Racialized Emotional Labor: An Unseen Burden in the Public Sector

2021 ◽  
pp. 009539972110375
Author(s):  
Nicole M. Humphrey
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Emotional Labor ◽  
Racial Bias ◽  
Public Organizations ◽  
People Of Color ◽  
Future Research ◽  
The Public

Discussions of race have often been on the periphery emotional labor scholarship. This piece considers the link between race and emotional labor, arguing that racial bias in public organizations creates disparities in emotional labor among employees. To make this argument, this piece explores white normativity in public administration and the implications this has for people of color when managing their emotions at work. Following this discussion, the article identifies key themes from the literature, before providing a framework for future research on emotional labor and race.

scholarly journals Living Labs for Public Sector Innovation: An Integrative Literature Review

2021 ◽  
Vol 11 (2) ◽  
pp. 58
Author(s):  
Lars Fuglsang ◽  
Anne Vorre Hansen ◽  
Ines Mergel ◽  
Maria Taivalsaari Røhnebæk
Keyword(s):  
Public Sector ◽  
Literature Review ◽  
Public Administration ◽  
Research Literature ◽  
Future Research ◽  
The Public ◽  
Public Sector Innovation ◽  
Multiple Dimensions ◽  
Living Labs ◽  
Elusive Concept

The public administration literature and adjacent fields have devoted increasing attention to living labs as environments and structures enabling the co-creation of public sector innovation. However, living labs remain a somewhat elusive concept and phenomenon, and there is a lack of understanding of its versatile nature. To gain a deeper understanding of the multiple dimensions of living labs, this article provides a review assessing how the environments, methods and outcomes of living labs are addressed in the extant research literature. The findings are drawn together in a model synthesizing how living labs link to public sector innovation, followed by an outline of knowledge gaps and future research avenues.

scholarly journals Exploring the Implementation of Artificial Intelligence in the Public Sector and in the Education

2020 ◽  
Vol 17 ◽  
Keyword(s):  
Artificial Intelligence ◽  
Public Sector ◽  
Private Sector ◽  
Public Administration ◽  
Public Organizations ◽  
Decision Makers ◽  
The Public

The evolution of artificial intelligence boosts its usage in the private sector, however the public administration seems to lag behind. This paper intends to identify the advantages and potential challenges for the implementation of the artificial intelligence in the public sector. The practical value of this paper lies in the fact that becomes a useful tool for decision makers that aim to adopt this technology in public organizations.

scholarly journals Middle Managers’ Upward Roles in the Public Sector

2014 ◽  
Vol 49 (5) ◽  
pp. 700-729 ◽  
Author(s):  
Chung-An Chen ◽  
Evan M. Berman ◽  
Chun-Yuan Wang
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Middle Managers ◽  
Autonomous Motivation ◽  
Public Organizations ◽  
Job Security ◽  
The Public ◽  
The Individual

Whereas previous public administration studies have focused on middle managers’ roles in implementation, this study contributes to the literature by emphasizing middle managers’ other roles, specifically, upward roles that concern (a) championing alternatives and (b) synthesizing information. We examine whether middle managers are more involved in synthesizing information than championing alternatives and test multiple levers that increase these roles at the individual, organization, and interorganizational levels. This study finds that job security, connections with stakeholders, and autonomous motivation are among the most important predictors. This study calls for taking a broader perspective on middle managers’ contributions to public organizations.

scholarly journals Conclusion

2021 ◽  
pp. 297-316
Author(s):  
Peter Leisink ◽  
Lotte B. Andersen ◽  
Christian B. Jacobsen ◽  
Eva Knies ◽  
Gene A. Brewer ◽  
...  
Keyword(s):  
Public Sector ◽  
Public Management ◽  
Theoretical Models ◽  
Public Organizations ◽  
Future Research ◽  
Frontline Employees ◽  
Organizational Mission ◽  
The Public ◽  
Methodological Rigor ◽  
As Stress

