Method activation end date in the past. direction:re

2015 ◽  
Vol 3 (5) ◽  
pp. 431-437
Author(s):  
Владимир Дорофеев ◽  
Vladimir Dorofeev ◽  
Юрий Шестопал ◽  
Yuriy Shestopal ◽  
Наталья Щетинина ◽  
...  
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Current Control ◽  
Information Support ◽  
Organization Performance ◽  
Strategic Information ◽  
The Past ◽  
Strategic Controlling

Realization of controlling on the basis of a quality management system is considered. Strategic controlling coordinates functions of strategic planning, control and system of strategic information support, it provides possibility of long-term goals achievement. However, the significant role is assigned to the current control on control points. Combination of quality management system mechanisms and controlling gives the chance of substantial increase of all organization performance. Some issues of the planned results achievement can be resolved more effectively in the quality management system format as it based on system of the ISO 9000 standards.

The Influence of Quality Management on Organization Performance

2021 ◽  
Vol 3 (1) ◽  
pp. 53-72
Author(s):  
Sumardi Sumardi ◽  
Adji Achmad Rinaldo Fernandes
Keyword(s):  
Quality Management ◽  
User Satisfaction ◽  
Management System ◽  
Structural Equation ◽  
Quality Management System ◽  
Equation Modeling ◽  
Organization Performance ◽  
Company Performance ◽  
Quality Management Systems ◽  
Skilled Manpower

The purpose of this research is the effect of the quality management system on service performance. The sample target was the organizations/fields of the consulting companies represented by the permanent experts or skilled manpower working accordingly with the field of construction planning services. Determination of the use of the sample was based on the rule of thumb in structural equation modeling (SEM), which amounted 10x20 indicators or 200 respondents. There is significant influence between the variables of the quality management system to service quality and company performance, but there is no significant effect on product characteristics. The quality management system focuses on earning user satisfaction by applying basic principles to the management of good companies. Organizations can apply the principles of quality management systems in some organizational processes; with the flexibility and benefits that exist, this quality management system could be a tool for business owners.

scholarly journals Improving the Quality Management System in the Locomotive Repair Shops of the Trans-Baikal Railway

2021 ◽  
Vol 12 (3) ◽  
Author(s):  
Elena Larchenko ◽  
Alexander Eremenko ◽  
Olga Bystrova
Keyword(s):  
Quality Management ◽  
Management System ◽  
Swot Analysis ◽  
Quality Management System ◽  
Rolling Stock ◽  
Market Quality ◽  
Railway Transportation ◽  
Cause And Effect Diagram ◽  
Locomotive Repair

In the context of high competition in railway transportation market, quality management is becoming an important prerequisite for attracting customers and meeting their needs, gaining and retaining market share and increasing work efficiency. The current quality management system at the locomotive repair shops has a number of drawbacks that result in long-term idle time of the rolling stock for maintenance or repair and significant expenses. The article deals with the problems of defining the concepts “quality management” and “quality improvement” for locomotive repair shops. The authors analyze the current QMS in the locomotive repair shops of the Trans-Baikal Railway, make a SWOT-analysis, and develop a number of measures and management decisions for improving the quality. An objectives tree for QMS and Ishikawa's Cause-and-Effect-Diagram of inconsistencies are used to determine problems in the locomotive repair shops and propose ways of eliminating inconsistencies in each element of QMS.

scholarly journals Software support of production restructuring in quality management system of car service enterprise

2019 ◽  
pp. 48-56
Author(s):  
L. А. Tarandushka ◽  
N. L. Kostian
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Visual Development ◽  
Object Oriented Programming ◽  
Information Support ◽  
Development Environment ◽  
Software Complex ◽  
Management Quality ◽  
Complex Indicators

The paper describes automation means of the quality management system’s functions for the purpose of optimization an autoservice enterprises (AE) activity. Activity of an enterprise can be explored at regional level, within the scope of an independent enterprise or structural unit and at the level of the certain select technological process. There is a relation between the levels. An important task is a modeling of enterprises activity at all levels. This research is performed at the enterprise PJSC “CHERKASSY-AUTO” in Cherkasy (Ukraine). This enterprise is included in “UkrAUTO” corporation. One of directions of an enterprise activity optimization is restructuring. For information support of the restructuring, a database model of the visual area in the UML notation has been created. The database consists of fourteen tables. The complex indicators of quality of services rendered at the enterprise are calculated. The location of the enterprise, quality estimation of completed services and their nomenclature were taken into account. The algorithms of selection optimal organization form of an enterprise are built for the subsystem of management quality system. The algorithms are implemented in visual development environment Delphi 7.0., supporting the concept of object-oriented programming. Technology of using a developed software package is described step by step. Saving of the results of the survey of AE customers is additionally provided. The modules of Delphi project contain the subprograms, in which are used the method AHP of Saaty and graph theory methods. The results of subsystem approbation indicate the efficiency of developed algorithms. The developed software complex gives an opportunity to get the forecast of the most frequently performed services, it can function both separately at the car service enterprises, and within the Intelligent Quality Management System (MIS) of AE.

scholarly journals Effects of a Quality Management System on the Financial Performance in Banking Sector: Case Study Kosovo

