scholarly journals Development and Evaluation of Automotive Speech Interfaces: Useful Information from the Human Factors and the Related Literature

2013 ◽  
Vol 2013 ◽  
pp. 1-13 ◽  
Author(s):  
Victor Ei-Wen Lo ◽  
Paul A. Green
Keyword(s):  
Human Factors ◽  
Evaluation Methods ◽  
Design Guidelines ◽  
Motor Vehicles ◽  
Linguistic Terms ◽  
Technical Standards ◽  
Wizard Of Oz ◽  
Related Literature ◽  
Speech Interfaces ◽  
User Device

Drivers often use infotainment systems in motor vehicles, such as systems for navigation, music, and phones. However, operating visual-manual interfaces for these systems can distract drivers. Speech interfaces may be less distracting. To help designing easy-to-use speech interfaces, this paper identifies key speech interfaces (e.g., CHAT, Linguatronic, SYNC, Siri, and Google Voice), their features, and what was learned from evaluating them and other systems. Also included is information on key technical standards (e.g., ISO 9921, ITU P.800) and relevant design guidelines. This paper also describes relevant design and evaluation methods (e.g., Wizard of Oz) and how to make driving studies replicable (e.g., by referencing SAE J2944). Throughout the paper, there is discussion of linguistic terms (e.g., turn-taking) and principles (e.g., Grice’s Conversational Maxims) that provide a basis for describing user-device interactions and errors in evaluations.

scholarly journals The State of Speech in HCI: Trends, Themes and Challenges

2019 ◽  
Vol 31 (4) ◽  
pp. 349-371 ◽  
Author(s):  
Leigh Clark ◽  
Philip Doyle ◽  
Diego Garaialde ◽  
Emer Gilmartin ◽  
Stephan Schlögl ◽  
...  
Keyword(s):  
Speech Production ◽  
Thematic Analysis ◽  
Design Work ◽  
Wizard Of Oz ◽  
Speech Interfaces ◽  
Interface Interaction ◽  
Multiple User ◽  
Speech Interface ◽  
User Attitudes ◽  
In The Wild

AbstractSpeech interfaces are growing in popularity. Through a review of 99 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfaces in the field of human–computer interaction (HCI). We find that studies are usability/theory-focused or explore wider system experiences, evaluating Wizard of Oz, prototypes or developed systems. Measuring task and interaction was common, as was using self-report questionnaires to measure concepts like usability and user attitudes. A thematic analysis of the research found that speech HCI work focuses on nine key topics: system speech production, design insight, modality comparison, experiences with interactive voice response systems, assistive technology and accessibility, user speech production, using speech technology for development, peoples’ experiences with intelligent personal assistants and how user memory affects speech interface interaction. From these insights we identify gaps and challenges in speech research, notably taking into account technological advancements, the need to develop theories of speech interface interaction, grow critical mass in this domain, increase design work and expand research from single to multiple user interaction contexts so as to reflect current use contexts. We also highlight the need to improve measure reliability, validity and consistency, in the wild deployment and reduce barriers to building fully functional speech interfaces for research.RESEARCH HIGHLIGHTSMost papers focused on usability/theory-based or wider system experience research with a focus on Wizard of Oz and developed systems Questionnaires on usability and user attitudes often used but few were reliable or validated Thematic analysis showed nine primary research topics Challenges identified in theoretical approaches and design guidelines, engaging with technological advances, multiple user and in the wild contexts, critical research mass and barriers to building speech interfaces

Human Factors: User Experience Design Guidelines for Telecare Services

2007 ◽  
pp. 413-417 ◽  
Author(s):  
Alejandro Rodríguez-Ascaso ◽  
Bruno von Niman ◽  
Steve Brown ◽  
Torbjørn Sund
Keyword(s):  
Human Factors ◽  
User Experience ◽  
Design Guidelines ◽  
Experience Design ◽  
User Experience Design

scholarly journals Symposium: The Role of Human Factors Standards in Advancing Science and Practice: Some Examples from Automotive, Nuclear, Healthcare, and Petrochemical Industries

