Exclusive corporate philanthropy: rethinking the nexus of CSR and corporate philanthropy

2016 ◽  
Vol 12 (2) ◽  
pp. 280-294 ◽  
Author(s):  
Georg von Schnurbein ◽  
Peter Seele ◽  
Irina Lock
Keyword(s):  
Corporate Philanthropy ◽  
Point Of View ◽  
Future Research ◽  
Special Role ◽  
Theoretical Point ◽  
Bottom Line ◽  
Content Type ◽  
Different Characteristics ◽  
Relationship Of ◽  
The Relationship

Purpose The purpose of this paper is to add to a better understanding of relationship of corporate social responsibility (CSR) and corporate philanthropy. The authors argue that corporate philanthropy is exclusive to CSR because of their different characteristics. Design/methodology/approach This paper is based on a profound literature review and discusses the relationship of CSR and corporate philanthropy from a theoretical point of view. By conceptually combining the CSR pyramid and the triple bottom line approach, the authors show that corporate philanthropy has a special role outside of the classical CSR concept. Findings Four fundaments of corporate philanthropy – economic, motivational, creative and moral – are described that illustrate the importance and outstanding role of corporate philanthropy for today’s businesses. Based on these, the authors formulate three new forms of corporate giving, volunteering and foundations, which the authors subsume under the novel notion of “exclusive corporate philanthropy”. Research limitations/implications The main contribution of this paper for future research is to regard corporate philanthropy as exclusive to CSR. Future studies might, therefore, consider the different characteristics of corporate philanthropy and engage in an empirical investigation of this new type. Practical implications The model of exclusive corporate philanthropy presented in this paper provides practitioners with a better understanding of how corporate philanthropy can be rolled out today. Originality/value This paper offers a new perspective on the relationship of CSR and corporate philanthropy. Based on the economic, motivational, creative and moral characteristics of corporate philanthropy, the authors establish a clear distinction between the two concepts.

scholarly journals Difficulty in implementing continuous improvement – Rasch measurement analysis

2019 ◽  
Vol 25 (6) ◽  
pp. 1228-1250 ◽  
Author(s):  
Lidia Sanchez-Ruiz ◽  
Beatriz Blanco ◽  
Emma Diaz
Keyword(s):  
Continuous Improvement ◽  
Measurement Theory ◽  
Reliability And Validity ◽  
Rasch Measurement ◽  
Point Of View ◽  
Future Research ◽  
Theoretical Point ◽  
Content Type ◽  
Level Of Difficulty ◽  
New Perspective

Purpose The purpose of this paper is to define a general and common construct in order to measure the level of difficulty companies experience when they implement continuous improvement (CI). Additionally, a rank of barriers is obtained together with a rank of companies. Design/methodology/approach In order to achieve the objective, first, a literature review is carried out to specify the domain of the construct; second, a sample of items is selected; third a survey is carried out in companies that have already implemented CI initiatives, the results being thus limited to this population; fourth, measures are purified by analysing the reliability and validity of the measurements, and finally results are obtained. The Rasch measurement theory will be used to provide a new perspective on a mature research topic. Findings It can be concluded that a new valid construct has been defined together with a rank of CI barriers, being lack of time the main barrier. A rank of companies is also obtained which is a first step in the development of future research studies. Practical implications Managers are provided with a better understanding of the barriers that can obstruct CI implementation. Thus, the rank of CI barriers guides managers through the most common and important obstacles so that they will be able to plan better CI strategies. In addition, the rank of companies allows each company to undertake a benchmarking exercise. Originality/value This work proposes a new way of analysing the difficulty in implementing CI as a continuum, rather than as independent barriers. From a theoretical point of view, it defines a new construct and offers a rank of CI barriers together with a rank of companies based on their level of difficulty when implementing CI initiatives. This is something new, as previous studies were mainly focussed on the items side. From a practical point of view, this study offers the surveyed companies the opportunity to see how they are positioned with respect to the other companies. Moreover, this rank of companies is the foundation on which to develop further studies with a practical orientation in the future.