The concluding chapter synthesizes the insights and gives a comprehensive answer to the volume’s overall question. It sets directions for future research and discusses implications for public organizations’ practice. There is ample evidence that management contributes to performance, both directly and indirectly, through influencing employees’ (public service) motivation, organizational commitment, and job performance. There is also evidence that management contributes to employee outcomes, both positive, such as their job satisfaction and employability, and negative, such as stress and burnout. The chapter reflects critically on the state of public management research and outlines four key issues for future research: (1) work toward an integrated theoretical framework; (2) develop more comprehensive theoretical models; (3) pay attention to the public sector context; and (4) increase methodological rigor. The chapter contends that public management–performance research remains relevant in the era of inter-organizational networks and co-production, if and when studies pay explicit attention to the public sector context and to the frontline employees involved in service production. The chapter advises public organizations to invest in service provision policies that fit the organizational mission and create the conditions for their implementation by frontline managers who can help public employees create public value.

Introductory Public Administrations Texts: A Criterion for Selection JAMES S. BOWMAN with the assistance of Donald Saylor University of Wyoming The Bureaucratic Experience, by Ralph P. Hummel. New York, St. Martin's Press, 1977. Cloth, $15.95, paper $6.95. Public Administration: A Synthesis, by Howard E. McCurdy. Menlo Park, California, Cummings Publishing Co., 1977. Cloth, $12.95. Managing the Public Sector, by Grover Starling. Homewood, Illinois, Dorsey Press, 1977. Cloth, $14.50. The Management of Business and Public Organizations, by Robert B. Buchele. New York, McGraw-Hill, 1977. Cloth, $13.95. Administration in the Public Sector, by Harold F. Gortner. New York, John Wiley and Sons, 1977. Cloth. Dynamics of Public Bureaucracy: An Introduction to Public Administration, by Fred A. Kramer. Cambridge, Mass., Winthrop Publishing Co., 1977, Cloth, $10.00. Public Bureaucracy: Values and Perspectives, by James Medeiros and David E. Schmitt. North Scituate, Mass., Duxbury Press, 1977. Paper, $4.95. Public Administration: Values, Policy, and Change, by Robert H. Simmons and Eugene P. Dvorin. New York, Alfred Publishing Co., 1977. Cloth, $13.50

1978 ◽  
Vol 12 (3) ◽  
pp. 205-208 ◽  
Author(s):  
Robert D. Miewald
Keyword(s):  
New York ◽  
Public Sector ◽  
Public Administration ◽  
Public Organizations ◽  
University Of Wyoming ◽  
The Public ◽  
Public Bureaucracy

Big data and the measurement of public organizations’ performance and efficiency: The state-of-the-art

2017 ◽  
Vol 32 (4) ◽  
pp. 263-281 ◽  
Author(s):  
Nicky Rogge ◽  
Tommaso Agasisti ◽  
Kristof De Witte
Keyword(s):  
Big Data ◽  
Public Sector ◽  
Statistical Data ◽  
State Of The Art ◽  
Big Data Analytics ◽  
Public Organizations ◽  
Future Research ◽  
The Public ◽  
Academic Literature ◽  
Public Sector Organizations

The increasing availability of statistical data raises opportunities for ‘big’ data and learning analytics. Here, we review the academic literature and research relating to the use of big data analytics in the public sector, and its contribution to public organizations’ performance and efficiency. We outline the advantages as well as the limitations of using big data in public sector organizations and identify research gaps in recent studies and interesting areas for future research.

Public sector budgeting: a European review of accounting and public management journals

2016 ◽  
Vol 29 (3) ◽  
pp. 491-519 ◽  
Author(s):  
Eugenio Anessi-Pessina ◽  
Carmela Barbera ◽  
Mariafrancesca Sicilia ◽  
Ileana Steccolini
Keyword(s):  
Public Administration ◽  
Public Management ◽  
Public Organizations ◽  
Future Research ◽  
Anglo Saxon ◽  
Public Budgeting ◽  
Content Type ◽  
The Public ◽  
European Public ◽  
Economic Landscape

