Hospitality education: sustainable empowerment opportunities for Nigerian women

2014 ◽  
Vol 6 (1) ◽  
pp. 62-76 ◽  
Author(s):  
Belinda Nwosu
Keyword(s):  
Tourism Industry ◽  
Survey Method ◽  
Contributory Factor ◽  
Un Global Compact ◽  
Content Type ◽  
Nigerian Women ◽  
Hospitality Education ◽  
Significant Relationships ◽  
Development Goals ◽  
Hospitality Graduates

Purpose – The aim of this paper is to explore sustainable tourism initiatives, particularly by identifying the extent to which hospitality education has empowered Nigerian female graduates in their professional and economic circumstances. Design/methodology/approach – The scope is limited to graduates from an all-female institution offering tertiary-level programmes in hospitality, using the survey method. Findings – The paper shows significant relationships between level of educational attainment, type of employment engaged in, and the range of income of hospitality graduates. Research limitations/implications – A limitation to this study is the relatively small size of the sample (300) and subsequent number of respondents (80). Practical implications – The implications follow through from the potential strategies identified in the study that may be adopted by the tourism industry for achieving the Millennium Development Goals (MDGs) and the principles of the UN Global Compact particularly in the promotion of sustainable initiatives for women through hospitality education. Originality/value – Gender and empowerment in tourism has been researched extensively from a commercial standpoint. However, this paper address the gap in the literature as it relates to specialised hospitality education as a contributory factor in the empowerment of women.

Sustainable development and the circular economy in Greece: case examples from Costa Navarino and Grecotel

2020 ◽  
Vol 12 (5) ◽  
pp. 609-621
Author(s):  
Justin Darayus Khodaiji ◽  
Dimitra Christopoulou
Keyword(s):  
Sustainable Development ◽  
Circular Economy ◽  
Tourism Industry ◽  
Local Economy ◽  
Third Party ◽  
Bottom Line ◽  
Content Type ◽  
Case Examples ◽  
Secondary Sources ◽  
Development Goals

Purpose This paper aims to identify and analyse sustainable development in the Greek hospitality industry. Drawing on an evaluation of two leading hotel groups in Greece, TEMES S.A. and Grecotel Hotels and Resorts and their respective landmark hotels Costa Navarino and Grecotel (Lux Me) Rhodos, the authors focussed on the role that the United Nations (UN) Sustainable Development Goals (SDGs) have played in the industry and in a country heavily reliant on its tourism industry. Additionally, this paper examines and assesses the concepts of the triple bottom line and the circular economy and suggests practical approaches by which hotels may achieve sustainability. The recommendation relies on the belief that the two concepts are interconnected in tackling and achieving a successful vision of the future of sustainability through until 2030. Design/methodology/approach The case study focus with regard to the two hotel groups relied heavily on their respective 2018 sustainability reports. Additionally, further secondary research was conducted via several journal databases from 2013 to 2020. Third-party sites were also leveraged including the UN and Forbes. Findings It is evident that hotel companies often highlight their sustainability programmes online so that they are accessible to consumers and other stakeholders – including investors. This enables companies to create and close business loops in innovative ways. Their actions on sustainable development help the local economy and in turn help the country. This paper showcases examples of two leading Greek hotel groups, TEMES and Grecotel already working towards a more sustainable operating future. Originality/value In spite of research that was limited to secondary sources, the topic of sustainability in Greece is of great value as it is yet to be fully explored. This paper does yield some practical insights that will be of interest to the industry as to how to use the UN’s SDGs as pathway drivers for a successful circular economy.

Earthquake sets back Nepal's development goals

2015 ◽  
Keyword(s):  
Economic Cost ◽  
Internal Resistance ◽  
Tourism Industry ◽  
Hydroelectric Power ◽  
Content Type ◽  
Development Goals ◽  
Hydroelectric Plants ◽  
To Come ◽  
Private Investors ◽  
Human Tragedy

Subject The political and economic impact of the earthquake. Significance The human tragedy represented by the April 25 earthquake in Nepal is immense. The death toll has crossed 6,000 and could eventually reach twice that figure. The number of people adversely affected is estimated at 8.1 million or 30% of the total population. The immediate economic cost of the damage may not be as great since the country is among the poorest in the world and has long-established, if inadequate, mechanisms for coping with natural disaster. However, plans to raise Nepal's development status -- especially through the expansion of hydroelectric power and tourism -- are set back. Impacts The tourism industry will struggle to recover its previous momentum for years to come. Internal resistance to hydroelectric plants could rise as the earthquake draws increased attention to environmental risks. Chinese and Indian rivalry in Nepal promises new opportunities to private investors.

