Examining the link between social capital, knowledge quality, SMEs innovativeness and performance

2020 ◽  
Vol 37 (4) ◽  
pp. 167-175
Author(s):  
Henry Boateng ◽  
Ramanah Visnupriyan ◽  
Kwame Simpe Ofori ◽  
Robert Ebo Hinson
Keyword(s):  
Social Capital ◽  
Data Analysis ◽  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Export Performance ◽  
Equation Modeling ◽  
Knowledge Quality ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship

The purpose of this study was to examine the relationship between some elements of social capital, knowledge quality, and Small and Medium Enterprises (SMEs)’ innovativeness and export performance. Data were collected from owners/managers of SME exporters in Ghana. Structural Equation Modeling was used for the data analysis. The results indicate that the elements of social capital facilitate access to quality knowledge which consequently improves SMEs’ innovativeness. The study also shows that SMEs’ innovativeness affects their export performance.

scholarly journals Innovative CRM and Performance of SMEs: The Moderating Role of Relational Capital

2020 ◽  
Vol 6 (4) ◽  
pp. 155
Author(s):  
Nagwan AlQershi ◽  
Sany Sanuri Mohd Mokhtar ◽  
Zakaria Bin Abas
Keyword(s):  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Critical Role ◽  
Customer Relationship ◽  
Relational Capital ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship ◽  
Key Customer

Customer Relationship Management (CRM) is more than an information tool and plays a critical role in small and medium enterprises (SMEs). The present study explored the moderating effect of relational capital (RC) on the relationship between CRM dimensions and the performance of 284 Yemeni manufacturing SMEs. Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used to test the study’s hypotheses. Results indicate that only three of the CRM dimensions have a significant effect on performance. The moderating effects of relational capital on this relationship were also examined and were found to be significant for only two CRM dimensions: technology-based CRM and CRM organization. Key customer focus and CRM knowledge management had no effect. The findings of this study offer important insights for owners and managers of SMEs, researchers, and policymakers to further understand the effects of relational capital and CRM on SMEs’ performance. SMEs should be encouraged to develop their CRM and relational capital to improve their performance.

Organization-stakeholder relationship and performance of Iranian SMEs

2020 ◽  
Vol 13 (3) ◽  
pp. 417-436
Author(s):  
Alireza Jalali ◽  
Mastura Jaafar ◽  
T. Ramayah
Keyword(s):  
Risk Taking ◽  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Equation Modeling ◽  
Cluster Sampling ◽  
Content Type ◽  
Stakeholder Relationships ◽  
And Performance ◽  
Medium Enterprises ◽  
Stakeholder Relationship

Purpose This study aims to explore the direct and indirect effects of organizational stakeholder’s relationship on performance through innovativeness and risk-taking among small and medium enterprises (SMEs). Design/methodology/approach This study used the cluster sampling method to select the study sample and the questionnaire survey approach to 580 SMEs established in Tehran. A total of 150 completed questionnaires were returned. Partial least squares-structural equation modeling was administered to analyze data via the SmartPLS 3.0 software. Findings The survey outcomes revealed that organization-stakeholder relationship had an indirect effect on performance through innovativeness and risk-taking. The results indicated positive links for organization-stakeholder relationship and innovativeness, as well as the organization-stakeholder relationship to risk-taking. Practical implications This research is beneficial for entrepreneurs who wish to learn about the specific resources significant for venture growth, to devise effective strategies to expand their relationship with stakeholders and to consider the significance of the correlations established, in this study, through innovativeness and risk-taking. Originality/value This research is one of the few attempts that have addressed the importance of innovativeness and risk-taking as the key mechanisms to transform the advantages of organization-stakeholder relationships to enhance performance.

Entrepreneurial Start-up Motivations and Growth of Small and Medium Enterprises in Tanzania: The Role of Entrepreneur’s Personality Traits

2022 ◽  
pp. 231971452110685
Author(s):  
Ismail J. Ismail
Keyword(s):  
Personality Traits ◽  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Social Recognition ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Cross Sectional Survey ◽  
Start Up ◽  
Medium Enterprises ◽  
The Relationship

This study aims to analyze the mediating effect of personality traits in the relationship between entrepreneurial start-up motivations and small and medium enterprises (SMEs) growth. A gap has been identified in the literature, particularly in the indirect association of critical factors that may be beneficial to the growth of SMEs. In this study, a cross-sectional survey design was used because data were collected once in a time. Furthermore, structural equation modeling (SEM) was used to analyze data obtained from 367 SMEs’ owners. The findings indicate that entrepreneurial start-up motivations such as a desire for achievement, financial rewards, social recognition and a desire for independence are positively and significantly related to SMEs’ growth. Also, entrepreneurial start-up motivations positively and significantly influence personality traits among entrepreneurs. It was found that there is a significant link between personality traits and the SMEs’ growth. Additionally, the findings indicate that personality traits mediate the relationship between entrepreneurial start-up motivations and SMEs’ growth. The study’s findings have implications for the practices and theories in the entrepreneurship context.

scholarly journals Social Networks, Social Capital and Performance: a study with brazilian Dairy cooperatives