2019 ◽  
Vol 63 (1) ◽  
pp. 597-600 ◽  
Author(s):  
Paul Green
Keyword(s):  
Human Factors ◽  
Oil And Gas ◽  
Task Force ◽  
Strategic Plan ◽  
Motor Vehicles ◽  
Human Factors And Ergonomics ◽  
Supporting Materials ◽  
Petrochemical Industries

The Human Factors and Ergonomics Society (HFES) has created a Task Force to help implement Goal D of the HFES Strategic plan ( https://www.hfes.org/about-hfes/strategic-plan ), to “translate the science of HF/E into practice.” One way for that to occur is for HFES publications to cite standards. This symposium will raise awareness of this idea and provide additional supporting materials. The focus is on 4 example applications - automotive (in particular, SAE standards for motor vehicles), healthcare (with a focus on AAMI), nuclear (from both the IEEE and NRC perspectives), and oil and gas. Papers in this symposium will (1) describe organizations and the groups within them that develop human factors standards for each of the 4 applications, (2) describe how to find human factors standards relevant to these applications, (3) summarize some of those standards, and (4) identify where human factors input is needed to improve the standards of each organization.

Design Guidelines for Advanced Traveler Information Systems (ATIS): The User Requirements Analysis

1997 ◽  
Vol 41 (2) ◽  
pp. 954-958 ◽  
Author(s):  
John L. Campbell ◽  
Cher Carney ◽  
Barry H. Kantowitz
Keyword(s):  
Information Systems ◽  
Human Factors ◽  
Past Research ◽  
Requirements Analysis ◽  
Design Guidelines ◽  
User Requirements ◽  
Advanced Traveler Information Systems ◽  
Traveler Information ◽  
Considerable Uncertainty ◽  
Traveler Information Systems

Past research has established that human factors guidelines following traditional formats for presenting information are not useful and are often ignored by designers. Within the human factors community, there is considerable uncertainty and concern regarding the nature and utility of human factors handbooks and guidelines materials. Indeed, many existing human factors reference materials have been criticized by designers for being “too wordy”, “too general,” and “too hard to understand.” The development of clear, relevant, and useful human factors guidelines requires a judicious mix of science and art to overcome such criticisms. This paper describes an on going effort to develop clear, relevant, and easy-to-use guidelines for the design of Advanced Traveler Information Systems (ATIS) and Commercial Vehicle Operations (CVO). It focuses on the methods and results of a user requirements analysis conducted to identify the appropriate content, organization, and format of the ATIS/CVO guidelines.

User Computer Interface Issues in Nuclear Process Control: Research and Applications

1986 ◽  
Vol 30 (11) ◽  
pp. 1072-1072
Author(s):  
Walter E. Gilmore
Keyword(s):  
Process Control ◽  
Human Factors ◽  
Data Base ◽  
Nuclear Power ◽  
Design Guidelines ◽  
Computer Interface ◽  
Nuclear Facilities ◽  
Management Tools ◽  
Delphi Approach ◽  
Interactive Evaluation

The use of computer systems are becoming increasingly prominent as process control and information management tools in nuclear facilities. Eventually, it is believed that almost all plant processes will be controlled and monitored via some type of computer interface. The human factors data base of design guidelines, criteria and methods for evaluating the person-process interface is far from complete. Over the past four years, the Idaho National Engineering Laboratory (INEL) has been examining certain aspects of computer technology for process control functions to supplement the human factors data base and design practices. A major objective of this symposium is to introduce these findings in a cohesive set of four papers which address related UCI issues. An evaluation of the findings will be made from different viewpoints provided by a panel of experts. The case study approach is used in the first paper to describe the process and benefits obtained from incorporating human factors guidelines and methods in the design of a complex CRT display system for process control applications. Five different methodologies are summarized for usefulness in evaluating the effectiveness of CRT generated displays in the second paper. The methodologies are (1) psychophysics, (2) multidimensional rating, (3) checklist evaluation, (4) non-interactive evaluation, and (5) interactive evaluation. The third paper reports on the diagnostic and recovery performance of nuclear power plant operators with and without a response tree computer-based aid. Identification of technological changes in control room operations are described in the fourth paper. A modified Delphi approach was combined with the Analytical Hierarchical Process to categorize and relate technology advances and to determine the relative likelihood of achieving these conceptual changes in person-process interface systems in the near term.

