scholarly journals Return Mode Selection and Pricing Strategy for a Dual-Channel Retailer

2020 ◽  
Vol 2020 ◽  
pp. 1-20
Author(s):  
Xiaojian Hu ◽  
Shuai Feng ◽  
Jiqiong Liu ◽  
Aifeng Yang ◽  
Guanxiong Wang ◽  
...  
Keyword(s):  
Rapid Development ◽  
Mode Selection ◽  
Return Rate ◽  
Return Policies ◽  
Customer Preferences ◽  
Dual Channel ◽  
Business Operations ◽  
Customer Returns ◽  
The Difference ◽  
Channel Preferences

With the rapid development of e-commerce and the economy, an increasing number of retailers are adopting a dual-channel retail strategy (DCRS), which allows customers to return unsatisfactory products, provided that their complaints are reasonable, and receive a full refund. This paper studies the pricing strategies of an integrated dual-channel retailer (DCR) when it provides return policies to customers, including original channel return, fixed cross-channel return, and relaxed cross-channel return. The relationship between the DCR’s system performance and channel pricing is impacted by customer channel preferences, and the return rates of different channels are discussed. The results show that the greater the difference in customer preferences between channels is, the greater the profitability of the DCR will be. A fixed cross-channel return model should be selected when the return rate in the online channel is higher or the cross-channel return rate is lower; otherwise, the original channel return model should be selected. When the return rate of a certain channel is high, the retailer should increase the price in that channel and reduce the pricing of its competing channel to compensate for the loss caused by the returns and transfer sales between channels. A selective return policy can not only improve the flexibility of business operations and enhance competitive advantage but also provide convenient customer returns and enhance consumers’ sense of security.

scholarly journals A Multi-Echelon Network Design in a Dual-Channel Reverse Supply Chain Considering Consumer Preference

2021 ◽  
Vol 18 (9) ◽  
pp. 4760
Author(s):  
Peng Li ◽  
Di Wu
Keyword(s):  
Supply Chain ◽  
Network Design ◽  
Environmental Sustainability ◽  
Rapid Development ◽  
Consumer Preference ◽  
Service Level ◽  
Mixed Integer ◽  
Reverse Supply Chain ◽  
Related Factors ◽  
Dual Channel

The rapid development of e-commerce technologies has encouraged collection centers to adopt online recycling channels in addition to their existing traditional (offline) recycling channels, such the idea of coexisting traditional and online recycling channels evolved a new concept of a dual-channel reverse supply chain (DRSC). The adoption of DRSC will make the system lose stability and fall into the trap of complexity. Further the consumer-related factors, such as consumer preference, service level, have also severely affected the system efficiency of DRSC. Therefore, it is necessary to help DRSCs to design their networks for maintaining competitiveness and profitability. This paper focuses on the issues of quantitative modelling for the network design of a general multi-echelon, dual-objective DRSC system. By incorporating consumer preference for the online recycling channel into the system, we investigate a mixed integer linear programming (MILP) model to design the DRSC network with uncertainty and the model is solved using the ε-constraint method to derive optimal Pareto solutions. Numerical results show that there exist positive correlations between consumer preference and total collective quantity, online recycling price and the system profits. The proposed model and solution method could assist recyclers in pricing and service decisions to achieve a balance solution for economic and environmental sustainability.

Dynamic network intelligent hybrid recommendation algorithm and its application in online shopping platform

2021 ◽  
pp. 1-13
Author(s):  
Yuxuan Gao ◽  
Haiming Liang ◽  
Bingzhen Sun
Keyword(s):  
Online Shopping ◽  
Rapid Development ◽  
Dynamic Network ◽  
Topsis Method ◽  
Recommendation Algorithm ◽  
Time Periods ◽  
The Difference ◽  
Relationship Of ◽  
Hybrid Recommendation ◽  
Novel Model

