scholarly journals Assessing the impacts of changing public service provision on geographical accessibility: An examination of public library provision in Pembrokeshire, South Wales

2017 ◽  
Vol 36 (3) ◽  
pp. 548-568 ◽  
Author(s):  
Gary Higgs ◽  
Samuel Jones ◽  
Mitchel Langford ◽  
Jesse Heley

Public libraries make an important contribution to the wellbeing of local people often acting as community hubs by reducing the isolation felt by vulnerable members of society through promoting social interaction and supporting the wider needs of local communities. However, access to libraries is threatened in Wales, as elsewhere in the UK, by uncertainty stemming from changes in local government service delivery models, austerity-driven cuts in public spending, changing demands on the service from the public and the potential impacts of new developments in digital services and technologies. Drawing on network-based analysis of changes to library services in a predominantly rural authority in South-West Wales, the aim of this paper is to demonstrate how Geographical Information Systems can be used to monitor the impacts of alternative models of provision currently being considered by library authorities. By examining the spatial impacts of changes in services following a period of re-configuration in this library authority, we point the way to methods that enable levels of provision that meet community needs to be sought during times of budgetary pressures and proposed changes to the delivery of public services.

2016 ◽  
Vol 50 (2) ◽  
pp. 168-185 ◽  
Author(s):  
Simon Wakeling ◽  
Sophie Rutter ◽  
Briony Birdi ◽  
Stephen Pinfield

This paper presents the results of a mixed methods study of interlending and resource sharing in UK public libraries, based on the results of a survey distributed to both senior library managers and interlending staff, and in-depth follow-up interviews with 20 respondents. We present an analysis of perspectives towards rates of interlending, the rationales and strategies for providing the service, the perceived value for money offered by various interlending schemes, the impact of the current digital environment, and views on the future of interlending in the UK. Our findings suggest that while interlending services are undoubtedly threatened by the drastic cuts to public library funding, and that demand for the service is more generally in decline, resource sharing is viewed by some as a potential means of mitigating the effects of increasingly limited acquisitions budgets, and ensuring the public library system continues to provide access to a wide range of resources for its users.


2021 ◽  
Author(s):  
◽  
Sarah Marion Osborne

<p>This study is an investigation into the methods of community consultation that are undertaken by a sample of New Zealand public library managers during the formulation and application of their libraries' collection development policies. The gathering of information about the needs and wants of customers helps ensure that the public library is practicing responsive collection development. A qualitative methodology is used, consisting of in-depth interviews with a sample of library managers from medium-sized, non-metropolitan public libraries in the lower North Island of New Zealand. Discussion during the interviews centres upon the participants' use of community needs analysis techniques; both "direct" community consultative methods, and "indirect" data analysis methods. The role that formal collection development policies play in the participants' institutions is discussed, together with the relative importance of informal collection development policies, practices and procedures. The study's findings reveal that the process of collection development policy formulation is less well-structured than that described in the literature, and that informal policies, practices and procedures are used to inform day-to-day collection management activities. The application of community consultative techniques by the study participants is less well-developed than descriptions of its use in the international literature.</p>


2021 ◽  
Author(s):  
◽  
Sarah Marion Osborne

<p>This study is an investigation into the methods of community consultation that are undertaken by a sample of New Zealand public library managers during the formulation and application of their libraries' collection development policies. The gathering of information about the needs and wants of customers helps ensure that the public library is practicing responsive collection development. A qualitative methodology is used, consisting of in-depth interviews with a sample of library managers from medium-sized, non-metropolitan public libraries in the lower North Island of New Zealand. Discussion during the interviews centres upon the participants' use of community needs analysis techniques; both "direct" community consultative methods, and "indirect" data analysis methods. The role that formal collection development policies play in the participants' institutions is discussed, together with the relative importance of informal collection development policies, practices and procedures. The study's findings reveal that the process of collection development policy formulation is less well-structured than that described in the literature, and that informal policies, practices and procedures are used to inform day-to-day collection management activities. The application of community consultative techniques by the study participants is less well-developed than descriptions of its use in the international literature.</p>