scholarly journals Transformative service research: a conceptual framework based on consumer's perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Veronica Ungaro ◽  
Laura Di Pietro ◽  
Maria Francesca Renzi ◽  
Roberta Guglielmetti Mugion ◽  
Maria Giovina Pasca
Keyword(s):  
Conceptual Framework ◽  
Well Being ◽  
Service Research ◽  
Future Research ◽  
Bottom Line ◽  
Content Type ◽  
Consumer Perspective ◽  
Social Environmental ◽  
The Relationship ◽  
Depth Interviews

PurposeThis study aims to investigate the consumer's perspective regarding the relationship between services and well-being, contributing to the knowledge base in transformative service research (TSR). More specifically the aim was to understand consumers' perceptions of the relationship between services and well-being and their views about how companies can contribute (directly and/or indirectly) to achieve the well-being.Design/methodology/approachTo reach the research aim, the study adopts an explorative inductive design, carried out through a qualitative approach and grounded in 30 in-depth interviews with consumers.FindingsService sustainability represents the fundamental characteristic that determines the service ability to be transformative, requiring the implementation of the triple bottom line dimensions: social, environmental and economic. It emerged that, in the consumer's mind, the service categories that present a stronger relationship between service and well-being are as follows: healthcare, financial and transport.Originality/valueThe paper proposes a conceptual framework to describe the consumer perspective of the services' transformative role in promoting well-being, providing a theoretical lens for conducting future research and continuing to expand transformative service research (TSR).

scholarly journals ABAYSTUDIES- SPIRITUAL TREASURE OF KAZAKH CIVILIZATION

2020 ◽  
Vol 73 (3) ◽  
pp. 305-312
Author(s):  
Т. Tebegenov ◽  
◽  
G. Esirkepova ◽  
М. Aitimov ◽  
◽  
...  
Keyword(s):  
Cultural Studies ◽  
Modern Philosophy ◽  
Political Science ◽  
Point Of View ◽  
Theoretical Point ◽  
Religious Educators ◽  
New Directions ◽  
Literary Heritage ◽  
Relationship Of ◽  
The Relationship

This article reveals in a new way the relationship of Abay's worldview with modern philosophy, pedagogy, psychology, cultural studies, sociology, political science; from a scientific and theoretical point of view, the harmony of the poet’s works with the works of religious educators of Islam is substantiated. Along with this, the article explores the image of the prototype in new literary works about Abai, the objectivity of the description of Kazakh life in them. Abaeology is a comprehensive branch of the study of the spiritual culture of the Kazakh people, so modern Abaeology is one of the relevant topics. A set of new studies is needed to study the classical literary heritage of Abay and its traditions from the point of view of the psychology of art. The article touches on the problems of the popularity of Abay's works among the foreign Kazakh diaspora, developing a program, the scientific and methodological foundations of studying Abay's work in their schools. New directions of research in this area and contemporary topical problems of Abaystudies are determined.

Reducing the intention-to-behaviour gap for locally produced foods purchasing

2016 ◽  
Vol 44 (5) ◽  
pp. 508-523 ◽  
Author(s):  
Jeffrey M. Campbell ◽  
Ann E. Fairhurst
Keyword(s):  
Survey Methodology ◽  
Structural Equations ◽  
Grocery Store ◽  
Mediating Effect ◽  
Future Research ◽  
Grocery Shopping ◽  
Content Type ◽  
Retail Grocery ◽  
Relationship Of ◽  
The Relationship