With the rapid development of e-commerce, whether network intelligent recommendation can attract customers has become a measure of customer retention on online shopping platforms. In the literature about network intelligent recommendation, there are few studies that consider the difference preference of customers in different time periods. This paper proposes the dynamic network intelligent hybrid recommendation algorithm distinguishing time periods (DIHR), it is a integrated novel model combined with the DEMATEL and TOPSIS method to solved the problem of network intelligent recommendation considering time periods. The proposed method makes use of the DEMATEL method for evaluating the preference relationship of customers for indexes of merchandises, and adopt the TOPSIS method combined with intuitionistic fuzzy number (IFN) for assessing and ranking the merchandises according to the indexes. We specifically introduce the calculation steps of the proposed method, and then calculate its application in the online shopping platform.

The Study of Differential Pricing Model in Market of Urban Taxi Industry Based on the Zoning Service

2014 ◽  
Vol 587-589 ◽  
pp. 1932-1939
Author(s):  
Qi Yuan Liu ◽  
Liang Jie Xu ◽  
Dan Ying
Keyword(s):  
Load Ratio ◽  
Return Rate ◽  
Pricing Model ◽  
Trip Distribution ◽  
Model Based ◽  
Taxi Service ◽  
Differential Pricing ◽  
The Difference ◽  
Taxi Industry ◽  
Negative Phenomena

In some cities, the zoning operation in taxi service leads to the difference in load ratio and empty return rate in their limited zones. Therefore, some negative phenomena appear such as the instability of drivers’ income and drivers negotiate the price without taximeter. In order to keep a balance between enhancing the drivers’ profit and protecting the passengers’ interests, establishing a differential pricing model based on the characteristics of taxi service in different zones. The operation areas, trip intensity and trip distribution have been taken into consideration about different taxi service zones in the model.

scholarly journals Investigating the Temporal Effect of User Preferences with Application in Movie Recommendation

2017 ◽  
Vol 2017 ◽  
pp. 1-10 ◽  
Author(s):  
Wen-Jun Li ◽  
Qiang Dong ◽  
Yan Fu
Keyword(s):  
Rapid Development ◽  
User Preferences ◽  
Mobile Internet ◽  
Smart Devices ◽  
Data Sets ◽  
Rating Data ◽  
Temporal Effect ◽  
Proposed Model ◽  
Target User ◽  
The Difference

As the rapid development of mobile Internet and smart devices, more and more online content providers begin to collect the preferences of their customers through various apps on mobile devices. These preferences could be largely reflected by the ratings on the online items with explicit scores. Both of positive and negative ratings are helpful for recommender systems to provide relevant items to a target user. Based on the empirical analysis of three real-world movie-rating data sets, we observe that users’ rating criterions change over time, and past positive and negative ratings have different influences on users’ future preferences. Given this, we propose a recommendation model on a session-based temporal graph, considering the difference of long- and short-term preferences, and the different temporal effect of positive and negative ratings. The extensive experiment results validate the significant accuracy improvement of our proposed model compared with the state-of-the-art methods.

Digital Transformation of the Service Sector

2021 ◽  
pp. 41-54
Author(s):  
D. Shevchenko ◽  
V. Mihaylov
Keyword(s):  
Business Model ◽  
Service Sector ◽  
New Technologies ◽  
Rapid Development ◽  
Digital Transformation ◽  
Services Sector ◽  
Remote Maintenance ◽  
New Business ◽  
The Difference ◽  
Cloud Technologies

The article is devoted to the problems of digital transformation of companies in the service sector. The article describes the concepts of "digitization", "digitalization", "digital transformation", "automation". The analysis of the main sectors of the public services sector, the processes of transformation into a new business model of their development is carried out. Specific examples show the role of digital technologies implemented by individual companies, the leaders of their industry: "Internet of Things" (IoT); virtual diagnostics of the service; mobile applications and portals; artificial intelligence and machine learning (AI / ML); remote maintenance; UX design; virtual reality; cloud technologies; online services and others. The authors proceed from understanding the difference between automation and digitalization, the strategic goal of which is to create a new digital business model that creates new value. The result of digital transformation is the reconfiguration of processes that change the business logic of the company and the process of creating value. The article concludes that the rapid development of new technologies leads to the fact that companies face not only a dilemma when choosing the most suitable technologies for investment, but also the problem of staffing and finding an adequate organizational structure to create and maintain a new business model of the company.

