Performance indicators for technology business incubators in Indian higher educational institutes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rahul Singh Rathore ◽  
Rajat Agrawal

Purpose The paper aims to review existing performance indicators in technology business incubators (TBIs) and propose some new indicators with a focus on incubation activities in higher educational institutes (HEIs) of India. Design/methodology/approach Performance indicators of various types of incubators were identified from research papers followed by interview, consultation and suggestion from experts of the subject. Nature of interrelationship between the identified indicators has been established with the help of Interpretive Structural Modelling methodology and Matrice d’impacts croisés multiplication appliquée á un classment analysis. Findings Number of ideas came for screening and number of ideas converted to start-ups, survival rate of incubatees is the indicators which have the highest driving power followed by time taken in screening an idea and number of failed or rejected ideas returned back into incubation. Few indicators (driving indicators) are affecting performance of other indicators as well. Research limitations/implications Some performance indicators are proposed which can be used for measuring performance of technology incubators in India. The actual implications will be known when these findings are used to assess performance of some technology incubator. This also is the limitation of the study that some cases can be included to validate the findings of this research. Practical implications A total of 15 performance indicators for measuring performance of TBIs in Indian HEIs have been proposed. The proposed indicators will help incubator management to prioritize the efforts and resource allocation. Social implications TBIs are looked upon as mechanism for promoting entrepreneurial culture in Indian HEIs. Their success is well linked to growth of society. This research will help technology incubators to identify the most important factors in incubation process. Performance improvement will directly affect society in whole. Culture of IEE (Innovation, Entrepreneurship and Employment ) can be achieved through technology incubators Originality/value Identification of new indicators for performance measurement of incubators in Indian HEIs is the novelty of this research. This has a lot of value due to multilevel hierarchy model.

2016 ◽  
Vol 39 (1) ◽  
pp. 35-61 ◽  
Author(s):  
Vinod Kumar ◽  
Zillur Rahman ◽  
A. A. Kazmi

Purpose – This paper aims to review the literature on stakeholder identification and classification related to sustainability marketing from 1998 to 2012 and provides a generalized approach to stakeholder identification and classification in the field of sustainability marketing. Design/methodology/approach – Beginning with brief introductions of the key concepts, the research discusses landmark studies on the subject in detail. The review process then begins by identifying and selecting relevant research papers from various online databases. Finally, 60 research papers are found suitable for the review and are examined to theoretically analyze the stakeholder identification and classification schemes used in sustainability marketing literature. Findings – This study identifies trends of growth in stakeholder identification and classification literature. In addition, there are two major findings. First, stakeholder identification can be done with the help of previous studies, with support from managers or via a combination of both. Second, future research can adopt generic stakeholder classification schemes or relative classification schemes based on dimensions of sustainability to classify stakeholders in relation to sustainability marketing. In relative stakeholder classification, regulatory stakeholders may be considered separately. Research limitations/implications – While the literature review may be incomplete, as it uses only a title-based advanced search, researchers and practitioners can still benefit from this simplified approach to manage stakeholders. Originality/value – The study introduces a generalized approach to stakeholder identification and classification related to sustainability marketing and provides a bibliography from 1998 to 2012 that can be used by academics and managers.


2020 ◽  
Vol 12 (4) ◽  
pp. 385-408
Author(s):  
Bala Subrahmanya Mungila Hillemane

Purpose The purpose of this study is to explore how do the characteristics of technology business incubators (TBIs), their chief executive officers, selection process and incubation process influence their research and development (R&D) contributions to the national economy. Design/methodology/approach These research questions are probed based on primary data gathered from 65 TBIs located in Bangalore, Chennai and Hyderabad, 3 of the leading start-up hubs of India comprising 9 accelerators, 31 incubators and 25 co-working spaces. Stepwise (backward elimination) regression method has been applied for six regression models for the analysis of research objectives. Findings Incubators more than accelerators and co-working spaces have incurred R&D investments for infrastructure development and hired exclusive R&D personnel. External networks and size of incubators in terms of number of incubatees are decisive for R&D investments and new products/services. TBIs accounted for a negligible share of patents relative to the number of new products/services generated in these TBIs, thereby indicating “low level of novelty/innovativeness” of new products/services. However, both new products/services and patent applications are crucial for revenue generation, implying that the generated new products/services are able to penetrate the market and patent application submission can act as a “signal” to the market. Research limitations/implications The overall research findings portend that there is scope and potential for an increasing R&D contribution to emerge from the TBIs along with their incubated start-ups, to supplement the national R&D efforts in India in the future. The emphasis, of course, has to be more on strengthening the innovation ecosystem through TBIs by means of industry–institute partnerships. Practical implications This study’s practical implications refer to the need to promote TBIs as a means of strengthening regional innovation systems in developing economies. Social implications TBIs can be a means of nurturing tech start-ups for generating employment and income in regional economies. Originality/value This is a first of its kind study with reference to an emerging economy exploring to understand the extent of R&D contributions emerging from TBIs, which have been promoted on an increasing scale across the country as a means of nurturing technology start-ups.


