Designing for Bi-Directional Transparency in Human-AI-Robot-Teaming

2021 ◽  
Vol 65 (1) ◽  
pp. 57-61
Author(s):  
Eric Holder ◽  
Lixiao Huang ◽  
Erin Chiou ◽  
Myounghoon Jeon ◽  
Joseph B. Lyons
Keyword(s):  
Life Cycle ◽  
Best Practices ◽  
Recent Work ◽  
Conceptual Design ◽  
Intelligent Agents ◽  
Lessons Learned ◽  
Task Environment ◽  
Iterative Design ◽  
Robot Systems ◽  
Technology Life Cycle

This paper takes a practitioner’s perspective on advancing bi-directional transparency in human-AI-robot teams (HARTs). Bi-directional transparency is important for HARTs because the better that people and artificially intelligent agents can understand one another’s capabilities, limits, inputs, outputs and contexts in a given task environment; the better they can work as a team to accomplish shared goals, interdependent tasks, and overall missions. This understanding can be built, augmented, broken and repaired at various stages across the technology life cycle, including the conceptual design; iterative design of software, hardware and interfaces; marketing and sales; system training; operational use; and system updating and adaptation stages. This paper provides an overview of some best practices and challenges in building this bi-directional transparency at different points in the technology life cycle of human-AI-robot systems. The goal is to help advance a wider discussion and sharing of lessons learned from recent work in this area.

Design Process Error-Proofing: Lessons From and Challenges for NASA

2005 ◽  
Author(s):  
Lawrence P. Chao ◽  
Irem Tumer ◽  
Kosuke Ishii
Keyword(s):  
Life Cycle ◽  
Best Practices ◽  
Case Studies ◽  
Design Process ◽  
Collaborative Research ◽  
Lessons Learned ◽  
Stanford University ◽  
Design Practices ◽  
Process Error ◽  
Error Proofing

This report describes the state of design observed at NASA and collaborative research between NASA and Stanford University into improving design practices. Just as there are many types of missions and projects, there are many types of design practices and reviews at NASA. Through exploration of the NASA life-cycle across the organization and deeper case studies of specific missions, the goal of this work is to identify best practices and lessons learned from NASA’s review experience, benchmark against industry techniques, and develop methodologies to improve the process. By introducing design process error-proofing methods based on FMEA and QFD into the NASA framework, more robust corrective actions and solutions can better detect and prevent design errors. This paper demonstrates the methods through retroactive exploration and implementation on the Mars Climate Orbiter.

scholarly journals The Future of Ex-Ante LCA? Lessons Learned and Practical Recommendations

2019 ◽  
Vol 11 (19) ◽  
pp. 5456 ◽  
Author(s):  
Buyle ◽  
Audenaert ◽  
Billen ◽  
Boonen ◽  
Van Passel
Keyword(s):  
Life Cycle ◽  
Environmental Performance ◽  
Production Systems ◽  
Low Cost ◽  
Development Stage ◽  
Lessons Learned ◽  
Market Penetration ◽  
Ex Ante ◽  
Technology Life Cycle ◽  
Practical Recommendations

Every decision-oriented life cycle assessment (LCAs) entails, at least to some extent, a future-oriented feature. However, apart from the ex-ante LCAs, the majority of LCA studies are retrospective in nature and do not explicitly account for possible future effects. In this review a generic theoretical framework is proposed as a guideline for ex-ante LCA. This framework includes the entire technology life cycle, from the early design phase up to continuous improvements of mature technologies, including their market penetration. The compatibility with commonly applied system models yields an additional aspect of the framework. Practical methods and procedures are categorised, based on how they incorporate future-oriented features in LCA. The results indicate that most of the ex-ante LCAs focus on emerging technologies that have already gone through some research cycles within narrowly defined system boundaries. There is a lack of attention given to technologies that are at a very early development stage, when all options are still open and can be explored at a low cost. It is also acknowledged that technological learning impacts the financial and environmental performance of mature production systems. Once technologies are entering the market, shifts in market composition can lead to substantial changes in environmental performance.

Implementing Analytics Projects in a Hospital: Successes, Failures, and Opportunities

2020 ◽  
Vol 50 (3) ◽  
pp. 176-189
Author(s):  
David Scheinker ◽  
Margaret L. Brandeau
Keyword(s):  
Machine Learning ◽  
Best Practices ◽  
Recent Work ◽  
Analytical Methods ◽  
Stakeholder Engagement ◽  
Lessons Learned ◽  
Proof Of Concept ◽  
Technical Performance ◽  
Healthcare Settings ◽  
Sustained Use

Healthcare lags decades behind other industries in terms of operational analytics. Numerous technical proof-of-concept projects in the use of optimization, machine learning, and other analytical methods to solve clinical and operational problems in hospitals and other healthcare settings have been published, but relatively few have been shown to provide sustained value. For a project to provide sustained value, it must succeed in each of four successive stages: stakeholder engagement, technical performance, implementation, and sustained use. We describe recent work on a variety of analytical projects that we have carried out at Lucile Packard Children’s Hospital Stanford with a focus on key reasons why projects failed or succeeded at each stage. We discuss lessons learned, and we present principles and best practices for the design of analytical projects intended for implementation in healthcare settings.

