Factors affecting the information-seeking behaviour of postgraduate students at the University of South Africa Ethiopia Regional Learning Centre

2017 ◽  
Vol 35 (3) ◽  
pp. 362-373 ◽  
Author(s):  
Addisalem Gebrekidan Desta ◽  
Madely du Preez ◽  
Patrick Ngulube

The purpose of this study was to investigate some of the factors affecting the information-seeking behaviour of postgraduate students registered at the University of South Africa (Unisa) as represented by its Ethiopia Regional Learning Centre, with particular emphasis on their use of electronic information resources. A qualitative case study approach was adopted. In semi-structured interviews, eight conveniently selected postgraduate students shared their information-seeking experiences. The data was analysed thematically. The findings identified contextual and personal factors which gave rise to the respondents’ information needs and in turn prompted information activities such as information seeking. Of these, a lack of ICT infrastructure, frequent interruptions in electricity supply, old computers and the location of the Akaki Branch Library proved to be the main factors affecting postgraduate students’ electronic information-seeking behaviour. The findings showed the effect that inadequate facilities have on postgraduate students’ information behaviour.

2014 ◽  
Vol 7 (2) ◽  
pp. 47-60
Author(s):  
Omobolanle Seri Fasola ◽  
Samuel Oladipo Olabode

The diversity in people account for how they seek information and this is what has prompted this study. This paper investigated the Information-Seeking behaviour of students of Ajayi Crowther University, a private university in South Western Nigeria. The survey research method was used and questionnaire administered to five hundred (500) students randomly selected from the three (3) faculties in the university. The data gathered from the questionnaire was analysed using the frequency count and simple percentage. It was discovered that majority of the students (66%) sought information for academic purposes and the library (62.8%) was their preferred place of searching and using information resources. Also, that their course of study (47.6%) influenced the format (55.4%) they want information in. Majority of the respondents (53.2%) also expressed satisfaction with the library for being able to meet their information needs. Recommendations were then made that the library should increase and improve its stock to meet the demands of the students, provide working internet connectivity to enhance ease of electronic search and databases and train its staff in interpersonal relations to improve staff- user relations. And lastly, that periodic user education should be carried out in the library to educate users on effective and efficient use of the library to get maximum satisfaction.


Author(s):  
Ali Amour El-Maamiry

This chapter investigates the cultural effects on information seeking behaviour in the Gulf Cooperation Council (GCC) universities. The region's unique conservative and collectivist culture played a great role in students' information seeking behaviour. The study was based on Hofstede's cultural concepts of collectivism versus individualism and power distance. It includes also Hall's concept of time cultural dimension. These concepts are measured by information needs, query formulation, task execution, and interacting with systems. It was found that culture has significant effects on students' information needs, query formulation, task execution, and interacting with systems. Undergraduates are more affected by culture, while graduates and postgraduates showed little impact. Cultural impacts on information seeking activities are valuable in adopting new technologies in the libraries, which should culturally be acceptable for better acceptance, utilisation, and implementation. It is culture that hinders people from using some browsers, interfaces, and even databases.


2016 ◽  
Vol 65 (8/9) ◽  
pp. 535-548 ◽  
Author(s):  
Pornpimol Sirikul ◽  
Dan Dorner

Purpose The purpose of this paper is to investigate how Thai immigrants who relocated to Auckland, New Zealand, looked for and found the information they needed during their settlement process. Design/methodology/approach The study used a qualitative methodology through semi-structured interviews with open-ended questions that were conducted with nine Thai immigrants living in the greater Auckland region. Mwarigha’s three stages of settlement and Dervin’s Sense-Making Methodology were used as theoretical frameworks for understanding the information-seeking behaviour of the Thai immigrants and their information needs and associated barriers to accessing information at different stages of the settlement process. Findings The information needs of Thai immigrants in Auckland were diverse based on the stage of each participant’s settlement process. The main information needs of the participants were for employment, English language-learning, housing, health and making connections. Their main information sources during settlement were family, friends and the internet. The participants saw Auckland Libraries as a useful source but did not take full benefit of the library’s services. The main barriers in accessing services were English language incompetence, lack of resources available in the Thai language, lack of time and library staff behaviour. Research limitations/implications The results of this study will provide library and information professionals with new insights into Thai immigrants’ information-seeking behaviour and their information needs, which may contribute to providing immigrants with the information tools they need to improve the quality of their lives in New Zealand. As this study is limited to Thai immigrants in Auckland only, there is a need to conduct a study on the information needs and seeking behaviour of Thai immigrants in other locales. It may be of interest to researchers to conduct a quantitative study of a larger sample to further generalise the findings. Originality/value There is minimal research that specifically investigates the information needs, sources and barriers to information experienced by immigrants throughout the settlement process. This study is unique in that it focuses on a specific ethnic community of Thais. The findings of this study can be a stepping stone towards further research to gain a deeper understanding of Thai and other immigrants’ information needs, sources, barriers and their perceptions towards public libraries.