scholarly journals A framework of place branding, place image, and place reputation

2016 ◽  
Vol 19 (2) ◽  
pp. 241-264 ◽  
Author(s):  
Pantea Foroudi ◽  
Suraksha Gupta ◽  
Philip Kitchen ◽  
Mohammad M. Foroudi ◽  
Bang Nguyen
Keyword(s):  
Place Branding ◽  
Tourism Industry ◽  
Technological Advancement ◽  
Social Changes ◽  
Content Type ◽  
Place Image ◽  
Emerging Country ◽  
Country Brand ◽  
Development Goals ◽  
Key Indicators

Purpose This paper aims to develop a framework that links the concepts of place branding, place image and place reputation. Focusing on the antecedents and outcomes of place branding in the context of an emerging country, namely, Iran, the model further examines critical moderation variables. Design/methodology/approach A qualitative approach was undertaken, comprising face-to-face in-depth interviews with 15 respondents, involved in communicating about their country for various purposes such as encouraging tourism, promoting exports and attracting investments. Based on analysis of the qualitative data, a comprehensive framework for place branding was formulated. Findings Findings indicate that the key indicators of identifying a place brand come under two headings, namely, national culture (country’s name, country’s brand, country attributes, social changes, geography and environment, people, culture (history, language, etc.) and infrastructure (security, economic condition, technological advancement, tourism development goals, place marketing and promotional strategy), which influences on the favorability of place branding. In addition, five main moderators of the outcomes of place branding were identified, namely, political perception, social media and news, place awareness, place association and tourism experience. Practical implications Effective place branding could help a country attract tourists, visitors, traders and investors. Place branding should be considered a constructive tool that can be successfully applied to managing a country’s image. Originality/value Place branding has received little attention in the context of emerging markets. This is the first known study undertaken with a view to understand and develop a place branding model that links with place image and place reputation in an emerging country. The study identifies 12 antecedents of place branding and five important moderators. Findings will help policymakers, country brand managers and communication professionals more generally who deal with a country’s image and reputation and those involved in improving the tourism industry in Iran.

Competency assessment and learning results in tourism internships: is gender a relevant factor?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Raquel Ferreras-Garcia ◽  
Jordi Sales-Zaguirre ◽  
Enric Serradell-López
Keyword(s):  
Gender Differences ◽  
Learning Process ◽  
Hospitality Management ◽  
Competency Assessment ◽  
Content Type ◽  
Hospitality Education ◽  
Mobility Service ◽  
Entrepreneurial Spirit ◽  
Development Goals ◽  
Tourism And Hospitality

PurposeThe aim of this article is to provide evidence about how the acquisition of competencies through internships influence student learning process results, and about whether learning process results are affected by the gender differences, by considering two sustainable development goals (SDGs) of the 2030 United Nations’ Agenda: Gender Equality (SDG 5) and Quality Education (SDG 4).Design/methodology/approachThe study was carried out on a sample of 273 interns and their supervisors on the bachelor’s degree program in Tourism and Hospitality Management at the School of Tourism and Hospitality Management Sant Ignasi who carried out curricular internships during the 2016–2020 academic years. The university internship and mobility service sends supervisors a questionnaire, the purpose of which is to rate how well students have acquired the competencies and achieved the learning process results during their internship. The supervisors complete and return the questionnaire once the student has completed the internship.FindingsThe findings confirm that learning results appear to be positively influenced by certain competencies, especially personal ones such as orientation toward achievement and initiative and entrepreneurial spirit. Other results show the effect of the gender differences, as female students obtain better learning results than male students. Supervisors’ gender also seems to affect results.Practical implicationsThe research will help improve the design of internship-based programs of study.Originality/valueThe analysis provides an innovative research and contributes knowledge on the relation between competencies and learning results in the tourism and hospitality education sector in the field of internships and on the role of the gender dimension.

