also, other variables, including personality traits, may impact PGW. Practical implications – Managers and educators should pay attention to how cultural values and motives of group members vary. Business education should offer more opportunities to increase exposure to cultural differences, including experience working in culturally diverse groups. Originality/value – The study supports some traditional assumptions concerning the impact of culture upon PGW, but also suggests that a global business orientation can mitigate the impact of traditional national cultures.

Experiences of international tourists with healthy signature foods: a case study in Malacca

2019 ◽  
Vol 122 (6) ◽  
pp. 1869-1882 ◽  
Author(s):  
Mageswari Kunasegaran ◽  
S. Mostafa Rasoolimanesh ◽  
Sofiah Kadar Khan
Keyword(s):  
Cultural Values ◽  
Relevant Literature ◽  
Tourism Industry ◽  
Tourist Destination ◽  
Content Type ◽  
Tourist Gaze ◽  
Tourist Destinations ◽  
Holistic Understanding ◽  
Gaze Theory

Purpose The purpose of this paper is to investigate the experiences of international tourists with healthy signature food at a tourist destination, and explore the perceptions of food providers regarding the preparation of healthy signature foods. Healthy signature food at tourist destinations has become a crucial factor that can determine whether tourists revisit a tourist destination. The relevant literature review and Urry’s tourist gaze theory indicate that there is a lack of previous research on healthy signature foods among international tourists and food providers. The current study addresses this gap by providing a holistic understanding of healthy signature foods and how they have led to a culture of healthy eating in the tourism industry. Design/methodology/approach A case study was conducted in Malacca, a World UNESCO Heritage Site, to identify the experiences of international tourists with local signature foods. A purposive sampling method was selected to gather information from international tourists and food providers. The data were collected through semi-structured interviews to gain a detailed perspective of healthy signature foods. Findings The results revealed four thematic analysis outcomes, namely, memorable food experiences, food hygiene consciousness, cultural values and tourist happiness, which directly impact tourists’ satisfaction and intention to revisit. Additionally, aspects such as type of trip, trip frequency and the purpose of the trip influenced tourists’ experiences with healthy signature food. Furthermore, it was found that the selected food providers prepared their meals according to the standard procedures. Originality/value The current study extends Urry’s tourist gaze theory by exploring tourists’ perceptions of healthy signature food as well as exploring the way the food is prepared. Healthy signature food has much potential as a means of attracting and sustaining international tourists at tourist destinations. Furthermore, it strengthens the supply chain relationship between international tourists (customers) and food providers (suppliers) in the food tourism industry.

Why do information system controls fail to prevent unethical behavior?

2016 ◽  
Vol 46 (2) ◽  
pp. 251-266
Author(s):  
Karma Sherif ◽  
Richard Pitre ◽  
Mariatu Kamara
Keyword(s):  
Decision Making ◽  
Information System ◽  
Cultural Values ◽  
Unethical Behavior ◽  
Enterprise Systems ◽  
Decisive Role ◽  
Content Type ◽  
Tone At The Top ◽  
Unethical Decision Making

Purpose The purpose of this paper is to examine the ability of enterprise systems and embedded controls to prevent unethical behavior within organizations. Design/methodology/approach The authors use a case study to explore how the configuration of information technology (IT) controls within enterprise systems and their effectiveness in preventing unethical behavior is compromised by the tone at the top. Findings The study highlights the decisive role of cultural values and leadership in moderating the relationship between IT controls and unethical behavior and the realization that ethical environments are socially constructed not enforced. Research limitations/implications The limitation of this research is that the authors conducted one case study in an institution of higher education to refute the theory that IT controls embedded within enterprise systems can prevent unethical, and thus, the results may not be generalizable to other industries. Practical implications An important implication of the research is that the configuration of information system controls is affected by the organizational culture and the ethical values embraced by top management. When the tone at the top does not emphasize the ethical code of conduct, the configuration of IT controls will be compromised leaving organizations vulnerable at all levels. Originality/value Although the authors have a wealth of knowledge on ethics and theories that explain why unethical decision-making continue to surface to the headlines, they have little explanation as to why enterprise systems fail to stop unethical behavior in organizations. This study explores technical, organizational and individual factors that contribute to unethical decision-making.