Adapting Tactical Military Structures to the Current and Future Operational Environments

2020 ◽  
Vol 26 (1) ◽  
pp. 157-162
Author(s):  
Paul Tudorache ◽  
Lucian Ispas
Keyword(s):  
Best Practices ◽  
Lessons Learned ◽  
Organizational Adaptation ◽  
Common Denominator ◽  
Military Operations ◽  
The Future ◽  
Military Units

AbstractUsing the lessons learned from recent military operations such as Operation Inherent Resolve (OIR) from Syria and Iraq, we proposed to investigate the need for tactical military units to adapt operationally to grapple with the most common requirements specific to current operational environments, but also for those that can be foreseen in the future. In this regard, by identifying the best practices in the field that can be met at the level of some important armies, such as USA and UK, we will try to determine a common denominator of most important principles whose application may facilitate both operational and organizational adaptation necessary for tactical military units to perform missions and tasks in the most unknown future operational environments.

Long-term Piloting Of Osmotic MBR For Potable Reuse: Performance, Life-Cycle Assessment, and Lessons Learned

2016 ◽  
Vol 2016 (14) ◽  
pp. 830-854
Author(s):  
Tzahi Y Cath ◽  
Ryan W Holloway ◽  
Leslie Miller-Robbie ◽  
Mehul Patel ◽  
Jennifer R Stokes ◽  
...  
Keyword(s):  
Life Cycle Assessment ◽  
Life Cycle ◽  
Lessons Learned ◽  
Potable Reuse

Sustainability Certification and Green Public Procurement: Ideals and Outcomes in a New Jersey School District

2021 ◽  
pp. 097340822110125
Author(s):  
Cluny Mendez ◽  
Christopher L. Atkinson
Keyword(s):  
New Jersey ◽  
School District ◽  
School Districts ◽  
Best Practices ◽  
Public Procurement ◽  
Lessons Learned ◽  
Future Research ◽  
Review Of The Literature ◽  
Green Public Procurement ◽  
The Subject

The implementation of sustainability and green public procurement (GPP) initiatives in school districts has been the subject of some debate; questions over definitions and programme goals have led to inconsistency and concerns about programme achievements. The legitimacy of programmes rests not only with the announcement of policy by officials, but with adherence to policy and staff buy-in. This study examines barriers districts face, and makes recommendations based upon district experience on ways to successfully implement sustainability and GPP initiatives. A review of the literature on GPP and legitimacy in the execution of public functions within the education domain begins the study. Major components relative to best practices for GPP programmes are studied through the review of GPP-related documents from a school district in New Jersey considered as an exemplar of such programmes. Analysis of an interview with the district’s representatives suggests that, despite the normative approval such programmes receive, and widespread understanding of the rationale for pursuing such initiatives, there remain critical failings in implementation of these programmes, stemming from education, resourcing of initiatives and prioritization of green procurement in relation to other district priorities. The study concludes with lessons learned from this case, which is important given its positioning within New Jersey as an exemplar and recommendations for future research where work in this area is needed.

Encouraging millennials to collaborate and learn on the job

2015 ◽  
Vol 14 (4) ◽  
pp. 118-123 ◽  
Author(s):  
Lauren Trees
Keyword(s):  
Knowledge Management ◽  
Best Practices ◽  
Social Networking ◽  
Age Groups ◽  
Lessons Learned ◽  
Retention Rates ◽  
Direct Access ◽  
Content Type ◽  
Business Outcomes ◽  
Wide Range

Purpose – The purpose of this paper is to present enterprise social networking and gamification as two potential tools to help organizations engage Millennial employees in collaboration and learning. Design/methodology/approach – The research provides general descriptions of enterprise social networking and gamification approaches, shares data on adoption of these approaches from APQC’s “2015 Knowledge Management Priorities Data Report” (based on a January 2015 survey of 524 knowledge management professionals) and includes four company examples adapted from APQC’s Connecting People to Content and Transferring and Applying Critical Knowledge best practices studies. The methodology for APQC’s best practices studies involves screening 50 or more organizations with potential best practices in a given research scope area and identifying five or six with proven best practices. APQC then conducts detailed site visits with the selected organizations and publishes case studies based on those site visits. Findings – Enterprise social networking platforms are in place at 50 per cent of organizations, with another 25 per cent planning to implement them by the end of 2015. By providing near-immediate access to information and answers, enterprise social networking helps Millennials learn the ropes at their new workplaces, gives them direct access to more knowledgeable colleagues who can assist and mentor them, and helps them improve their business outcomes by reusing knowledge and lessons learned across projects. Younger workers can also harness the power of social networking to create a sense of belonging and build their reputations in large, dispersed firms, where it is particularly difficult for them to gain visibility. A recent APQC survey indicates that 54 per cent of organizations either currently employ gamification to encourage collaboration or expect to implement it within the next three years. The rush to gamify the enterprise is, at least in part, a reflection of employers’ desire to satisfy Millennials and make them feel connected to a community of co-workers. Although games appeal to a wide range of age groups, Millennials grew up with digital interaction and tend to prefer environments that emphasize teamwork, social learning and frequent feedback – all of which can be delivered through gamification. Originality/value – The value of this paper is to introduce the value of and relationship between enterprise social networking and gamification platforms to human resource (HR) professionals looking to increase engagement and retention rates for Millennial employees.

Sign in / Sign up

Export Citation Format

Share Document