Conclusion − tourism: how to achieve the sustainable development goals?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hugues Seraphin ◽  
Vanessa Gowreesunkar
Keyword(s):  
Sustainable Development ◽  
Case Studies ◽  
Sustainable Development Goals ◽  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
The Sustainable Development ◽  
Development Goals ◽  
Hospitality And Tourism ◽  
Hospitality And Tourism Industry

Purpose This concluding paper filters out the main points relating to the achievement of the sustainable development goals (SDGs) arising from the theme issue. The aim is to provide an insight as to how the hospitality and tourism industry is aligning its actions with the SDGs given the backdrop of the COVID-19 pandemic and other recent issues such as overtourism. Design/methodology/approach The approach is based on evidence and findings derived from the case studies featured in this issue presented by practitioners and academics. Findings The overall findings show destinations along with the hospitality and tourism industry are engineering a variety of strategies to make the industry sustainable. The practical solutions recommended by contributors are helpful in terms of sharing good practices and identifying potential barriers to the execution of those practices. Originality/value The articles in this theme issue address a theoretical and practical gap while proposing innovative sustainable tourism strategies directed towards the implementation of the United Nations SDGs. The value of this paper lies in the fact that it draws from a variety of original case studies, each unique in their own right and proposes innovative ideas on how the tourism and hospitality industry may implement the SDGs in their businesses while safeguarding the interest of the economy, society and the environment.

Strategic human resource practices for innovation performance

2018 ◽  
Vol 25 (9) ◽  
pp. 3459-3478 ◽  
Author(s):  
Noopur Singh
Keyword(s):  
Human Resource ◽  
Research Work ◽  
Tourism Industry ◽  
Innovation Performance ◽  
Survey Method ◽  
Human Resource Practices ◽  
Customer Contact ◽  
Content Type ◽  
Hospitality And Tourism Industry

PurposeThe purpose of this paper is to understand the conception of strategic human resource practices (SHRPs) for establishing innovation performance (IP) in the tourist hotel industry. In this research, the author has also studied the influence of knowledge management capacity (KMC) as a mediator between the two and the role of environmental uncertainty (EU) in moderating the relation between SHRP and KMC.Design/methodology/approachData were collected through survey method from the employees and managers of the tourist hotels in Jharkhand, India. Furthermore, 368 customer contact employees and 46 managers’ responses were analyzed using confirmatory factor analysis and SPSS macro named PROCESS.FindingsThe interpretation of the empirical results signifies SHRP influence on IP and KMC as a mediator between SHRP and IP. Additionally, the role of EU in positively mitigating the interaction between SHRP and KMC was seen.Originality/valueThe present research work adds to the subsisting literature by empirically fortifying the proposed hypotheses. Additionally, current studies focused on hospitality and tourism industry operating in a developed economy, the present study is an attempt to explore a comprehensive and theoretically grounded relationship between SHRP, KMC and IP with the help of resource-based view in an emerging economy.

Conclusion: a direction for sustainability and research notions after 2030

2020 ◽  
Vol 12 (5) ◽  
pp. 639-641
Author(s):  
Dimitrios Diamantis
Keyword(s):  
Tourism Industry ◽  
Theme Issue ◽  
Content Type ◽  
Case Examples ◽  
Development Agenda ◽  
Development Goals ◽  
Hospitality Firms ◽  
Hospitality And Tourism Industry ◽  
Sustainability Principles ◽  
Practical Implications

Purpose This paper aims to summarize the main contributions and practical implications arising from the theme issue with reference to 22 case examples relating to sustainable hospitality and tourism industry development and one interview-based article drawing on practitioners with expertise is the practice of adaptive re-use. Design/methodology/approach This paper reviews the contribution made by this theme issue to the question: How can sustainability and the United Nations (UN) sustainable development goals (SDGs) be applied to hospitality? Findings Through this study, it has been observed that progress has been made by hospitality firms in relation to sustainability, but additional work is needed to address the more complex issues raised by the UN’s SDGs. Originality/value A key outcome of this theme issue is that the 22 case examples and the interview-based practitioner opinion presented in this paper demonstrate that sustainability is firmly on the development agenda, and that a sense of urgency and commitment to sustainability principles has gained ground and significance.

How do Indian consumers behave when planning a leisure trip?