Purpose – The study regarding retail grocery considers the mediating effect of store atmospheric responsiveness (SAR) on the relationship of purchase intentions (PI) and extent of purchase (EP) for locally produced foods as well as potential moderators of trust and price consciousness (PC). The paper aims to discuss these issues. Design/methodology/approach – The study used survey methodology of 755 grocery store shoppers for locally produced foods and structural equations modelling to test proposed relationships. Findings – A significant positive relationship between PI and EP for locally produced foods exists and that SAR mediated the relationship. Trust was found to moderate the relationship of PI and EP, while PC moderated the SAR to EP. Research limitations/implications – The use of a survey methodology which may lack generalizability. Customers may report desired vs actual intentions or behaviours, and the sample included a large majority of female and Caucasian shoppers. The framework can serve as a guide for future research on store atmospherics in retail grocery. Practical implications – In-store atmospheric factors are important to customer PI and their EP behaviours for locally produced foods. Trust of store and PC are also important. Results may aid managers in determining appropriate in-store “atmospheric” variables to help support customer decision making as they grocery shop. Originality/value – This paper adds value to the literature by considering the role of the store environment on behavioural outcomes like EP of locally produced foods and adds a unique perspective by creating a combined assessment of store atmospherics and individual consumer traits in the grocery shopping domain.

Justice and employee engagement

2015 ◽  
Vol 7 (1) ◽  
pp. 89-103 ◽  
Author(s):  
Manish Gupta ◽  
Yln Kumar
Keyword(s):  
Employee Engagement ◽  
Future Research ◽  
Content Type ◽  
Mediating Role ◽  
Member Exchange ◽  
Challenging Environment ◽  
High Level ◽  
Relationship Of ◽  
The Relationship

Purpose – The purpose of this paper is to examine the mediating role of trust in the relationship of justice and employee engagement (EE) in Indian B-schools. Design/methodology/approach – Multiple regression was carried out on the responses obtained from 320 academics working in different Indian B-schools. Findings – The results showed that vertical trust (VT) partially mediates the procedural justice (PJ) and the EE relationship. Distributive justice, PJ, VT and EE were found to be significantly correlated with each other. Research limitations/implications – A very important implication from the findings is that the research will help the Indian B-schools engage their employees in a better manner and face the challenging environment. Future research can be carried out on finding the mediating effects of leader member exchange on VT-EE relationships with other levels of higher education. Originality/value – The current study empirically proved that a good level of PJ leads to a high level of VT and which ultimately results in engaged academics in Indian B-schools.

Tourism and involvement of inhabitants in Paris

2019 ◽  
Vol 5 (3) ◽  
pp. 326-337
Author(s):  
Marine Loisy
Keyword(s):  
Development Strategy ◽  
Participant Observation ◽  
Point Of View ◽  
Content Type ◽  
Permanent Resident ◽  
First Results ◽  
Beaten Track ◽  
Tourism Professionals ◽  
Relationship Of ◽  
The Relationship

Purpose The purpose of this paper is to examine the adaptation strategies of inhabitants and the forms of participation they adopt in tourism activities in Paris. As public policies have recently recognized the importance of taking into account inhabitants in the tourism development strategy in Paris and its suburbs, this paper proposes an analysis of the different forms of this participation and its stakes for the territories. Design/methodology/approach This paper gathers the first results of a thesis work in anthropology that is based on an ethnographic method combining participant observation, semi-directive interviews and bibliographic work. Observations took place in Paris and in several cities of the Grand Paris with inhabitants involved in tourism activities, or who are experiencing a difficult cohabitation with tourists in their neighborhoods. Thus, some 40 semi-directive interviews were conducted with inhabitants, members of associations and entrepreneurs. There were also participatory observation works within public institutions, mainly at the Paris City Hall, as well as interviews with dozens of tourism professionals from the private, public and associative sectors. Findings Not all residents have the same commitment to tourism and they do not all want to meet visitors. The relationship of inhabitants to tourism is complex and heterogenous. Nevertheless, this research shows that the roles played by inhabitants are multiple: producers of tourist services, ambassadors for their city or neighborhood, the permanent resident can also be seen as a product that attracts visitors, and as a tourist himself. The permanent resident offers the possibility of going off the beaten track, and promotes the revalorization of the identity of a territory and its inhabitants. Originality/value The originality of this research lies in the choice to focus primarily on the point of view of the visited population in a European capital. Ethnographic work allows for the observation and analysis of practices, in order to understand the stakes of visitor/visitor cohabitation and to anticipate possible movements of anti-tourist rejections.

