scholarly journals What You Say Is What You Get: How Self-Disclosure in Support Seeking Affects Language Use in Support Provision in Online Support Forums

2017 ◽  
Vol 37 (1) ◽  
pp. 3-27 ◽  
Author(s):  
Wenjing Pan ◽  
Bo Feng ◽  
V. Skye Wingate

This experimental study examined how depth of self-disclosure (baseline, peripheral, core) in support-seeking posts influenced forum viewers’ interaction involvement and reciprocal self-disclosure in their responses. A series of competing hypotheses derived from several theoretical frameworks were tested. Results obtained from computerized text analyses showed that self-concept self-disclosure was associated with higher levels of interaction involvement and reciprocal self-disclosure in viewers’ response messages. Implications of the findings and directions for future research are discussed.

2020 ◽  
Vol 39 (3) ◽  
pp. 397-413 ◽  
Author(s):  
V. Skye Wingate ◽  
Bo Feng ◽  
Chelsea Kim ◽  
Wenjing Pan ◽  
JooYoung Jang

Advice of varying quality can be provided to support seekers online. This study examined whether the type of self-disclosure (demographic vs. self-concept) included in a support-seeking post elicits varying levels of advice quality in support provision. Participants ( N = 624) read and responded to an online support-seeking post. Their advice messages were assessed for quality as indexed by the use of reasoning and the sequencing of advice relative to other elements of supportive interactions (emotional support and problem inquiry and analysis). Overall, results suggested that most advice messages were behavior-oriented and did not contain reasoning or additional supportive acts. The type of self-disclosure did not affect advice quality. Theoretical implications and directions for future research are discussed.


2020 ◽  
Vol 37 (6) ◽  
pp. 1873-1891
Author(s):  
Maryam Tajmirriyahi ◽  
William Ickes

Several studies have examined the role of self-esteem in self-disclosure while overlooking a potentially important confounding variable: self-concept clarity. Across three studies, we found an association between self-concept clarity and self-disclosure to one’s romantic partner. This incremental effect held even when the variance attributable to self-esteem was statistically controlled in a multiple regression analysis. Moreover, in two of the three studies, self-esteem was no longer a significant predictor of self-disclosure after controlling for the variance in self-concept clarity. These data suggest that self-concept clarity is an important predictor of self-disclosure—one that is conceptually and empirically distinct from self-esteem. That self-concept clarity tended to supplant self-esteem in the multiple regression models suggests that disclosing the specific aspects of the self that one clearly perceives (one’s attributes, goals, motives, values, etc.) might be more essential to everyday self-disclosure than disclosing only whether one has a globally positive or negative self-view. Future research should explore the causal relationships involved with the aid of experimental studies.


2021 ◽  
Author(s):  
Supreet Mann ◽  
Michael C Carter

BACKGROUND Online support forums allow users to seek advice, information, and emotional support on a variety of issues. Today’s parents navigate unique stressors both off- and on-line, and online forums can provide parents with the social support they need to address contemporary parenting issues. Increased social support can have a positive effect on mental health, including decreasing depressive symptomatology and acting as a buffer to stress. Online support forums may provide parents with increased anonymity to discuss sensitive topics and may provide minority parents with a larger social network for advice seeking. It is, therefore, critical that we examine online support forums to better understand the role that social support might play in these spaces and the way parent posts may influence response. OBJECTIVE Research examining social support processes in parenting forums is lacking. This study examines the interpersonal support process within the largest Reddit parenting forum, r/Parenting, to understand how anonymity plays a role in emotional self-disclosure of the parent-poster and subsequent commenter support. METHODS Comments and posts made to r/Parenting were collected using Reddit’s API in February of 2020 with a final sample of 118,277 posts and 697,095 comments. RESULTS Results suggest the use of throwaway accounts is an important factor in the way emotional self-disclosure occurs both in posts and comments. Our data evidenced that in an online forum for parents to seek advice, information, and support, the use of throwaway accounts was found to be an important factor in the degree of ESD included in both posts and comments. Additionally, there was a direct and positive relationship between the ESD of posts and ESD of comments. CONCLUSIONS This suggests that in contemporary society, online spaces may offer parents increased anonymity and greater affordances when it comes to connecting with others, and thus operate as critical venues for social support. We evidenced that one feature that affords users with a greater degree of anonymity online (i.e., pseudonyms) serve as critical component in online support seeking among parents, impacting both the process of support seeking and reception of social support over one of the most popular parenting support forums online, r/Parenting. This signals an evolution in the way’s parents seek social support from others. This paves the way for further research examining interpersonal processes and the impact online support has on family communication through parent support.


2021 ◽  
Vol 10 (3) ◽  
Author(s):  
Nur Azwin Zulkarnain ◽  
Jariah Mohd Jan ◽  
Ridwan Wahid

This paper highlights the importance of appropriate communication with individuals who suffer from eating disorders (ED). The negative perception that society has towards ED often leads its patients to conceal their problems and avoid seeking help (Perveen et al., 2017). Understanding the manners in which support-providers approach ED patients in order to eliminate the fear is therefore important. Data was collected from the National Eating Disorders Association (NEDA) website from January to March 2018, where support-providers’ responses to posts of self-disclosure were qualitatively analyzed through computer-mediated discourse analysis (CMDA) using McCormack’s (2010) Categories of Social Support and Blum-Kulka and Olshtain’s (1984) Cross-Cultural Study of Speech Act Realization Patterns (CCSARP). Drawing on the categories of social support proposed by McCormack, it was found that most of the strategies that the support-providers opted for were highly positive and indirect in nature. The findings also showed that the indirect support given was often complemented with words of encouragement and a number of suggestions that were offered as part of the support itself. This allowed the support-providers to appear unimposing on the ED patients while being able to ensure that they were guided on the possible means of recovery.


