Retaining Student Workers: The Importance of Organizational Commitment
College recreational sport departments across the US typically depend greatly on student workers to deliver services. Because of this reliance on student workers, turnover in college recreational sports departments is very high (i.e., students are normally at the institution for a maximum of four years). One construct often examined when combating turnover is organizational commitment. Using Meyer and Allen's (1991) conceptualization of organizational commitment, 205 student workers in a recreational department at a mid-size university responded to a questionnaire regarding their levels of commitment to the department. Four separate dimensions of organizational commitment were examined in this study: (a) affective commitment (AC); (b) normative commitment (NC); (c) continuance commitment—high personal sacrifice (CC:HiSac); and (d) continuance commitment—low number of alternatives (CC:LoAlt). Results of the study showed the longer students worked in the department, the higher their commitment levels. Also, students supervised by a professional staff member showed higher commitment levels in three of the four scales (all but CC:LoAlt). Finally, students' levels of AC and CC: HiSac were significant determinants of their desire to maintain employment with the department.