Pricing and service decision of dual-channel operations in an O2O closed-loop supply chain

2017 ◽  
Vol 117 (8) ◽  
pp. 1567-1588 ◽  
Author(s):  
Lingcheng Kong ◽  
Zhiyang Liu ◽  
Yafei Pan ◽  
Jiaping Xie ◽  
Guang Yang
Keyword(s):  
Supply Chain ◽  
Closed Loop ◽  
Wholesale Price ◽  
Revenue Sharing ◽  
Service Level ◽  
Return Rate ◽  
Transfer Payment ◽  
Channel Conflict ◽  
Content Type ◽  
Dual Channel

Purpose The online direct selling mode has been widely accepted by enterprises in the O2O era. However, the dual-channel (online/offline, forward/backward) operations of the closed-loop supply chain (CLSC) changed the relationship between manufacturers and retailers, thus resulting in channel conflict. The purpose of this paper is to take a dual-channel operations of CLSC as the research target, where a manufacturer sells a single product through a direct e-channel as well as a conventional retail channel; the retailer are responsible for collecting used products in the reverse supply chain and the manufacturer are responsible for remanufacturing. Design/methodology/approach The authors build a benchmark model of dual-channel price and service competition and take the return rate, which is considered to be related to the service level of the retailer, as the function of the service level to extend the model in the reverse SC. The authors then analyze the optimal pricing and service decision under centralization and decentralization, respectively. Finally, with the revenue-sharing factor, wholesale price and recycling price transfer payment coefficient as contract parameters, the paper also designs a revenue-sharing contract led by the manufacturer and explores in what situation the contract could realize the Pareto optimization of all players. Findings In the baseline model, the results show that optimal price and service level correlate positively in centralization; however, the relation relies on consumers’ price sensitivity in decentralization. In the extension model, the relationship between price and service level also relies on the relative value of increased service cost and remanufacturing saved cost. When the return rate correlates with the service level, a recycling transfer payment can elevate the service level and thus raise the return rate. Through analyzing the parameters in revenue-sharing contract, a point can be reached where lowering the wholesale price and raising the transfer payment coefficient will promote retailers to share revenue. Practical implications Many enterprises establish the dual-channel distribution system both online and offline, which need to understand how to resolve their channel conflict. The conflict is especially strong in CLSC with remanufacturing. The result helps the node enterprises realize the coordination of the dual-channel CLSC. Originality/value It takes into account the fact that there are two complementary relationships, such as online selling and offline delivery; used product recycling and remanufacturing. The authors optimize the strategy of product pricing and service level in order to solve channel conflict and double marginalization in the closed-loop dual-channel distribution network.

Monaural Versus Binaural Discrimination for Normal Listeners

1963 ◽  
Vol 6 (3) ◽  
pp. 263-269 ◽  
Author(s):  
Richard G. Chappell ◽  
James F. Kavanagh ◽  
Stanley Zerlin
Keyword(s):  
Single Channel ◽  
Normal Hearing ◽  
Dual Channel ◽  
Recording Session ◽  
Monosyllabic Words ◽  
Image Separation ◽  
Test Materials ◽  
The Difference

Normal hearing adults demonstrated approximately 20% better intelligibility scores for monosyllabic words presented binaurally (with a background of conversation) than to these words presented monaurally. The test materials were recorded on dual-channel tape through two head-mounted microphones. These microphones were directed toward each of three speakers who in turn produced the monosyllabic words while two simultaneous conversations were carried on by four other participants. Throughout the recording session the experimenters attempted to preserve as naturalistic a situation as possible. The 18 subjects with normal hearing listened through earphones to a single channel of this tape presented monaurally and to both channels delivered binaurally. The difference between the monaural and binaural intelligibility scores is discussed in terms of image-separation in space.