Design Guidelines and the Human Factors of Interface Design

1986 ◽  
Vol 30 (14) ◽  
pp. 1358-1362 ◽  
Author(s):  
Louis Tijerina
Keyword(s):  
Research And Development ◽  
Human Factors ◽  
Design Process ◽  
Interface Design ◽  
Computer Systems ◽  
Design Guidelines ◽  
Computer Interface ◽  
Future Research ◽  
System Designer ◽  
Military Organizations

The proliferation of computer systems in recent years has prompted a growing concern about the human factors of interface design. Industrial and military organizations have responded by supporting studies in user-computer interaction and, more recently, products which might aid in the design of interfaces. One type of design aid which attempts to make findings of user-computer interface (UCI) research available to the system designer is the interface design guidelines document. This paper reviews literature about the design process and how design guidelines or standards might fit into that activity. Suggestions are offered about where future research and development might be directed in order to enhance the use of guidelines in the interface design process and so enhance the final product as well.

Providing human factors knowledge to non-specialists: a structured method for the evaluation of future speech interfaces

Ergonomics ◽  
1994 ◽  
Vol 37 (11) ◽  
pp. 1801-1842 ◽  
Author(s):  
M. A. Life ◽  
J. B. Long ◽  
B. P. Lee
Keyword(s):  
Human Factors ◽  
Speech Interfaces

The Nighttime Pedestrian Collision: Human Factors Issues and a Case Study

2001 ◽  
Vol 45 (11) ◽  
pp. 833-837 ◽  
Author(s):  
Rudolf G. Mortimer
Keyword(s):  
Human Factors ◽  
Traffic Safety ◽  
Motor Vehicle ◽  
Motor Vehicles ◽  
Atmospheric Conditions ◽  
Factors Analysis ◽  
Ambient Lighting ◽  
And Performance ◽  
Road Characteristics

Injuries to pedestrians in collisions with motor vehicles are a significant problem in traffic safety, accounting for about 13% of fatalities, with more than half occurring at night. There are many variables that affect the visibility of pedestrians in darkness such as: the reflectance of their clothing, their position on the roadway, atmospheric conditions, road characteristics, street lighting, motor vehicle headlamps and their aim and alignment; other ambient lighting and background conditions, glare of headlamps of oncoming traffic and from street lamps, the driving environment and activities and performance of the driver. These issues are discussed, the techniques used to make a human factors analysis are described and some are illustrated by a case study of a night, pedestrian collision on a rural road.

scholarly journals Noise pollution generated by motor vehicles at different times on Avenue Paulista, municipality of São Paulo / SP

2021 ◽  
Vol 9 (71) ◽  
Author(s):  
Antonio Celso de Souza Junior ◽  
João Alexandre Paschoalin Filho
Keyword(s):  
Urban Areas ◽  
Noise Pollution ◽  
Sao Paulo ◽  
Motor Vehicles ◽  
São Paulo ◽  
Technical Standards ◽  
Irreversible Damage ◽  
The Road ◽  
Resources Exploitation

Cities have shown high rates of population growth since the beginning of the twentieth century (at a greater intensity when compared to their development), which puts pressure on the environment intensifying the need of natural resources exploitation, as well as creating infrastructure problems. Among the impacts caused by the high densification of the population, noise pollution caused mainly by motor vehicles can be highlighted. This kind of urban impact, often ignored by the population and government, in addition to reducing people's quality of life and depreciating urban areas, can cause irreversible damage to public health. In this regard, this research brings, through measurements "in loco", the generation of noise by motor vehicles, in one of the main roads of the city of São Paulo. In addition to the data obtained, this research also analyzes them in the light of recommendations for technical standards and resolutions aimed at noise control. Through the analyzes conducted, it was found that the noise due to traffic, which is subject to the population that occupies (permanently or transiently) the surroundings of the road in studies, is above the recommended levels. In addition to momentary discomfort, the noise levels obtained have the potential to cause damage to the health of the population, such as hearing loss, attention deviations and even psychological problems. Therefore, it is hoped that this research will help to foster the debate about the impacts of noise pollution on the urban environment and the need for measures to be taken by municipal managers.

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