Enablers of postacquisition joint knowledge creation: evidence from joint patenting in high-tech mergers and acquisitions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jeonghwan Lee ◽  
Jinju Lee
Keyword(s):  
Organizational Identity ◽  
Knowledge Creation ◽  
Negative Binomial ◽  
New Technologies ◽  
Organizational Level ◽  
Joint Production ◽  
High Tech ◽  
Geographical Proximity ◽  
Target Firm ◽  
Content Type

Purpose This study aims to investigate three organizational-level factors (geographical proximity, technological similarity and organizational identity integration) that influence the likelihood of post-mergers and acquisition (M&A) joint knowledge creation between inventors from the target and acquiring firms. Design/methodology/approach Analyzing post-M&A joint patent filing activities from 136 M&A deals in high-tech industries, the authors conduct a zero-inflated negative binomial regression analysis to estimate the likelihood of joint knowledge creation. Findings The results indicate that close geographical proximity and technological similarity are positively associated, whereas the integration of organizational identity is negatively associated with post-M&A joint knowledge creation. Practical implications Managers searching for an ideal acquisition target firm for joint production of new technologies or products should consider factors such as location, prior knowledge base and post-acquisition integration strategies. Originality/value The proposed model is a comprehensive framework that considers physical, cognitive and identity dimensions as antecedents of post-M&A joint knowledge creation. This study analyzes joint patenting activities to measure post-M&A joint knowledge creation between target and acquiring firm inventors.

The effect of change in organizational identity on knowledge creation by mobile R&D workers in M&As

2014 ◽  
Vol 27 (1) ◽  
pp. 41-58 ◽  
Author(s):  
Jeonghwan Lee ◽  
Namgyoo K. Park ◽  
Hyojung Kim
Keyword(s):  
Human Capital ◽  
Organizational Identity ◽  
Knowledge Creation ◽  
Negative Binomial ◽  
Human Mobility ◽  
Negative Binomial Regression ◽  
Firm Level ◽  
Content Type ◽  
Individual Level ◽  
The Relationship

Purpose – The purpose of this paper is to examine the relationship between change in organizational identity and knowledge creation of mobile research and development (R&D) workers by combining the literature on human mobility and mergers and acquisitions (M&As). Design/methodology/approach – Negative binomial regression was used to test the hypotheses, based on knowledge creation of 410 mobile R&D workers in 75 high-technology M&As. Findings – The findings showed that while a change in organizational identity after M&As decreased the knowledge creation by R&D workers who moved before M&As, a higher degree of human capital in mobile R&D workers could increase knowledge creation after M&As. A moderating effect of the change in organizational identity on the relationship between knowledge creation and human capital of mobile R&D workers was also found. Research limitations/implications – This paper augmented the research opportunity on the organizational change and knowledge creation during an M&A by combining study of individual-level human mobility during firm-level M&As, suggesting change in organizational identity affects knowledge creation of mobile R&D workers. A limitation of this study is the focus of human capital accumulated in the prior company before movement. Practical implications – The study suggests that managers intending to acquire knowledge through human mobility and M&As must implement post-mergers activities such as structural integration with care. Originality/value – Much of the literature on human mobility has focused on knowledge creation after movement, regardless of the changes that may occur in of focal dyadic companies during M&As. The paper might be one of the first studies of knowledge creation of mobile R&D workers within the context of M&As.