Purpose – Budgeting is central in public organizations. From a research viewpoint, it is an extremely multifaceted and potentially rich field to investigate and develop. The changing institutional and socio-economic landscape, moreover, requires a profound reassessment of its roles and features in accounting studies. The purpose of this paper is to review the existing European literature on public budgeting, looking at how public administration, public management, and accounting contribute to current budgeting theories and practices and to advance a proposal on how they can individually and jointly contribute in the future. Design/methodology/approach – The authors collect and analyze all the papers on public budgeting in the European context that were published in all the issues of 15 major accounting and public-management journals since 1980. Findings – Budgeting has so far played a rather marginal role in European public management and accounting research. Among the existing papers, most focus on the Anglo-Saxon context, look at the intra-organizational aspects of budgeting, emphasize its managerial and allocative functions, either adopt an interpretive theoretical framework or make no explicit reference to theory, and rely on qualitative analyses. Public budgeting lies at the intersections between different disciplines and professions, but this multifacetedness has been largely neglected by the existing literature. These intersections thus offer significant opportunities for future research. Building on the distinction between the intra- and inter-organizational foci of budgeting, between its different functions (i.e. allocative, managerial, external accountability), and between the accounting and the public administration and management perspectives, the authors propose possible future research topics. Originality/value – Budgeting plays a central role in public organizations and is used to allocate a large share of national incomes. This paper explores the existing literature and puts forward some potentially fruitful avenues for future research.

MEASURES FOR PREVENTION OF CORRUPTION IN PUBLIC ADMINISTRATION IN R. MACEDONIA

2018 ◽  
Vol 28 (6) ◽  
pp. 1919-1923
Author(s):  
Tatijana Ashtalkoska-Baloska ◽  
Aleksandra Srbinovska-Doncevsk
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Legal Protection ◽  
The Public ◽  
Republic Of Macedonia ◽  
Modest Contribution ◽  
Serious Crime ◽  
New Strategy ◽  
Main Motive ◽  
The Republic

A number of abuses of power and position, daily committed for acquisition of unlawful profit, beyond of permitted and envisaged legal jobs, starting from the lowest level, to the so-called, daily corruption, which most often is related to existential needs and it acts harmless, not even grow into another form, to one that uses such profits as the main motive for generating huge illegal gains for a longer period of time, by exploiting and abusing high social position, corruption in public sector, but today already in private sector too, are part of corruption in the broadest sense, embracing all its forms, those who do not enter in zone of punishment and those who means committing of serious crime. It has many forms, but due to focusing on a particular problem, as a better way to contribute a solution, this paper will focus on the analysis of corruption in the public administration in the Republic of Macedonia, and finding measures for its prevention and reduction, which we hope will give a modest contribution to its real legal protection, not only in declarative efforts in some new strategy for its prevention and suppression.

Ethical leadership

2019 ◽  
Vol 16 (1) ◽  
pp. 88-108 ◽  
Author(s):  
Fahad Shakeel ◽  
Peter Mathieu Kruyen ◽  
Sandra Van Thiel
Keyword(s):  
Public Sector ◽  
Organizational Behavior ◽  
Ethical Leadership ◽  
Future Research ◽  
Recent Criticism ◽  
Negative Consequences ◽  
Measurement Instruments ◽  
Leadership Theories ◽  
Content Type ◽  
The Public

Purpose The purpose of this paper is to offer a review of the selected literature in ethical leadership synthesizing findings from 45 articles selected from journals on leadership, public administration, organizational behavior, psychology and ethics. Design/methodology/approach Four themes are addressed: the conceptualization of ethical leadership theories, the existence of popular measurement instruments for ethical leadership, findings on ethical leadership in the public sector and outcomes of ethical leadership in terms of benefits and negative consequences. Findings The definition by Brown et al. (2005) is the most frequently used definition, even though recent criticism states that this definition may be too narrow. Ethical leadership is usually measured by means of a survey; however, there are at least three different questionnaires in use. In the public sector, ethical leadership has been linked to both positive outcomes and negative consequences. Research limitations/implications This paper only includes selected academic articles and does not include published books. Originality/value Based on our findings, the authors present recommendations for future research, among others into a broader conceptualization of ethical leadership and the use of mixed methods.

Sign in / Sign up

Export Citation Format

Share Document