Analysis of Factors That Affect The Quality of E-Government Services: A Case Study in Ombudsman of the Republic of Indonesia

2020 ◽  
Author(s):  
Yusuf Durachman ◽  
Nuryasin ◽  
Damayanti Harahap ◽  
Ahmad Rodoni ◽  
Andi M. Faisal Bakti ◽  
...  
Keyword(s):  
Government Services ◽  
The Republic

The “comply or explain” principle in the Republic of Slovenia

2018 ◽  
Vol 18 (5) ◽  
pp. 839-857 ◽  
Author(s):  
Danila Djokic ◽  
Mojca Duh
Keyword(s):  
Case Study Research ◽  
Public Companies ◽  
Gradual Improvement ◽  
Content Type ◽  
Regulatory Frameworks ◽  
The Republic ◽  
The Eu ◽  
Comply Or Explain

Purpose This paper aims to provide an overview of the quality of corporate governance (CG) disclosures in the framework of CGS and the “comply or explain” code principle in Slovenia. It aims to observe the differences among companies of the prime, standard and entry markets in terms of the differences in governance standards and regulatory frameworks. Design/methodology/approach This paper analyzes the historical development, legal approach and methods used in the regulation of the “comply or explain” principle in Slovenia. In the 2014 SEECGAN research – Slovenia, we measured the quality of CG by applying the newly created SEECGAN index methodology covering seven segments of CG and assessing 98 attributes. This paper upgrades the results of this research with additional case study research. Findings The analysis from 2011 to 2014 on the “comply or explain” principle showed a gradual improvement of transparency in Slovenian public companies. The 2014 SEECGAN research – Slovenia revealed that the number of specific and high-quality explanations of deviations has increased. The study in this paper showed that the governance practice in some cases is still not in line with code recommendations and does not disclose the deviations from the code. Originality/value Disclosures of the Slovenian public companies are presented for the period 2004-2018. This paper points out the improvements to be realized to change unsatisfactory practices. The measurement of the quality of CG by the 2014 SEECGAN research – Slovenia introduced a methodology, which could be recognized and improved by the EU and/or its member states.

scholarly journals Strategi Hubungan Masyarakat Lembaga Penyiaran Publik Televisi Republik Indonesia Jambi dalam Mempromosikan Program Acara

2019 ◽  
Vol 4 (2) ◽  
pp. 189-216
Author(s):  
Nopita Sari ◽  
Mila Wahyuni ◽  
Eka M. Taufani
Keyword(s):  
New Media ◽  
Public Relations ◽  
Sales Promotion ◽  
Communication Strategy ◽  
The Public ◽  
Study Approach ◽  
The Republic ◽  
Public Relations Strategy

This research is motivated by a phenomenon that occurs in the field of Public Relations (HUMAS) of the Republic of Indonesia Television Public Broadcasting Institution (LPP TVRI) Jambi. A strategy is needed by TVRI Jambi as times change where the interest of television viewers is decreasing due to competition from both private television and new media. The audience follows a style that has value. Therefore it is necessary to have a Public Relations in order to expand public knowledge about what programs exist at TVRI in order to increase the existence of TVRI Jambi. This study uses a qualitative method with a case study approach. Data collection methods used in the form of observation, documentation, and interviews with data analysis techniques, namely data reduction, data presentation, and data verification. The results of this study the authors found that the Public Relations Strategy in promoting TVRI Jambi programs to improve the quality of TVRI programs in the eyes of the public to better understand and know broadcasts on TVRI Jambi therefore Public Relations itself uses a communication strategy Public relations strategy, communication, advertising , sales promotion, publicity , corporate design The problems of Public Relations in promoting LPP TVRI programs in Jambi, weak human resources, PR efforts in promoting LPP TVRI Jambi programs in collaborating with other agencies.

scholarly journals Akuntabilitas Publik Anggota DPD RI dalam Menindaklanjuti Aspirasi Daerah (Studi Kasus Layanan Kesehatan Gratis Masyarakat Banten)

2020 ◽  
Vol 6 (2) ◽  
pp. 96
Author(s):  
Nurul Agustin ◽  
Arief Maulana
Keyword(s):  
Local Governments ◽  
Case Study Approach ◽  
Study Approach ◽  
The Social ◽  
The Republic ◽  
Regional Interests ◽  
Political Decisions

In the constitutional arrangement of Indonesia, the House of Regional Representative of the Republic of Indonesia (DPD RI) becomes a representative institution that has the task to accommodate regional interests in political decisions. One form of public accountability for members of the DPD RI is to follow up regional aspirations. The problem of the free health service program in Banten Province, which is considered to be in conflict with Law Number 24 of 2011 concerning the Social Security Organizing Agency, examines the quality of the representative functions of DPD RI members as people's representatives in the regional context with the orientation of regional interests. This study aims to explain the roles and obligations of DPD RI members in following up on their regional aspirations. This research was conducted using qualitative methods with a case study approach. The results of this study indicate that the success of DPD RI members' accountability depends on their ability to establish good relationships with executive institutions and local governments. The accountability of DPD RI members is proven in this case because the Ministry of Health is now supporting the Banten Provincial Government's policy to fill a vacancy before all Banten people are registered as National Health Insurance participants.