2021 ◽  
Author(s):  
◽  
Geraldine Lewis

<p>Research Problem: The purpose of this research was to discover the factors that influence a New Zealand lawyer’s use of and ability to develop effective electronic information seeking behaviour. There have been no previous studies undertaken in New Zealand to understand the cognitive reasons and the reasons directly related to the resources themselves that impact on why lawyers do, or do not look for information effectively from electronic resources. Methodology: A phenomenological study design was used in order to understand an event from the viewpoint of the participants. Nine New Zealand lawyers participated, providing demographic information and taking part in semi-structured interviews. In addition two of these lawyers took part in a further participant observation. Results: The results indicated that factors personal to the applicant such as their previous training, electronic experience, personality and age have an impact on their ability to develop effective electronic information seeking behaviour. In addition external factors such as cost, time and lack of access directly related to electronic resources also have an impact. Implications: Based on the findings of this report it was found that electronic resources were considered to be an important part of a lawyer’s work and gaining increasing significance. However not all lawyers have the ability to make full use of these electronic resources. Therefore it is important that lawyers are provided with the opportunity to undertake appropriate training and to access high quality electronic resources. Further study needs to be undertaken to look at strategies and training methods required by lawyers and their employers to improve these skills.</p>


2021 ◽  
Author(s):  
◽  
Geraldine Lewis

<p>Research Problem: The purpose of this research was to discover the factors that influence a New Zealand lawyer’s use of and ability to develop effective electronic information seeking behaviour. There have been no previous studies undertaken in New Zealand to understand the cognitive reasons and the reasons directly related to the resources themselves that impact on why lawyers do, or do not look for information effectively from electronic resources. Methodology: A phenomenological study design was used in order to understand an event from the viewpoint of the participants. Nine New Zealand lawyers participated, providing demographic information and taking part in semi-structured interviews. In addition two of these lawyers took part in a further participant observation. Results: The results indicated that factors personal to the applicant such as their previous training, electronic experience, personality and age have an impact on their ability to develop effective electronic information seeking behaviour. In addition external factors such as cost, time and lack of access directly related to electronic resources also have an impact. Implications: Based on the findings of this report it was found that electronic resources were considered to be an important part of a lawyer’s work and gaining increasing significance. However not all lawyers have the ability to make full use of these electronic resources. Therefore it is important that lawyers are provided with the opportunity to undertake appropriate training and to access high quality electronic resources. Further study needs to be undertaken to look at strategies and training methods required by lawyers and their employers to improve these skills.</p>


2010 ◽  
Vol 12 (1) ◽  
Author(s):  
Cornelius J.P. Niemand

According to Uçak (2007:697), ‘it is important to explore the information behaviours of the students who are being educated in the field of information management since the role they are going to play in establishing connections between information sources and users is crucial’. This study focuses on the identification of the information seeking behaviour of students in the department of Information and Knowledge Management at the University of Johannesburg, South Africa. The research is based on research conducted at the Hacettep University in Ankara, Turkey.


Author(s):  
Muhammad Asif Naveed ◽  
◽  
Syeda Hina Batool ◽  
Mumtaz Ali Anwar ◽  

Introduction. This study seeks to investigate the everyday-life information seeking behaviour of postgraduate students living in the residence halls of the University of the Punjab, Lahore. Method. A critical incident technique, a qualitative research approach, was used in order to achieve its objectives. Face to face interviews of twenty postgraduate students, having a rural background, selected through purposive sampling, using a semi-structured interview approach were conducted. Analysis. The verbal data was organized and analysed using thematic analysis. The important data was coded and grouped for deriving themes. Results. The participants' situations were centred on health, socio-economic, cultural, technological, and legal issues. These students mainly relied on inter-personal information sources in order to resolve their everyday-life issues. The role of university libraries was non-existent in meeting the everyday-life information needs of these participants. Some participants suspected the quality and scope of information received from news and social media. These participants were mostly unsuccessful in accessing needed everyday-life information on time due to lack of information sources. Conclusions. The results have implications for both theory and practice. It extends the scope of the everyday-life information seeking model by adding a new dimension and provides insights into trans-national perspectives. If the everyday-life issues of resident postgraduate university students remained unresolved due to lack of information and institutional support, it might affect their academic achievement and research productivity. Therefore, the university administration should plan on-campus consultancy services within student affairs offices for supporting such students to overcome difficulties in light of their everyday-life information needs. The library staff should also design services to support those provided by the university administration.


2020 ◽  
Vol 36 (2) ◽  
pp. 97-111
Author(s):  
Stanislava Gardasevic

Purpose This paper presents the results of a qualitative study that involved students of an interdisciplinary PhD program. The study objective was to gather requirements to create a knowledge graph information system. The purpose of this study was to determine information-seeking practices and information needs of this community, to inform the functionalities of a proposed system, intended to help students with relevant resource discovery and decision-making. Design/methodology/approach The study design included semi-structured interviews with eight members of the community, followed by a website usability study with the same student participants. Findings Two main information-seeking styles are recognized and reported through user personas of international and domestic (USA) students. The findings show that the useful information resides within the community and not so much on the program website. Students rely on peer communication, although they report lack of opportunities to connect. Students’ information needs and information seeking are dependent on their progress through the program, as well as their motivation and the projected timeline. Practical implications Considering the current information needs and practices, a knowledge graph hosting both information on social networks and the knowledge produced by the activities of the community members would be useful. By recording data on their activities (for example, collaboration with professors and coursework), students would reveal further useful system functionalities and facilitate transfer of tacit knowledge. Originality/value Aside from the practical value of this research that is directly influencing the design of a system, it contributes to the body of knowledge on interdisciplinary PhD programs.


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