KM Implementation and Its Influence on Performance: An Empirical Evidence from Malaysian Multimedia Super Corridor (MSC) Companies

2006 ◽  
Vol 05 (01) ◽  
pp. 21-37 ◽  
Author(s):  
Siong Choy Chong

This paper investigates how information technology (IT) companies in Malaysia, particularly those with Multimedia Super Corridor (MSC) status, perceived the importance and degree of implementation of knowledge management (KM) success factors in their organisations and how these factors impact on their performance. Data were generated from a questionnaire survey of 427 middle managers from 194 MSC-status companies operating in Malaysia. Although the IT companies are highly aware of the importance of KM, the factors were only moderately implemented, with the exclusion of removal of organisational constraints. Some significant interactions were found between the KM success factors and organisational performance. Such significant findings provide important information on whether the MSC-status companies perceived KM as important to their success. In addition, based on the empirical results, recommendations are made on how the companies could improve their performance by narrowing the gaps through better organising their KM practices from the right perspective. This paper provides new information not only in terms of filling the gap of the newness of KM practices in Malaysia, it also has implications on the relationships between KM success factors and the performance of the MSC-status IT organisations in Malaysia.

Author(s):  
Michael J. Mol ◽  
Otto R. Koppius

A key concern for all multinationals is where to find a suitable location for their business activities, bearing in mind that they must find the right balance between global integration and local responsiveness. This article contributes to the internationalization debate by asking: in what sense will information technology enable globalization? We focus on the sourcing process, an area where globalization is often claimed to be the case. Re-examination of empirical evidence shows that global sourcing is not as generally predominant as is claimed. Consequently inhibitors to global integration exist and we classify these inhibitors into three categories: geographical, relational and environmental inhibitors. We then analyze the role information technology plays in reducing these inhibitors and formulate propositions that are then illustrated in two case studies. Information technology is proposed to reduce the geographical and relational inhibitors, but it will have no effect on environmental inhibitors. However, the latter category of inhibitors will become more prominent in the future. Information technology thus shifts the balance towards global integration, but simultaneously creates new problems in managing internationalization.


Author(s):  
Wil Ly Teo ◽  
Khong Sin Tan

Past studies and surveys of top management in business and information technology (IT) have shown the importance of strong IT governance in delivering results to the business. This research investigates the extent to which empirical results from past studies is applicable to the electronics manufacturing sector in Malaysia. Empirical evidence from 33 organisations in this sector indicates that having the right decision owners making appropriate decision types lead to better IT governance performance. Organisations with growth as their primary goal demonstrate marginally higher IT governance performance, contrary to expected outcomes. The research also shows that awareness of industry IT governance frameworks is not related to IT governance performance. We conclude that adoption of IT governance is on track, though familiarity with technicalities of the available frameworks should be improved.


2017 ◽  
Vol 22 (3) ◽  
pp. 178-184
Author(s):  
Janka Kosecová ◽  
Petr Cupák

Abstract From a certain point of view, it can be said that leadership and management are two different things that go hand in hand and complement each other. A number of authors dealing with this issue have long tried to define the exact boundaries between these terms, which, however, may not be entirely beneficial. It is desirable rather to seek appropriate interconnection of both areas in order to ensure the continuous development of the organization. For this reason, the concepts of strategic management, strategic thinking and knowledge management have been clarified. It is possible to apply strategic leadership in the Czech Armed Forces in the right way only by assuming that these areas are used correctly. The aim of the article is to present the current leader profile at a strategic level under the Leadership laws, using the theory developed by major author John Calvin Maxwell. The article details the results of the questionnaire survey. The strong, average and weak areas of leadership capabilities of the organization's top management are clearly identified. In conclusion, the most important recommendations are proposed to improve the current situation.