2017 ◽  
Vol 4 (2) ◽  
pp. 67
Author(s):  
Samir Lleshi ◽  
Lirim Lani
Keyword(s):  
Quality Management ◽  
Financial Performance ◽  
Management System ◽  
Banking Sector ◽  
Quality Management System ◽  
Correct Result ◽  
Modern Approach ◽  
The People ◽  
And Performance

Creating and improving the services quality, presses the financial institutions to make differentiation from the competition and better position in market for itself. The modern approach to quality management system in the financial and banking sector includes faith, activities which make the client satisfied and this is particularly true in the goodness and help the employees with whom customers will come in contact giving accurate and clear information, discipline and long-term approach. The objective of this study was to establish the effect of quality management system on financial performance in the Kosovo banking sector. At the same time, the concept of quality as a rule leads to confusion and misinterpretation, because it is difficult to determine its exact meaning. The quality of the product or service is the first and often the last thought of the people, when they talk about quality. The concept of quality as an indicator of fulfilling the requirements of the standards or level of excellence is part of advertising, when it comes to their product or service. In tackling the problem, we used empirical methods, which will enable us a correct result of our paper. The results of the paper does not result in significance between banking services and performance of the banking sector in Kosovo.

scholarly journals ASSESSMENT OF THE QUALITY MANAGEMENT SYSTEM IN WOODWORKING COMPANIES

2021 ◽  
Vol 1 (13) ◽  
pp. 97-110
Author(s):  
Arta Rozentale ◽  
Inta Kotāne
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Quality Standard ◽  
Iso 9001 ◽  
Wood Processing ◽  
Market Expansion ◽  
Insight Into ◽  
Do So

The woodworking industry, with its universal and wide use of products and the level of employment of people, has existed for centuries and will continue to do so, as forest management and the processing of harvested timber is a long process. Customizing consumer orders ranging from cheap everyday things to exclusive, individual projects is about quality. And for quality assurance, companies in various industries have developed and use a general quality management system standard – ISO 9001. The topicality of the research relatesto the companies' doubts about the implementation and maintenance of the quality management system (ISO 9001) as a valuable long-term investment in the company's development and market expansion. The aim of the research is to study the quality management system of three wood processing companies and to evaluate them. In the research, the authors gave insight into the development of the concept of quality and the formation of the quality management system, the ISO 9001 quality standard. The assessment of the quality management system of three wood processing companies is based on the main financial performance indicators of the companies.

Considering the Criteria of Organ Building in Universities Based on ISO9000 System

2011 ◽  
Vol 204-210 ◽  
pp. 1872-1875
Author(s):  
Shao Rang Wang ◽  
Liu Gang ◽  
Yu Na Li
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Efficient System ◽  
Organ Building ◽  
Iso9000 Quality Management System

With the development of organ building in universities, we’ll find the incentive is not sufficient. Though there are many kinds of forms, effects turn out different. This article, based on ISO9000 quality management system, probes into whether the criteria make management more applicable. So it requires a long-term efficient system to satisfy people

scholarly journals Information system for assessing maturity level of an organization

2020 ◽  
Vol 20 (3) ◽  
pp. 317-324
Author(s):  
I. N. Nurutdinova ◽  
L. A. Dimitrova
Keyword(s):  
Quality Management ◽  
Knowledge Base ◽  
Management System ◽  
Web Application ◽  
Quality Management System ◽  
Expert Knowledge ◽  
Information Support ◽  
Software System ◽  
Maturity Level ◽  
Expert Information

Introduction. The paper considers problems of creating information support for solving the task of assessing the maturity level of an organization. It is proposed to use intelligent information systems, i.e. expert systems. Substantive aspects of various stages of creating such systems are briefly described; the expert system architecture, which is based on using a fuzzy expert knowledge base, is given. The work objective was to create new software to solve the problem of assessing the maturity level of an organization. Materials and Methods. Previously performed modeling of the subject domain under consideration allowed us to create a knowledge base in the form of production memory, which is the basis of the fuzzy inference mechanism. The software is written in PHP and is suitable for embedding in complex web applications. The software system is a web application written primarily in PHP and JavaScript. The software works in all modern web browsers, which accelerates significantly the implementation and deployment based on both the parent-enterprise and its subsidiaries.Results. New software has been created to automate the processing of questionnaires during the organization’s selfassessment based on key indicators, as well as considering 6 main groups of the quality management system indicators. Application of the program will significantly speed up the process of input and processing of expert information required for self-assessment. The program provides organizations to get an adequate idea of the opportunities and prospects for improving the organization’s quality management system. Some fragments of the software system interface are given. Discussion and Conclusions. The proposed software can be used to determine the level of maturity of an organization. The application of Web-technologies improves usability, reduces software support costs. The software can be both deployed in the existing network infrastructure of a customer and used by all the functionality through connecting to a remote server. The software is optimized for various screen resolutions, which allows you to use it not only at the central office, but also when analyzing the quality management system of corporate customers. The traffic generated by the web application is optimized for working with mobile devices with a low-speed Internet connection. Application of the program will significantly reduce the time for users to enter and process expert information required for the problem solving and to eliminate duplication of information.

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