Measuring the influence of hospitality organizational climate on employee turnover tendency

2020 ◽  
Vol 32 (6) ◽  
pp. 1307-1326
Author(s):  
Amit Datta
Keyword(s):  
Organizational Climate ◽  
Turnover Intention ◽  
Employee Turnover ◽  
Future Research ◽  
Frontline Employees ◽  
Content Type ◽  
Job Levels ◽  
And Gender ◽  
Relationship Of ◽  
The Relationship

PurposeThis study aims to identify the underlying dimensions of hospitality organizational climate and then measure the influence of it on employee turnover tendency.Design/methodology/approachData were obtained from 504 employees across 18 upscale hotels in India. Factor analysis was adopted to identify the organizational climate dimensions and its influence on turnover tendency was measured by SEM. One-way ANOVA tested the hypothesis related to the perceived differences among the employees regarding turnover intention.FindingsResult supports the hypothesized relationship between the constructs that the identified organizational climate structure have strong inverse relationship with employee turnover tendency and its dimension “leaders facilitation and support” was found to influence turnover intention the most, followed by “cohesion, clarity and objectivity of system,” “esprit of profession, organization and workgroup” and “job challenge, variety and feedback.” Results also determined differences among the hotel employees of different job levels and gender regarding turnover tendency.Practical implicationsStudy reveals that employee turnover tendency is predominantly influenced by the identified factors of organizational climate and more among the male frontline employees and attrition reduces with age and position. This knowledge will help the hotel's management in designing strategic HRM to control attrition.Originality/valueThis study is the first to establish an organizational climate measure of hotel industry in India and opens scope for future research. It also draws attention to the relationship of organizational climate with turnover tendency.

Corporate social irresponsibility: humans vs artificial intelligence

2019 ◽  
Vol 15 (6) ◽  
pp. 786-802 ◽  
Author(s):  
Kristijan Krkač
Keyword(s):  
Artificial Intelligence ◽  
Design Methodology ◽  
Point Of View ◽  
Future Research ◽  
Content Type ◽  
Basic Concepts ◽  
Corporate Social Irresponsibility ◽  
Corporate Social ◽  
The Relationship ◽  
Practical Implications

Purpose The supposedly radical development of artificial intelligence (AI) has raised questions regarding the moral responsibility of it. In the sphere of business, they are translated into questions about AI and business ethics (BE) and corporate social responsibility (CSR). The purpos of this study is to conceptually reformulate these questions from the point of view of two possible aspect-changes, namely, starting from corporate social irresponsibility (CSI) and starting not from AIs incapability for responsibility but from its ability to imitate human CSR without performing typical human CSI. Design/methodology/approach The author draws upon the literature and his previous works on the relationship between AI and human CSI. This comparison aims to remodel the understanding of human CSI and AIs inability to be CSI. The conceptual remodelling is offered by taking a negative view on the relation. If AI can be made not to perform human-like CSI, then AI is at least less CSI than humans. For this task, it is necessary to remodel human and AI CSR, but AI does not have to be CSR. It is sufficient that it can be less CSI than humans to be more CSR. Findings The previously suggested remodelling of basic concepts in question leads to the conclusion that it is not impossible for AI to act or operate more CSI then humans simply by not making typical human CSIs. Strictly speaking, AI is not CSR because it cannot be responsible as humans can. If it can perform actions with a significantly lesser amount of CSI in comparison to humans, it is certainly less CSI. Research limitations/implications This paper is only a conceptual remodelling and a suggestion of a research hypothesis. As such, it implies particular morality, ethics and the concepts of CSI and AI. Practical implications How this remodelling could be done in practice is an issue of future research. Originality/value The author delivers the paper on comparison between human and AI CSI which is not much discussed in literature.