Author(s):  
Diego Alejandro Quintero-Ríos ◽  
Silvia Teresa Morales-Gualdrón

This research explores the Critical Success Factors (CSF) for the handover and use stages of projects in the case of one of the most important companies in the gambling sector in Antioquia (Colombia). It develops a model with seven categories and an instrument that measures perception regarding success factors. The results show a difference between successful and unsuccessful projects for all the categories that were analyzed. However, the categories Project Efficiency and Benefit Realization are the main critical success factors. It also confirms that success factors differ according to the perspective of each type of stakeholder: sponsors, managers, project team, customers, and end users. This study contributes empirical evidence for critical success factors in project management from four perspectives: 1) at the handover and use stages; 2) from the perspective of different stakeholders; 3) in the gambling industry; and 4) in a developing country, such as Colombia. Finally, it can be concluded that the value that is given to new knowledge and experiences in successful and unsuccessful projects is an opportunity to create a knowledge management system, which allows to generate a favorable culture for the development of different types of projects in the company.


2021 ◽  
Vol 6 (4) ◽  
pp. 237-244
Author(s):  
Yassine Boussenna ◽  
Ouail El Kharraz

Effectively handling knowledge is crucial for any organization to survive and prosper in the turbulent environments of the modern era. However, Effective knowledge management implementation requires the presence of organizational, Human, and Technological appropriate infrastructure. throughout, the literature Most authors cite (Management leadership and Information Technology). The main objective of this study was to verify the presence of success factors for (KM) implementation at the Moroccan universities via the Abdelmalek Essaadi University subject of this work. Through deductive reasoning approach and a quantitative working method, Using the questionnaire as a tool to collect data from a proportional random and representative sample of 88 teacher-researchers from the different institutions of the university under study.  This paper presents empirical evidence of the positive relationship between (Management leadership, IT) and (KM) implementation at Moroccan universities with a Pearson correlation rate of R = 0.635 For Management leadership and 0.554 for Information Technology. Also, the results obtained show insufficiency presence of initiatives for (KM) application, with an average of 2.14 for leadership and 2.29 concerning (IT) according to the university's teachers.


2012 ◽  
pp. 887-906 ◽  
Author(s):  
Wil Ly Teo ◽  
Khong Sin Tan

Past studies and surveys of top management in business and information technology (IT) have shown the importance of strong IT governance in delivering results to the business. This research investigates the extent to which empirical results from past studies is applicable to the electronics manufacturing sector in Malaysia. Empirical evidence from 33 organisations in this sector indicates that having the right decision owners making appropriate decision types lead to better IT governance performance. Organisations with growth as their primary goal demonstrate marginally higher IT governance performance, contrary to expected outcomes. The research also shows that awareness of industry IT governance frameworks is not related to IT governance performance. We conclude that adoption of IT governance is on track, though familiarity with technicalities of the available frameworks should be improved.


Author(s):  
Nagesh Kumar

Knowledge Management (KM) is one of the most important and valuable tasks in University libraries. There are varieties of knowledge in the world. The traditional sources of knowledge in libraries are manuscript, hard bounded books, journals, magazines, newsletters, newspapers, documents etc. In other words we can say that KM is limited up to paper work only. The new techniques and technologies are injecting a new culture in Knowledge Management system. A time will come when the paper work of library will be replaced with digital or electronic versions. Managing knowledge assets can be a challenge with the advent of new technologies such as Internet, information technology (IT), information and communication technology (ICT), networking service organizations (ERNET, NICNET, OCLC, INFLIBNET etc.), databases (www.manupatra.com, www.lexisnexis.com/in/legal, www.lexisnexis.com/ academic, www.westlawindia.com, www.jstor.org etc.), data mining, web casting etc. Therefore the concept of KM can be put forth with these words: Getting the right knowledge to the right people through right processes on right time by utilizing efficient IT infra-structure.


Author(s):  
Zane L. Berge ◽  
Lenora Giles

New information and communication technology, specifically computer networked systems, create both a demand and an opportunity for businesses to approach training and knowledge management from new perspectives. These new training perspectives are driven by the need for businesses to provide the right training quickly and efficiently and to support knowledge systems that are current, accessible, and interactive. This article will discuss strategic planning in terms of the organizational elements and the e-learning program requirements that are necessary to build a framework in order to institutionalize and sustain e-learning as a core business process.


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