2019 ◽  
Vol 11 (2) ◽  
pp. 173-184
Author(s):  
Snehal Chincholkar
Keyword(s):  
Online Survey ◽  
Consumer Behaviour ◽  
Weather Conditions ◽  
Tourism Industry ◽  
Survey Method ◽  
Content Type ◽  
Customer Base ◽  
The Social ◽  
Innovative Solutions ◽  
Indian Consumers

Purpose This paper aims to explore Indian consumer behaviour towards tourism and identifies their preferences when planning leisure trips. Design/methodology/approach Based on a literature review, a questionnaire was designed giving more focus on pleasure or leisure trips. After that data were collected using an online survey method, and this yielded 165 responses that were analysed by using the Statistical Package for the Social Sciences (SPSS). Findings The findings reveal that among Indian tourists, highland locations are the most preferred location for a leisure trip. While selecting a tourist location and planning a leisure trip, Indian consumers look for security and safety followed by the available amenities, budget and weather conditions. Family and friends’ suggestions and the various activities available at the destination also have a moderate impact on the consumer’s choices. Research limitations/implications The article contributes to emerging research on the Indian tourism industry and consumer behaviour in tourism. Practical implications Research can help tourism companies and agencies to design innovative solutions to increase as well as maintain their customer base. Originality/value This article adds some value to the current literature specifically related to leisure tourism. The factors identified that impact on consumer decisions (including demographic factors) can be further investigated to provide innovative solutions.

scholarly journals Stimulating employee ambidexterity and employee engagement in SMEs

2017 ◽  
Vol 55 (4) ◽  
pp. 662-680 ◽  
Author(s):  
Oluseyi Moses Ajayi ◽  
Kayode Odusanya ◽  
Susan Morton
Keyword(s):  
Employee Engagement ◽  
Small And Medium Enterprises ◽  
Survey Method ◽  
Shop Floor ◽  
Content Type ◽  
Growth And Survival ◽  
Organisational Context ◽  
Significant Relationships ◽  
Medium Enterprises ◽  
The Relationship

Purpose The purpose of this paper is to contribute to the emerging theory of ambidexterity by developing measures to assess employee ambidexterity. Specifically, it identifies and tests the importance of the relationship between the organisational context and employee ambidexterity within small and medium enterprises (SMEs). Design/methodology/approach The research used a survey method to investigate SMEs in Nigeria. Two hundred SMEs were selected from across Nigeria to participate in the study and 72 companies responded, representing a 36 per cent response rate. The study sample comprised 398 shop-floor employees from 72 small and medium-sized manufacturing and service organisations. Findings The paper tests a model that sheds insight into the linkages between the organisational context, employee ambidexterity and employee engagement. Specifically, the model portrays significant relationships that exist between organisational context, employee ambidexterity and employee engagement. The results show that understanding the appropriate organisational contexts improves employee ambidexterity. Therefore, SMEs with the appropriate organisational contexts for employee ambidexterity and employee engagement will increase their potential for growth and survival. Originality/value The paper develops a conceptual model of the organisational context that improves employee ambidexterity and employee engagement.

African tourism and air transport: the role of the African Union and ECOSOCC in SDG implementation post COVID-19 pandemic

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Patson Malisa ◽  
Vanessa G.B. Gowreesunkar ◽  
William Carrew
Keyword(s):  
Tourism Industry ◽  
Air Transport ◽  
Transport Sector ◽  
African Union ◽  
Content Type ◽  
The Sustainable Development ◽  
Regional Tourism ◽  
African Context ◽  
Development Goals

Purpose The purpose of this paper is to offer an insight of the role of the African Union (AU) and the Economic Social and Cultural Council (ECOSOCC) in implementing the sustainable development goals (SDGs) for the air transport sector and the tourism industry. The objective is to show how the AU along with its advisory body ECOSOCC collaborates with regional tourism organizations and stakeholders to achieve the SDGs. Design/methodology/approach The methodology is based on desk-based research and content analysis of documents, reports and research articles related to Agenda 2063. Findings The findings show that achievement of the SDGs necessitates collaboration between regional and international organizations. But, not all AU members are committed to implementing the SDGs. However, the COVID-19 outbreak has threatened many tourism economies, and stakeholders are now interested in finding a solution to the crisis. Practical implications The outcome of this study provides an improved understanding of the importance of SDGs while confronting tourism challenges during the pandemic crisis in Africa. Originality/value According to the authors’ best knowledge, the study is among the first to address SDG issues in a post-COVID African context.

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