Hospitality studies: escaping the tyranny?

2015 ◽  
Vol 23 (4) ◽  
pp. 364-377 ◽  
Author(s):  
Conrad Lashley
Keyword(s):  
Learning Styles ◽  
Design Methodology ◽  
Management Education ◽  
Hospitality Management ◽  
Content Type ◽  
Management Personnel ◽  
Social Settings ◽  
Name Changes ◽  
Future Management ◽  
Current Curriculum

Purpose – The purpose of this paper is to explore current strands in hospitality management education and research, and suggest that future programs should reflect a more social science informed content. Design/methodology/approach – The paper reviews current research in hospitality management education and in the study of hospitality and hospitableness. It is, therefore, essentially a literature review, but founded on a variety of research insights gained by the author. Findings – Some have argued that the hospitality management education is currently dominated by the tyranny of relevance. Yet, the study of hospitableness in wider social settings has much to offer to both students and their future employers. This paper suggests there is need to allow for more flexibility in the curriculum so as to be less concerned with immediate relevance of content and more concerned with developing graduates who are critical and analytical thinkers. Research limitations/implications – It is not founded on primary research per se, but reflects upon a number of formal studies about the nature of the field, the preferred learning styles of students and nature of hospitableness. Originality/value – The paper suggests changes to the current curriculum that may, or may not, result in name changes to programs studying hospitality and preparing the sector’s future management personnel.

Innovation-centric courses in hospitality management education in Dubai

2019 ◽  
Vol 11 (2) ◽  
pp. 166-172
Author(s):  
Sanjay Nadkarni ◽  
Stephanie Morris
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Management Education ◽  
Education Institution ◽  
Hospitality Management ◽  
Iterative Approach ◽  
Exploratory Research ◽  
Design Development ◽  
Content Type ◽  
Policy Level

Purpose This paper aims to provide an overview of how a Dubai-based higher education institution in hospitality management has leveraged the enabling macro-environment for building innovation-centric courses in hospitality pedagogy. The policy-level initiatives focusing on innovation adopted by the UAE, and Dubai, in particular, are analyzed along with their impact on the higher education landscape. Design/methodology/approach An exploratory research design with an experimental component based on iterative approach has been adopted in this paper. Findings The synthesis of the exploratory analysis with the outcome of the experiment for developing innovation-centric courses and assessments which integrates elements of sustainability underscores the necessity for a scalable roadmap for developing an innovation-driven ecosystem. Implications for stakeholders in deploying the proposed roadmap are discussed. Originality/value The experience curated from the design development and delivery of innovation-focused courses with the mandated framework in a specific geography (in this case Dubai, UAE) attests to the originality. The research adds value by proposing an implementable roadmap for stakeholders to foster an innovation-driven socio-economic ecosystem that encompasses elements of sustainability.

scholarly journals Navigating heutagogic learning: mapping the learning journey in management education through the OEPA model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
David William Stoten
Keyword(s):  
Learning Theory ◽  
Executive Coaching ◽  
Design Methodology ◽  
Management Education ◽  
Review Of The Literature ◽  
Content Type ◽  
Learning Journey ◽  
Original Contribution ◽  
E Learning ◽  
Conceptual Paper

PurposeThe purpose of this conceptual paper is to advocate the adoption of heutagogic principles within management education and to show how it could be implemented.Design/methodology/approachThis paper is the outcome of a review of the literature on learning theory and management education.FindingsThis paper demonstrates how heutagogic principles have been introduced in three areas: entrepreneurial education, executive coaching and e-learning.Originality/valueThis paper makes an original contribution to the discourse on heutagogy through the OEPA model that maps the heutagogic learning journey.

RunayaySoft

2019 ◽  
Vol 15 (1) ◽  
pp. 103-131
Author(s):  
Juan Camilo González Vargas ◽  
Angela Carrillo-Ramos ◽  
Ramon Fabregat ◽  
Lizzeth Camargo ◽  
Maria Caridad García Cepero ◽  
...  
Keyword(s):  
Learning Styles ◽  
Multiple Intelligences ◽  
Learning Style ◽  
Design Methodology ◽  
Educational Institutions ◽  
Content Type ◽  
Functional Prototype ◽  
The Relationship ◽  
Disciplinary Area ◽  
Selection Of

