Implementation of modified maturity level measurement model for AI1 COBIT framework (case study: IT Management audit of PT.POS Indonesia)

Author(s):  
Falahah
2020 ◽  
Vol 1 (1) ◽  
pp. 47-53
Author(s):  
Fery Wongso ◽  
Hendra Kasman

The objective In this research are to know what are the indicator of good performance, what are the CSF, KPI & KGI  for ?, how do we measure and compare both of them? The  Methodology    used  for  this  research  is  based  on  framework released by IT Governance Institute but it is being modified (minor changes) for a certain purpose. Based on our analysis the average IT Maturity level of fourteen IT process at MIS Department PT. XYZ is 2.83 more higher than the result from ISACA survey among 47 US company only 2.62. The IT management of PT. XYZ should not make their self satisfied with this result, as multinational company they have to aware for improving regarding their IT governance. Our research also provided & equipped set action plan & methodology for management to achieve the better IT Maturity Level. There are some recommendations for the IT management in order to achieve the better namely: 1. IT Maturity Level Management have to perform continuous improvement, especially for some IT process such as   DS1 (Define Service Level) the lowest maturity rating, DS4 (Ensure Continuous Services) the second lowest maturity rating, PO9 (Assess Risk) & PO10 (Manage Project) the third lowest maturity rating. 2.   Management also have to consider for doing the full step methodology in the next assessment. 3.   Management have to consider for develop  performance measurement tools, this tools will help management to manage IT resources & process for aligning with the business objective


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Harmen S. Wijbenga ◽  
Paul C. van Fenema ◽  
Nynke Faber

Purpose The purpose of the study is to diagnose recurrent logistics problems in a public organization’s network of logistics entities, determining the maturity level of each supply chain (SC) function, and trying to link problems within the SC functions to the maturity level by using the case study method. Design/methodology/approach Extant research on supply chain management (SCM) maturity is combined with notions of SC flows and disciplines. The resulting SCM Disciplines Maturity model comprises multiple diagnostic steps. It is illustrated by means of a developmental case study at a large public organization facing recurrent logistics problems in routine processes. Findings The model is shown to be a useful instrument to obtain insight into linkages between recurrent logistics problems and the way an SCM organization harbors multiple SCM disciplines. Originality/value The paper examines recurrent logistics problems in relation to SCM maturity, a relatively unknown research subject. It shows how SCM maturity thinking can support the diagnosis of recurrent problems. In a rapidly changing world, it enables further research on diagnosis as a dynamic capability.


2016 ◽  
Vol 6 (2) ◽  
pp. 58-71
Author(s):  
Hendrik Marius Wessels ◽  
Naomi Wilkinson

For any business to operate effectively, a governance framework that operates at the relevant maturity level is required. An organisational governance maturity framework is a tool that leadership can use to determine governance maturity. This study aims to determine whether the organisational governance maturity framework (developed by Wilkinson) can be applied to the selected retail industry organisation to assess the maturity of the organisation’s governance, limited to the ‘leadership’ attribute. Firstly, a high-level literature review on ethical leadership, ethical decision-making, ethical foundation and culture (‘tone at the top’), and organisational governance and maturity was conducted. Secondly, a Johannesburg Stock Exchange (JSE) listed South African-based company was selected for the empirical part of the study using a single case study research design. The empirical results confirmed that the organisational governance maturity framework can be used to determine the maturity level of organisational governance for the selected attribute of ‘leadership’.


Author(s):  
Minodora Ursacescu

Since the 1990s, organizations have gradually become involved in the transformation of their information technology (IT) management process. In order to determine the direction of IT development in correlation with business needs, a consolidated management approach is imposed. This paper aims to provide a comprehensive assessment of the maturity level of IT management process in an organization. For this purpose, an empirical study in a Romanian public service company was done by using the benchmarking technique and Capability Maturity Model to describe the maturity level of IT management process. Four benchmarking classes, including a number of 24 benchmarks, were taken into account to focus on the main key issues - IT management strategy and IT planning; alignment of business strategy, IT strategy, organizational structure, and IT infrastructure; and information systems security management. The study reveals that the IT management process is mainly focused on technological dimension and less on the managerial one. It was observed that IT managers have a low awareness of managerial skills in planning, organizing, controlling, and leading the IT activities. Practical implication of the study presents two major issues: 1) on one hand, the need to approach a transversal vision in managing the IT process by aligning it to a complex set of choices, reflecting both a strategic and functional perspective and, 2) on the other hand, this study may be useful for managers looking to improve management of the IT department as well as the quality of their services. The study also indicates specific recommendations to refine the IT management process of Romanian companies.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sahar Jawad ◽  
Ann Ledwith

PurposeThe purpose of this paper is to presents a new modeling approach that provides a measurement tool for evaluating the effectiveness of Project Control Systems (PCS) and the improvement of the project control capability as a part of an organization's project management processes.Design/methodology/approachThis study used a project management maturity approach to develop a measurement model of PCS success. The key elements in this model have been identified using the Fuzzy Analytic Hierarchy Process (FAHP) method to analyze data from a case study involving contractor companies in Saudi's petroleum and chemical industry.FindingsThe results identified six critical elements for PCS success: (1) Change Management, (2) Earned Value, (3) Baselined Plan, (4) Resource Loaded, (5) Progress Method and (6) Governance Program. In addition, Project Forecasting and Corrective Action Verification were identified as the main areas where clients and contractors need to focus for the effective deployment of a PCS.Practical implicationsThe results of this study were used to create a PCS Maturity Model (PCSMM) and a PCS Success Index (PCSSI). The value of this index can help project managers to identify the maturity level of their PCS and improvement areas that lead to enhanced project performance.Originality/valueThis research presents an alternative maturity model for PCS assessment that provides a practical tool to identify areas for improving the critical elements of PCS success. The study draws a clear distinction between overall project success and the success of the PCS.


Author(s):  
Manpreet Singh ◽  
Simran Singh ◽  
Rajeev Kumar ◽  
Sumit Shoor ◽  
Piyush Gulati ◽  
...  

Sensors ◽  
2018 ◽  
Vol 18 (11) ◽  
pp. 3984 ◽  
Author(s):  
Jing Yu ◽  
Hang Yu ◽  
Dongsheng Li

A cross-capacitance liquid level sensor is based on the principle of cross capacitance. This study designed a new single-tube cross-capacitance fuel-level sensor. The fuel-level measurement model is established for a single-tube cross-capacitive sensor, and the relationship between the measured liquid level and sensor output capacitance is derived. The characteristics of the sensor were tested experimentally. The experimental results demonstrate that the linearity error of the liquid-level sensor of the single-tube calculation for the spacecraft is ±0.48%, the repeatability error is ±0.47%, and the hysteresis error is ±0.68%. The cross-capacitive fuel-level sensor developed in this study can be used in the fuel tank of spacecrafts owing to its low weight and high precision.


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