scholarly journals Students Perceived Quality of Distance Education Courses as a Correlate of Learner Satisfaction: A Case Study of the Bachelor of Education Arts Program, University of Nairobi, Kenya

Author(s):  
Joyce Kanini Mbwesa
2015 ◽  
Vol 740 ◽  
pp. 966-971
Author(s):  
Rong Rong Cai ◽  
Shu Tang

Based on the traditional theory of the intelligent systems, as well as the present study on intelligent tourism, Tourist Satisfaction Index model of Intelligent Tourism is put out in this paper. With the data collected in Nanjing, statistic materials suggest that two variables, Perceived Quality of the Intelligent Tourism and Intelligent City, play the most important roles in tourist satisfaction of intelligent tourism. The further analysis reveals that the factor under Perceived Quality of Intelligent Tourism, including Intelligent Transportation, Public Service Platform, Intelligent Hotel and Intelligent Travel Agency, as well as the factors under Intelligent City including Intelligent Governance and Intelligent Environment are the most important factors in the model.


EAD em FOCO ◽  
2016 ◽  
Vol 6 (1) ◽  
Author(s):  
Dorcas Janice Weber ◽  
Lia Raquel Oliveira

A inserção da educação a distância nos processos educativos formais apontou possibilidades de formação em nível superior para aqueles que estão distantes dos centros de formação e, para além disso, desvelou objetos de investigação. Um exemplo disso são os materiais didáticos, tão necessários para a efetivação da aprendizagem na modalidade a distância. A gama de materiais é grande e, por isso, é interessante conhecer o modo como eles vêm sendo desenvolvidos e utilizados por aquelas instituições que ofertam cursos nessa modalidade. É sabido que há necessidades distintas entre os alunos da educação a distância e os de cursos presenciais, que precisam estar contempladas nos materiais didáticos. Mas de fato estão? Considerando a organização do espaço de estudo como importante no processo pedagógico, como os espaços dos materiais didáticos vêm sendo organizados? Que elementos têm sido utilizados para o desenvolvimento de layouts para materiais didáticos utilizados em cursos a distância? Tais questões são tema deste escrito, que busca, a partir de um estudo de caso, observar materiais didáticos produzidos para cursos brasileiros a distância. Um olhar transversal sobre tais materiais aponta semelhanças com os produtos elaborados para a educação presencial, tão conhecida por muitos.Palavras-chave: Educação a distância; Materiais didáticos; Layout.?Didactic Materials for Distance Education: Observing LayoutsAbstract The inclusion of distance education in formal educational processes pointed training opportunities in higher education for those who are distant from training centers and, in addition, unveiled research objects. An example of this are the didactic materials, as necessary for effective learning in the distance. The range of materials is large and therefore it is interesting to know how these are being developed and used by those institutions that offer courses in this modality. It is known that there are different needs among students of distance education and presence courses that need to be addressed in didactic materials. But actually are? Considering the organization of study space as important in the educational process, as the spaces of didactic materials have been organized? What elements have been used to development layouts for the materials used in distance education courses? This questions are theme of this this written that will, with a case study, observe didactic materials produced to Brazilian distance courses. That observation shown us that analyzed materials have similarities with didactic products for face to face education.Keywords: Distance education; Didactic materials; Layout. 


2019 ◽  
Vol 11 (14) ◽  
pp. 3983 ◽  
Author(s):  
Alfonso Castillo-Rodriguez ◽  
Wanesa Onetti-Onetti ◽  
José Luis Chinchilla-Minguet

The aim of this study was to analyze the level of satisfaction in three municipal sports centers in the city of Malaga and to learn and analyze the characteristics of users older than 40 years of age in these centers. A total of 303 persons (123 men and 180 women) from three sports centers in the city of Malaga participated in this study (M = 58.14, SD = 7.16 years). The Evaluation of Perceived Quality in Sports Services test (CECASDEP) was used, and the results demonstrated that the different dimensions studied—sports center, activity space, locker rooms, program of activities, and trainer—were very positively correlated. The level of customer loyalty increased with user satisfaction and perceived quality of services as well as the age of the person. Users were also found to be more motivated to take part in physical activities due to greater satisfaction. The highest scores were given to the trainers, who played a key role in all three sports centers. In conclusion, we gathered important insights into perceived quality in different sports centers. This information can be used by sports managers to strengthen dimensions with lower scores and improve those with higher scores. In addition, the study confirms that the level of customer loyalty is related to the perceived quality scores. Therefore, the use of measuring instruments is recommended to optimize the quality of sports services.