Leveraging business intelligence systems to enhance management control and business process performance in the public sector

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohamed Z. Elbashir ◽  
Steve G. Sutton ◽  
Vicky Arnold ◽  
Philip A. Collier
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Performance Measurement ◽  
Knowledge Creation ◽  
New Technologies ◽  
Top Management ◽  
Process Performance ◽  
Content Type ◽  
The Public ◽  
Public Sector Organizations

Purpose Recent research and policy reports indicate public sector organizations struggle to leverage information technology-based performance measurement systems and fail to effectively evaluate performance beyond financial metrics. This study aims to focus on organizational factors that influence the assimilation of business intelligence (BI) systems into integrated management control systems and the corollary impact on improving business process performance within public sector organizations. Design/methodology/approach The complete Australian client list was acquired from a leading BI vendor; and the authors surveyed all public sector organizations, receiving 226 individual responses representing 160 public sector organizations in Australia. Using latent construct measurement, structural equation modeling (SEM)-partial least squares is used to test the theoretical model. Findings When top management promotes knowledge creation among the organization’s operational level employees and support their activities with strong BI infrastructure, the same knowledge and infrastructure capabilities that are critical to assimilation in private sector hold in the public sector. However, public sector organizations generally have difficulty retaining staff with expertise in new technologies and attracting new innovative staff that can leverage smart systems to effect major change in performance measurement. When top management effectively manages knowledge importation from external entities to counteract deficiencies, public sector organizations effectively assimilate BI knowledge into performance measurement yielding strong process performance. Research limitations/implications When top management promotes knowledge creation among the organization’s operational level employees and support their activities with strong BI infrastructure, the same knowledge and infrastructure capabilities critical to assimilation in the private sector hold in the public sector. However, public sector organizations generally have difficulty retaining staff with expertise in new technologies and attracting new innovative staff that can leverage smart systems to effect major change in performance measurement. The research extends the theory behind organizational absorptive capacity by highlighting how knowledge importation can be used as an external source facilitating internal knowledge creation. This collaborative knowledge creation leads to affective assimilation of BI technologies and associated performance gains. Practical implications The results provide guidance to public sector organizations that struggle to measure and validate service outcomes under New Public Management regulations and mandates. Originality/value The results reveal that consistent with the philosophies behind New Public Management strategies, private sector measures for increasing organizational absorptive capacity can be applied in the public sector. However, knowledge importation appears to be a major catalyst in the public sector where the resources to retain skilled professionals with an ability to leverage contemporary technologies into service performance are often very limited. Top management team knowledge and skills are critical to effectively leveraging these internal and external knowledge creation mechanisms.

scholarly journals High tech meets high touch in upscale hotels

2016 ◽  
Vol 7 (4) ◽  
pp. 347-365 ◽  
Author(s):  
Ana Brochado ◽  
Paulo Rita ◽  
Ana Margarido
Keyword(s):  
Design Methodology ◽  
New Technologies ◽  
High Tech ◽  
Technological Innovations ◽  
Content Type ◽  
Hotel Websites ◽  
Hotel Managers ◽  
The Impact ◽  
Qualitative Phase ◽  
Business Travellers

Purpose This paper presents an analysis of the impact of current technologies on customer experiences in upscale hotels and assesses the potential of the latest technologies for enhancing customers’ stay. Design/methodology/approach A two-step approach was applied in this study. The qualitative phase included an examination of upscale hotel websites, interviews with hotel managers and an internet search regarding the latest technological innovations in hotels. In the quantitative stage, a questionnaire was developed for hotel guests, generating a sample of 310 valid completed questionnaires. Findings The results reveal that hotel guests value digital involvement in their hotel experience. Moreover, business travellers and younger generations give greater importance to latest technologies. Originality/value This study analyses the most innovative technologies, providing guidance for hoteliers wishing to upgrade or implement new technologies. Based on the findings, hoteliers can achieve greater differentiation by offering the most important and latest technology to guests, enhancing their experience and attracting new customers, which can potentially lead to increased revenues. The study’s results are also important because they include the perceptions of both managers and customers.