Quality Assessment of Digital Services in E-Government with a Case Study in an Italian Region

2010 ◽  
pp. 1100-1118
Author(s):  
Flavio Corradini
Keyword(s):  
Quality Assessment ◽  
Reference Model ◽  
Shared Services ◽  
Government Services ◽  
Government Quality ◽  
Digital Services ◽  
Quality Value ◽  
Quality Features

The quality assessment of e-government services is more and more emerging as a key issue within public administrations. Ensuring a proper quality of digital services is mandatory to satisfy citizens and firms’ needs and to accept the use of ICT in our lives. We propose a methodology for quality assessment that takes e-government quality features into account. We also define a reference model to provide a single quality value starting from a set of service parameters. To validate our approach we assess the goodness of the ‘TecUt’ shared services management system.

scholarly journals Wastewater pollution from cruise ships in coastal sea area of the Republic of Croatia

Pomorstvo ◽  
2016 ◽  
Vol 30 (2) ◽  
pp. 160-164
Author(s):  
Tina Perić
Keyword(s):  
Marine Pollution ◽  
Wastewater Discharge ◽  
Cruise Ships ◽  
Coastal Sea ◽  
Wastewater Pollution ◽  
The Republic ◽  
One Year ◽  
Sea Area

Marine pollution from wastewater is a problem especially pronounced on large cruise ships. There is a great disproportion in quality of discharged wastewater directly related to the type of wastewater treatment system installed on cruise ships. To obtain exact empirical data case study was done which included one-year monitoring of cruise ships in the Adriatic Sea, their routes and retention times in defined navigation zones. The aim of this paper is to present data related to the coastal sea area of the Republic of Croatia and display results of marine pollution for that area. The scientific contribution of the research can be recognized in the evaluation of pollution of coastal areas in the Republic of Croatia in different scenarios of wastewater discharge and identification of gray water as a pollutant which is not recognized by the international legal regulations.

scholarly journals KESIAPAN IMPLEMENTASI STANDAR AKUNTANSI PEMERINTAHAN BERBASIS AKRUAL

2020 ◽  
Vol 30 (2) ◽  
pp. 123
Author(s):  
Lilik Suroya ◽  
Heru Tjaraka
Keyword(s):  
Government Regulation ◽  
Formal Education ◽  
Accounting Standards ◽  
Case Study Method ◽  
Government Accounting ◽  
The Republic ◽  
Finance Department ◽  
And Training

Introduction: This study will identify the readiness to implement the Accrual-Based Government Accounting Standards in the regional public hospital dr. Soedono Madiun.Methods: This research uses a qualitative approach with an explanatory case study method. Implementation of accrual-based Government Accounting Standards must be implemented in 2015 in accordance with the Law of the Republic of Indonesia No. 17 of 2003 concerning State Finance.Results: Human resources in the Finance Department in implementing accrual-based government accounting standards are considered inadequate or inadequate, but the management of RSUD dr. Soedono Madiun strives by disseminating the understanding of accrual accounting, improving formal education, and training so that it has benefits to improve accounting understanding and improve the quality of human resources.Conclusion and suggestion: The main obstacle in the readiness to implement accrual-based Government Accounting Standards is the provincial level legal basis in the form of a Governor Regulation concerning Accrual-based Accounting Policies which underlie Government Regulation No. 71/2010 does not yet exist.

scholarly journals Evaluation model of the quality of theater locations: Case study - Novi Sad, Serbia

2017 ◽  
Vol 15 (2) ◽  
pp. 225-238
Author(s):  
Ljiljana Vukajlov ◽  
Aleksandra Milinkovic ◽  
Dijana Brkljac ◽  
Olivera Dobrivojevic
Keyword(s):  
Information Technologies ◽  
Evaluation Model ◽  
Economic Power ◽  
Current State ◽  
National Theater ◽  
The Republic ◽  
Novi Sad ◽  
Reduced Activity

With the development of information technologies and weakening of the economic power of citizens in the Republic of Serbia, interest in classical theater has decreased. As a result of their reduced activity, theater facilities are gradually deteriorating, and some are being adapted while others are being closed. The main objective of this paper is to evaluate the quality of significant urban parameters, to observe the possibilities for improvement of the functioning of theaters, and to propose concrete measures for revitalization of their surroundings. The efficiency and validity of a defined research methodology were tested on three representative examples, the Serbian National Theater, the Youth Theater, and the Novi Sad Theater, located in Novi Sad in Serbia. Upon recognition of the current state of the spatial, physical, functional and ecological conditions of the areas surrounding the representative theaters, the current problems were recorded, and measures are proposed that would be necessary for the theaters? revitalization.

scholarly journals Strategy of National Archives of the Republic of Indonesia (ANRI) in Improving Service Quality: A Case Study of Sub Directorate of Archive Services

2018 ◽  
Vol 3 (2) ◽  
pp. 158
Author(s):  
Fitria Irmalasari ◽  
Laskmi Laksmi
Keyword(s):  
Human Resources ◽  
Case Study Approach ◽  
Study Approach ◽  
National Archives ◽  
Qualitative Descriptive ◽  
The Republic ◽  
Services Innovation ◽  
And Training

This study discuss about the strategy of National Archives on improving the quality of archival services. The main problems of this study are how the strategy of Sub-Directorate of Archives Services on improving the quality services and what the factor that can influence the quality services. This study aimed to describe the services’ strategy that is undertook by National Archives of The Republic of Indonesia. This research’s method is qualitative-descriptive through a case-study approach. The conclusion of this research shows, are: Develop of human resources through the delegation to enroll some education and training, ISO 9001:2008 certification about Management Quality’s System, integrated static archives services’ innovation, usage of technology, synergy of institutions, service of static archiving usage facilitated, and efficiency of archive services time’s period. The factors that influence the improvement of quality services are human resources, tools and infrastructures, and the availability of the archive. 

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