Purpose The purpose of this paper is to describe a support system to the selection of enrichment activities in educational environment called RunayaySoft, where Runayay comes from the word Quechua that means develop and Soft as it is an informatics tool that supports the educational institutions and their students, in the selection of activities that allow foster some of their skills based on their interests, learning styles, aptitudes, multiple intelligences, preferences and so on. Moreover, it suggests institutions about the activities that they should make in their building considering student´s characteristics and the agreements that they have. Design/methodology/approach It does a diagnostic for identifying which characteristics are going to be considered to students and institutions. Then, it generates adaptive profiles with the aim of generating suggestions of enrichment activities that allow to boost some of their skills. For the students were considered their preferences, learning style, aptitude, multiple intelligences and interests. In the case of institutions were the agreements, resources and activities that they develop. Based on this information, it defines the relations for the generation of suggestions of activities toward students, where it does the prioritization of which activities should be considered. Findings For validating the system, it was done as a functional prototype that generates suggestions to students, as well as educative institutions, through a satisfaction test student assess if they agree or disagree with the suggestions given. With that assessment, it is validated the relationship between student’s characteristics, activity and institution are related for generating activities suggestions. Research limitations/implications RunayaySoft generates adaptive profiles for the students, activity and institution. Each profile has information that allows adapt an advice toward students and institutions. Social implications RunayaySoft considers student’s characteristics, activities and educational institutions for generating suggestions for enrichment activities that allow to boost some of their skills. Many times, when activities are generated in educative institutions, they are not considered a learner’s needs and characteristics. For that reason, the system helps institutions to identify activities that should be done in their facilities or with those institutions which they have agreements when the institutions that students come from do not have the required resources. Originality/value RunayaySoft suggests enrichment activities to students as well as educative institutions. For students, it suggests disciplinary areas where they can boost their skills; for each disciplinary area are recommended activities based on their preferences. Once students select the disciplinary area and activities, the system suggests educative institutions activities that they can do. If the institutions do not have the necessary facilities, the system shows with which other institutions they can set agreements. Moreover, it supports educative institutions to identify enrichment clusters, where it clusters students based on similar interest, allowing institutions to identify the activities that they should focus on.

scholarly journals Competences in higher education tourism internships

2019 ◽  
Vol 62 (1) ◽  
pp. 64-80 ◽  
Author(s):  
Raquel Ferreras-Garcia ◽  
Jordi Sales-Zaguirre ◽  
Enric Serradell-López
Keyword(s):  
Design Methodology ◽  
Descriptive Analysis ◽  
Hotel Industry ◽  
Hospitality Management ◽  
Job Market ◽  
Content Type ◽  
Training Activities ◽  
The Subject ◽  
Tourism And Hospitality ◽  
Practical Implications

Purpose The purpose of this paper is to examine the level of correspondence between the academic training received by students and the demands of the job market. This was achieved by analysing the competences that are developed in internships to provide useful information for universities, students and tourism companies. Design/methodology/approach A quantitative analysis was carried out using questionnaires administered to the supervisors of students on curricular internships. The level of tourism competences of students on the bachelor degree in Tourism and Hospitality Management at the School of Tourism and Hospitality Management Sant Ignasi was assessed. A descriptive analysis and comparisons of means were carried out to investigate differences in competences between students undertaking internships, according to the hotel department and category. Findings The results of the study indicate that students undertaking internships improve their competences. Whether they undertake internships in one department or another does not affect the level of achievement of most competences. However, the category of a hotel does influence the level of development of the acquired competences. Research limitations/implications A questionnaire should be administered to students on their perceptions of the achievement of competences, as this could be compared with the supervisors’ perceptions. Practical implications The study generates extremely valuable information for companies, universities and students, as it reveals which competences are attained and to what extent. Based on these results, universities can adapt their training activities and the hotel industry will have information on learning processes during internships. Originality/value The analysis provides an innovative research, a real assessment by employers of the competences attained. It also identifies the need for more research on the subject related to employers’ perceptions of the level of competences that students develop in the workplace.

Selecting teaching style based on group technology philosophy

2017 ◽  
Vol 9 (4) ◽  
pp. 521-529
Author(s):  
Abdelhakim Abdelhadi
Keyword(s):  
Learning Styles ◽  
Learning Outcomes ◽  
Design Methodology ◽  
Group Technology ◽  
Teaching Style ◽  
Original Research ◽  
Content Type ◽  
Index Of Learning Styles ◽  
Class Level ◽  
Intended Learning Outcomes

Purpose The purpose of this paper is to classify students into clusters at class level according to their preferred learning styles by using group technology. Design/methodology/approach The Felder and Silverman index of learning styles is used to determine the preferred learning styles of the students, then similarity-coefficient analysis is used to group students into clusters based on the similarity of their preferences. Findings Using this approach would allow the instructor to use a teaching style suitable for the students in order to achieve the intended learning outcomes. Originality/value This is an original research with promising findings to help educators using this approach to achieve the intended learning outcomes.

10 years later, why is an academic journal about society and business more relevant than ever?

2015 ◽  
Vol 10 (3) ◽  
pp. 327-336
Author(s):  
Yoann Bazin
Keyword(s):  
Design Methodology ◽  
Mission Statement ◽  
Management Education ◽  
Special Issue ◽  
Academic Journal ◽  
Content Type ◽  
The Future

Purpose – The aim of this paper is to give an account of how the author aims to engage with his new appointment as co-editor-in-chief of the Society and Business Review (SBR) and to reflect on why an academic journal like the SBR is relevant – if not absolutely necessary. Design/methodology/approach – By drawing on a synthesis of past publications in the journal, academic roots and editorial trends of the SBR are presented. Findings – Three promising areas of research in the “business & society” field are identified for the future: monitoring the expansion of managerialism, analysing the role and impact of management education in society and conceptualising the politicisation of corporations. Research limitations/implications – Although these trends are promising and subjectively identified, the journal will obviously not restrict its scope to these three topics alone and will continue to welcome all submissions that fall into its mission statement. Originality/value – This paper provides insights into how the editors evaluate not only articles but also special issue proposals and book reviews that are submitted to the SBR.