Understanding travellers’ reactions to robotic services: a multiple case study approach of robotic hotels

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kadir Çakar ◽  
Şehmus Aykol
Keyword(s):  
New Technologies ◽  
Service Industry ◽  
Tourism Industry ◽  
Human Robot Interaction ◽  
Customer Engagement ◽  
High Tech ◽  
Content Type ◽  
Social Distancing ◽  
Study Approach ◽  
Hospitality And Tourism Industry

Purpose The purpose of this paper is to investigate travellers’ behaviour and examine their reactions to high-tech hotels offering robotic services to customers. Design/methodology/approach Data were gathered from user-generated content within the context of a qualitative research method by analysing the online narratives of travellers at TripAdvisor who visited robotic hotels. Data analysis was realised through content analysis, which revealed various themes and categories of traveller behaviour and reactions to technology. Findings Results show that robotic services significantly improve the quality of service offered to travellers, while positively affecting travellers’ intention to revisit robotic hotels within the context of customer engagement behaviours. Research limitations/implications The results of the present research reveal that the introduction of new technologies in the service industry, such as the robotic butler, can have considerable effects on guest behaviour and attitudes. This field has emerged as a new sub-dimension of customer engagement. Practical implications The use of robots will most likely enhance experiences through interaction between customers and robots. Additionally, in cases where social distancing is required, the use of robots in the hospitality and tourism industry may increase the mobility of people wishing to travel by applying social distancing through use of robots in services. Originality/value The study contributes to the extant literature by identifying the concept of adoption as a sub-dimension deriving from human–robot interaction, thus generating the novelty of the research.

Accumulated knowledge and innovation as antecedents of reputation in new ventures

2016 ◽  
Vol 23 (2) ◽  
pp. 428-452 ◽  
Author(s):  
Esther Hormiga ◽  
Desiderio Juan García-Almeida
Keyword(s):  
Knowledge Creation ◽  
Structural Equation ◽  
Core Competencies ◽  
New Ventures ◽  
Early Years ◽  
New Venture ◽  
High Tech ◽  
Content Type ◽  
Knowledge Based ◽  
Stock Of Knowledge

Purpose – The purpose of this paper is to analyse the effect of an entrepreneur’s accumulated knowledge and firm’s innovation on the development of reputation in the early years of a new venture from a knowledge-based approach. Design/methodology/approach – The study proposes a model that is tested with a sample of 130 firms in non-high-tech industries from the Canary Islands (Spain) using structural equation modelling. Data were collected through a survey. Findings – This study provide interesting insights on the effect of reputation on the performance in new ventures, along with antecedents of the new firm’s reputation from the knowledge-based view. The findings confirm that innovation and prior knowledge play important roles in the development of reputation in the early years of a new venture and that reputation has a significant effect on the performance of a new firm. The entrepreneur’s stock of knowledge does not reveal itself as a significant determinant of innovation and knowledge creation in this context. Research limitations/implications – The entrepreneur’s accumulated knowledge should be seen as a valuable existing asset for a new venture, and innovation and knowledge creation can be used to develop core competencies in orientating the strategic direction of a new venture. Both elements become fundamental despite addressing non-high-tech industries. Practical implications – Entrepreneurs should be aware of the key role that the creation and the stock of knowledge play in the first years of company life and this research shows how significant this relationship with the initial reputation and performance of new venture in non-high-technology industries is. Originality/value – There is a relative scarcity of studies on reputation-building strategies in new entrepreneurial ventures, and the present study adopts an original knowledge-based perspective to shed new light on the analysis of reputation.

Ba virtual and inter-organizational evolution: a case study from a EU research project

2016 ◽  
Vol 20 (4) ◽  
pp. 793-811 ◽  
Author(s):  
Chiara Bartolacci ◽  
Cristina Cristalli ◽  
Daniela Isidori ◽  
Federico Niccolini
Keyword(s):  
Knowledge Creation ◽  
Virtual Communities ◽  
Virtual Enterprise ◽  
Innovation Process ◽  
Organizational Level ◽  
Research Project ◽  
Content Type ◽  
Seci Model ◽  
Ex Post

