Impact of Sustainable Tourism on Tourist’s Satisfaction: Evidence from India

2021 ◽  
pp. 227853372110439
Author(s):  
Sahil Singh Jasrotia ◽  
Manoj Kumar Kamila ◽  
Vinod Kumar Patel

The tourism business is the most effective means to strengthen the economic and financial stability of a country. In a developing country like India this business acts as the backbone to improve the level of happiness of its residents. Sustainable tourism provides equal opportunity to every stakeholder to contribute their part in the development of the society as well as the site. The main purpose of the study was to explore the four dimensions of sustainable tourism, which involve “economic sustainability, environmental sustainability, sociocultural sustainability, and institutional sustainability,” and to study their impact on tourist’s satisfaction. This study involves a survey conducted on tourists visiting selected travel destinations from various states in India. The travel destinations selected for the study involved 26 destinations from 8 states of India. The results suggested a positive relationship of three (environmental, sociocultural, and institutional) sustainability dimensions on tourist’s satisfaction. Findings indicate that the dimensions of environment, sociocultural, and institutional sustainability are important for tourist’s satisfaction and should be included for a holistic approach to planning and monitoring sustainable tourism development.

2020 ◽  
Vol 7 (2) ◽  
pp. 01-11
Author(s):  
James Nampushi ◽  
Jedidah Nankaya

Purpose of the study: The purpose of this study was to survey the residents’ attitudes on the impact of tourism on Maasai Mara National Reserve and to identify critical issues and tourism development concerns of the Maasai residents associated with the social, economic, and environmental sustainability of the Maasai Mara National Reserve. Methodology: Data for this study was collected from June-October 2015. The participants were residents, 18 and older, from three group ranches. Data were collected using single-stage cluster sampling to identify three group ranches, Koyiaki, Olkinyei, and Siana, in the Maasai Mara region. A semi-structured, open-ended questionnaire was used for face-to-face and photo-elicitation interviews of 24 respondents. Data were subsequently analysed using the Qualitative Data Analysis (QDA) technique. Main Findings: The study identified six overarching themes; conservation, cultural change, community development, employment, livestock, and small business. This study found that residents perceived tourism with mixed feelings, both negative and positive. More specifically, residents living closer to the tourism destination experienced direct and tangible benefits as compared to those who live far away. Applications of this study: The results of this study are important for tourism planners, practitioners, and conservation managers in developing holistic strategies that promote sustainable tourism development in the Mara region of Kenya. Novelty/Originality of this study: The success of the tourism industry depends on the involvement of the local people. Lack of cooperation of the local communities in tourism development projects could lead to anger and mistrust, influencing perceptions of tourism and its three basic areas of benefits and costs: social, environmental, and economic. This study, for the first time, attempted to describe the resident’s attitudes towards tourism development in the Mara, results which can be used to improve the participation of local residents to ensure sustainable tourism development in destinations.


Author(s):  
Edy Sahputra Sitepu ◽  
◽  
John Sihar Manurung ◽  
Rismawati Rismawati ◽  
◽  
...  

This research is applied research, which seeks to encourage research to develop and manage destinations with the concept of sustainable tourism development (STD). STD is a concept that integrates the four pillars of tourism destination governance. This concept has been stated in the Regulation of the Minister of Tourism of the Republic of Indonesia Number 14 of 2016. The STD concept consists of four variables, among others; a) the implementation of effective management that is integrated and sustainable, b) strengthening the impact and economic benefits for local communities, c) strengthening and preserving socio-cultural, and d) paying attention to environmental sustainability around tourist destinations. This research aims to apply the STD concept for the development of tourism village potential. Specifically, this research is intended to encourage tourism village potentials in Sei Bingai and Tanjung Pura Districts, Langkat Regency, North Sumatra Province. So that in the end, it is hoped that Langkat Regency can have a well-managed tourist village based on the STD concept. The results showed that, based on the results of Confirmatory Factor Analysis (CFA) using AMOS 22 software, it was found that the existing variables were indeed relevant for analyzing the application of sustainable tourism development. Furthermore, based on the scoring carried out in the Focus Group Discussion (FGD) activities with key stakeholders, a ranking is carried out. Of the four existing aspects, the environmental aspect is in the good category (based on the excellent, good, average, and poor categories), while the sustainable integrated management variable, the variable economic benefits for the surrounding community, and the environmental conservation variable are in the good category. The results of the FGD also concluded that the majority of key stakeholders agreed that in Rumah Galuh Village and Pematang Serai Village, Langkat Regency would continue to be developed into a tourist village with a sustainable tourism development model.


