How social workers understand and use their emotions in practice: A thematic synthesis literature review

2019 ◽  
Vol 19 (4) ◽  
pp. 645-662 ◽  
Author(s):  
Louise O’Connor
Keyword(s):  
Social Work ◽  
Lived Experience ◽  
Social Workers ◽  
Empirical Studies ◽  
Work Practice ◽  
Social Work Practice ◽  
Professional Relationships ◽  
Inclusion Criteria ◽  
Thematic Synthesis ◽  
The People

Emotions are intrinsic to social work. Social workers engage with people at points of crisis or need. The emotions of both practitioners and the people they interact with are central to the lived experience of practice. This paper presents a thematic synthesis of empirical studies which illuminate how social workers understand and use their emotions in practice. A search of electronic databases and reference harvesting located 28 papers which were screened against inclusion criteria and appraisal tools. Four analytic themes were identified: emotions as a dynamic relational resource; patterns of organisational and professional relationships; ambivalence, dissonance and distance and the place of emotions in professionalism and identity. Patterns and themes were found in diverse settings. This review brings together a small but valuable knowledge base. Findings suggest that emotions constitute a paradox for social work and are potentially a constructive resource. The paper concludes with suggestions for further research into the situated emotions of social work practice.

Social Work and Its Complexity in Aotearoa New Zealand

2020 ◽  
pp. 16-36
Author(s):  
Shahul Hameed ◽  
Anthony Raman
Keyword(s):  
Social Work ◽  
New Zealand ◽  
Social Workers ◽  
Work Practice ◽  
Social Work Practice ◽  
Aotearoa New Zealand ◽  
The People ◽  
The Social ◽  
Chaotic Nature ◽  
Developed World

The Social workers need to call on a broad range of sources of bodies of knowledge and respond to the complexity and its chaotic nature of situations arising in social work profession. There appears to be dire need to consider the use of (a) the theoretical knowledge into practice by being more caring and supportive with the aim of (b) disentangling the various elements of a complex system and enhancing the resilience both of the people involved and the social and organizational systems that they are inter-twined with people lives. The current acknowledgement of the bi-cultural framework by the Aotearoa New Zealand Association of Social Workers (ANZASW) is no doubt a positive move towards infusing indigenous practice frame work into dealing with the chaotic nature and complexity of the social work profession in New Zealand but still remains to be seen in actual social work practice .The purpose of this chapter is to attempt to explore the potential of infusing Indigenous bodies of knowledge into practice against the background of the complexity nature of the social work profession in a developed world like New Zealand.

scholarly journals Embodied Social Work Practice Within Risk Society

2019 ◽  
Vol 20 (5) ◽  
pp. 673-691 ◽  
Author(s):  
Joe Smeeton ◽  
Patrick O’Connor
Keyword(s):  
Decision Making ◽  
Social Work ◽  
Lived Experience ◽  
Social Workers ◽  
Child Protection ◽  
Work Practice ◽  
Social Work Practice ◽  
Risk Society ◽  
Service Users ◽  
Extreme Risk

This paper critically discusses the limitations of theorising social work from psychological and sociological perspectives and argues that phenomenology offers more opportunity to understand the embodied experiences of service users and social workers themselves. The paper argues that psychology and sociology have a limited analysis of being-in-the-world, which ought to be social work’s primary consideration. The paper offers an overview of the sociology of risk before embarking on an extensive description and discussion of Heidegger’s and Merleau-Ponty’s phenomenology applied to the lived experience of child protection social workers working within risk society. The argument is put that phenomenology is a useful tool for understanding the lived experience of social work practitioners. Findings: The authors conclude that embodied social work practice containing fear and anxiety can be thought of as akin to taking part in extreme risk sports and that this is an unhealthy experience that is likely to skew decision-making and adversely affect the lives of social workers and service users. Applications: The authors argue that phenomenology can enhance understanding of practice and decision-making and offers insights into the lived experience of social workers. Phenomenology is useful for helping social workers negotiate risk-saturated environments, through a focus on meaning.

