scholarly journals Bringing compassion into information systems research: A research agenda and call to action

2019 ◽  
Vol 34 (1) ◽  
pp. 2-21 ◽  
Author(s):  
Roopa Raman ◽  
Laura McClelland
Keyword(s):  
Information Systems ◽  
Information And Communication Technologies ◽  
Economic Value ◽  
Communication Technologies ◽  
Health Information Systems ◽  
Call To Action ◽  
Systems Research ◽  
Information Systems Research ◽  
Information And Communication ◽  
Future Information

In this article, we assert that compassion-driven approaches are the sustainable way for information and communication technologies to contribute to economic value. We urge future information systems research to emphasize, with equal vigor, the joint goals of compassion and financial gains from information and communication technologies. We present a broad agenda for future information systems research based on this premise. We also discuss how certain core assumptions underlying traditional information systems research—so far, driven primarily by economic value as outcome—would need to change in order to support this new agenda emphasizing compassion and economic value as complementary and synergistic outcomes. We provide a brief concrete illustration of this proposed agenda, and its underlying revised assumptions, by drawing on the example of a prominent field of study in information systems research, namely health information systems research.

scholarly journals Artificial Intelligence Value Alignment Principles: The State of Art Review from Information Systems Research

2021 ◽  
Author(s):  
Shengnan Han ◽  
◽  
Shahrokh Nikou ◽  
Keyword(s):  
Artificial Intelligence ◽  
Information Systems ◽  
Information And Communication Technologies ◽  
Human Values ◽  
Future Research ◽  
Critical Question ◽  
Is Research ◽  
Systems Research ◽  
Information Systems Research ◽  
Information And Communication

t Information and communication technologies (ICTs) must be designed and used for humane ends. The rapid adoption of Artificial Intelligence (AI) has raised the critical question of whether we can ensure AI's alignment with human values to guide its design and use. We perform a selective literature review with the specific search terms of the papers published in the top information systems (basket of 8 journals and 5 AIjournals in IS) from 2000-2020 to answer this question. The findings indicate that IS research has contributed insufficiently to a deeper understanding of human values and AI value alignment principles. Moreover, the mainstream IS research on AI is mostly dominated from its technical and managerial aspects. Thus, the future research agendas are proposed accordingly. The paper provides some food for thoughts in studying human values and AI alignment within the context of IS research.

The Importance of Information in the Generation of Competitive Value

2018 ◽  
pp. 651-667 ◽  
Author(s):  
Pedro Fernandes da Anunciação ◽  
Adérito Martins ◽  
Andreia Bernardo ◽  
Carla Lino Costa ◽  
Miraldina Duarte
Keyword(s):  
Information Systems ◽  
Information And Communication Technologies ◽  
Economic Value ◽  
Communication Technologies ◽  
Economic Resources ◽  
Information Architecture ◽  
Competitive Advantages ◽  
Functional Requirements ◽  
Information And Communication ◽  
Made In

Companies assume information systems, particularly information and communication technologies, as strategic tools for the generation of competitive advantages. However, it is in the information, as the main economic resources in the information society, that should be concentrated management attention. Only information can provide the achievement of competitive advantages. It is important that management, in the various organizational domains, can ensure that the information architecture satisfies the different functional requirements corresponding to the different organizational areas. It is also important to ensure that the investments made in systems and technologies generate economic value to the organization.

scholarly journals Reaching Across Narrative Space: Re-interpreting One Teacher’s Experience with Technology

2011 ◽  
Vol 7 (2) ◽  
Author(s):  
Dragana Martinovic ◽  
Jelena Magliaro ◽  
Timothy Pugh
Keyword(s):  
Information And Communication Technologies ◽  
Process Model ◽  
Life Stories ◽  
Social Process ◽  
Communication Technologies ◽  
Narrative Space ◽  
Systems Research ◽  
Information Systems Research ◽  
The Social ◽  
Information And Communication

In this paper, the authors investigate one teacher’s utilization of Information and Communication Technologies (ICT) by drawing context from two of his life-stories: one that he interprets as “ruin” and the other “success.” Methodologically grounded in narrative inquiry, this paper contains excerpts from the teacher’s authentic narratives and their interpretation from the point of information systems research, known as the social process model. The findings emphasize that with the dialogic involvement of educational researchers, it is possible to reach a deeper understanding of the events that influenced the teacher’s experience with technology. Such synergistic alliances amongst educational researchers and teachers are key for detecting and overcoming the linguistic and operational barriers that exist between ICT theorists and practitioners.