2011 ◽  
Vol 6 (4) ◽  
pp. 143
Author(s):  
Annie Hughes

Objective – Analysis and discussion of attitudes of U.K. citizens toward the architecture and design of the country’s public libraries. Design – Content analysis of essays submitted to the U.K. Mass Observation Archive (MOA). Setting – Citizens of the United Kingdom. Subjects – 180 respondents from a panel of 500 Mass Observation Archive (MOA) volunteers. Methods – The MOA originated in the 1930s as a way to gather qualitative evidence regarding everyday life of the British public. Most of the data gathered takes the form of variable length essays written by a panel of 500 anonymous volunteers. The volunteers respond to specific directives, and in this article, Black summarized responses to a directive he originally posed to the 500 volunteers in 2005: ‘Public Library Buildings’. Black issued this particular directive to the panel of volunteers in the autumn of 2005 and results were made available to the public by mid-2006.The MOA received a total of 180 responses, of which 121 were from women and 59 were from men. Both users of libraries and non-users were included in the sample. The respondents were not a representative sample of the British public because men, ethnic minorities, lower socio-economic groups, and those living outside of the South of England were underrepresented. The author analyzed the content of the 180 submitted essays to gain insight on attitudes regarding public library design and architecture. Respondents were asked about public library location, environmental fit, architectural style, sensory aspects of the building, and whether or not the building resembled other types of public buildings. Although he posed several questions, Black focused on answers to three questions: what do you think about the design of modern library buildings? Do you prefer them to older style buildings? Have you seen older libraries renovated into more modern libraries, and what do you think of them? Black then analyzed the responses and grouped them into four major attitudes toward the architecture and design of public libraries. The author chose not to code any of the responses and instead chose to analyze the ‘discourse’ in and not necessarily the ‘content’ of the essays. After analyzing the discourse, Black contextualized the evidence he discovered. He then discussed political and cultural issues with relation to the four major attitudes and how these issues affected the current landscape of libraries. Main Results – The four major categories derived from the essays that Black analyzed included: preference for the new; preference for the old; preference for a mixing of the old and the new; architectural indifference, the library as ‘place’ and the concept of ‘libraryness.’ Those with a preference for the new preferred the newer, more modern building because it fit better within the world of information technology. These respondents also felt that the older buildings were too intimidating and cold. Those who preferred the older architecture and design felt that the buildings allowed them to access a piece of the past, and they thought an older library to be more impressive, historic, and generally have more elaborate and interesting architecture. These respondents pointed out the fewer places to hide in new libraries, and indicated that new architecture is boring and stolid. The third group of respondents preferred an older exterior, but an up-to-date interior with a more modern infrastructure. They enjoyed the large impressive buildings but liked the interior to contain comfortable, modern furniture, good lighting, as well as updated technological tools. Finally, the remaining group of respondents did not place importance on the physical space of a library, but more so the services and collections within the physical space. Conclusion – The discourse derived from the MOA and analyzed in Black’s article summarizes the attitudes and preferences that citizens of the UK have regarding public library architecture. Among the 180 responses to the ‘Public Library Buildings’ directive, there is a clear tension in these attitudes and preferences. The information gathered in the MOA directive on public libraries could also provide political and cultural leaders with evidence of a need for renewal or rethinking of the country’s public libraries.


2020 ◽  
Vol 23 (12) ◽  
pp. 2179-2188 ◽  
Author(s):  
Monica M De La Cruz ◽  
Kimmy Phan ◽  
Janine S Bruce

