The Effect of Anthropomorphism and Failure Comprehensibility on Human-Robot Trust

Author(s):  
Eileen Roesler ◽  
Linda Onnasch

The application of anthropomorphic features to robots is generally considered to be beneficial for human- robot interaction. Although previous research has mainly focused on social robots, the phenomenon gains increasing attention in industrial human-robot interaction, as well. In this study, the impact of anthropomorphic design of a collaborative industrial robot on the dynamics of trust is examined. Participants interacted with a robot, which was either anthropomorphically or technically designed and experienced either a comprehensible or an incomprehensible fault of the robot. Unexpectedly, the robot was perceived as less reliable in the anthropomorphic condition. Additionally, trust increased after faultless experience and decreased after failure experience independently of the type of error. Even though the manipulation of the design did not result in a different perception of the robot’s anthropomorphism, it still influenced the formation of trust. The results emphasize that anthropomorphism is no universal remedy to increase trust, but highly context dependent.

2018 ◽  
Vol 66 (6) ◽  
pp. 483-491
Author(s):  
Barbara Kühnlenz ◽  
Maximilian Erhart ◽  
Marcel Kainert ◽  
Zhi-Qiao Wang ◽  
Julian Wilm ◽  
...  

Abstract The impact of different trajectory embodiments in terms of velocity profiles on users’ mental stress in close human-robot interaction is investigated. A cooperative assembly scenario is chosen using a standard industrial robot. Conditions are implemented in a repeated measures within-subjects design comparing linear with trapezoidal trajectories. Heart rate variability and galvanic skin conductance are chosen as objective stress markers and evaluated using the average standard deviation of the beat-to-beat intervals (SDNN) and the average skin resistance. Additionally, evaluations of user experience and acceptance are conducted based on evaluated subjective measures. The results of the user study reveal a significant increase of average heart rate variability and average skin resistance in the trapezoidal condition indicating a reduced mental stress level independent of demographical and dispositional factors.


2022 ◽  
Vol 11 (1) ◽  
pp. 1-24
Author(s):  
Linda Onnasch ◽  
Clara Laudine Hildebrandt

The application of anthropomorphic features to robots is generally considered beneficial for human-robot interaction (HRI ). Although previous research has mainly focused on social robots, the phenomenon gains increasing attention in industrial human-Robot interaction as well. In this study, the impact of anthropomorphic design of a collaborative industrial robot on the dynamics of trust and visual attention allocation was examined. Participants interacted with a robot, which was either anthropomorphically or non-anthropomorphically designed. Unexpectedly, attribute-based trust measures revealed no beneficial effect of anthropomorphism but even a negative impact on the perceived reliability of the robot. Trust behavior was not significantly affected by an anthropomorphic robot design during faultless interactions, but showed a relatively steeper decrease after participants experienced a failure of the robot. With regard to attention allocation, the study clearly reveals a distracting effect of anthropomorphic robot design. The results emphasize that anthropomorphism might not be an appropriate feature in industrial HRI as it not only failed to reveal positive effects on trust, but distracted participants from relevant task areas which might be a significant drawback with regard to occupational safety in HRI.


Author(s):  
Vignesh Prasad ◽  
Ruth Stock-Homburg ◽  
Jan Peters

AbstractFor some years now, the use of social, anthropomorphic robots in various situations has been on the rise. These are robots developed to interact with humans and are equipped with corresponding extremities. They already support human users in various industries, such as retail, gastronomy, hotels, education and healthcare. During such Human-Robot Interaction (HRI) scenarios, physical touch plays a central role in the various applications of social robots as interactive non-verbal behaviour is a key factor in making the interaction more natural. Shaking hands is a simple, natural interaction used commonly in many social contexts and is seen as a symbol of greeting, farewell and congratulations. In this paper, we take a look at the existing state of Human-Robot Handshaking research, categorise the works based on their focus areas, draw out the major findings of these areas while analysing their pitfalls. We mainly see that some form of synchronisation exists during the different phases of the interaction. In addition to this, we also find that additional factors like gaze, voice facial expressions etc. can affect the perception of a robotic handshake and that internal factors like personality and mood can affect the way in which handshaking behaviours are executed by humans. Based on the findings and insights, we finally discuss possible ways forward for research on such physically interactive behaviours.


