A Study of Impact of Quality of Work Life on Work Performance

2019 ◽  
Vol 44 (3) ◽  
pp. 326-344
Author(s):  
Reetika Thakur ◽  
Dinesh Sharma
Keyword(s):  
Work Performance ◽  
Negative Impact ◽  
Positive Impact ◽  
Sampling Technique ◽  
Contextual Performance ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
The Impact

Every organization is interested in improving the work performance of its employees. Also, quality of work life (QWL) has become of paramount importance for the smooth functioning of an organization. The present research study, thus, attempts to assess the impact of QWL on Work Performance and its dimensions—task performance, contextual performance and counter-productive work behaviour (CWB) among the employees of Himachal Pradesh Power Corporation Limited (HPPCL). The data was collected from a sample of 270 HPPCL employees, selected by using convenience sampling technique. Results of this study show that the QWL experienced by the employees of HPPCL has a significant and positive impact on their task, contextual and overall work performance, and a significant, weak and negative impact on their CWB. Results also reveal that the employees often performed their duties satisfactorily. However, they have been found to have a significant involvement in CWB, which has also been found to deteriorate their overall work performance. Thus, CWB is an area of concern for the organization. The study also discusses its various implications for the concerned organization, viz. improving overall work performance of its employees (emphasizing on enhancing their task and contextual performance and reducing their CWB) by adopting various measures to improve their QWL.

scholarly journals Missing Link between Quality of Work Life and Productivity of Loan Disbursement: The Ghanaian Perspective

2016 ◽  
Vol 11 (3) ◽  
pp. 203 ◽  
Author(s):  
Emmanuel Yaw Ampofo ◽  
Kwasi Dartey-Baah
Keyword(s):  
Positive Impact ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Well Being ◽  
Work Life ◽  
Quality Of Work Life ◽  
Cross Sectional ◽  
Quality Of Work ◽  
The Impact

The study examines the impact of credit officers’ Quality of Work Life (QWL) on productivity of loan disbursement in 10 selected Savings and Loans Companies in the Accra, Ghana. The study was quantitative, cross-sectional, descriptive and analytical. Out of 1602 employees, 310 employees were sampled. Simple random sampling technique was used to select both companies and respondents. 92% of questionnaires were self-administered and 8% were e-mailed. The finding indicated a significant positive impact of credit officers’ QWL on productivity of loan disbursement (β= .274, p&lt;.001).<strong> </strong>It was suggested that it will be profitable to and prudent on the part of managers not to play with the QWL of credit officers if they really want to experience an increase in loan disbursement. Also, managers’ comprehensive focus on the general happiness of credit officers by ensuring employees’ holistic well-being in the organisation will lead to productivity of loan disbursement. The study becomes the first to research on both credit officers and productivity of loan disbursement in the financial sector of Ghana.

scholarly journals Assessment and evaluation of production efficiencies in textile industry through quality of work life

2013 ◽  
Vol 13 (4) ◽  
pp. 118-121 ◽  
Author(s):  
J Venkatesh ◽  
C Aarthy
Keyword(s):  
Textile Industry ◽  
Positive Impact ◽  
Training And Development ◽  
Work Life ◽  
Quality Of Work Life ◽  
Positive Finding ◽  
Assessment And Evaluation ◽  
Quality Of Work ◽  
The Impact

Abstract The success of any organisation is dependent on how effectively it attracts recruits, and the manner in which it motivates and retains its workforce. To cope up with the current situations, managements must be flexible enough in dealing with their workforce and ensure loyalty in their employees. In order to satisfy the employees and achieve organisational goals, the management must adopt new approaches to improve the quality of work life of employees. This paper aims to measure the factors influencing the quality of work life and the impact of quality of work life on employees’ performance. A sample of 150 employees from a textile industry was selected and the study reveals that organisational culture, training and development, compensation and rewards, and job satisfaction differ from department to department, which have great impact on the quality of work life of employees. The positive finding in this study is that there is a healthy relationship among the subordinates and superiors which leads to effective communication and cooperation. Thus, quality of work life of employees has a positive impact on productivity of the employees.

scholarly journals Antecedents of Psychological Empowerment and The Impact on Nurses Burnout

2021 ◽  
Vol 9 (2) ◽  
pp. 148
Author(s):  
Jason Jason ◽  
Ferdi Antonio
Keyword(s):  
Quantitative Research ◽  
Predictive Accuracy ◽  
Psychological Empowerment ◽  
Negative Impact ◽  
Simple Random Sampling ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
The Impact