2017 ◽  
pp. 38-53 ◽  
Author(s):  
Warlei Tana ◽  
José Marcos Carvalho de Mesquita ◽  
Carlos Alberto Gonçalves ◽  
Henrique Cordeiro Martins
Keyword(s):  
Social Capital ◽  
Social Networks ◽  
Structural Equation ◽  
Superior Performance ◽  
Equation Modeling ◽  
And Performance ◽  
Dairy Cooperatives ◽  
Relationship Of ◽  
Managerial Capabilities ◽  
The Relationship

This study aimed to evaluate if social network and social capital theories are enough do encompass the complexity of management of cooperatives works in order to get superior performance. The subject of this study arises on the relationship of inter-organizational social networks in managerial capabilities of Brazilian cooperatives operating in the dairy segment. We utilized a structured questionnaire to collect quantitative data. The questionnaire was sent by email and by mail to the leaders of 414 cooperatives. We obtained 348 responses and, after treatment of missing data, 331 of them were analyzed. A theoretical model based on the theoretical framework was proposed and then validated by analysis of Structural Equation Modeling (SEM). Thus, it was established that inter-organizational social networks generate capital and that the cooperatives make use of networks, albeit incipiently. It was noted, too, that inter-organizational social networks can benefit cooperatives’ performance.

Effect of internal integration on SMEs’ performance: the role of external integration and ICT

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Timothy Amoako ◽  
Zhang Huai Sheng ◽  
Courage Simon Kofi Dogbe ◽  
Wisdom Wise Kwabla Pomegbe
Keyword(s):  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Equation Modeling ◽  
Cross Sectional ◽  
Content Type ◽  
Information And Communication ◽  
Internal Integration ◽  
Medium Enterprises ◽  
The Relationship

PurposeThe paper investigates the mediation role of external integration in the relationship between internal integration and small and medium enterprises (SMEs) performance. Information and communication technology (ICT) was used to moderate the relationship between internal and external, and external integration and SMEs performance.Design/methodology/approachCross sectional method was used to distribute questionnaires to owners of SMEs in Abossey Okai business enclave to assess the various dimensions in the study. Structural equation modeling was employed to assess the relationship among the dimensions, based on 163 validated questionnaires. Analysis of Moment Structures (Amos) and Statistical Package for Social Sciences (SPSS) were used in analyzing the data.FindingsThe results indicate that, external integration mediated the relationship between internal integration and SMEs performance. In addition, ICT had positive moderating effect in the relationship between internal and external integration, and external integration and SMEs performance.Practical implicationsPractically, this research informs owners and managers of SMEs to appreciate the importance of developing internal structures of a firm and further linking their operations with external partners. Additionally, findings will aid managers’ and owners’ leverage on ICT capabilities to enhance performance in their operations.Originality/valueEngaging external integration to mediate the relationship between internal integration and SMEs performance and extending the relationship to include moderating role of ICT in both relationship that is internal and external integration on one side, and external and firm performance, the current study contributes to supply chain integration (SCI) and ICT available literature.

scholarly journals STRATEGIC LEADERSHIP AND PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES: THE ROLE OF STRATEGIC INTERVENTIONS

2021 ◽  
Vol 26 (3) ◽  
pp. 7-15
Author(s):  
Niyi Israel AKEKE ◽  
Hezekiah Olufemi ADETAYO ◽  
Adenike Rita AKEKE ◽  
Mathew Olufemi OYEBANJI
Keyword(s):  
Cultural Values ◽  
Structural Equation ◽  
Leadership Behaviors ◽  
Small And Medium Enterprises ◽  
Causal Effect ◽  
Equation Modeling ◽  
Strategic Leadership ◽  
And Performance ◽  
Medium Enterprises ◽  
Leadership Influence

The study examines how strategic interventions mediate in the relationship between strategic leadership behaviors and firm performance of SMEs in Nigeria. A survey of 834 registered operators of SMEs through structured questionnaire was used and data were analysed using mediation analysis through structural equation modeling. The results showed that strategic leadership influence performance through strategic interventions decomposed into organisational learning and cultural values. It showed that the mediator exerts stronger effect on performance than the independent variable. It revealed further that strategic interventions are significant in its causal effect on performance of SMEs than strategic leadership. The implication is that the operators should not only encourage employee to be optimistic in future accomplishment and stimulate a sense of logic to create the notion of problem solving, but also must inculcate the culture of paying attention to employee talents and needs for performance improvement.

scholarly journals The improvement of collaborative networks to increase small and medium enterprises (SMEs) performance

2021 ◽  
Vol 16 (1) ◽  
pp. 213-229
Author(s):  
Mulyana Mulyana ◽  
Wasitowati Wasitowati
Keyword(s):  
Competitive Advantage ◽  
Structural Equation ◽  
Business Performance ◽  
Small And Medium Enterprises ◽  
Collaborative Networks ◽  
Equation Modeling ◽  
Competitive Advantages ◽  
Central Java ◽  
Medium Enterprises ◽  
The Relationship

This study aims to examine the effect of collaborative networks on business performance. This study tries to find a collaborative network format that can improve business performance. The respondents in this study were 295 owners of the fashion sector SMEs in Central Java, Indonesia. Data analysis used the Structural Equation Modeling (SEM) approach. The results showed that collaborative networks (CN) significantly influence innovation capability (IC), competitive advantage (CA), and business performance (BP). Furthermore, the capability of innovation and competitive advantage also significantly influence business performance. Innovation capabilities and competitive advantages can mediate the relationship between collaborative networks and business performance.

