Theory C: the near future of quality management

2014 ◽  
Vol 26 (6) ◽  
pp. 650-657 ◽  
Author(s):  
Everard van Kemenade
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
Design Methodology ◽  
New Paradigm ◽  
Content Type ◽  
Human Aspects ◽  
History Of ◽  
Emergent Change ◽  
Near Future ◽  
Insight Into

Purpose – The purpose of this paper is to develop an idea on the next step in quality management, based on the experiences of the last 100 years. Design/methodology/approach – A literature review has been undertaken on the history of quality management so far and on trends for the near future. Based on these findings a model has been designed to describe different elements of quality management. A focus is on the human aspects, like vision on the employee, roles of the quality manager and the skills required. Findings – After the control, continuous improvement and commitment paradigm the time has come for a new paradigm based on the importance of the context. Originality/value – The paper provides more insight into the near future of quality management in times of emergent change.

The evolution of the discourse of a Belgian fair trade organization: a two-dimensional history

2016 ◽  
Vol 12 (1) ◽  
pp. 61-77 ◽  
Author(s):  
Robbe Geysmans
Keyword(s):  
Social Movement ◽  
Fair Trade ◽  
Design Methodology ◽  
Central Position ◽  
Societal Change ◽  
Two Dimensional ◽  
Mutual Relationship ◽  
Content Type ◽  
History Of ◽  
Insight Into

Purpose This paper aims to provide a detailed account of the evolution of the fair trade discourse of a Belgian fair trade organization, with a specific focus on the changes in the combination of the organization’s trade and social (movement) dimensions. Design/methodology/approach This study is based on an analysis of the organization’s discourse as found in the member magazine at four periods. These four periods cover different phases in the life history of the organization and in the broader fair trade field. Findings Throughout the organization’s history, both social (movement) and trade dimensions know drastic changes, also in their mutual relationship. In the earliest history, trade practices are clearly subordinate to goals of a socialist-inspired societal change, while in the more recent history, trade has permeated the entire discourse, putting the trade dimension in a more central position. However, both dimensions seem to evolve in a connected way, as the discourse shows clear similarities on both, and evolutions can be related to changes in the organization’s broader field. Originality/value Focusing on the discourse of a specific fair trade organization breaks with a tradition of broad notions of a fair trade history. Moreover, this case provides insight into the evolution of the mix of both social and economic dimensions within a specific organization, and connects this to evolutions in the broader (fair trade) field.

Quality management – history and trends

2015 ◽  
Vol 27 (3) ◽  
pp. 281-293 ◽  
Author(s):  
Albert Weckenmann ◽  
Goekhan Akkasoglu ◽  
Teresa Werner
Keyword(s):  
Quality Management ◽  
Design Methodology ◽  
Initial Position ◽  
Paradigm Shifts ◽  
Quality Cost ◽  
Content Type ◽  
Global Orientation ◽  
History Of ◽  
The One ◽  
Further Development

Purpose – The continuous development of quality management in organizations was driven on the one hand by competition and on the other hand by growing requirements of the customers. Mass production with a pure push strategy changed to a more and more pull strategy with higher customer and market orientation. To satisfy the requirements of the triangle quality, cost and time the field of view of quality management has continuously been widened from considering “what” is done to “how” it is done. Nowadays the complexity and interrelations inside and outside of organizations increased with their global orientation. To face these global challenges, the purpose of this paper is to do a detailed analysis of the history of quality management that can support the initial position in development of specific tools and methods for quality improvement in organizations. Design/methodology/approach – For the historic analysis a well-founded literature review has been performed. After presenting the historical development of quality management, the current situation described. Finally an outlook for upcoming trends in quality management is provided by extrapolating current developments. Findings – Four different paradigm shifts in quality management are up to now identified and described, accompanied by a high number of smaller development steps. Current efforts for the further development of quality management encompass “perceived quality”, “human-focused quality management” and “intelligent quality management”. Originality/value – The paper gives a survey on the development of quality management and delivers a forecast on future requirements and trends in structuring the quality management in technical enterprises.

scholarly journals A preventable death? A family’s perspective on an adult safeguarding review regarding an adult with traumatic brain injury