Modeling continuous improvement evolution in the service sector

2016 ◽  
Vol 8 (3) ◽  
pp. 438-460 ◽  
Author(s):  
Christopher D. Milner ◽  
Barbara M. Savage
Keyword(s):  
Continuous Improvement ◽  
Service Sector ◽  
Maturity Model ◽  
Content Type ◽  
Financial Service Provider ◽  
Units Of Analysis ◽  
Service Sectors ◽  
Tools And Techniques ◽  
Embedded Case Study

Purpose This paper aims to make a contribution to existing knowledge regarding how service-based organisations establish and sustain incremental performance improvement. Alongside a review of existing continuous improvement (CI) evolution theory, the longitudinal study draws a comparison between two units of analysis within a leading UK financial service provider. Design/methodology/approach Adopting an interpretive philosophy and inductive nature, the study uses a multi-qualitative methodological design. The multi-embedded case study, conducted over a three-year period, allows for an intensive review and in-depth exploration. The longitudinal time horizon makes use of a narrative enquiry, reflecting upon behaviour and allowing the researcher to gain access to deeper organisational realities. A thematic analysis of empirical data offers insight into the evolution of CI over almost a decade of activity. Findings The findings establish that there are numerous obstacles faced and a wide variety of methods, tools and techniques that may be blended together under the auspices of a formalised CI programme. The challenge is in sustaining, embedding and associating value from CI within the everyday life of the infinitely complex structures and prevailing cultures of organisations; ideally involving all staff, emphasising on CI in all things, at all levels, all the time, forever. Originality/value Evidenced through a thematic narrative, the paper answers the call for existing frameworks of CI evolution to be tested within the private and service sectors. The research offers an application and reflection upon the Bessant et al.’s (2001) maturity model against the CI evolution in a real world scenario.

Exploring coordination practices in digital–physical product development

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stine Hendler
Keyword(s):  
Product Development ◽  
Future Research ◽  
Content Type ◽  
Physical Product ◽  
Problems And Solutions ◽  
Process Output ◽  
The Stability ◽  
Research Initiatives ◽  
Embedded Case Study

PurposeThe paper explores coordination practices in digital–physical product development and their consequences for companies traditionally relying on physical product development.Design/methodology/approachUsing an embedded case study design, the paper reports four action research initiatives addressing the digital–physical coordination challenges encountered by a leading B2C company.FindingsEffective coordination of digital–physical product development, firstly, involves standardization of process, output and skills to accommodate the stability needed for efficient physical product development and manufacturing. Secondly, it involves agile coordination events, such as Scrum ceremonies and PI planning, to facilitate the mutual adjustment needed to allow agility and the differences between digital and physical product development to be continuously and successfully negotiated.Research limitations/implicationsThe paper illustrates a research model with case evidence and suggests tentative theory in the form of propositions. Future research should explore coordination problems and solutions in different digital–physical project types and contexts.Practical implicationsCoordination practices for digital–physical product development are presented and analyzed, providing inspiration for companies.Originality/valueThe paper is the first to explore coordination practices within the emerging field of digital–physical product development.

Relevance of heritage safeguarding plans in the Algerian Medina

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hana Salah-Salah
Keyword(s):  
Cultural Values ◽  
Heritage Management ◽  
Content Type ◽  
Study Approach ◽  
Historic Center ◽  
Intangible Heritage ◽  
Community Model ◽  
New Vision ◽  
General Community

PurposeThis paper aims to investigate the heritage management of the Algerian medinas subject to standardized safeguarding plans, referring only to the general community model, and then ignoring their particularities. Two medinas were selected as a case study: Annaba and Constantine.Design/methodology/approachSeveral methodologies of a descriptive historical issue and an exploratory study approach were used to determine the physical and cultural values of the two medinas. The objective is to see to what extent the medinas can be claimed as a place of affirmation and diffusion of urbanity.FindingsOn the basis of the results obtained, this work aims to articulate the tangible and intangible heritage as two inseparable dimensions to rethink the heritage of the Algerian medinas, taking into account the specificities and peculiarities of each of them.Originality/valueThis paper responds to an identified need to examine the issue of identity as a new approach that depends on the available characteristics of the historic center and the way in which planners and decision-makers use these resources as a guideline for implementing a new vision of safeguarding.

Service learning in an Indigenous not-for-profit organization

2015 ◽  
Vol 57 (7) ◽  
pp. 774-790 ◽  
Author(s):  
Suzanne Young ◽  
Tina Karme
Keyword(s):  
Service Learning ◽  
Cultural Values ◽  
International Student ◽  
Single Case ◽  
Open Communication ◽  
Content Type ◽  
For Profit ◽  
Not For Profit ◽  
Service Learning Pedagogy

