Analysis of Critical Success Factors from ERP System Implementation in Pharmaceutical Fields by Information System Success Model

Author(s):  
Levie Syafiraliany ◽  
Muharman Lubis ◽  
R. Wahjoe Witjaksono
2016 ◽  
Vol 8 (12) ◽  
pp. 21 ◽  
Author(s):  
Omar Mohamed Bukamal ◽  
Rami Mohammad Abu Wadi

<p>This study aims empirically to analyze the critical factors that impact the success of ERP system implementation in the public sector in the Kingdom of Bahrain and to clarify the benefits gained from the implementation. The study used a detailed questionnaire as a measuring instrument across the sample group to measure two main variables, the first being critical success factors (CSFs), and the second whether ERP implementation was successful or not. The CSFs are top management commitment and support, ERP system matching organization, business process re-engineering, vendor support, and training users.</p>Those factors found to have a significant impact on ERP system implementation and the results illuminate the high level of success in implementing ERP systems. While simultaneously demonstrating that an organization with a functioning ERP system does not achieve the desired benefits by default, but rather the organization requires certain Critical Success Factors (CSFs) to be present and in effect for those benefits to be achieved.


Author(s):  
Nadya Safitri

Abstrak: Kualitas Informasi dan penggunaan merupakan variabel yang terdapat pada model kesuksesan sistem informasi yang dikemukakan oleh Wiliam H.Delone dan Ephraim R.McLean pada tahun 1992. Penelitian ini bertujuan untuk melakukan pengukuran kesuksesan sistem informasi dengan melihat pengaruh dari kualitas informasi terhadap penggunaan. Tahapan yang dilakukan dari penelitian ini dimulai dengan membuat hipotesis, menyebar kuesioner kepada pengguna sistem informasi pengelola proyek, dan mengelola data kuesioner. Data kuesioner dikelola menggunakan metode SEM yang di bantu aplikasi Lisrel. Hasil penelitian ini adalah melihat kesusksesan sistem informasi berdasarkan pengaruh kualitas informasi terhadap penggunaan apakah hipotesis yang dirumuskan diterima atau ditolak, serta adanya rekomendasi yang diberikan terhadap sistem yang sedang berjalan berdasarkan hasil pengolahan data.   Kata kunci: kesuksesan sistem informasi, kualitas informasi, penggunaan, sistem pengelolaan proyek, SEM   Abstract: Information quality and usage are the variables contained in the information system success model proposed by William H. Delone and Ephraim R. McLean in 1992. This study aims to measure the success of information systems by looking at the effect of information quality on usage. Stages made from this study began by making hypotheses, distributing questionnaires to project management information system users, and managing questionnaire data. Questionnaire data is managed using SEM method which is assisted by the Lisrel application. The results of this study are looking at the success of the information system based on the influence of information quality on the use of whether the formulated hypothesis is accepted or rejected, as well as the recommendations given to the current system based on the results of data processing.   Keywords: information system success, information quality, usage, project management system, SEM


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