2016 ◽  
Vol 18 (6) ◽  
pp. 341-352 ◽  
Author(s):  
Alyson Norman
Keyword(s):  
Traumatic Brain Injury ◽  
Brain Injury ◽  
Design Methodology ◽  
Care Management ◽  
Case Review ◽  
Content Type ◽  
History Of ◽  
The Subject ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this paper is to review the care management of a man with a traumatic brain injury (TBI) from a family member’s perspective. Design/methodology/approach The paper provides a case history of “Tom” both prior to his TBI and after. Findings Tom was the subject of a safeguarding adults case review in Somerset following his death in 2014. Ultimately the paper highlights the shortcomings and failures in the care Tom received by various organisations which ultimately contributed to his suicide. Practical implications The paper highlights the need for more effective communication between professionals managing the care of those with TBI. Furthermore, professionals need training in the need for mental capacity assessments and improved safeguarding and risk assessments with adults with TBI. Originality/value This paper provides insight into the needs of an adult with TBI from the perspective of a family member who is also a trained psychologist.

Socio-technological scenarios of Japan’s future energy issues in 2050 based on scanning-based foresight method

foresight ◽  
2019 ◽  
Vol 21 (4) ◽  
pp. 467-481 ◽  
Author(s):  
Reiko Takahashi ◽  
Ryoji Nakamura ◽  
Yuichi Washida
Keyword(s):  
Social Change ◽  
Design Methodology ◽  
Social Efficiency ◽  
Content Type ◽  
Future Society ◽  
The One ◽  
Near Future ◽  
Insight Into ◽  
Proper Balance ◽  
Far Future

Purpose The purpose of this paper is to create socio-technological future scenarios of Japan in the year 2050 and beyond, with a particular focus on energy and its relation to science and technology (S&T). Design/methodology/approach A workshop based on the scanning-based foresight method (SBFM) was conducted. Social change scenarios were created by participants browsed scanning materials about futuristic topics. Then, energy and society scenarios were produced by combining social change scenarios and future issues describing S&T related to energy in Japan in the future. Findings The participants who have different scientific and technological experties produced various images of Japan’s energy society around the year 2050. Based on these depictions, future visions of scenarios about energy and society were different in terms of consistency between S&T and future needs from current visions which focus on the transient of social awareness. The sociocentric view and confidence in self-made technology were found in the workshop and the participants believed some social problems would be solved with rich experiences and expertises in S&T even if human resources were limited. It was also found that each scenario portrayed an optimistic view of the relatively near future, in which innovative energy-related technologies are developed to optimize both personal satisfaction and social efficiency. On the other hand, we found rather pessimistic survival scenarios about the far future as concerns climate change and natural disasters. Originality/value Experts from several fields used their insight to apprehend an energy future and depicted, from scientific and technological perspectives, a vision of a different future society from the one that would emerge in a traditional linear scenario in which a proper balance is struck between the usage of S&T and its limitations. SBFM was also found to be beneficial for insight into energy S&T with its many uncertainties.

A tribute to Gwen Leighty

2006 ◽  
Vol 19 (2) ◽  
pp. 84-86
Author(s):  
Jennifer Paustenbaugh
Keyword(s):  
Web Sites ◽  
Academic Libraries ◽  
Design Methodology ◽  
Fund Raising ◽  
Personal Knowledge ◽  
Valuable Contribution ◽  
Content Type ◽  
History Of ◽  
Development Network ◽  
Fund Raiser

PurposeThe purpose of the paper is to provide a tribute to the life and work of library fund‐raiser Gwen Leighty.Design/methodology/approachThe paper uses personal knowledge and references to Academic Libraries Advancement and Development Network (ALADN) and LIBDEV web sites.FindingsThe paper finds that fundraising is connecting with people and the journey that each development officer must make while raising funds for their library.Originality/valueThe paper presents a brief history of ALADN and the valuable contribution one person made to the cause of library fund‐raising.