AbstractObjective:To examine the perspectives of librarians and staff about Lunch at the Library, a library-based summer meal programme for children. The study examines: (i) motivating factors behind implementing the meal programme; (ii) issues of feasibility; and (iii) perceived programme outcomes.Design:One-on-one semi-structured interviews with library stakeholders (librarians and staff) from a purposeful sample of California libraries.Setting:Twenty-two library jurisdictions across California that implemented the Lunch at the Library summer meal programme in 2015 in areas of high financial need.Participants:Twenty-five library stakeholders representing twenty-two of the thirty-three Californian library jurisdictions that implemented Lunch at the Library at their sites.Results:Library stakeholders recognised the need for a child meal programme during summer. Despite lack of sufficient resources and personnel, they were motivated to implement the programme not only to fill a community need but also to ensure children at their libraries were primed for learning over the summer. Library stakeholders also perceived the public library’s changing role in society as shifting from reference provision to social service provision either directly or by referral.Conclusions:The public library is an ideal place to provide social services because of its accessibility to all. Librarians and library staff are motivated to address the social needs of their communities. This study demonstrates the feasibility of implementing new social programmes at public libraries. Funding to support these programmes would increase the library’s capacity to address other community needs.


2021 ◽  
pp. 1-16
Author(s):  
Amber Matthews

While contemporary revisionist narratives frame the public library as a benevolent and neutral community resource, it has existed for over two centuries and has a deeply shaded past. Particularly, public libraries played key roles in projects tied to the industrialist mission of states and the education of select social groups during key historical times. In no uncertain terms, these were inherently racist and colonial projects in which libraries helped proffer socially constructed and politically motivated ideas of race and class. This work draws on relevant and important work in anti-oppression studies, Black studies, critical diversity studies, and Critical Race Theory (CRT) to trouble contemporary revisionist perspectives in public librarianship to show how they further entrench monocultural normativity and structural racism. It also draws on scholarship in anti-racism studies to reimagine possibilities for public librarianship that genuinely reflect its core values of equity and justice.


2017 ◽  
Vol 51 (1) ◽  
pp. 95-105
Author(s):  
Lisbeth Worsøe-Schmidt

The aim is to investigate how digitisation and in particular e-books have changed relations between private players and public institutions within the Danish book world through a case study of eReolen, a private-public partnership functioning as common platform for public libraries’ lending of e-books in Denmark. Traditional and new models of the book world are discussed as the basis of understanding relations between the players. A new way of analysing the field outlined by literary sociologist, Professor Johan Svedjedal, is adopted. The main conclusions are that the lending of e-books has disrupted the traditional understanding and interaction between the public library system and the commercial book market. In addition, the Danish library system through the partnership has taken on a new function in relation to the commercial market, namely acting as the engine in building a market for Danish e-books.


IFLA Journal ◽  
2018 ◽  
Vol 45 (1) ◽  
pp. 34-47 ◽  
Author(s):  
Claudia Șerbănuță

For almost half a century Romania was under a totalitarian regime. In times of severe censorship and information control the communist regime promoted public libraries. This paper will present the main phases of the public library system development and discuss how the state’s emphasis on providing large collections of books influenced library services. As part of an oral history project, this paper will use memories of people who worked in public libraries of various sizes in the 1970s and the 1980s, archival documents and secondary sources to contribute to a more nuanced discussion about the recent history of Romanian public libraries. What were the phases of the development of the national library system and how important was the library collection for the institutional survival of the public library? The paper will also discuss the collection development policy and contrast it with the impoverished professional development within the library system.


2017 ◽  
Vol 26 ◽  
Author(s):  
Matthew Kelly

A new model of the public library is outlined that explicitly links it to its role in support of civil society. The model argues that the ongoing “chaining” of public libraries to direct government oversight and control is deleterious to their ability to actualize their potential. Collateral argument is made that that it is the civil society character rather than the simply free nature of these libraries which needs to be harnessed to help move the conceptualization of the sector away from a reactive model of client service toward a dynamic approach that integrates with the life experiences of clients.


2009 ◽  
Vol 27 (86) ◽  
pp. 43-50 ◽  
Author(s):  
Linda Berube

Ask A Librarian, the UK public library digital reference service, has been piloting LSSI's Virtual Reference Toolkit. The pilot, managed by Ask administrator Co-East, went live to public users in May 2003 and will continue through September 2003. The pilot objectives include not only an evaluation of the software and support offered by LSSI, but also the eventual integration of the chat component with the main web-form service, and the implications for uptake and sustainability. This article combines a report of the largely positive initial findings of the pilot with an overview of digital reference service and UK public libraries.


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