Purpose Taking Nonaka’s SECI model as the main reference, this paper aims to offer reflections on the virtual evolution of ba, the places for knowledge creation. Indeed, looking at the current scenario, widening the knowledge spiral to the inter-organizational epistemological level is inevitable. To this aim, information technology tools and virtual communities can establish effective interactions to exchange knowledge, making ba evolve congruently. Design/methodology/approach The paper takes the exemplary case of a platform developed during a European research project called “BIVEE: Business Innovation in Virtual Enterprise Environments”. The investigative approach chosen is participatory action research (PAR), with two researchers conducting PAR in real time, and two others involved ex post. Findings The paper shows that the virtual evolution of ba can lead the SECI model towards an inter-organizational level. Moreover, through a learning history, it describes how all the phases of the SECI process, even the Socialization one, can take place or be supported in virtual spaces. Research limitations/implications Taking into account just one single exemplary case study provides a rich, contextualized understanding of phenomena, while allowing only some theoretical generalizations. Originality/value This paper contextualizes the SECI model within a Web platform for open innovation, to investigate whether the knowledge creation process can take place entirely within a virtual environment linking subjects from different organizations. In so doing, it applies the SECI model to the phases of the innovation process, called waves.

Digitisation will cut energy sector costs globally

2017 ◽  
Keyword(s):  
Artificial Intelligence ◽  
Oil And Gas ◽  
New Technologies ◽  
Oil Industry ◽  
Oil And Gas Industry ◽  
Added Value ◽  
High Tech ◽  
Gas Industry ◽  
Content Type ◽  
World Economic

Significance While many industries have been transformed by the development of such new digital technologies as data analytics and artificial intelligence, the oil and gas industry has been a laggard. That is starting to change as the industry looks to new technologies to help it become more efficient and productive. The oil price downturn, which has put a premium on cost cutting, has accelerated the move to take up new technologies. The opportunity is significant, with a World Economic Forum report (pdf) from earlier this year claiming that the industry could generate 1 trillion dollars in added value over the next decade by embracing digitisation. Impacts Local communities in oil-producing regions face disruption as digitisation reduces employment and puts a premium on high-tech skills. The oil industry will be a significant new market for tech firms working on artificial intelligence, machine learning and automation. Embracing new technologies could help the oil industry attract younger workers, a key challenge as a wave of older talent retires.

Measuring the use of knowledge management systems in supply firms

2019 ◽  
Vol 23 (4) ◽  
pp. 426-441 ◽  
Author(s):  
Piera Centobelli ◽  
Roberto Cerchione ◽  
Emilio Esposito
Keyword(s):  
Knowledge Management ◽  
Knowledge Creation ◽  
Management Practices ◽  
Service Industries ◽  
Field Analysis ◽  
Management Systems ◽  
High Tech ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Use Of Knowledge

Purpose This paper aims to propose a taxonomic scheme of knowledge management systems (KMSs) and a set of technologies and managerial practices supporting supply firms in knowledge management processes. Design/methodology/approach Based on a field analysis involving a sample of suppliers operating in high-tech manufacturing and service industries, this paper investigates the use of KMSs in the sample investigated. Findings The paper shows that suppliers are generally reluctant to use updated and innovative KMSs replacing traditional ones. This gap confirms that suppliers have difficulties in facing rapid technological changes. The field analysis also points out that suppliers investigated perceive knowledge management mainly as an issue of knowledge transfer and knowledge storage while appear to be neglected the phase of knowledge creation. Originality/value Moreover, the paper highlights a misalignment between the intensity of use of knowledge management practices that support the phase of knowledge creation and knowledge management tools that should support such practices.