Social Work and Its Complexity in Aotearoa New Zealand

2016 ◽  
pp. 93-113
Author(s):  
Shahul Hameed ◽  
Anthony Raman
Keyword(s):  
Social Work ◽  
New Zealand ◽  
Social Workers ◽  
Work Practice ◽  
Social Work Practice ◽  
Aotearoa New Zealand ◽  
The People ◽  
The Social ◽  
Chaotic Nature ◽  
Developed World

The Social workers need to call on a broad range of sources of bodies of knowledge and respond to the complexity and its chaotic nature of situations arising in social work profession. There appears to be dire need to consider the use of (a) the theoretical knowledge into practice by being more caring and supportive with the aim of (b) disentangling the various elements of a complex system and enhancing the resilience both of the people involved and the social and organizational systems that they are inter-twined with people lives. The current acknowledgement of the bi-cultural framework by the Aotearoa New Zealand Association of Social Workers (ANZASW) is no doubt a positive move towards infusing indigenous practice frame work into dealing with the chaotic nature and complexity of the social work profession in New Zealand but still remains to be seen in actual social work practice .The purpose of this chapter is to attempt to explore the potential of infusing Indigenous bodies of knowledge into practice against the background of the complexity nature of the social work profession in a developed world like New Zealand.

Using Single-system Research Designs to Evaluate Practice

2003 ◽  
Vol 46 (2) ◽  
pp. 163-176 ◽  
Author(s):  
Thomas Artelt ◽  
Daniel T.L. Shek ◽  
Bruce A. Thyer
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Social Services ◽  
Work Practice ◽  
Social Work Practice ◽  
Single System ◽  
System Research ◽  
The People ◽  
Research Designs

The use of single-system research designs (SSRDs) has the potential to help social workers empirically evaluate the outcomes of practice. Descriptions of using SSRDs to evaluate social work practice are provided. SSRDs have the potential to help social workers in Chinese contexts to provide scientifically credible evidence to others that social services benefit the people.

scholarly journals Practice in a Pandemic: School Social Workers’ Adaptations and Experiences During the 2020 COVID-19 School Disruptions

2021 ◽  
pp. 104438942110098
Author(s):  
Michael S. Kelly ◽  
Rami Benbenishty ◽  
Gordon Capp ◽  
Kate Watson ◽  
Ron Astor
Keyword(s):  
Online Learning ◽  
Social Work ◽  
Social Workers ◽  
Online Survey ◽  
Work Practice ◽  
School Social Work ◽  
Social Work Practice ◽  
Virtual School ◽  
School Social Workers ◽  
Traditional Practice

In March 2020, as American PreK-12 schools shut down and moved into online learning in response to the global COVID-19 pandemic, there was little information about how school social workers (SSWs) were responding to the crisis. This study used a national online survey to understand how SSWs ( N = 1,275) adapted their school practice during the initial 2020 COVID-19 crisis. Findings from this study indicate that SSWs made swift and (relatively) smooth adaptations of their traditional practice role to the new context, though not without reporting considerable professional stress and personal challenges doing so. SSWs reported significant concerns about their ability to deliver effective virtual school social work services given their students’ low motivation and lack of engagement with online learning, as well as significant worries about how their students were faring during the first months of the pandemic. Implications for school social work practice, policy, and research are discussed.

scholarly journals Death, dying and bereavement care during COVID-19: Creativity in hospital social work practice

2021 ◽  
Vol 20 (1-2) ◽  
pp. 131-137
Author(s):  
Mim Fox ◽  
Joanna McIlveen ◽  
Elisabeth Murphy
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Hospital Setting ◽  
Work Practice ◽  
Social Work Practice ◽  
Bereavement Support ◽  
Hospital System ◽  
Hospital Social Work ◽  
Complicating Factors ◽  
Bereavement Care

Bereavement support and conducting viewings for grieving family members are commonplace activities for social workers in the acute hospital setting, however the risks that COVID-19 has brought to the social work role in bereavement care has necessitated the exploration of creative alternatives. Social workers are acutely aware of the complicating factors when bereavement support is inadequately provided, let alone absent, and with the aid of technology and both individual advocacy, social workers have been able to continue to focus on the needs of the most vulnerable in the hospital system. By drawing on reflective journaling and verbal reflective discussions amongst the authors, this article discusses bereavement support and the facilitation of viewings as clinical areas in which hospital social work has been observed adapting practice creatively throughout the pandemic.

scholarly journals Emotional intelligence as a part of critical reflection in social work practice and research

2021 ◽  
pp. 147332502110247
Author(s):  
Mari D Herland
Keyword(s):  
Emotional Intelligence ◽  
Social Work ◽  
Social Workers ◽  
Critical Reflection ◽  
Work Practice ◽  
Social Work Practice ◽  
Emotional Reactions ◽  
Social Work Research ◽  
Emotional Aspects