2018 ◽  
Vol 9 (1) ◽  
pp. 113-132 ◽  
Author(s):  
Guilherme Tortorella ◽  
Diego Fettermann

Purpose The purpose of this paper is to propose an instrument for assessing the relationships between the critical success factors (CSFs) that promote help chain, providing means to enhance overall equipment effectiveness (OEE) and quality performance in companies undergoing a lean implementation. Design/methodology/approach The aforementioned relationships were determined and validated through a survey carried out with 50 Brazilian manufacturers. The authors, thus, provide an empirically validated instrument for assessing help chain CSFs and their impact on key operational performance indicators with no parallel in the existing literature. Quality (incidence of scrap and rework in manufacturing processes) and OEE (overall equipment effectiveness measured in percentage) were chosen as performance indicators because of their recognized relevance in previous research related to help chain approach. Findings The results of this paper show that the size of the company and CSFs have a significant relationship with quality. However, for OEE, time of lean implementation seems to be significantly important to predict its performance. Originality/value Identifying relevant relationships between CSFs and performance indicators may contribute to specify the context in which problems are expected to occur. With that knowledge, manufacturers will be able to emphasize the development of such factors that tend to improve their operational performance. Therefore, possible correlations are investigated to obtain a clearer comprehension around the subject and enable a better understating over the boundary conditions that surround the problem.


2015 ◽  
Vol 16 (3) ◽  
pp. 303-306 ◽  
Author(s):  
Adeleke Victor Adedayo

Purpose – The purpose of this paper is to suggest that citations made in the introduction and literature review sections of academic writings should not count in the analysis of citations to measure the quality of research papers. Design/methodology/approach – Elucidatory expositions are made on the purposes of the introduction and literature review sections. Findings – The nature of citations to knowledge to establish these purposes is identified and used to suggest that citations made in these sections should not count in citation analysis that are used to determine quality of publications. Introduction sections are written to identify the importance and justification for the subject of study, while literature reviews are written to identify gaps, opposing views, strengths and weaknesses in the status quo knowledge. Originality/value – This paper will provide insight and awareness to new methodologies to cull and curate appropriate citation count in the computation of quality of publications.


2017 ◽  
Vol 24 (1) ◽  
pp. 34-49 ◽  
Author(s):  
Jong-Wen Wann ◽  
Ta-Jung Lu ◽  
Ina Lozada ◽  
Guillermo Cangahuala

Purpose The purpose of this paper is to understand the existing incubation practices and to develop suggestions for other incubations programs’ practitioners, by developing a benchmark study of outstanding Taiwanese university-based incubators (UBIs). Design/methodology/approach This research result is based on the methodology for generating a benchmarking from six outstanding Taiwanese UBIs and for other business incubators around the world. Findings According to this research result, the authors propose eight key performance indicators (KPIs): three for setting up and operating UBIs and five for incubator functions and services. Among those eight KPIs, the average set-up cost is US$595,000; the average number of incubatees is 22; the length of tenancy is four years; and the growth in incubatees’ turnover is around 15 percent. Research limitations/implications Even the samples were outstanding UBIs in Taiwan; for future research, this approach might be applied to a bigger number of incubation centers or UBIs. Practical implications Many countries or areas still lack experience in setting up and running business incubators; therefore, practical advices for the managers are crucial for the success of these business incubators, and this benchmarking methodology can be applicable in some of those cases. Originality/value The benchmarking methodology for setting up the values of each KPI and the evaluation approach.


2018 ◽  
Vol 74 (2) ◽  
pp. 333-353
Author(s):  
Xiaoguang Wang ◽  
Ningyuan Song ◽  
Lu Zhang ◽  
Yanyu Jiang

Purpose The purpose of this paper is to understand the subjects contained in the Dunhuang mural images as well as their relation structures. Design/methodology/approach This paper performed content analysis based on Panofsky’s theory and 237 research papers related to the Dunhuang mural images. UNICET software was also used to study the correlation structures of subject network. Findings The results show that the three levels of subject have all captured the attention of Dunhuang mural researchers, the iconology occupy the critical position in the whole image study, and the correlation between iconography and iconology was strong. Further analysis reveals that cultural development, production, and power and domination have high centralities in the subject network. Research limitations/implications The research samples come from three major Chinese journal databases. However, there are still many authoritative monographs and foreign publications about the Dunhuang murals which are not included in this study. Originality/value The results uncover the subject hierarchies and structures contained in the Dunhuang murals from the angle of image scholarship which express scholars’ intention and contribute to the deep semantic annotation on digital Dunhuang mural images.


