Twitter Content Categorisation: A Public Library Perspective

2013 ◽  
Vol 12 (04) ◽  
pp. 1350035 ◽  
Author(s):  
Ali Shiri ◽  
Dinesh Rathi
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Social Networking ◽  
Exploratory Study ◽  
Management Practices ◽  
Public Libraries ◽  
Public Library ◽  
Information Services ◽  
Library System ◽  
Knowledge Management Practices

With the rise of social media, many library and information services have begun to incorporate a wide variety of social media and social networking applications into their systems and services. Among the mainstream social networking applications, micro-blogging, in general, and Twitter, in particular, have gained increasing popularity. This paper reports the results of an exploratory study of the application of Twitter in the context of a large public library system. Specifically, this study has sampled, content analysed and categorised a select number of tweets created by a public library system in order to identify and document the ways in which Twitter can be used for various information services and knowledge management practices in public libraries. One of the main outcomes of this study is a tweet categorisation scheme that has a specific focus on the information services offered by public libraries.

The Use of Web 2.0 Services by Urban Public Libraries in Poland: Changes over the Years 2011–2013

Libri ◽  
2015 ◽  
Vol 65 (2) ◽  
Author(s):  
Magdalena Wójcik
Keyword(s):  
Social Media ◽  
Quantitative Analysis ◽  
Web 2.0 ◽  
Social Networking ◽  
Social Networking Sites ◽  
Urban Areas ◽  
Public Libraries ◽  
Public Library ◽  
Library Services ◽  
Use Of Social Media

AbstractThis paper discusses the possibilities for using social media in promoting public library services and describes the changes that occurred between 2011 and 2013. The results of an analysis of a group of Polish urban public libraries for the occurrence of Web 2.0 elements and social media references are presented. Quantitative analysis included the number of Web 2.0 elements in pages, the number of references to social networking sites and the number of users of various types of Web 2.0 library profiles. Qualitative analysis concerned the extent and type of information shared through social media. This article presents the scope of changes that have occurred in the use of Web 2.0 elements by Polish urban public libraries in recent years, as well as prospects for the further use of social media. It also shows the dynamics of change in terms of how public libraries use Web 2.0 services. This comparative study shows that over the 2 years studied the number of libraries using social media increased, as did the variety of tools and the frequency of their use. The study was conducted using a specific sample of public libraries in urban areas in one Polish province. The study is not representative of all public libraries in Poland. However, the author believes that the study shows certain trends that may be characteristic not only of libraries in the studied region, but also across the whole country, and the results could be widely used in practice to improve social media activity.

Transforming big data into knowledge: the role of knowledge management practice

2019 ◽  
Vol 57 (8) ◽  
pp. 1902-1922 ◽  
Author(s):  
Roberto Chierici ◽  
Alice Mazzucchelli ◽  
Alexeis Garcia-Perez ◽  
Demetris Vrontis
Keyword(s):  
Social Media ◽  
Big Data ◽  
Knowledge Management ◽  
Management Practices ◽  
Equation Modeling ◽  
Clear Understanding ◽  
Content Type ◽  
Innovation Capacity ◽  
Knowledge Management Practices

Purpose The purpose of this paper is to empirically investigate how big data collected from social media contribute to knowledge management practices, innovation processes and business performance. Design/methodology/approach The study used 418 questionnaires collected from firms that actively invest in marketing, advertising and communication in the Italian market. The hypotheses testing and analysis were conducted using structural equation modeling. Findings The results reveal that customers’ data gathered from social media produce different effects on knowledge management practices and firms’ innovation capacity. Furthermore, increased innovation capacity turned out to affect customer relationship performance directly, while it contributes to gain better financial performance only when it is used to gain relational outcomes. Originality/value The outcomes of the study help firms to develop a clear understanding about which big data retrieved from social media can be useful to improve their knowledge management practices and enhance their innovation capacity. Moreover, by investigating the mediating role of big data knowledge management in the context of social media knowledge acquisition and innovation capacity, this study also extends the mediation variables used to understand the relationship between knowledge capabilities and practices and innovation constructs.

