scholarly journals Communicating with the Workforce during Emergencies: Developing an Employee Text Messaging Program in a Local Public Health Setting

2014 ◽  
Vol 129 (6_suppl4) ◽  
pp. 61-66 ◽  
Author(s):  
Hilary N. Karasz ◽  
Sharon Bogan ◽  
Lindsay Bosslet
Keyword(s):  
Public Health ◽  
Text Messaging ◽  
Situational Awareness ◽  
Perceived Barriers ◽  
Short Message ◽  
Ice Storm ◽  
Work Time ◽  
Local Public Health ◽  
Message Service ◽  
Public Health Setting

Short message service (SMS) text messaging can be useful for communicating information to public health employees and improving workforce situational awareness during emergencies. We sought to understand how the 1,500 employees at Public Health – Seattle & King County, Washington, perceived barriers to and benefits of participation in a voluntary, employer-based SMS program. Based on employee feedback, we developed the system, marketed it, and invited employees to opt in. The system was tested during an ice storm in January 2012. Employee concerns about opting into an SMS program included possible work encroachment during non-work time and receiving excessive irrelevant messages. Employees who received messages during the weather event reported high levels of satisfaction and perceived utility from the program. We conclude that text messaging is a feasible form of communication with employees during emergencies. Care should be taken to design and deploy a program that maximizes employee satisfaction.

Mobile phones and short message service texts to collect situational awareness data during simulated public health critical events

2011 ◽  
Vol 6 (6) ◽  
pp. 379-386 ◽  
Author(s):  
Matthew Magee, MPH ◽  
Alex Isakov, MD, MPH ◽  
Helen Tang Paradise, MD, MPH ◽  
Patrick Sullivan, PhD, DVM
Keyword(s):  
Public Health ◽  
Mobile Phones ◽  
Short Message Service ◽  
Situational Awareness ◽  
Short Message ◽  
Critical Events ◽  
Message Service

scholarly journals Use of home pulse oximetry with daily short message service messages for monitoring outpatients with COVID-19: The patient's experience

2021 ◽  
Vol 7 ◽  
pp. 205520762110676
Author(s):  
Laura Vaughan ◽  
Lauren E Eggert ◽  
Andrea Jonas ◽  
Arthur Sung ◽  
Sara Singer
Keyword(s):  
Pulse Oximeter ◽  
Text Messaging ◽  
Short Message Service ◽  
Home Monitoring ◽  
Outpatient Setting ◽  
Disease Spread ◽  
Short Message ◽  
Low Oxygen ◽  
Message Service ◽  
At Home

Studies have shown COVID-19 patients may have a low oxygen saturation (SpO2) independent of visible respiratory distress, a phenomenon termed “silent hypoxia.” Silent hypoxia creates uncertainty in the outpatient setting for clinicians and patients alike. In this study, we examined the potential for pulse oximeters in identifying early signs of clinical deterioration. We report descriptive results on COVID-positive patients’ experiences with a comprehensive home monitoring tool comprised of home SpO2 measurements with a novel symptom-tracking short message service/text messaging application. Of patients who required hospitalization, 83% sought care as a result of low pulse oximeter readings. Nearly all patients who did not require hospitalization reported that having a pulse oximeter provided them with the confidence to stay at home. Essentially all patients found a home pulse oximeter useful. Keeping COVID-19-positive patients at home reduces the potential for disease spread and prevents unnecessary costs and strain on the healthcare system.

scholarly journals Veterans’ response to an automated text messaging protocol during the COVID-19 pandemic

2020 ◽  
Vol 27 (8) ◽  
pp. 1300-1305 ◽  
Author(s):  
Jason J Saleem ◽  
Jacob M Read ◽  
Boyd M Loehr ◽  
Kathleen L Frisbee ◽  
Nancy R Wilck ◽  
...  
Keyword(s):  
Text Messaging ◽  
Short Message ◽  
Department Of Veterans Affairs ◽  
Community Healthcare ◽  
The Us ◽  
Message Service ◽  
Substantial Resource ◽  
Survey Results ◽  
Service Application ◽  
Nurse Triage

Abstract The US Department of Veterans Affairs (VA) is using an automated short message service application named “Annie” as part of its coronavirus disease 2019 (COVID-19) response with a protocol for coronavirus precautions, which can help the veteran monitor symptoms and can advise the veteran when to contact his or her VA care team or a nurse triage line. We surveyed 1134 veterans on their use of the Annie application and coronavirus precautions protocol. Survey results support what is likely a substantial resource savings for the VA, as well as non-VA community healthcare. Moreover, the majority of veterans reported at least 1 positive sentiment (felt more connected to VA, confident, or educated and/or felt less anxious) by receiving the protocol messages. The findings from this study have implications for other healthcare systems to help manage a patient population during the coronavirus pandemic.