Social workers often experience higher levels of burnout compared with other healthcare professionals. The capacity to manage one’s own emotional reactions efficiently, frequently in complex care settings, is central to the role of social workers. This article highlights the complexity of emotions in social work research and practice by exploring the perspective of emotional intelligence. The article is both theoretical and empirical, based on reflections from a qualitative longitudinal study interviewing fathers with behavioural and criminal backgrounds, all in their 40 s. The analysis contains an exploration of the researcher position that illuminates the reflective, emotional aspects that took place within this interview process. Three overall themes emerged – first: Recognising emotional complexity; second: Reflecting on emotional themes; and third: Exploring my own prejudices and preconceptions. The findings apply to both theoretical and practical social work, addressing the need to understand emotions as a central part of critical reflection and reflexivity. The argument is that emotions have the potential to expand awareness of one’s own preconceptions, related to normative societal views. This form of analytical awareness entails identifying and paying attention to one’s own, sometimes embodied, emotional triggers.

Purchasing Power and Self-Determination: Social Worker Perspectives

2021 ◽  
Author(s):  
Charlotte Bailey ◽  
Debbie Plath ◽  
Alankaar Sharma
Keyword(s):  
Decision Making ◽  
Social Work ◽  
Social Workers ◽  
Work Practice ◽  
Social Work Practice ◽  
Self Determination ◽  
Purchasing Power ◽  
Service Users ◽  
Structured Interviews ◽  
Management Approaches

Abstract The international policy trend towards personalised budgets, which is designed to offer people with disabilities purchasing power to choose services that suit them, is exemplified in the Australian National Disability Insurance Scheme (NDIS). This article examines how the ‘purchasing power’ afforded to service users through individualised budgets impacts on social work practice and the choice and self-determination of NDIS service users. Social workers’ views were sought on the alignment between the NDIS principles of choice and control and social work principles of participation and self-determination and how their social work practice has changed in order to facilitate client access to supports through NDIS budgets and meaningful participation in decision-making. A survey was completed by forty-five social workers, and in-depth semi-structured interviews were conducted with five of these participants. The findings identify how social workers have responded to the shortfalls of the NDIS by the following: interpreting information for clients; assisting service users to navigate complex service provision systems; supporting clients through goal setting, decision-making and implementation of action plans; and adopting case management approaches. The incorporation of social work services into the NDIS service model is proposed in order to facilitate meaningful choice and self-determination associated with purchasing power.

scholarly journals Centering Social Justice in Mental Health Practice: Epistemic Justice and Social Work Practice

2021 ◽  
pp. 104973152110109
Author(s):  
Marjorie Johnstone
Keyword(s):  
Mental Health ◽  
Social Justice ◽  
Social Work ◽  
Lived Experience ◽  
Medical Model ◽  
Work Practice ◽  
Social Work Practice ◽  
Policy Advocacy ◽  
Health Practice ◽  
Epistemic Justice

This article examines how mental health social work practice can move outside the hegemony of the medical model using approaches that honor the centering of social justice. By using the philosophical analysis of epistemic injustice and the ethics of knowing, I move out of the traditional psychiatric and psychological conceptual frameworks and discuss new guiding principles for practice. In the context of the radical tradition in social work and the impetus to blend theory with practice, I consider the use of narrative and anti-oppressive approaches to center social justice principles in individual dyadic work as well as in wider systems family and community work and policy advocacy. I evaluate these approaches through the principles of epistemic justice and discuss the importance of a relational collaborative approach where honoring the client and exploring lived experience are central to both the concepts of testimonial justice, hermeneutic justice and anti-oppressive practice.

scholarly journals Mindful energy and information flow: A reflective account of S.E.L.F connection during COVID-19

2020 ◽  
pp. 147332502097330
Author(s):  
James J Lucas
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Information Flow ◽  
Work Practice ◽  
Social Work Practice ◽  
The Future ◽  
Sanctuary Model ◽  
Reflective Essay ◽  
Energy Information ◽  
Practice Education

Life during the COVID-19 pandemic is uncertain, intense, and traumatic. At the same time, there is room for hope, inspiration, and meaning for social workers through mindfully connecting with energy-information flow as it influences our Safety, Emotions, Loss, and Future – S.E.L.F. As adapted from the Sanctuary Model®, this S.E.L.F connection is an opportunity to discover within ourselves our unwavering core that is grounded, present, and connected and sustain an ethical and compassionate approach to social work practice, education, and research during this time of pandemic. The aim in this reflective essay is to provide an example of S.E.L.F. connection from the perspective of a Buddhist and social work academic at an Australian university during the COVID-19 pandemic. While beneficial, ongoing S.E.L.F. connections are necessary for social workers if we are to stay mindful of energy-information flow and steer this flow towards the creation of a story of relationship, compassion, and connection into the future.

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