2019 ◽  
Vol 16 (2) ◽  
pp. 124-132
Author(s):  
Machya Astuti Dewi ◽  
Iva Rachmawati ◽  
Sri Issundari ◽  
Meilan Sugiarto

Merauke is located in the eastern part of Indonesia that is rich of natural and cultural resources  potential for tourism. Tourism could be a solution to reduce poverty, especially through community-based tourism. Communities reap economic benefits from tourism industry by the increase of local income, hence the social welfare. On the contrary, poor management may lead the emerging Merauke tourism into environmental ecosystem damage. Such a threat to environmental sustainability outweighs any economic benefits because future generation will suffer from the inherited damaged environment. This article will discuss Merauke community participation in fostering the development of sustainable tourism through community-based tourism, that is maintaining sustainability of the environment and ecosystem while considering local communities sociocultural conditions. In doing so, this study uses a descriptive-qualitative approach. Data was collected from document tracking and interviews with Merauke Regional Government, WWF activists, and community leaders. The findings indicated that local communities supported Merauke tourism by developing entrepreneurship in tourism industry, increasing community social control in protecting the environment and enhancing the role of local customary leaders in supporting the tourism development. 


2021 ◽  
Vol 38 (4) ◽  
pp. 1232-1238
Author(s):  
Emilda K. JOSEPH ◽  
◽  
Bindi VARGHESE ◽  
Tomy K. KALLARAKAL ◽  
Jose K. ANTONY ◽  
...  

The Tourism Industry in South Kerala focuses more on Houseboat Tourism and Backwater Tourism. The unique, natural features set this destination apart from nearby places, as backwater destinations are rich in numerous natural resources. The sustainable development of these resources will highly enhance the livelihood of the communities in the backwater regions. They will be able to attract tourists seeking unique backwater experiences. Therefore, this article intends to comprehend the stakeholders’ perceptions on Sustainable Tourism Development in the backwater destinations of South Kerala in India. A total of 277 respondents participated in the research and the study adopted a quantitative research design, while considering the influence of various factors on the Economic, Social and Environmental Sustainability. The data gathered from the study illustrated that the perception of stakeholders about Sustainable Tourism Development varied across different groups. Hence, all the stakeholders in the Tourism Industry need to work together, as this coordination will help to strengthen future development plans, in order to minimize the negative impacts of tourism in the backwater destinations of South Kerala. The study has also identified key turning points that will help to reshape the Sustainable Development of backwater tourism destinations of South Kerala.


2014 ◽  
Vol 3 (1) ◽  
pp. 14
Author(s):  
Sarjono Puro ◽  
Niken Atmiwyastuti ◽  
Nina Restina

Geographically, the Untung Jawa island is located at the Seribu Islands region, a maritime tourism spot at the<br />north of Jakarta.  The development of new infrastructures in the island would benefit to not only for tourism,<br />but also the activities environmental sustainability in the area. A sustainable tourism development must touch<br />three important aspects: First, economic, social and environment which are inter-related to each other. If not<br />carried out in a balanced way, then it could possibly damage the infrastructures around the tourism area, such<br />as breakwaters, piers and the whole environment. In conclusion, it is important to map the characteristics of<br />the infrastructure damage around the Untung Jawa Island, as well as the urgency to update the information<br />about the ecology of the islands without forgetting the government’s role to develop the island by considering<br />the characteristics of the infrastructure, local and ecological potential.   <br /> <br /><br />


Author(s):  
Chris Heape ◽  
Janne Liburd

Tourism is a global social and economic phenomenon, which calls for a holistic approach to tourism higher education, where the broader aims of the industry and society are explicitly addressed. The indispensable complexity of the tourism phenomenon demands professionals with a far-reaching and integrated understanding of the multiple disciplines and paradigms that are concerned with sustainable tourism development and adaptive management. Rather than resting on predefined learning outcomes, where students simply acquire knowledge about sustainable tourism development, this chapter unfolds the processes of how complex and critical understandings of sustainable tourism development are collaboratively designed with students, tutors and teachers.


2019 ◽  
Vol 11 (4) ◽  
pp. 964 ◽  
Author(s):  
Nermin Kişi

Nowadays, tourism-led economic growth has become a major outcome of the public policy. Researchers have recently begun to address the development of tourism from a perspective that is based on economic, cultural, social, and environmental sustainability. This paper aims at presenting a strategic approach that can help to develop sustainable tourism at touristic destinations. In order to pursue our aim, the A’WOT (AHP-SWOT) hybrid method, developed in combination with SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis and the AHP (Analytic Hierarchy Process) method, was used. SWOT analysis was used to determine the significant strategic factors, and the AHP method was applied to prioritize these factors. The province of Zonguldak, located in Northwest Turkey, was chosen as the research area to suggest tourism strategies that can be sustainable by means of the application of the A’WOT method. Proposed strategies for the research area are related to product diversification and event management, the image of the destination, a sustainable visitor management system, promotion and branding strategies, partnerships, and cooperation. The results illustrate that the dependent economic structure may be broken down with the development of the tourism industry and, therefore, that some strategic initiatives are required to achieve sustainable tourism in the province.