Questionnaire Design in Short Message Service (SMS) Surveys

Field Methods ◽  
2019 ◽  
Vol 31 (3) ◽  
pp. 214-229
Author(s):  
Charles Q. Lau ◽  
Herschel Sanders ◽  
Ansie Lombaard
Keyword(s):  
Text Messaging ◽  
Short Message Service ◽  
Questionnaire Design ◽  
Short Message ◽  
Multiple Response ◽  
African Countries ◽  
Response Options ◽  
Face To Face ◽  
Message Service ◽  
Randomize Response

Short message service (SMS or text messaging) surveys can collect data quickly and inexpensively. However, SMS surveys have space constraints that pose difficulties to questionnaire designers: Questions can only be 160 characters or less, surveys must be short, and many respondents use phones with small screens. In this article, we compare SMS and benchmark face-to-face surveys across four African countries to address three common questions in SMS questionnaire design. First, are multiple response questions feasible? Second, is it necessary to randomize response option order? Third, should “don’t know” response options be included? Our results provide practical guidance about how to improve data quality with this emerging mode of data collection.

A SMS-Based Real-Time Device Monitoring and Abnormality Recovery System for Computer Rooms

2011 ◽  
Vol 121-126 ◽  
pp. 3750-3754 ◽  
Author(s):  
Chung Chiang Hu ◽  
Shing Han Li ◽  
Tien Wei Tsai
Keyword(s):  
Real Time ◽  
Monitoring System ◽  
Text Messaging ◽  
Short Message Service ◽  
Monitoring Systems ◽  
Short Message ◽  
The Real ◽  
Recovery System ◽  
Message Service ◽  
Reasonable Price

The equipments in computer rooms are complicated in nature. Many factors may influence their normal operations, for example: voltage, temperature, humidity, and the normalcy of systems. It would be prudent to have a monitoring system to prevent from unpredictable problems. Most monitoring systems in the market can only issue alarms in abnormal situations and then analyze the aftermath. They are also expansive and lack the ability for distant instant control. To tackle this problem, after our successful and practical experiments, we utilize GSM text messaging ability (i.e. SMS, short message service) and make distant monitoring possible. The monitoring system is established with a reasonable price that is well below current market. With this system, the manager/administrator can monitor the real-time status of equipments in computer rooms, send control commands through SMS and then get them executed to solve the problems instantly and effectively.

scholarly journals PENGEMBANGAN SISTEM INFORMASI SMS GATEWAY DALAM MENINGKATAN LAYANAN PADA STMIK MAHAKARYA

Sebatik ◽  
2021 ◽  
Vol 25 (2) ◽  
pp. 581-589
Author(s):  
Ahmad Jurnaidi Wahidin
Keyword(s):  
Text Messaging ◽  
Short Message Service ◽  
User Acceptance ◽  
Black Box ◽  
Acceptance Test ◽  
Short Message ◽  
Message Service