The purpose of this study was to examine the effect of the antecedents of psychological empowerment on burnout in nurses who worked at the COVID-19 Hospital XYZ in Tangerang during the pandemic. This research is a quantitative research with survey. PLS-SEM was used to analyse empirical data obtained through simple random sampling. There were 80 samples collected and analysed through questionnaire that had been distributed online. The results showed that six of the eight variables of quality of work life, as well as psychological empowerment mediating variables, had a significant negative effect on burnout (t-statistic > 1.645). The direct influence on psychological empowerment was found to be the strongest from the opportunity to develop human capital and adequate and fair compensation (coefficient: 0.627 and 0.361). It was found that there was a negative impact of psychological empowerment on burnout (-0.756), thus the results of this study support the theory that the quality of work life can increase psychological empowerment among nurses, as well as show a new application to the psychological empowerment of nurses. This research model has moderate predictive accuracy and medium predictive relevance, so it can be developed in further research. There are managerial implications obtained from the findings of this study related to duration of work per week, work environment, granting of autonomy, as well as recommendations for future researchers regarding sample size and geographic coverage.

Antecedents And Outcomes Of Qwl Among Employees In Banks

2019 ◽  
Vol 118 (7) ◽  
pp. 1-19
Author(s):  
Geethanjali N ◽  
Parveen Roja M ◽  
Lavanya D
Keyword(s):  
Organizational Climate ◽  
Job Stress ◽  
Work Life ◽  
Working Environment ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Significant Difference ◽  
Service Productivity ◽  
The Impact

Quality of work life is the major factor to be considered in working environment of any organization. The performance of employees and the organization lies on the ability of the employees based on working environment. The QWL leads to better working environment which improves the performance of organization. The present study has made an attempt to find the level of factors causing QWL and the impact of outcome of QWL in banks. Since the profile of the banks may be associated with the level of outcomes of QWL, the present study has made an attempt to examine it with the help of one way analysis of variance and t-test. The included outcomes of QWL are job satisfaction, job stress, organizational climate, organizational commitment, employees retention behaviour, service quality employees and service productivity of employees. The highly associated determinants of QWL and the significant difference among the PUSBs and PRSBs have been noticed. The significantly associating important profiles of the banks regarding the existence of outcome of QWL are identified.

scholarly journals Occupation and correlation between perceived quality of work life, emotional intelligence and coping strategies in university graduates

2019 ◽  
Vol 67 (4) ◽  
pp. 419-427
Author(s):  
Martha Luz Páez-Cala ◽  
José Jaime Castaño-Castrillón
Keyword(s):  
Emotional Intelligence ◽  
Coping Strategies ◽  
Work Performance ◽  
Perceived Quality ◽  
Work Life ◽  
Quality Of Work Life ◽  
Stress Coping ◽  
Quality Of Work ◽  
Stress Coping Strategies

Introduction: Emotional intelligence is a decisive factor for adaptation to the work environment.Objective: To inquire into the employment location and the correlation between perceived quality of work life, emotional intelligence and stress coping strategies in graduates of a university from Manizales.Materials and methods: Analytical cross-sectional design. From a population of 1 245 graduates, 149 were asked about their working conditions using the CVP35 questionnaire on quality of work life, the TMMS-24 questionnaire on emotional intelligence, and the CRI-Y questionnaire on stress coping strategies.Results: 88.6% of the respondents work; 51.7% of them have a full-time job. In the CVP35, 53% of the participants were classified in the “quite a lot” category for the workload domain, 63.1% for the intrinsic motivation domain, 51.7% for the managerial support domain, and 4% for the perceived quality of life domain. Regarding the TMMS-24 questionnaire, 59.1% should improve their perception, 48.3% have an adequate level of comprehension, and 51% have adequate regulation. The level of emotional intelligence positively influences both the perception of quality of work life (QWL) and the type of stress coping strategies that are used.Conclusions: Emotional intelligence has a significant influence on young professionals’ perception of QWL, and thus on their work performance; therefore, their comprehensive training requires the inclusion of emotional competences in the different curricula in order to counteract the negative effects of work stress to improve their perception of QWL, so that, this way, they have a better work performance and a higher productivity when they enter the labor market.

scholarly journals The impact of transformational leadership on the quality of work-life – An applied study in telecommunications companies -The Hashemite Kingdom of Jordan –: تأثير الْقِيَادَة التّحويليّة في جودة حياة العمل – دِرَاسَة تطبيقية على العاملين في شركات الاتصالات - المملكة الأردنية الهاشمية –