scholarly journals PERBANDINGAN KUALITAS PRODUK DAN MINAT MENABUNG PADA LPD DESA ADAT TAJUN DENGAN DESA ADAT TEGAL

2020 ◽  
Vol 4 (1) ◽  
pp. 59-67
Author(s):  
Eka Swarnadi Luh ◽  
Ketut Budi Susrusa ◽  
Ida Ayu Listia Dewi
Keyword(s):  
Product Quality ◽  
Financial Institutions ◽  
Rapid Development ◽  
Research Data ◽  
The Other ◽  
Physical Evidence ◽  
Significant Difference ◽  
The Difference ◽  
Better Than

LPDs are non-bank financial institutions that are regulated and approved by the Regional Regulations of the Province of Bali. The management of LPD is fully handed over to the relevant Pakraman village. In line with the rapid development of LPDs, it turns out that on the other hand it shows diverse performance, so that LPDs need to pay attention to the level of product quality and customer interest in the products offered.            The purpose of the study was to determine the comparison of product quality and interest in saving at the Tajun Traditional Village LPD with the Traditional Village of Tegal. The number of samples from Tajun Adat Village LPD was 98 people and the LPD of Tegal Traditional Village was 84 people. The research data were analyzed by the Mann-Whitney Test. The results showed that there was a significant difference between the quality of the products of the Adat Village of Tajun LPD and the Traditional Village of Tegal. This difference is indicated by indicators of physical evidence, reliability, responsiveness and empathy. The product quality of Tajun Adat Village's LPD is better than the traditional village of Tegal. There is a significant difference between the interest in saving the traditional village of Tajun LPD and the traditional village of Tegal. The difference is in the indicator of confidence. Interest in Saving Tajun Indigenous Village LPD is higher than the Traditional Village of Tegal.

scholarly journals The Impacts of Climate Change on Business

2014 ◽  
Vol 2 (1) ◽  
pp. 93-112
Author(s):  
Deepmala Shrestha
Keyword(s):  
Climate Change ◽  
High Performance ◽  
Climatic Conditions ◽  
Interdisciplinary Studies ◽  
Business Leaders ◽  
Global Challenge ◽  
Business Operations ◽  
The Difference ◽  
Indirect Impacts ◽  
Impacts Of Climate Change

Demands are increasing on businesses to do their part to respond to the threat of climate change based on their influential position within the global community. If companies can effectively integrate strategy, people, processes and technology in the pursuit of initiatives that respond to climate change, the result can be a powerful tool of long-term value creation. But what exactly are the impacts of climate change on businesses is the focus of the study? Varying levels of appreciation of the effects of climate change on business operations are rooted in the difference between direct and indirect impacts of climate change. So, the question is how business gets impacted by direct and indirect differences? Some of these effects are potentially threatening to sustainable high performance changing climatic conditions. What are some specific steps businesses can take to respond to both the threats and opportunities presented by climate change? To support a fact-based discussion of the business impact of climate change, primary qualitative survey conducted to Nepalese business houses and as secondary of a global context. Business initiatives in response to climate change are generally spread across a broad range of activities, risking fragmentation. Climate change may transform parts of our planet, the context and presumptions by which businesses typically operate today. This transformation is a result of both the direct impacts of climate change on business operations, as well as its indirect effects. Many business leaders feel a profound responsibility to do their part to respond to the pressing global challenge represented by climate change. But apart from this sense of societal obligation, business leaders must also be attuned to how climate change is altering the dynamics of markets, competition and profitability. DOI: http://dx.doi.org/10.3126/ctbijis.v2i1.10816 Crossing the Border: International Journal of Interdisciplinary Studies Vol.2(1) 2014: 93-112  

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