Purpose – The purpose of this paper is to provide an understanding of how service learning pedagogy assists in student and organizational learning. Design/methodology/approach – The authors use case study reflection and ethnography approaches. Findings – The key to the success of the internship was time spent on relationship building between the parties, clear documentation of roles and responsibilities, the selection and matching process and open communication between all parties. Using Mezirow’s (1991) transformational learning approach, and Kolb’s (1984) learning framework, it demonstrates an example of perspective transformation where the “unfamiliar” helps participants to question the “familiar”; through embedding learning in relation to culture, values, ownership and identity. Service learning relies on collaborative pedagogy where reflection and relationships with community and educators provide a platform to test students’ values and moral reasoning and build community cultural understanding. Research limitations/implications – The paper includes a single case study and autoethnographic research methodology only. Practical implications – Community-learning activities supplement the course content and embeds learning, broadening the students’ experiences, providing them with an understanding of context, and dealing with complexity to question their own cultural values. In practical terms it provides students with different career opportunities such as in the not-for-profit sector or in advocacy work. Service learning pedagogy enhances graduate capabilities, across many areas including problem solving, values development and community engagement and thinking of the other. Originality/value – The paper reports on and analyses the learning of a service learning internship between a business school and an Indigenous organization. The paper uses a reflection methodology and is written by the University internship co-ordinator (teacher) and an international student intern, whilst drawing on reflections of the Indigenous leader of the not-for-profit organization.

Value of waiting – option pricing as a tool for residential real estate fund divestment management

2014 ◽  
Vol 32 (5) ◽  
pp. 400-414 ◽  
Author(s):  
Jussi Vimpari ◽  
Seppo Junnila
Keyword(s):  
Real Estate ◽  
Option Pricing ◽  
Investment Decision ◽  
Capital Investments ◽  
Residential Real Estate ◽  
Content Type ◽  
Industry Standard ◽  
Option Pricing Model ◽  
Embedded Case Study

Purpose – The value of waiting to invest has been acknowledged in management of real capital investments. Investment decision should be undertaken only if it can justify giving up the value of the option to wait; the same logic is proposed here to be applicable on divestment management of a real estate fund. The purpose of this paper is to test option pricing to quantify the option to wait in a residential real estate fund divestment. It is argued that standard industry valuation practices miss the value of active fund management that should be included when planning a fund divestment strategy. Design/methodology/approach – Dynamic programming, specifically binomial option-pricing model is suggested to complement the current industry standard valuation approaches. The approach is tested in an embedded case study where assets of a residential real estate fund are valuated using the model. Findings – Option pricing can provide risk-neutral quantified value whether an apartment building portfolio should be divested in a single transaction or in multiple transactions over time. In the case study, an option value of 6.6 per cent was found for a residential real estate portfolio. Originality/value – This study is the first of its kind to propose that value of waiting to divest is an important element when planning a real estate fund divestment. The approach proposed in this study risk-neutrally calculates the value appreciation from the range of the potential values. This provides the decision-maker a deeper understanding of the implications regarding the chosen line of action.

scholarly journals Driving impact through base of the pyramid distribution models

2019 ◽  
Vol 49 (5) ◽  
pp. 492-513 ◽  
Author(s):  
Valeria Varga ◽  
Eugenia Rosca
Keyword(s):  
Supply Chains ◽  
Social Impact ◽  
Distribution Networks ◽  
Base Of The Pyramid ◽  
Distribution Models ◽  
Intermediary Organization ◽  
Content Type ◽  
Bop Markets ◽  
Embedded Case Study

Purpose The purpose of this paper is to answer the following research question: how can intermediaries contribute to social impact creation through their interventions at different levels of distribution networks in the base of the pyramid (BoP) markets? Design/methodology/approach The paper adopts an embedded case study of an intermediary organization. The analysis focuses on the intervention of the intermediary on the distribution stages of supply chains in four different projects in the food sector in Ethiopia, Benin, Nigeria and Bangladesh. Findings The embedded case study reveals essential formal and informal roles undertaken by the intermediary organization to develop decentralized distribution networks based on local micro-entrepreneurs. The study proposes that efforts undertaken by the intermediaries toward knowledge sharing and capacity building among partners can enable the adoption of pro-poor strategies across the supply chain. Moreover, hybrid intermediaries can act as “guardians” of the mutual value creation approach since one of their key roles is to advocate the needs of the BoP. Research limitations/implications Important implications for improving nutrition and food security in the BoP markets are developed based on the empirical findings. The findings open avenues for further research into the antecedents of retention rates in distribution networks based on local micro-entrepreneurs. Practical implications Findings have implications for different types of BoP initiatives by highlighting how intermediary organizations intervene to develop distribution models with a special focus on social impact. Originality/value This paper fills an important research gap by discussing social impact aspects in BoP supply chains by adopting the perspective of intermediary organizations.

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