The relationship of personal innovativeness, quality of digital resources and generic usability with users’ satisfaction

2019 ◽  
Vol 35 (1) ◽  
pp. 15-30 ◽  
Author(s):  
Asad Khan ◽  
Mohamad Noorman Masrek ◽  
Khalid Mahmood
Keyword(s):  
Digital Libraries ◽  
Individual Characteristics ◽  
Equation Modeling ◽  
Future Research ◽  
Digital Resources ◽  
Content Type ◽  
Personal Innovativeness ◽  
Relationship Of ◽  
The Relationship

PurposeIn addition to instrumental assumptions, behavioural researchers suggest the study of individual traits such as personal innovativeness (PI), users’ satisfaction and other theoretical beliefs for example quality and general usage patterns as the latent determinants of early and post-adoptions of technological innovations. In the context of Higher Education Commission digital library of Pakistan, the purpose of this paper is to examine the relationship of PI, quality of digital resources and generic usability of digital libraries (DL) with users’ satisfaction.Design/methodology/approachTo guide the conceptual model of this study, five hypothesized relationships were formulated. Adopting a quantitative approach, snowball sampling techniques were used. A total of 464 users of DL enrolled in different programs of study in the universities of Pakistan participated and responded to the survey. For data analyses, partial least squares, a method in the structural equation modeling was used.FindingsAnalyses reveal positive and strong relationships of PI, quality of digital resources and generic usability of DL with users’ satisfaction. Thus, the findings of this study established personal traits as the significant determinants of intention to adopt DL.Research limitations/implicationsThe decision of effective adoption is manipulated by the extent of users’ willing (PI), level of satisfaction, the image of quality and users’ past experience with the use of related innovations. Thus, librarians in addition to the system features should also focus on individual characteristics and quality of resources that probably influence adequate adoption of DL.Originality/valueIn the Pakistani context, this study is the first attempt that examined the relationship of PI, the usability of DL and quality of digital resources with users’ satisfaction. Research model of this study can be used in future research. Also, this study extended the scope of theories of adoption towards DL.

scholarly journals The relationship between brand love and actual brand performance

2016 ◽  
Vol 33 (6) ◽  
pp. 806-824 ◽  
Author(s):  
Lia Zarantonello ◽  
Marcello Formisano ◽  
Silvia Grappi
Keyword(s):  
Brand Attitude ◽  
Future Research ◽  
Brand Performance ◽  
Brand Love ◽  
Content Type ◽  
The Usa ◽  
Brand Measurement ◽  
Relationship Of ◽  
The Relationship ◽  
Cross National

Purpose The purpose of this paper is to examine the different relationship that brand love, compared with brand attitude, has with actual brand performance in a cross-national and cross-category context. Design/methodology/approach An empirical study was conducted in the USA, Russia and Indonesia to develop and validate a short but comprehensive measure of brand love. A brand attitude measure derived from the company’s tracking studies and behavioural measures derived from panel data were used to examine the different relationship of brand love and brand attitude with brand performance. Findings The findings show that consumers in the USA, Russia and Indonesia share a similar concept of brand love. They also show that brand love, compared with brand attitude, is more strongly related to growth in behavioural loyalty, whereas brand attitude, compared with brand love, is more strongly related to the brand size in the present. Research limitations/implications The paper combines psychological and behavioural data from different sources. Future research may collect both types of data from the same sample of consumers. Besides, the paper uses brand love and brand attitude data related to loyal consumers and users, respectively. Future research may consider both types of consumers simultaneously. Practical implications The paper clarifies why brand love measures should be integrated in a company’s brand measurement system, and their specific contribution compared with brand attitude. Originality/value This paper is the first that examines brand love in a cross-national and cross-category context and that shows the relationship of brand love vs brand attitude with actual brand performance using company/industry-derived data.

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