Rethinking bibliographic utilities for library consortia

2020 ◽  
Vol 37 (8) ◽  
pp. 7-9
Author(s):  
Israel Odede
Keyword(s):  
Literature Review ◽  
Paradigm Shift ◽  
Design Methodology ◽  
Distributed Network ◽  
Network Resources ◽  
Content Type ◽  
Library Consortia ◽  
Individual Ownership ◽  
Insight Into

Purpose The paper aims to critically examine the bibliographic utility as a roadmap to increase library consortia and provide an insight into a new library consortia strategy that integrates librarians into a system of sharing both resources and knowledge. Design/methodology/approach This study adopted a literature review approach with a focus on bibliographic utility as a necessary prerequisite for effective library consortia, which is a paradigm shift from the concept of individual ownership to a collective access of distributed network resources and knowledge. Findings The reviewed literature indicated that significant bibliographic utilities and integrated library systems are factors that shaped and developed consortia activities in libraries. Originality/value The bibliographic utility has limited literature, and a few published scholarly studies have combined bibliographic utility and library consortia as strategies to share resources and knowledge

The sediment of the Hostivar Reservoir (Prague, Czech Republic) as a memory of 45 years of pollution

2017 ◽  
Vol 28 (2) ◽  
pp. 204-213
Author(s):  
Lucie Soucková ◽  
Dana Kominkova
Keyword(s):  
Czech Republic ◽  
Design Methodology ◽  
Polyaromatic Hydrocarbons ◽  
Reservoir Sediment ◽  
Terrestrial Environment ◽  
Content Type ◽  
Sediment Extraction ◽  
History Of ◽  
Us Epa ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate the historical pollution of the Hostivar Reservoir (largest reservoir in Prague) sediment by metals, polyaromatic hydrocarbons (PAH) and polychlorinated biphenyls (PCB) and identify the trends in pollution of aquatic environment. Design/methodology/approach Core samples, 140 cm long, recording the 45-year history of the reservoir, were separated to 5 cm width subsamples (approximately 1.5 years of sedimentation) and analyzed for metals (Cd, Pb, Cu, Zn, Cr, Ni, Al), PAH and PCB. Following methods were used: US EPA 3051 for metals, US EPA 505 and US EPA 8082 A for PCB, and ISO 18287:2006 for PAH. Findings Most of the contaminants had the highest concentration at the beginning of the existence of the reservoir, suggesting that the contamination results from construction activities. Significant decrease of Pb occurred in the second half of the 1990s. It was caused by termination of the addition of lead as a detonation suppressant to the gasoline. Most concentrations of PAHs, PCBs and metals, except copper do not present eco-toxicological risk. Practical implications The results show the volume of priority pollutants removed from the reservoir by sediment extraction, and point risk to the terrestrial environment due to application of the sediment in the construction of a noise protecting wall. Originality/value The paper presents unique data about historical contamination of the largest reservoir in Prague, the capital of Czech Republic. It shows how the watershed and the construction phase of the dam cause a pollution of the reservoir sediment and possible environmental risk for aquatic biota.

Haunted by the past: transformations and daily challenges of China's prosthetics

2020 ◽  
Vol 10 (1) ◽  
pp. 115-124
Author(s):  
Chunchun Wang
Keyword(s):  
Design Methodology ◽  
Cross Cultural ◽  
Future Research ◽  
Institutional Pressures ◽  
Rehabilitation Center ◽  
Content Type ◽  
The Past ◽  
Daily Experiences ◽  
History Of ◽  
Depth Interviews

PurposeThe purpose of this paper is to examine the transformations of prosthetic practices in China, as well as the daily experiences and dilemmas arising from the everchanging practices since 1949. On the basis of materials, this paper explores an everyday perspective to review the history of technology.Design/methodology/approachEthnography was collected with the application of participant observations, informal interviews and in-depth interviews during a 13-months study at a rehabilitation center in Chengdu, China. The literature on prosthetic manufacturing was also reviewed for this paper.FindingsChina's prosthetic technology seems to evolve from traditional to modern. However, this progressive narrative – innovation-based timeline (Edgerton, 2006, xi) – has been challenged by daily practices. Due to institutional pressures, prosthetists are in a dilemma of selectively using their knowledge to create one kind of device for all prosthesis users with a certain kind of disability, thereby regulating the physical and social experiences of prosthesis users. Besides, prosthesis users are accustomed to prostheses made with old techniques, and must correct themselves from old experiences to the daily practices recognized by the selected techniques.Originality/valueThis paper provides a cross-cultural case to reexamine Edgerton's criticism of the progressive and orderly innovation-centric technological narrative. More importantly, it reviews the history and practices of China's prosthetics from daily experiences rather than Edgerton's concentration on technology; therefore, it provides an everyday perspective for future research on technological transformations.