Reflecting on hospitality management education through a practice lens

2015 ◽  
Vol 23 (4) ◽  
pp. 353-363 ◽  
Author(s):  
Marc Stierand ◽  
Laura Zizka
Keyword(s):  
Management Education ◽  
Practical Knowledge ◽  
Hospitality Management ◽  
Faculty Members ◽  
Content Type ◽  
Knowing How ◽  
Common Reference ◽  
Academic Faculty ◽  
The Common ◽  
Novel Reading

Purpose – The purpose of this paper is to reflect on hospitality management education from a “practice epistemology” and discuss how a connecting of savoir (theoretical knowledge or “knowing”), savoir-faire (knowing how to do tasks, i.e. task-related skills) and savoir-être (knowing how to be, i.e. behavior) can develop into practical knowledge. Design/methodology/approach – The purpose of the paper is achieved through novel reading of the literature on practical knowledge and formativeness applied to a higher education context. Findings – The paper suggests that it is only through the creation of context that a sensation of practicing for students can be provided, which ultimately may lead to practical knowledge. Context must be actively created through situations that invite participation to explore the logic of practice. Therefore, savoir should be treated as “organizing knowing” and savoir-faire and savoir-être as “practicing knowing” to do and to be, respectively. The terms savoir, savoir-faire and savoir-être were chosen for this paper, as they were the common reference terms used in hospitality (master-) apprenticeship systems in Europe. Originality/value – The value of the paper is a personal reflection on a practice epistemology for hospitality management education from the perspective of two academic faculty members who have been practitioners in the hospitality industry and who regularly teach hospitality executives.

A service-oriented perspective of facility management

Facilities ◽  
2014 ◽  
Vol 32 (9/10) ◽  
pp. 554-564 ◽  
Author(s):  
Christian Coenen ◽  
Daniel von Felten
Keyword(s):  
Design Methodology ◽  
Service Management ◽  
Process Management ◽  
Facility Management ◽  
Content Type ◽  
Management Personnel ◽  
Management Perspective ◽  
Professional Business ◽  
Service Oriented ◽  
Action Process

Purpose – The purpose of this article is to provide a service-oriented understanding of the field of facility management (FM) and describe the role that services management plays in successful FM. Even though the definitions for FM by European Committee for Standardisation include the term “service” several times, there remains a need for an established management understanding that reflects the service character of FM, while also accounting for its multidimensional management challenges. Design/methodology/approach – This goal is achieved by applying the main characteristics of services management to FM, describing the service-specific perspectives of FM, analyzing the specific quality attributes of FM as a service management discipline and introducing important services management implications for FM. Findings – The article describes in detail how FM can benefit from taking a services management perspective and gives useful implications for managers in the following key fields of action: process management, tangibility management, personnel management and relationship management. Originality/value – Services management knowledge and expertise have the potential to position FM as an even more professional business discipline.

Ethics as a catalyst for change in business education?

2016 ◽  
Vol 35 (2) ◽  
pp. 170-189 ◽  
Author(s):  
Matthias P Huehn
Keyword(s):  
Business Education ◽  
Design Methodology ◽  
Management Education ◽  
Frame Of Reference ◽  
The Political ◽  
Content Type ◽  
Solution Strategies ◽  
Science Philosophy ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to hypothesise that business theory and education suffer from having been systematically de-philosophised over the last 200 years. Viewed through this lens the economistic narrative can be understood and new and integrated solutions to theoretical and pedagogical problems can be debated. Design/methodology/approach – This paper is a theoretical exploration based on a literature review and philosophical analysis. Findings – Going back to a social science philosophy would fundamentally affect how management is conceptualised, done and taught. The paper focuses on outlining the impact a re-philosophisation would have on management education. Practical implications – If one agrees that philosophy plays a too small role in management, it would change how scholarship is currently defined and how management education functions. Business schools would have to fundamentally change in every respect. Originality/value – Current criticism of the management mainstream focuses on either the political/ethical or the epistemic level. The paper argues that the epistemic and the ethical are connected and by making an integrated argument the debate can be re-energised and solution strategies become obvious. I am not aware of any other contribution making this argument. Ghoshal (unwittingly) used the same reasoning but without using the clear frame of reference (philosophy) that this paper proposes.

Using experience-based learning to enhance management education

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Design Methodology ◽  
Reading Time ◽  
Management Education ◽  
Content Type ◽  
Approach To Learning ◽  
Experience Based Learning ◽  
New Knowledge ◽  
Different Types ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. 10; 10; 10; 10; Findings Management education might be most effective when an experienced-based approach to learning is adopted. Firm can achieve desired outcomes by encouraging participants to engage in different types of dialogue in order to interpret experiences that can subsequently help generate new knowledge and inspire greater creativity. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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