Information ◽  
2018 ◽  
Vol 9 (10) ◽  
pp. 259 ◽  
Author(s):  
Juan Maestre ◽  
Susan Herring ◽  
Aehong Min ◽  
Ciabhan Connelly ◽  
Patrick Shih

Research is scarce on how direct and indirect support seeking strategies affect support exchange in online health communities. Moreover, prior research has relied mostly on content analysis of forum posts at the post level. In order to generate a more fine-grained analysis of support exchange, we conducted content analysis at the utterance level, taking directness of support seeking, quality of provision, forum type, and seeker gender into account. Our analysis of four popular online support forums for people living with human immunodeficiency virus found that type of support sought and provided, support seeking strategy, and quality of emotional support provision differed in care provider/formal forums versus social/informal forums. Interestingly, indirect support seeking tended to elicit more supportive emotional responses than direct support seeking strategies in all forums; we account for this in terms of type of support sought. Practical implications for online support communities are discussed.


2021 ◽  
Vol 26 (2) ◽  
pp. 113-120
Author(s):  
Andrea Tremblay ◽  
Justina M. Oliveira ◽  
Kayla Pinard

U.S. society has become more exposed to and aware of the issues facing veterans who identify as transgender, but there is limited research surrounding this topic and the levels of acceptance society has of these individuals in social settings. With the growing “out” transgender population and changing views within political and military realms on transgender identities, there are concerns for the mental health and equal treatment of these individuals. This experimental study examined how participants reacted to a scenario in which they met a veteran in a social setting who shared a similar hobby (conditions: someone who either self-discloses they are transgender or an identical scenario except with no self-disclosure of transgender identity). This study explored the psychological attitudes that may impact these judgements and examined participants’ expected future behavior regarding the extent to which they would want further contact with that person. Results regarding likability were in the opposite direction hypothesized, such that participants reported the individual to be more likable in the condition where the person self-disclosed their transgender identity compared to the condition where transgender identity was not indicated, t(120) = −2.87, p = .005, d = 0.52. Perceptions of similarity and willingness to spend more time with the person were not significantly different across conditions. These results suggest more positive attitudes toward transgender veterans than initially expected, which is surprising and also promising for future research with the veteran transgender community, yet future research to further understand how generalizable these findings are may be critical.


2009 ◽  
Vol 26 (1) ◽  
pp. 7-19 ◽  
Author(s):  
Mario Mikulincer ◽  
Phillip R. Shaver

In this article we explain how attachment theory characterizes the seeking, receipt, and provision of social support. In the first section, we explain attachment theory's perspective on support-seeking (or attachment behavior) and support-provision (or caregiving behavior). In the second section, we discuss what has been learned about attachment-style differences in perceived support, seeking support, and providing support. In the third section, we consider the empirically documented psychological benefits of receiving support, which we summarize in terms of a broaden-and-build cycle of attachment security. Throughout the article we offer several avenues for future research that can advance our understanding of the cognitive-affective and neural mechanisms underlying social support and the psychological benefits of supportive experiences.


Author(s):  
Jens K. Roehrich ◽  
Beverly B. Tyler ◽  
Jas Kalra ◽  
Brian Squire

Contracts are a formal mode of governing interorganizational relationships. They specify the terms and conditions of the agreement between two parties, interpret and adapt the relevant legal and industrial norms, serve as framing devices, and establish the rules and norms underpinning the relationship. The objective of this chapter is to synthesize the extant literature on interorganizational contracting to guide future research and practice. This chapter focuses on the three phases of contracting: (1) designing the contracting portfolio; (2) negotiating initial contracts; and (3) managing the relationship using contracts. The chapter explores the key decisions in each phase and the criteria involved in making these decisions. In doing so, it draws on existing research and theoretical frameworks that have contributed to the development of the contracting literature. The chapter also identifies some important and interesting directions for future contracting research and offers suggestions regarding how selected theoretical lenses might guide these endeavors. The principal conclusion is that while the existing research has primarily focused on the structural issues guiding contracting design, a more processual, social, and behavioral focus is required in future developments of the contracting literature.


Author(s):  
Tera D. Letzring

This chapter identifies several well-established findings and overarching themes within personality trait accuracy research, and highlights especially promising directions for future research. Topics include (1) theoretical frameworks for accuracy, (2) moderators of accuracy and the context or situation in which judgments are made, (3) the important consequences of accuracy, (4) interventions and training programs to increase judgmental ability and judgability, (5) the generalizability of previous findings, and (6) standardized tests of the accuracy of judging personality traits. The chapter ends by stating that it is an exciting time to be a researcher studying the accuracy of personality trait judgments.


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