Formation of contracts for the international sale of goods under Korean law and the CISG

2017 ◽  
Vol 21 (3) ◽  
pp. 208-223
Author(s):  
Byung Mun Lee
Keyword(s):  
Comparative Study ◽  
Design Methodology ◽  
Case Law ◽  
The Other ◽  
Basic Question ◽  
Content Type ◽  
International Sale Of Goods ◽  
The Comparative Study ◽  
International Sales ◽  
Insight Into

Purpose The purpose of this paper is to describe and analyze the rules on the formation of contracts under Korean law and the Contracts for the International Sale of Goods (CISG) in a comparative way and introduce the relevant proposed rules under the Amendment Draft of the Korean Civil Code (KCC). In addition, it attempts to compare and evaluate them in light of the discipline of comparative law. Design/methodology/approach In order to achieve the purposes of the study, it executes a comparative study of the rules as to the formation of contracts of the CISG, Korean law and the Amendment Draft of the KCC. The basic question for this comparative study is placed on whether a solution from one jurisdiction is more logical than the others and to what extent each jurisdiction has responded to protect the reasonable expectations of the parties in the rules as to the formation of contracts. Findings The comparative study finds that most of the rules under the CISG are quite plausible and logical and they are more or less well reflected in the proposals advanced by the KCC amendment committee. On the other hand, the other rules under the CISG which have brought criticisms in terms of their complexity and inconsistent case law invite us their revision or consistent interpretation. The drawbacks of the CISG have also been well responded in the Amendment Draft of the KCC. Nevertheless, it is quite unfortunate that the Amendment Draft of the KCC still has a rule that regards any purported performance with non-material alteration of the terms of an offer as an acceptance. Originality/value This study may provide legal and practical advice to both the seller and the buyer when they enter into a contract for international sales of goods. In addition, it may render us an insight into newly developed or developing rules in this area and show us how they interact with each other. Furthermore, it may be particularly useful in Korea where there is an ongoing discussion for revision of the KCC.

Professionals freaking out: the case of accreditation in Dutch higher education

2009 ◽  
Vol 21 (5) ◽  
pp. 473-485 ◽  
Author(s):  
Everard van Kemenade ◽  
Teun W. Hardjono
Keyword(s):  
The Netherlands ◽  
Design Methodology ◽  
Iso 9000 ◽  
Preliminary Survey ◽  
External Evaluation ◽  
Content Type ◽  
Evaluation Systems ◽  
System A ◽  
Engineering And Technology ◽  
Insight Into

PurposeThe purpose of this paper is to define what factors cause willingness and/or resistance among lecturers in universities towards external evaluation systems, especially accreditation.Design/methodology/approachA model has been designed to describe possible factors of willingness and/or resistance towards accreditation based on Ajzen and Metselaar. A literature review has been undertaken on the effects of external evaluation like ISO 9000 as well as accreditation systems such as Accreditation Board for Engineering and Technology and European Quality Improvement System. A questionnaire has been administered to a group of 63 lecturers from three departments at Fontys University in The Netherlands. The results of this preliminary survey have been presented to 1,500 academics in The Netherlands and Flanders to collect empirical data.FindingsResistance to accreditation can be found in the consequences of accreditation for the work of the lecturer (workload), negative emotions (stress and insecurity); the lack of knowledge and experience (help from specialists is needed); and lack of acceptance (other paradigm).Originality/valueThe paper provides more insight into the difficulties that organizations, especially universities, have to commit their employees to external evaluation. It might be possible to generalize the findings to other professionals in other organizations. Little research in this field has been undertaken so far.

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