Author(s):  
Luisa Margarida Cagica Carvalho ◽  
Simone Vasconcelos Galina

Purpose – The purpose of this paper is to present a comparative study about features, services and networks offered by business incubators (BI) to encourage start-ups development in Portugal and Brazil. Recently, these countries have revealed several cases of well-developed entrepreneurial ecosystems and Brazil receive a special position on Latin America; besides comparative studies between European and Latin American countries are scarce. Design/methodology/approach – This study uses a qualitative research methodology to study the role of BI in creation and growing of start-ups in Portugal and Brazil. Findings – The results do not reveal particular differences between Brazilian and Portuguese BI, except in international profile of tenants; in Portugal, probably due the market size, most of the firms born global or intend to internationalize. Research limitations/implications – The BI results depend on the wide services provided, networking platforms and support provided by BI staff individually to their tenants. These remarks provide some clues to develop public policies suitable to entrepreneurial ecosystems. Originality/value – BI have a special role on supporting start-ups creation and growth and to provide technology transfer. They are also considered as a key element to guarantee entrepreneurial ecosystems in a regional level, this research provide some contributes based on a case study with eight interviews in Portugal and Brazil, and compare for the first time these two countries with similar culture but with different levels of development.


2020 ◽  
Vol 55 (4) ◽  
pp. 511-530
Author(s):  
Francisco Tomás Zapata-Guerrero ◽  
Jannett Ayup ◽  
Elizabeth L. Mayer-Granados ◽  
Jorge Charles-Coll

Purpose The purpose of this paper is to contribute to the knowledge on the efficiency of the incubators in Mexico, from a double-managerial approach (incubator and start-ups) measuring the efficiency oriented to the survival growth in the employment. Design/methodology/approach The efficiency of 25 business incubators of a university in a Mexico was analyzed from 2012 to 2014. Through the envelope data analysis (DEA) technique, composed of five inputs and three outputs, which help to determine the decision-making units (DMUs) that are in the best practice border, being able to know the factors relevant and how they have been managed in the different incubators. Findings One of the three years observed was identified as the most efficient, with 13 start-ups at the most efficient border. The projection shows some entries that must be modified to maximize the creation of new incubated business with a focus on survival and growth. The authors propose the resources that must be modified to adopt efficient management practices for incubators and start-ups small size. Research limitations/implications This analysis recognizes the size and restriction of resources as a determinant in the efficiency of intermediate technology business incubators. However, an obvious limitation is the non-standardized sample of 25 incubators does not allow generalizing the results. Practical implications The special support received by start-ups linked to a university with strong financial and non-financial support. Originality/value Dual management (incubator and incubated start-ups) approach to efficiency analysis and the use of the DEA for the incubation topic and to fill a gap persists in the understanding of creation of new business in intermediate technology.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Paola Paoloni ◽  
Giuseppe Modaffari

Purpose In recent years the role of business incubators (BIs) within the small-medium enterprise (SME) dimension has grown fast, supporting SMEs, especially during the early stage. For these reasons, this paper aims to investigate how BI supports entrepreneurs in the early stage and what specific instruments are used? What kinds of relations do start-ups use (RQ2)? Finally, the authors intend to explore the long-term influence of these relationships on the economic value of the start-ups (RQ3)? Design/methodology/approach The present paper is supported by a qualitative methodology of a single case study. To reach the declared goal in terms of relationship observation, the paper applies the CAOS model (Paoloni, 2021), an interpretative model useful for analysing the relational capital within the SME dimension. Findings This first explanatory research confirms the crucial role of the BI in the firm’s development process. Especially in the early stage, the knowledge transfer from the BI allows the start-up to overcome its main difficulties: the organizational aspect and finance capacity. Research limitations/implications The limitation concerns the number of start-ups observed. Future lines of research will be focused on the study of other firms to acquire more data on the topic of BI programmes and start-ups. Practical implications The managerial implication refers to advancing knowledge and practice in the area of knowledge sharing actuated by BIs. The present work underlines the importance of relational capital as an intangible asset in the development of the younger company. Originality/value This paper contributes to two different fields: knowledge sharing by relational capital and gender studies.


Facilities ◽  
2014 ◽  
Vol 32 (5/6) ◽  
pp. 256-274 ◽  
Author(s):  
Sarel Lavy ◽  
John A. Garcia ◽  
Manish K. Dixit

Purpose – The purpose of this paper is to synthesize the previously established list of key performance indicators (KPIs), to identify and categorize the core performance indicators that are measurable and quantifiable. Design/methodology/approach – A literature-based qualitative approach is adopted for accumulating desired information on identifying and categorizing the core indicators. The list of KPIs established in an earlier paper is narrowed down considering the future research needs suggested by the literature. Findings – The quantifiable and measurable core indicators are identified and categorized in the form of a list. The core indicators are defined and the variables required to quantify them are described by citing peer-reviewed literature. Research limitations/implications – This paper represents the first step toward establishing a relevant list of quantifiable and measurable core KPIs. Future research papers could emphasize derivation of mathematical expressions for determining the identified core KPIs and validating these KPIs using simulation of real building data. Practical implications – The need to establish a concise and relevant list of quantifiable and measurable KPIs that could express more than one type of information about a facility's performance is identified in this paper. This paper presents and describes a narrowed down list of core KPIs, which could be utilized by facility management industry professionals while performing a holistic performance assessment. Originality/value – This paper provides a list of core KPIs that could express more than one aspect of a facility's performance and that is measurable and quantifiable.


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