Web based Community Information Services in Public Libraries using ‘Koha’: Open Source Integrated Library System

2018 ◽  
Vol 8 (3) ◽  
pp. 7-9
Author(s):  
J. Jaba Joselin ◽  
P. Panneerselvam
Keyword(s):  
Open Source ◽  
Public Libraries ◽  
Information Age ◽  
Public Library ◽  
Information Services ◽  
Web Based ◽  
The Public ◽  
Library System ◽  
Community Information ◽  
User Expectations

Information acts as a crucial factor in the development of individuals and community. Community information is the information which is required by every human being in their day-to-day life for problem solving and decision making. In this ‘information age’, public llibraries face severe challenges from ICT developments and changing user expectations. UNESCO Public Library Manifesto defines public library as the local centre of information which makes all kinds of knowledge and information readily available to its users. Being the local gateways of knowledge, it becomes the duty of the Public Libraries to collect organize and disseminate all local information to the community it belonged to. This study explores Community Information Services in Public libraries and proposes providing web based community information services using Koha open source library system.

Knowledge Management and Social Media: A Case Study of Two Public Libraries in Canada

2013 ◽  
Vol 12 (04) ◽  
pp. 1350039 ◽  
Author(s):  
Eric Forcier ◽  
Dinesh Rathi ◽  
Lisa M. Given
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Public Libraries ◽  
Low Cost ◽  
Collaborative Work ◽  
Public Library ◽  
Social Constructionist ◽  
Theory Approach ◽  
Case Examples ◽  
Use Of Social Media

It is important for all types of organisations including non-profit organisations (NPOs) to manage knowledge for effective and efficient utilisation of resources. Technology is considered as one of the key enablers of knowledge management (KM) practices but it can be costly to develop and implement in an organisation. With the advent of social media, NPOs such as public libraries have the opportunity to harness the power of technology for KM purposes as it is considered a low cost medium. A study was conducted, using an exploratory qualitative interview technique, in two contrasting public libraries: one is a large urban public library, and the other is a small rural public library. The data were analysed using a grounded theory approach informed by a social constructionist theoretical framework. This paper presents comparative findings from these case examples on their understanding of KM as a concept and their use of social media in management of knowledge. Results show that social media are valuable KM tools in public libraries, not only when directed externally for the purpose of promotion, but also to foster engagement with the public and collaborative work within the organisation.

scholarly journals Knowledge Management Practices for Sustainable Supply Chain Management: A Challenge for Business Education

2021 ◽  
Vol 13 (5) ◽  
pp. 2956
Author(s):  
Tomas Cherkos Kassaneh ◽  
Ettore Bolisani ◽  
Juan-Gabriel Cegarra-Navarro
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Descriptive Analysis ◽  
Sustainable Supply Chain ◽  
Business Managers ◽  
Environmentally Sustainable ◽  
Critical Resource ◽  
Knowledge Management Practices ◽  
Future Business

In the last decades, business competition has been increasingly among supply chains (SCs) rather than individual firms. Today, considering the challenges of environmental, social, and economic sustainability, it is becoming even more vital to coordinate and co-manage company resources, activities, and innovative efforts at the SC level. Consequently, knowledge, which is a critical resource for companies, needs to be managed properly not only in single firms but also across SCs. For the education of business managers, this implies a double challenge: first, to make students and future executives become aware of the knowledge management (KM) practices that can be adopted; second, to facilitate the assimilation of these practices for the effective management of SCs, to ensure higher economic and environmentally sustainable performances. Standard definitions and classifications can be of great help, but the current studies are very fragmented. This study contributes by exploring the literature and examining the KM practices that are proposed and defined by the different authors. A systematic review and a descriptive analysis of selected papers showed the trend and focus of papers in the KM and SC fields. In addition, based on the definitions and classifications drawn from the literature, this paper discusses a possible systematization of the key KM practices in SCs. The major contribution of this paper is the effort of re-definition and re-classification of KM practices and their potential importance for effective and sustainable SC management. This analysis can be especially useful for organizing KM courses targeted to current and future business managers.

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