2021 ◽  
Vol 5 (4) ◽  
Author(s):  
Maen Yousef Khasawneh
Keyword(s):  
Transformational Leadership ◽  
Leadership Style ◽  
Study Data ◽  
Work Life ◽  
Quality Of Work Life ◽  
Arithmetic Average ◽  
Quality Of Work ◽  
The Impact ◽  
Telecommunications Companies

This study aims to identify the impact of transformational leadership on the quality of work-life in telecommunications companies operating in the Hashemite Kingdom of Jordan. The researcher has employed the descriptive analytical approach to analyze the study data، the most important results reached in this study are: the overall average answers for the workers on transformational leadership comes high, with an arithmetic average (3.79) , while the quality of work-life has come to a medium degree with an arithmetic average (3.17). The study recommended that leaders in telecommunications companies should be encouraged to continue practicing the transformational leadership style because of its characteristics and practices that have an impact on the effectiveness of the company and taking into account the social and humanitarian aspects of workers.

scholarly journals Quality of work-life and work performance in physicians at the Mexican Institute of Social Security, in the state of Chiapas

2021 ◽  
Vol 21 (2) ◽  
pp. 316-325
Author(s):  
Brenda Esther López-Martínez ◽  
Jason Miguel Aragón-Castillo ◽  
Manuel Muñoz-Palomeque ◽  
Saúl Madrid-Tovilla ◽  
Iván Tornell-Castillo
Keyword(s):  
Social Security ◽  
Work Performance ◽  
Work Life ◽  
The State ◽  
Quality Of Work Life ◽  
Quality Of Work

scholarly journals Quality of Work-Life for Job Satisfaction in Nepalese Commercial Banks

2019 ◽  
Vol 22 (1) ◽  
pp. 79-88
Author(s):  
Pitri Raj Adhikari
Keyword(s):  
Job Satisfaction ◽  
Commercial Banks ◽  
Multiple Regression Model ◽  
Work Life ◽  
Working Environment ◽  
Quality Of Work Life ◽  
Regression Result ◽  
Quality Of Work ◽  
The Impact

 This paper is concerned with the examination of the impact of quality of work life for job satisfaction in Nepalese commercial banks. To achieve the purpose of the study, structured questionnaire is prepared and collected from 225 respondents. Descriptive and casual comparative research design have been used in this study. The multiple regression model has been used to test the relationship. The results show that working environment, work life balance, compensation and reward, training and development, and job design are positively related to job satisfaction. The regression result shows that the beta coefficients for all variables are positive and significant with job satisfaction.

scholarly journals Time–motion analysis examining of the impact of Medic Bleep, an instant messaging platform, versus the traditional pager: a prospective pilot study

2019 ◽  
Vol 5 ◽  
pp. 205520761983181 ◽  
Author(s):  
Rahul Menon ◽  
Christopher Rivett
Keyword(s):  
Interpersonal Communication ◽  
Instant Messaging ◽  
Care Delivery ◽  
Work Life ◽  
Quality Of Work Life ◽  
Resource Utilisation ◽  
Quality Of Work ◽  
Time Motion ◽  
The Impact

Objectives Efficient and accurate communication between healthcare professionals (HCPs) serves as the backbone to safe and efficient care delivery. Traditional pager-based interpersonal communication may contribute to inefficient communication practices and lapses in medical care. Methods This study aimed to examine the impact of Medic Bleep, a National Health Service (NHS) information governance-compliant instant messaging application, in an NHS Hospital Trust. We examined Medic Bleep’s impact on participant time and workflow using time–motion methodology. Cohorts of doctors and nurses using both Medic Bleep and the traditional pager were compared. Secondary endpoints of our study were to assess whether efficient communications could lead to better resource utilisation, patient safety as well as better quality of work life for the end user. Results Assimilation of Medic Bleep corresponded to a reduction in mean task-duration that was statistically significant ( p < 0.05) for To Take Out (TTO) and Patient Review categories. Nurses saved an average of 21 minutes per shift ( p < 0.05), whereas doctors saved an average of 48 minutes ( p < 0.05) per shift. Qualitative analysis suggested that HCPs benefited from better work prioritisation, collaboration and reduced medical errors enabled by an auditable communication workflow. Conclusion Medic Bleep reduced time spent on the tasks requiring interpersonal communication. Efficiencies were seen in Discharge Patient Flow, Patient Review and TTO categories. This improved HCP availability and response times to the benefit of patients. End users revealed that Medic Bleep had a positive effect on quality of work life.

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