Kebutuhan mendapatkan informasi secara cepat dan akurat menuntut semua aspek untuk melakukan pengembangan dalam bidang teknologi informasi agar dapat bersaing. Kampus STMIK Mahakarya yang merupakan salah satu pendukung perkembangan kehidupan dalam aspek pendidikan harus berkembang agar bertahan dan bersaing dengan perguruan tinggi lainnya. Salah satu teknologi yang berkembang pesat adalah teknologi seluler dan salah satu fitur yang mudah digunakan adalah text messaging atau yang sering kita sebut dengan SMS (Short Message Service). Mudahnya penggunaan SMS dan biaya yang murah menjadikan siapa saja dapat menggunakannya. Hal tersebut menjadi latar belakang penulis untuk melakukan pengemban sistem yang berbasis SMS Gateway di kampus STMIK Mahakarya guna meningkatkan layanan akademik. Pembuatan sistem SMS Gateway berbasis web ini dibangun untuk memberikan informasi mahasiswa dan calon mahasiswa. Pada sistem sebelumnya di kampus STMIK Mahakarya layanan pemberian informasi masih menggunakan sistem manual yaitu tatap muk, sehingga dengan adanya sistem yang dibangun dapat mempermudah penyampaian informasi kepada mahasiswa dan calon mahasiswa. Pengujian terhadap sistem dilakukan menggunakan pengujian black box dengan hasil semua diterima dan dilakukan juga user acceptance test menggunakan skala likert untuk mengetahui penilaian sistem dari user secara langsung, dari hasil pengujian didapat nilai persentase adalah 89% dimana angka tersebut terdapat pada interval dengan pernyataan sangat setuju.Sistem Informasi, SMS (Short Message Service), SMS Gateway, Web, Informasi

SMS-Based Mobile Learning

2007 ◽  
pp. 899-905
Author(s):  
K. Petrova
Keyword(s):  
Young Adults ◽  
Mobile Learning ◽  
Text Messaging ◽  
Learning Technology ◽  
Short Message ◽  
Future Trends ◽  
Short Article ◽  
Message Service ◽  
Learning Scenarios ◽  
Mobile Data Service

SMS (short message service, or text messaging) is an extremely popular and still growing 2G mobile data service, especially with young adults (Finn, 2004; Prensky, 2005; MMA, 2006; Grinter & Eldridge, 2003), which makes it suitable as a learning technology. This short article presents and illustrates the concepts of SMS-enabled m-learning, describing a series of SMS learning scenarios derived from the literature. The defining features of the scenarios are identified and discussed, including future trends.

Clients’ preferred methods of obtaining sexually transmissable infection or HIV results from Sydney Sexual Health Centre

Sexual Health ◽  
2013 ◽  
Vol 10 (1) ◽  
pp. 91 ◽  
Author(s):  
Lynne Martin ◽  
Vickie Knight ◽  
Phillip J. Read ◽  
Anna McNulty
Keyword(s):  
Sexual Health ◽  
Text Messaging ◽  
Health Centre ◽  
Text Messages ◽  
Phone Call ◽  
Short Message ◽  
Test Results ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Message Service

Given the documented benefits of using text messaging (short message service; SMS), the internet and email to deliver sexually transmissible infection (STI) test results, including high acceptability among clients, Sydney Sexual Health Centre (SSHC) aimed to identify which methods our clients preferred for receiving their results, using a cross-sectional survey. There was a preference for SMS (32%) for negative STI results, and for SMS (27%), phone call (27%) and in-person (26%) for negative HIV results. An in-person preference was shown for receiving positive STI results (40%) and positive HIV results (56%, P < 0.001). While many clients would prefer to receive STI test results via text messages or phone call, many also still prefer a return visit, with this preference is dependent on the type and nature of the results. Our study suggests that, ideally, several options for obtaining results should be available.

Short article: Eye movements when reading text messaging (txt msgng)

2009 ◽  
Vol 62 (8) ◽  
pp. 1560-1567 ◽  
Author(s):  
Manuel Perea ◽  
Joana Acha ◽  
Manuel Carreiras
Keyword(s):  
Eye Movements ◽  
Text Messaging ◽  
Short Message Service ◽  
Local Level ◽  
Short Message ◽  
Short Article ◽  
Mobile Phone Technology ◽  
Message Service ◽  
Reading Text ◽  
Eye Movements During Reading

The growing popularity of mobile-phone technology has led to changes in the way people—particularly younger people—communicate. A clear example of this is the advent of Short Message Service (SMS) language, which includes orthographic abbreviations (e.g., omitting vowels, as in wk, week) and phonetic respelling (e.g., using u instead of you). In the present study, we examined the pattern of eye movements during reading of SMS sentences (e.g., my hols wr gr8), relative to normally written sentences, in a sample of skilled “texters”. SMS sentences were created by using (mostly) orthographic or phonological abbreviations. Results showed that there is a reading cost—both at a local level and at a global level—for individuals who are highly expert in SMS language. Furthermore, phonological abbreviations resulted in a greater cost than orthographic abbreviations.

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