2004 ◽  
Vol 4 (2-3) ◽  
pp. 237-253 ◽  
Author(s):  
Michalis Xenos ◽  
Evgenia Dermitzioti ◽  
Christos Pierrakeas

EAD em FOCO ◽  
2018 ◽  
Vol 8 (1) ◽  
Author(s):  
Simone De Paula Teodoro Moreira ◽  
Wanderson Gomes de Souza ◽  
Alessandro Messias Moreira ◽  
Pedro Dos Santos Portugal Junior

Com base nas concepções de Theodor Adorno e Zygmunt Bauman, estudiosos na área de Filosofia, este trabalho se propõe a analisar as questões éticas que perpassam os cursos de Educação a Distância, especialmente no que diz respeito aos cursos de formação de professores. Inicialmente apresenta considerações sobre os conceitos de ética, semiformação e educação mediada por tecnologias, necessários para discussão sobre o tema. Tal abordagem se justifica pelo considerável crescimento da Educação a Distância nos últimos anos e pela frequente discussão acerca da qualidade desses cursos, considerando o elevando número de professores licenciados via essa modalidade de educação e futuros responsáveis pela educação brasileira. O objetivo deste estudo é, inicialmente, entender como as questões éticas podem influenciar o processo educativo para formação de professores na modalidade a distância. Palavras-chave: Ética, EaD, Teoria da semiformação, Theodor Adorno, Zygmunt Bauman. Ethics: Implications in Distance EducationAbstractBased on the views of Theodor Adorno and Zygmunt Bauman, scholars in the area of Philosophy, this paper proposes to analyze the ethical issues related to Distance Education courses, especially with regard to teacher preparation courses. Initially, it presents considerations about the concepts of ethics, semi-formation, and technology-mediated education, necessary for discussion on the subject. Such an approach is justified by the considerable growth of Distance Education in recent years and by the frequent discussion about the quality of these courses, considering the increasing number of teachers licensed through this modality of education who are responsible for the future of Brazilian education. The objective of this study is, initially, to understand how ethical issues can influence the educational process for teacher preparation through distance education.Keywords: Ethics, EaD, Semiformation theory, Theodor Adorno, Zygmunt Bauman.


Author(s):  
Leigh Ellen Potter

System Usability is becoming increasingly important in situations where assistance in the operation of a system is not readily available for the user. Traditionally, usability measures have consisted of post development testing in a usability lab. Usability practitioners are recognising the need for innovative procedures to incorporate usability in system development at an earlier stage than traditional testing allows and User Centred Design is an approach that meets this need. The objective of this chapter is to examine traditional usability testing and compare it to user centred design practices focusing on the resultant quality of the information system. An examination of literature concerning the two approaches is presented and comparisons made to a case study of a large Australian organisation utilising both measures. The experiences of developers and users within the organisation are presented, and the perceived quality of systems developed using both approaches is examined.


1996 ◽  
Vol 2 (3) ◽  
pp. 155-160 ◽  
Author(s):  
E A Franken ◽  
P Whitten ◽  
W L Smith

We investigated the perceived quality of teleradiology services offered at a rural hospital in comparison with radiology provided by three other methods: circuit riding', an on-site radiologist, and a hybrid arrangement. The research design was a case study, with interviews of administrators, technologists and physicians at the rural hospital, followed by a structured survey of all staff physicians. Responses were analysed both qualitatively and quantitatively. Both interviews and the survey indicated that teleradiology was perceived to be as accurate as on-site film interpretation. All other aspects of the service- efficiency, reports, communications and the overall contribution to patient care-were judged to be poorer than on-site radiology. We conclude that the provision of acceptable teleradiology requires considerable attention to all aspects of the radiology service, with attention to differences in institutional culture and mission, and to communication.


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