Creating technological knowledge in vintage communities of practice

2014 ◽  
Vol 18 (5) ◽  
pp. 991-1003 ◽  
Author(s):  
Francesco Schiavone ◽  
Stefano Borzillo
Keyword(s):  
Communities Of Practice ◽  
Knowledge Creation ◽  
New Technologies ◽  
Single Case ◽  
Methodological Approach ◽  
Technological Knowledge ◽  
Structured Interviews ◽  
Product Markets ◽  
Two Phase ◽  
Content Type

Purpose – The purpose of this paper is to show how members of a “vintage community of practice” (CoP) – the Multiple Arcade Machine Emulator (MAME) community – recombine old technological knowledge with new technological knowledge. A vintage CoP is a group of aficionados of old technology who keep using it even after superior new technologies have emerged and technological change has taken place. This paper presents mechanisms through which developers and gamers in the MAME community and its subcommunities or hubs select and recombine old and new technology to update old arcade videogames in a format that is playable on current personal computers (PCs). Design/methodological approach – An inductive single-case exploratory case study was conducted in the MAME community. Semi-structured interviews were conducted with core community members to uncover mechanisms through which old technology-related knowledge (T-RK) was combined with new T-RK to update old versions of arcade video games into software versions that can be played on current PCs. Informant discourses were analyzed using first- and second-order coding methods. Findings – Our data revealed three mechanisms through which community leaders positively impact new and old T-RK recombinations that led to new knowledge creation within the MAME vintage CoP. We named these mechanisms leader mentorship, leader self-development propensity and clustering in the community. Our data also revealed a two-phase knowledge creation process in an open-source software community (OSSC) that supports the MAME community: knowledge selection and knowledge recombination. Research limitations/implications – The study is limited by the size of the investigated community, so further research should be conducted in multiple vintage CoPs so as to generalize our results. Practical implications – Our results offer practitioners insights into the internal knowledge creation mechanisms that occur in vintage CoPs. Our findings seek to motivate managers to start collaborating with vintage CoPs to develop products for the niche vintage product markets. Originality/value – This research is one of the first in the field of vintage communities of practice. It affords understanding of social mechanisms by which old technologies are combined with new ones to give rise to vintage products that suit the needs of niche vintage product markets.

Are you a cistern or a channel? Exploring factors triggering knowledge-hiding behavior at the workplace: evidence from the Indian R&D professionals

2018 ◽  
Vol 22 (4) ◽  
pp. 824-849 ◽  
Author(s):  
Jatinder Kumar Jha ◽  
Biju Varkkey
Keyword(s):  
Knowledge Creation ◽  
Organizational Level ◽  
Theory Approach ◽  
Transfer Of Knowledge ◽  
Content Type ◽  
Organizational Policies ◽  
Managerial Practices ◽  
Hiding Behavior ◽  
Knowledge Intensive ◽  
Knowledge Hiding

PurposeKnowledge is considered as a strategic asset for the organizations, especially for knowledge-intensive firms. Research and development (R&D) is a significant unit in organizations, as it is devoted to knowledge creation and transfer. The success of any R&D project in an organization depends on its innovative value and the transfer of knowledge to the employees. This study aims to focus on factors triggering knowledge-hiding behavior among R&D employees, thus disrupting the knowledge creation in the organization.Design/methodology/approachThe grounded theory approach has been used to analyze qualitative data collected from 19 in-depth interviews of R&D professionals (middle and junior level) working in Indian pharmaceutical firms.FindingsThe study identified factors that triggered knowledge-hiding behavior among employees. These factors include distrust, competitive work environment, perceived career insecurity, lack of recognition, lack of reciprocation and lack of confidence in own knowledge. In addition, four hiding strategies used by employees to hide their knowledge from their fellow members were explored and identified: playing innocent, being misleader/evasive hiding, rationalized hiding and counter-questioning.Research limitations/implicationsBesides improving the understanding of knowledge-hiding behavior, particularly in the Indian context, this study has implications for both managerial practices and organizational policies.Originality/valueThis paper highlights the factors influencing knowledge-hiding behavior among R&D employees. Knowledge-hiding construct has not been adequately studied; however, it prevails in the organization and has potential to influence various individual- and organizational-level outcomes. In addition, ways of hiding knowledge used by employees were identified and new forms of strategies named “counter-questioning” were found.

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