THE NEED TO IMPLEMENT AUTOMATION AND INFORMATION SYSTEM IN THE MANAGEMENT OF THE RESTAURANT BUSINESS

2021 ◽  
Vol 2 (64) ◽  
pp. 67-69
Author(s):  
G. Golovko ◽  
M. Borozdin ◽  
Y. Tokar
Keyword(s):  
Information System ◽  
Information Systems ◽  
Strategic Management ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Necessary Condition ◽  
Work Process ◽  
Management Activity ◽  
Nature Of Information ◽  
Information And Communication

This article highlights the need and importance of using an information system in the modern restaurant business. The nature of information systems and the tasks they can perform are presented. The direction of introduction of information and communication technologies and automation in management activity of restaurants is considered. The dependence of the efficiency of the food establishment on the correctly automated work process is determined. It has been proven that the use of information systems is a necessary condition for modern restaurants and contributes to the adoption of strategic management decisions to increase competitiveness and create an appropriate and efficient infrastructure.

E-Democracy Systems and Participation Outcomes in Urban Governance

2013 ◽  
pp. 19-34 ◽  
Author(s):  
Rajeev Sharma ◽  
Atreyi Kankanhalli ◽  
Mahdieh Taher
Keyword(s):  
Information Systems ◽  
Information And Communication Technologies ◽  
Urban Governance ◽  
Communication Technologies ◽  
Future Research ◽  
The Political ◽  
Science Domain ◽  
Information And Communication ◽  
Decision Making Processes ◽  
Field Information

The concept of democracy has a long tradition of research in the political science domain. In recent years, advances in Information and Communication Technologies (ICT) have provided opportunities for governments to deploy systems to actively engage citizens in the agenda-setting and decision-making processes for urban governance. Consequently, e-democracy and e-participation efforts have emerged and attracted researchers’ attention in the Information Systems (IS) field. Information systems lay the foundations of active citizenry, which may impact on the participation outcome. However, in order to maximize the potential of this evolving form of democracy, researchers and practitioners need to address a number of challenges in the design of participation structures for city governance. This chapter sets out to explore e-democracy systems and their impact on a number of e-participation outcomes. Outlining both promoters and barriers of ICT use for e-democracy, the authors also uncover gaps in the previous literature and identify an agenda for future research.

Surveillance of Electronic Communications in the Workplace and the Protection of Employees' Privacy

2016 ◽  
pp. 591-605
Author(s):  
Ioannis Inglezakis
Keyword(s):  
Information Systems ◽  
Information And Communication Technologies ◽  
Data Protection ◽  
Electronic Monitoring ◽  
Communication Technologies ◽  
Electronic Communications ◽  
General Data Protection Regulation ◽  
Surveillance Technology ◽  
Information And Communication ◽  
General Data

The use of Information and Communication Technologies in the workplace is constantly increasing, but also the use of surveillance technology. Electronic monitoring of employees becomes an integral part of information systems in the workplace. The specific software which is used for monitoring electronic communications is, however, intrusive and infringes upon the employees' right to privacy. The issue of surveillance of employees' electronic communications is subject to different approaches in various jurisdictions. The most comprehensive protection to employees is afforded in the EU, and it would be enhanced once the General Data Protection Regulation is passed.

Information and Communication Technology in Singapore

2011 ◽  
pp. 293-311
Author(s):  
Leo Tan Wee Hin ◽  
R. Subramaniam
Keyword(s):  
Developing Countries ◽  
Information And Communication Technologies ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Value Chain ◽  
Socioeconomic Development ◽  
Economic Value ◽  
Communication Technologies ◽  
Information And Communication

Information and Communication Technologies (ICT) hold great potential for promoting socioeconomic development in many developing countries. ICT has not significantly percolated down the economic value chain in these countries for various reasons. The example of Singapore is used to show how governments can make a difference in entrenching a vibrant ICT sector through appropriate policies, programs, and other intervention instruments. It is suggested that aspects of the Singapore experience would be useful for other developing countries.

Urban Information Systems and Digital Channels to Enhance Transparency and Participation in Urban Planning

2020 ◽  
pp. 83-110
Author(s):  
Beatriz Santos
Keyword(s):  
Information Systems ◽  
Urban Planning ◽  
Information And Communication Technologies ◽  
Local Level ◽  
Communication Technologies ◽  
Relevant Information ◽  
Information And Communications Technologies ◽  
Web Based ◽  
Information And Communication ◽  
Digital Channels

Through the use of information and communication technologies, Public Administrations make its relevant information related to issues of public interest available for citizens. In the specific field of urban planning, Spanish administrations are making a huge effort to improve the urban information and make it available online for citizens developing Urban Information Systems, tools based on Geographic Information Systems which offer visualization and interaction options and increase transparency. More recently, digital channels have started to be used to enhance participation and promote democratic processes at regional, municipal, and local level. The chapter analyses different digital tools and services implemented to improve transparency in urban planning and web-based participation processes developed in Spain to check the result of these developments concluding that there is still a long considerable way to go since information and communications technologies offers a lot of options and tools to improve these processes, particularly through the application of PPGIS.

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