Servitization and performance: impacts on small and medium enterprises

2020 ◽  
Vol 35 (7) ◽  
pp. 1237-1249
Author(s):  
Stefania A.B. Queiroz ◽  
Glauco H.S. Mendes ◽  
Jorge H.O. Silva ◽  
Gilberto M.D. Ganga ◽  
Paulo A. Cauchick Miguel ◽  
...  
Keyword(s):  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Critical Mass ◽  
Equation Modeling ◽  
Environmental Pressures ◽  
Content Type ◽  
Size Limitation ◽  
And Performance ◽  
Medium Enterprises ◽  
The Impact

Purpose This study aims to examine the impact of the servitization on the performance of small and medium enterprises (SMEs) in Brazil. Design/methodology/approach The study uses data from Brazilian SMEs and applies partial least squares structural equation modeling (PLS-SEM) to test the research hypotheses. Findings The findings suggest a positive relationship between servitization and SME performance. It is found that the strategy of offering base services does impact SME performance. Furthermore, servitization aims to promote a fit between environmental pressures and SME performance. Practical implications SMEs can use servitization to increase their performance in spite of their resources restrictions, size limitation and low level of service revenue. However, the adoption of servitization should be accompanied by managerial adjustments in servitization practices. Originality/value This paper is dedicated to investigating the servitization-performance relationship in the context of SMEs, which is not a usual research publication. Moreover, it adds to the servitization theory by demonstrating that it is not necessary to reach a critical mass of services to be profitable and base services may be also a source of revenues and profits.

scholarly journals Operations Management and Performance of Manufacturing Small and Medium Enterprises in Kenya

2018 ◽  
Vol 7 (2) ◽  
pp. 1-13
Author(s):  
Mwamisha D Mkala ◽  
Kenneth L Wanjau ◽  
Teresia N Kyalo
Keyword(s):  
Firm Performance ◽  
Operations Management ◽  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Primary Data ◽  
Manufacturing Competitiveness ◽  
The Government ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship

Manufacturing small and medium enterprises (SMEs) are the breeding ground for human capital competencies, creativity and innovation, which are important inputs for manufacturing competitiveness. In Kenya, manufacturing SMEs contribute 14% of gross domestic product (GDP), and train and employ 30% of the workforce. However, their growth and competitiveness are undermined by challenges in the firms’ operations management. Consequently, the firms struggle to survive as competitive enterprises, both domestically and globally. The purpose of this study was to establish how entrepreneurial orientation (EO) enhances the relationship between operations management and firm performance. Quantitative primary data were collected from managers of 83 firms registered by the Kenya Association of Manufacturers in the food and beverage sub-sector using a self-administered questionnaire. Structural equation modelling was used to analyse the data for relationships between the study variables. The study found a positive relationship between operations management and EO, and between EO and firm performance. The study also found that EO is a mediator of the relationship between operations management and performance of manufacturing SMEs in Kenya. The study recommends that for manufacturing SMEs to effectively deploy operations management competencies and gain global competitiveness, they must engage EO as a strategy to foment organisational experimentation and exploration and commercialize the resultant innovations. At the macroeconomic level, the government should support manufacturing SMEs through enactment and promotion of policies that enable operations managers to exploit their firm’s EO stock.

scholarly journals Optimization of Speed Innovation on the Influence of Customer Orientation on Market Performance

SENTRALISASI ◽  
2021 ◽  
Vol 10 (2) ◽  
pp. 83
Author(s):  
Muhafidhah Novie ◽  
Untung Usada ◽  
Nur Asitah
Keyword(s):  
Structural Equation ◽  
Customer Orientation ◽  
Small And Medium Enterprises ◽  
Market Performance ◽  
Equation Modeling ◽  
Marketing Performance ◽  
National Economic ◽  
Medium Enterprises ◽  
The Relationship ◽  
Positive Effect

The number of Small and Medium Enterprises (SMEs) is a business group that is an important part of national economic development. The number of SMEs continues to grow but is not matched by the increase in the marketing performance of these SMEs. This research was conducted to optimize speed innovation as a mediation between customer orientation and market performance. We used 172 samples based on 302 existing populations using stratified random sampling. The research method used in analyzing the relationship between the three variables is Partial Least Squares - Structural Equation Modeling (PLS-SEM). The results of data processing show that speed innovation can mediate customer orientation in improving the market performance. This study contributes to explaining the determinants of market performance for SMEs. The results of this study show that SMEs depend on customer orientation and innovation speed to improve market performance. Customer orientation is proven to improve market performance. Customer orientation has a positive effect on SMEs performance.

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