2020 ◽  
Vol 29 (3) ◽  
pp. 471-482
Author(s):  
Olena V. Dzyad ◽  
Viktoriia Y. Redko ◽  
Nataliya O. Krasnikova ◽  
Olga G. Mihaylenko ◽  
Yuliya N. Stasiuk

The article observes the relevance and substantiates the need to raise the problem of tourism development in the countries of the Black Sea region (Turkey, Ukraine, the Russian Federation, Georgia, Romania and Bulgaria) on the basis of sustainability. Systematization of approaches to the definition of «sustainable development of tourism», «sustainable tourism» and «tourism constancy» has conditioned the elaboration of a sustainable tourism development model, the elements of which are the needs of tourists, tourism resources, tourism services, types of tourism, tourism activities, subjects - tourist, tourist enterprise, destinations and the state (management). It was determined that the achievement of sustainable tourism development in the country should be evaluated from the standpoint of meeting the needs of tourists and considering the factors such as security, sustainable tourism services, economic and environmental sustainability, socio-cultural sustainability, the country’s basic sustainaility and political and regulatory constancy. During the study, the needs of the tourist were identified (cognition, recognition and his acceptance of the cultural, historical, national heritage of the destination, the development of spiritual potential and self-development), which act as a driving force for the growth of demand for sustainable types of tourism. It was found that satisfying the physiological needs of a tourist, his staying in a safe environment, confirming his social, professional, family status is associated with mass tourism, and does not fully contribute to the achievement of sustainable development goals. It is determined that the development of tourism in the Black Sea countries is characterized by a high loading on tourist facilities and irregular tourist flows, the irrational use of natural resources, and the continuous expansion of infrastructure that allows only fragmentary observance of the principles of sustainable development . To assess the sustainability of tourism in the countries of the region, we used the author’s methodology for ranking the factors of the tourism sustainability index. Calculations demonstrated that the most important factors for tourists in the Black Sea region are the factor of safety, tourism services and the basic state of stability of the country, which is based on the level of food technology usage; the presence of harmful industries in the country; unemployment rate in the country; the importance of tradition in everyday life; international openness safety factors, tourist services and the basic condition of stability of the country. Environmental sustainability and a sociocultural strategy have a moderate impact. In the ranking of the countries of the Black Sea region according to the calculated tourism sustainability index, Georgia took the first place, and Ukraine received the lowest indicator. By the method of cluster analysis, the countries of the Black Sea region were combined into three clusters. The first cluster was formed by Turkey - a country that has a developed system of mass tourism and actively contributes to its reorientation continuously. The second cluster includes Bulgaria, Romania and Georgia, which combine the processes of active development of traditional and sustainable tourism. In the third cluster, which includes Russia and Ukraine, the development of tourism on the principles of sustainability practically does not occur.


Author(s):  
Nico Irawan ◽  
Vicheth Nara

Tourism has been one of important Cambodia’s key economic growth drivers (OECD, 2018). After Khmer Rouge, most Cambodian women have become head of their families and indispensable part of the development in all sectors in Cambodia, including tourism. This study aims to explore how tourism influences on managing women empowerment and the participation of women in sustainable tourism development in Kampong Phluk community-based tourism site, Siem Reap, Cambodia. The qualitative descriptive approach with in-depth interviews, has been used for collecting data. The eighteen interviewees had at least 2 years’ experience in managing and participating in community-based tourism, especially female members. The constant comparison analysis is used to analyze data collected from the interviewees. The result revealed that tourism truly brings many socio-economic benefits to the local community, especially female members of the community by empowering them economically, socially, psychologically, and politically. This study also found that women are the key contributors to the development of sustainable tourism in their community by participating in all activities regarding economic sustainability, socio-cultural sustainability, and environmental sustainability, by managing the benefits from tourism and distributing them fairly to all people in the community but minimizing the negative impacts on the community’s natural resources plus preservation of the local culture.


2019 ◽  
Vol 11 (6) ◽  
pp. 1629 ◽  
Author(s):  
Jinchao Li ◽  
Lina Wang ◽  
Tianzhi Li ◽  
Shaowen Zhu

With the consumption of energy, blackouts, and a series of social development problems, the discussion of energy security has become the focus of international attention. This paper aims to construct a universal multidimensional index system from four dimensions, and compare the energy security systems of different countries by measuring the Energy Security Index (ESI) of 19 countries of G20 and analyzing their evolution characteristics. The results of this paper show that the ESI of the G20 countries is increasing, the number of dangerous countries is decreasing, mainly concentrated in the Asian and African regions, and environmental sustainability and safety use are the main factors affecting their energy security. The security countries are mainly concentrated in the developed countries of the Americas and Europe. Since 1995, the ESI of China has continued to rise and now China is a generally safe country, which reflects China’s continuous optimization of energy structure and continuous improvement of the relationship of energy systems and economic, population, and environmental systems.


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