Author(s):  
Ruth Stock-Homburg

AbstractKnowledge production within the interdisciplinary field of human–robot interaction (HRI) with social robots has accelerated, despite the continued fragmentation of the research domain. Together, these features make it hard to remain at the forefront of research or assess the collective evidence pertaining to specific areas, such as the role of emotions in HRI. This systematic review of state-of-the-art research into humans’ recognition and responses to artificial emotions of social robots during HRI encompasses the years 2000–2020. In accordance with a stimulus–organism–response framework, the review advances robotic psychology by revealing current knowledge about (1) the generation of artificial robotic emotions (stimulus), (2) human recognition of robotic artificial emotions (organism), and (3) human responses to robotic emotions (response), as well as (4) other contingencies that affect emotions as moderators.


Robotics ◽  
2021 ◽  
Vol 10 (2) ◽  
pp. 54
Author(s):  
Lorenzo Scalera ◽  
Stefano Seriani ◽  
Paolo Gallina ◽  
Mattia Lentini ◽  
Alessandro Gasparetto

In this paper, authors present a novel architecture for controlling an industrial robot via an eye tracking interface for artistic purposes. Humans and robots interact thanks to an acquisition system based on an eye tracker device that allows the user to control the motion of a robotic manipulator with his gaze. The feasibility of the robotic system is evaluated with experimental tests in which the robot is teleoperated to draw artistic images. The tool can be used by artists to investigate novel forms of art and by amputees or people with movement disorders or muscular paralysis, as an assistive technology for artistic drawing and painting, since, in these cases, eye motion is usually preserved.


Author(s):  
Matthias Scheutz ◽  
Paul Schermerhorn

Effective decision-making under real-world conditions can be very difficult as purely rational methods of decision-making are often not feasible or applicable. Psychologists have long hypothesized that humans are able to cope with time and resource limitations by employing affective evaluations rather than rational ones. In this chapter, we present the distributed integrated affect cognition and reflection architecture DIARC for social robots intended for natural human-robot interaction and demonstrate the utility of its human-inspired affect mechanisms for the selection of tasks and goals. Specifically, we show that DIARC incorporates affect mechanisms throughout the architecture, which are based on “evaluation signals” generated in each architectural component to obtain quick and efficient estimates of the state of the component, and illustrate the operation and utility of these mechanisms with examples from human-robot interaction experiments.


Author(s):  
Joanne Pransky

Purpose The purpose of this paper is a “Q&A interview” conducted by Joanne Pransky of Industrial Robot Journal as a method to impart the combined technological, business and personal experience of a prominent, robotic industry PhD-turned-entrepreneur regarding the evolution, commercialization and challenges of bringing a technological invention to market. Design/methodology/approach The interviewee is Dr Cory Kidd, an inventor, entrepreneur and leading practitioner in the field of human–robot interaction. Dr Kidd shares his 20-year journey of working at the intersection of healthcare and technology and how he applied innovative technologies toward solving large-scale consumer healthcare challenges. Findings Dr Kidd received his BS degree in Computer Science from the Georgia Institute of Technology and earned a National Science Foundation Graduate Research Fellow in Computer and Information Science & Engineering. Dr Kidd received his MS and PhD degrees at the MIT Media Lab in human–robot interaction. While there, he conducted studies that showed the psychological and clinical advantages of using a physical robot over screen-based interactions. While finishing his PhD in 2007, he founded his first company, Intuitive Automata, which created interactive coaches for weight loss. Though Intuitive Automata ceased operations in 2013, Dr Kidd harnessed his extensive knowledge of the healthcare business and the experiences from patient engagement and launched Catalia Health in 2014 with a new platform centered specifically around patient behavior change programs for chronic disease management. Originality/value Dr Kidd is a pioneer of social robotics and has developed groundbreaking technology for healthcare applications that combines artificial intelligence, psychology and medical best practices to deliver everyday care to patients who are managing chronic conditions. He holds patents, including one entitled Apparatus and Method for Assisting in Achieving Desired Behavior Patterns and in an Interactive Personal Health Promoting Robot. Dr Kidd was awarded the inaugural Wall Street Journal and Credit Suisse Technopreneur of the Year in 2010, which is meant to “honor the entry that best applies technology with the greatest potential for commercial success”. He is also the Director of Business Development for the nonprofit Silicon Valley Robotics and is an impact partner for Fresco Capital. He consults, mentors and serves as a Board Member and Advisor to several high-tech startups.


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